Create profile

I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that … (read more)

I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that anyway it gave me a code number and every time it asks me for the code number for my recovery number It doesn’t allow me to put it in where it says confirm a button that says confirm every time I go to click it. It’s not on so I’m utterly confused and I am don’t know where to get help. The bottom line is I need to get my account fixed so I can get my email back again. I lost it a couple years ago and I’ve been struggling ever since.

Asked by Susan Valdez 17 hours ago

Last reply by markwarner22 9 hours ago

e-mail

Bonjour J’ai changé de fournisseur d’accès internet, je vous demande donc de bien vouloir modifier : Le nom d’utilisateur mg.admin@free.fr par mg.admin@orange.fr V… (read more)

Bonjour

J’ai changé de fournisseur d’accès internet, je vous demande donc de bien vouloir modifier : Le nom d’utilisateur mg.admin@free.fr par mg.admin@orange.fr Votre site ne le permet pas. Par avance merci Cordialement

Asked by MG 14 hours ago

Last reply by markwarner22 9 hours ago

Account locked

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity,… (read more)

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.

Asked by Lidia Wojtyna 14 hours ago

Last reply by markwarner22 9 hours ago

cannot sign into accounts on websites

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://… (read more)

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

Asked by DevilDog 11 hours ago

Last reply by markwarner22 9 hours ago

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT to my own website

Hi Mozilla Folks, I just received this error message: "Secure Connection Failed An error occurred during a connection to youandyourdogtraining.com. Peer reports it exp… (read more)

Hi Mozilla Folks,

I just received this error message: "Secure Connection Failed

An error occurred during a connection to youandyourdogtraining.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem." 

This error message came up when I clicked on a hyperlink that was suppose to go to my website, screen shot attached. I'm a bit panicked as most of my new clientele find my tiny business from the Internet. I am also panicked because I may be one of the least tech savvy humans you will come across and have been overwhelmed with reading articles on how to address this (my nieces gave the best nickname, Kimmy Schmidt). Any help would be greatly appreciated.

Cheers, Ashley

Asked by Ashley Clark 23 hours ago

Last reply by TyDraniu 13 hours ago

Firefox update for olds

Dear, you must develop an update for the ones who have old computers. I've a good computer, enough, it does not break and woks perfect. It is an iMac (21.5-inch, Late 201… (read more)

Dear, you must develop an update for the ones who have old computers. I've a good computer, enough, it does not break and woks perfect. It is an iMac (21.5-inch, Late 2015), with MacOs El Capitan. I can not upgrade my ios too farther. And I would like to contionue using Firefox, as it is great. So please, Why don't you develop a generic basic Firefox update wich is valid and compatible with all webs and iOS. Thank you so much for your attention, and for being there. Peace and best regards. Alonso

Asked by Alonso Contreras Sánchez 14 hours ago

Last reply by James 13 hours ago

I keep getting Mozilla Fierfox security alerts like System Damage click here to save data

Why do I get these alerts, I have checked my system with Windows security and they give me the all clear no scams found. Here comes another one Trojan virus detected dele… (read more)

Why do I get these alerts, I have checked my system with Windows security and they give me the all clear no scams found. Here comes another one Trojan virus detected delete with MC Afee Please help

Asked by Kurt Gahler 17 hours ago

Last reply by James 17 hours ago

Save WebPage for offline viewing

When will Firefox add Save Page button? Lots of small browsers has that for decades. It helps a lot to save WebPage and view them Offline by oppening the app then browse … (read more)

When will Firefox add Save Page button? Lots of small browsers has that for decades. It helps a lot to save WebPage and view them Offline by oppening the app then browse to saved pages. That fast and easy.

Extension to SaveWeb takes a lot of time and need to open another app to view them.

Asked by ecs 21 hours ago

Last reply by markwarner22 18 hours ago

No sound, FF only

Windows just had an update, in that when I did it now Firefox has no sound at all in Youtube, Disney plus or any other site. Now I did my own trouble shooting, games hav… (read more)

Windows just had an update, in that when I did it now Firefox has no sound at all in Youtube, Disney plus or any other site.

Now I did my own trouble shooting, games have sounds, my music player (winamp) has sound, I downloaded chrome and I oped volume mixer and played a video in that, there was sound.

I do the same thing in firefox and there is no sound, and in volume mixer where the lines go up showing the volume as it plays, it did it for chrome but not Firefox.

So there is no issue with my head set, my computer or my sound, it is firefox alone.

Asked by Fizbanic 2 days ago

Last reply by TechHorse 19 hours ago

Amazon search results sort priority

H! For a long time now, at least a year, I cannot change the sort priority for search results on Amazon. Whenever I try to change to any other sort method other than Fe… (read more)

H!

For a long time now, at least a year, I cannot change the sort priority for search results on Amazon. Whenever I try to change to any other sort method other than Featured, the page just reloads and switches right back to Featured results. It happens on all my computers. I know this is a Firefox issue because this doesn't happen when I search Amazon with Chrome or on the Amazon app.

Anyone got an idea what's going on here?

Asked by Chaz 1 day ago

Last reply by markwarner22 1 day ago