Firefox Support Forum

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Hi I'm trying to download large files but they keep failing due to problems at the host. I can resume the download when this happens but I don't want to keep doing this. Is there any way to auto-resume?

Dear Mozilla

This is the first time I've ever written to you about anything, but I don't know what to do next

I have an account [I think it's a mozilla account, not exclusively for firefox] but I think instead of using the one account, there might be one or two devices signed into another account. I have multiple domains and I think an account for my email address on two of them: [edited] @incorrigo.com and [edited] @incorrigo.me

Now I've added a new domain to my project, and purchased a decent SSL certification: [edited] @incorrigo.io

What I want to ask you is: - do I have two accounts running with the two email addresses above? + if yes, are they configured to work together in such a way that no action from me is needed? + if yes, can they be merged to create one new account: [edited] @incorrigo.io [provided that I can clear security for both existing accounts] + if they can't be merged into a new account, what do I need to do in order to go about doing this myself? - can you give me more information? that's specific to: (a)sync tabs / settings across devices; (b) saving my bank card details so they can be used without having to go and find my bank card [which is in safe keeping somewhere for me]; (c) saving various login, password, session details; my personal privacy [client-side]

I understand that this is probably an unusual problem but if I can merge and recover such details [you don't even need to create a new account, if I could just import what I need from the least-used one, into the most-used one]

There are a number of devices that I am logged in on, and I'm sure that [edited] @incorrigo.com or [edited] @incorrigo.me is signed into quite a few places. I don't mind any active logins, I just want to know which account appears to get used the most so that I can grab any settings I get from the other one and then delete any un-necessary / redundant accounts / data

You can contact me on: [multiple email address removed from public forum] irc://irc.incorrigo.io/theo

Kind Regards Theo

Hello,

I received this message when trying to download a file a client sent me. I can download using other browsers but why should I?! ether I get a solution or I'll just change my browser instead of using multiple

Please advise thank you in advance Itai m lustgarten

Firefox detected a potential security threat and did not continue to email.wetransfer.com because this website requires a secure connection.

What can you do about it?

email.wetransfer.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

If I have Spotify paused in a tab, and i change to a different tab for even a second, when I return, it is stuck in a Firefox loading screen. I have to extensions that effect Spotify Browser player. This has been happening for about three or four days. Firefox is up to date.

I created a second profile through this: Click the menu button, click Help and select More Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section next to Profile Folder, click Open Folder also here: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

after I did that, I decided to delete the file of that profile in my folder, so now every time I open Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible." And then it closes the browser.

I don't know how to fix this - I have two other profiles in my Firefox user's folder (release default and default)

I've been to several websites in the last couple of days that won't load in firefox, but will in chrome ( which I had to download to order groceries and I am not super happy about it ). the most egregious was today, I tried to order groceries from a major grocery store: meijer.com and the main page opened but if I like searched for "coke" it would freeze and nothing would load. not just coke, but also any other search term

At one time there was a userchrome patch which could be applied to obtain legacy-style square corners on the URL bar and the search bar. I can not get this to work despite trying several different suggestions and I suspect it may be related the the Proton redesign.

Can anyone suggest a userchrome mod to obtain the desired square corners?

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

So i have been using firefox on pc for a while now peacefully, i would usually be able to download videos from dailymotion via videodownloader pro ext without any prompts for “save as” for videos, it would automatically add the videos to the downloader and start download.

Sadly those good days have ended as i accidentally deleted the extension via the troubleshoot> restart options.

On a fresh firefox, I redownloaded the videodownloader pro, unchecked the “always ask” for the downloads in the setting, and tried to download a video. it popped up the save as prompt, i tested a winrar download to see if it was on the extensions side, it was able to download without the prompts. I then checked the settings for the extension itself in which did not have anything for downloads. I next tried a different downloader, video downloader professional ext, that also had same result as the previous extension.

Anyone have this problem and have fix? In the meanwhile downloading shows is going to be one extra click of pain for me.

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But that was only for about 2 weeks. And then a couple of days ago it stopped working. (Maybe from a Firefox update??) It's really frustrating and tedious even with the passwords being filled automatically when I start the login process with the user name. Is there anything that can be done?

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

Firefox on my Mac updated today automatically, and I noticed all my bookmarks are gone. The bookmarks toolbar is there, all of the folders are there, but they are empty. I went to bookmarks - restore and they did not appear after restoring the backup from a month ago. These bookmarks marked several websites I'd collected through years of study. Could someone please help me recover these?

I have reset the account accidentally to recover my password all the data is lost. Could you please change the data back to my old copy on server please. I don't have a local copy of the data

When I put something in the search box it comes back with a Google Search 'hit' page and it always has enormous text, an enormous font. I can't get rid of it. It started after one day I couldn't read a tiny text on a page so i googled for help and got some keystrokes for increasing font size. i forget what they were but they worked fine. But now I can't get rid of it. On all other pages, yes, no problem. I found keypresses that are supposed to get rid of large font: ctrl-z, ctrl-y, different ones different places say, I"ve tried them all, but can't get rid of the big font on the first page of a google hit. I am using firefox of course. On a linux mint machine.