Firefox Support Forum

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. The preexisting no-longer-default profile contained all my "personal" data - bookmarks, extensions, etc. Continued using both profiles for about a week with no issues. Last night my MacBook updated and when I reopened Firefox, the new default profile was fine, but when I went into about:profiles and launched the secondary profile in a new browser, it was completely empty - no history, no bookmarks, no extensions, nothing. That's at least a year's worth of data completely gone. I've looked through support articles and past folks' questions and am just completely lost as to how to restore it or what went wrong. If it's not possible to restore that data, how can I at least prevent this from happening again? I've very much lost trust in Firefox profiles because of this. Help please?

TRYING TO OPEN A SAVING ACCOUNT WITH BANK OF MONTREAL https://www.bmo.com/main/personal/bank-accounts/ CLICK ON THIS ONE: Savings Amplifier Account AFTER CLICKING THIS WINDOW APPEARS: https://www.bmo.com/main/personal/bank-accounts/getting-started/?rg=BMO&spc=7880184&ofid=SAASTAND001&lang=en IT TELLS ME TO USE ANOTHER BROWSER LIKE Firefox..... BUT I’M USING FIREFOX. I DON’T USE ANY OTHER BROWSER. HOW CAN I SOLVE THIS ISSUE?

I use firefox as my browser(I like it the best) I have edge on my computer because I upgraded to windows 10. I really dislike microsoft edge. I recently downloaded a couple of pdf's , in the settings it says that firefox opens the pdf. then I click on the pdf and when it opens it has a button that wants me to put edge as the default reader and so I go to the settings on firefox and it says that firefox is the reader tat opens the pdf but their is no way to make firefox my default pdf. it is really frustrating, as I said I really do not like the edge browser. Is there any way that this is fixed? thank you for your help!

sincerely terry barney

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the secondary email account exists...

Repeating this action in case of a bug resulted in being locked out of that particular window.

I have no idea what that error message means, nor how to circumnavigate it. Please help!

Thanks, MGB

For some reason any time I try to access Yahoo I am automatically differed to the German site. Even if I manually enter yahoo.com I am deferred to "de.yahoo.com/?p=us". On other browsers there is no such issue.

If possible please reply to my yahoo mail ophiramitai@yahoo.com

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are you going to fix it? I use Mozilla Firefox exclusively as I don't like or trust Microsoft Edge or Google Chrome. Would REALY like to get this problem corrected!

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work.

From Alex

Firefox is my browser, and Outlook my email program. After years of troublefree access to Kickstarter, I now cannot link to the site, neither by Google search, nor by responding to an email link sent to me by Kickstarter. Instead, I get a message which reads:

'You are sending too many requests to Kickstarter at this time. Please contact support@kickstarter.com if you continue to see this error.'

I have contacted Kickstarter, but their response is that the problem probably lies with my browser. Do you have any idea why this problem should suddenly have appeared?

Hi everyone,

My computer crashed while updating from Windows 10 to Windows 11. Unfortunately, I had someone look at it and he formatted my hard drive and only did a partial backup of files. I thought my Mozilla Firefox account was syncing, but it seems like it did not happen in a while. Does anyone know if there's any hope in recovering the lost tabs and bookmarks? Any help would be appreciated. Thanks,

Kenan

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync comes from. bookmarked weblink icons only show up when a new tab is opened and vanish once a website is opened, icons for bookmarked weblinks on the bookmarks bar are generic wireframe globe-like-icons only, the custom firefox colour setup i struggled to create over the course of several weeks does not appear at all, nor does the dark theme. how then do i get this to -really- syc???

Is there a way for me to make custom JavaScript code to add things, like a built-in music player, to Firefox? I think it would be pretty neat if users could code their own things to add to Firefox.