• Archived

Update to Firefox 64.0 not working

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefo… (read more)

Hi, the Update to Firefox 64.0 on Linux doesn't work. Firefox doesn't start anymore, nothing works. So I downloaded the full release but same result..nothing work, Firefox doesn't start

Asked by Akira2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how to fix constant tab crashes with 64.0

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no he… (read more)

System auto updated from 63.0.3 to 64.0 today. Since them most all tabs crash immediately. Some Mozilla tabs work, some crash. Tried clearly cache and rebooting, no help. Using IE to send this.

Asked by mike56 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Certain websites no longer load. Get error msg; other browsers work. Search function now not very useful.

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Work… (read more)

Went back in history to when one particular website would load and now get an error message on that. This is since the last update. Tried a couple other browsers. Worked fine. Tried the fix recommended by Firefox. Did nothing. (Something to do with proxy settings.)

Now when I search, I get Amazon almost all of the time instead of a variety of options.

Is Firefox now beholden to Amazon?

I used to really really like Firefox and have been using it for years. Is it time to switch to Google Chrome?

Asked by kanavich 1 year ago

Last reply by FredMcD 1 year ago

  • Solved

Many sites not loading due to PR_END_OF_FILE_ERROR

For some time now - two or three weeks - I experience R_END_OF_FILE_ERROR on many websites. It is only under Firefox. And not on all sites. One example is coronavirus.bg.… (read more)

For some time now - two or three weeks - I experience R_END_OF_FILE_ERROR on many websites. It is only under Firefox. And not on all sites. One example is coronavirus.bg. I can't open it under Firefox. I use Firefox v.75 on Windows 7. I tried:

  • checking TLS settings - screenshot attached. Seems fine.
  • clearing the cache; didn't help.
  • turning network.dns.disableIPv6 to 'true'; didn't help.
  • turning network.dns.disablePrefetch to 'true'; didn't help.
  • restarting Firefox with add-ons disabled; didn't help.
  • scanning for malware; Malwarebytes didn't find any.

I am also attaching my browser test results from ssllabs.com.

I honestly don't know what to do and what is the issue. Please advise.

Asked by radi.stoyanov 1 month ago

Answered by radi.stoyanov 1 month ago

  • Solved
  • Archived

Firefox update 63.0.1 is "super" slow. Nothing in the fix suggestions works.

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1. I have tried multiple fix suggestions, including the very disappo… (read more)

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1.

I have tried multiple fix suggestions, including the very disappointing "refresh Firefox" option. While that did nothing to cure the problem, it did wipe out every saved password. That, to be blunt, really ticked me off. It says this fix solution will keep our saved information, with no mention of erasing passwords.

Second, I changed the Network Settings as directed, from Use system proxy settings to auto-detect proxy settings for this network. I have been cautioned NOT to use the no proxy option, because it has a chance of rendering some websites unavailable. Not interested in messing up my browsing experience any worse than these recent Firefox updates have accomplished by themselves.

All these problems aside, my biggest disappointment is in the total lack of communication from Mozilla. While I value the Firefox ideology and the mission to provide a more private internet browsing experience, all this is worthless to me if my pages load at something akin to dial-up speeds.

At this juncture I have no choice but to use Google Chrome until someone can provide me with a workable solution, a solution that doesn't send me back to square one with all my saved Firefox information. If that is the only remedy, I might as well switch my default browser now and begin to re-acclimate myself to the changes.

Thanks.

Asked by ProfessorCNut 1 year ago

Answered by ProfessorCNut 1 year ago

  • Archived

After updating firefox to the latest version on mac, I'm unable to access my preferences

Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted … (read more)

Everything else seems to be fine but when I click on preferences, it does nothing. I've restarted my mac several times, updated my mac to the latest software and deleted and reinstalled firefox several times as well. Is there anything that can do or install for me to access my preferences?

Asked by Eleshia 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes

In many pages, always show me this message: "Wow! Your tab just failed." What should I do? This is a lot of codes-problems of Firefox. bp-9fe1e71e-3f59-4271-aac0-548ff019… (read more)

In many pages, always show me this message: "Wow! Your tab just failed." What should I do?

This is a lot of codes-problems of Firefox.

bp-9fe1e71e-3f59-4271-aac0-548ff0190322 22/03/2019 16:52

bp-1cfd43c6-dced-4da3-b26d-9d5f80190322 22/03/2019 16:51

bp-fb2967b8-6ab3-4702-a5e2-5b6430190322 22/03/2019 16:47

bp-f7771b7f-8ba8-42b8-ac86-f4cd20190322 22/03/2019 16:47

PD: Sorry for my bad English, I'm Spanish

Asked by DrPingas 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

FireFox opens but does not render the window, it flickers in and out but cannot be seen after a few seconds

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the c… (read more)

When I open Firefox it flickers open and you can partially see some of the browser, once loaded it completely disappears.But is still the in-focus window, I can see the cursor flashing in the screen that would normally be on the default FireFox search bar. Even though I cannot see it, I still have an icon in the task tray, If I press F11 to go full screen , the browser opens and is visible and functional. If i leave full screen after that the firefox becomes a low res white screen. See attached images.

- I have tried a full uninstall and deleting program files folder and then re-installing - I have uninstalled and installed Firefox 63 Beta - I have deleted and recreated a new profile - I have renamed the xulstore.json file in the profile and a new one created - I have adjusted the FireFox performance settings to no hardware acceleration - I have tried in private browsing - I have tried opening FireFox in safe mode - same behavior - I have removed and disabled any and all plugins.

Asked by catalyph 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

After ~20 minutes Menus, Function Pop-ups (e.g. Print), and Links to open new pages stop working requiring a complete FireFox restart to get another 20 minutes.

Whenever I am using Fire Fox after about 20-30 minutes the menus (even the main menu icon), function pop-ups (e.g. click on the print icon to get the print pop-up asking … (read more)

Whenever I am using Fire Fox after about 20-30 minutes the menus (even the main menu icon), function pop-ups (e.g. click on the print icon to get the print pop-up asking number of copies, click on a download icon to get the pop-up asking destination), etc. stop working. This happens all the time independent of what site(s)/tab(s) I have open at the time. Tabs still work (a new tab will open). Sometimes I am actively using Fire Fox at the time, other times it is open but not my active window (in this scenario when I return to make it the active window again I find that the problem has occurred). Once in a while it will try to open something that generates an error message (NS_ERROR_FAILURE):

JS frame … contentCache … js::ObjLayerActionGoToNewWindow::line 7 data:no

In this case it was trying to open a survey window at the end of a course I had just completed. Most of the time I don't see an error message - just an audible ding and nothing happens.

When this problem occurs I have to completely restart Fire Fox to clear the problem - for another 20 minutes.

I've tried clearing the browsing history, turning off hardware acceleration, making sure pop-ups are enabled, and installing the latest version of Fire Fox (63.0.1). I'm not sure what else to try.

My laptop is Windows 10. According to Fire Fox these are the installed plug ins: OpenH264 Video Codec provided by Cisco Systems, Inc. Widevine Content Decryption Module provided by Google Inc. Shockwave Flash

Asked by DianeP 1 year ago

Last reply by DianeP 1 year ago

  • Archived

Firefox can't load websites but other browsers can

This like my other problem only started after firefox wouldn't shut up again updating. Nothing will load in Firefox. Chrome and everything else works fine it's just fire… (read more)

This like my other problem only started after firefox wouldn't shut up again updating.

Nothing will load in Firefox. Chrome and everything else works fine it's just firefox I get no error message it just sits there acting like it's doing something but nothing not even the name of the web site shows up unless it's the home page when I open firefox. I tried everything at, https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites and already did a clean install that seems to have fixed my other problem but this one seems to still be here. It also seems to be an on/off thing some time's it works just fine other like now nothing. I've also disabled all my anti-virus and protection and nothing.

Asked by furydeath9 1 year ago

Last reply by furydeath9 1 year ago

  • Archived

I down loamy bookmarks/history disapear & come back when I enter via login with username email sent wby FF How to fix?

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in wit… (read more)

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in with the link sent with am email telling me my user name but not instantly. I changed my password which may or may not be relevant. I have the latest Kaspersky & a 2 year old Dell XPS

Asked by jPendragon 12 months ago

Last reply by FredMcD 12 months ago

  • Archived

How do I fix problems with Firefox on Windows 10, especially slow or frozen pages, and non playing of videos

Hi, I have been using Firefox on Windows 7 for years with no issues, and really want to continue with it, now on Windows 10. But I have repeated errors now with slow or u… (read more)

Hi, I have been using Firefox on Windows 7 for years with no issues, and really want to continue with it, now on Windows 10. But I have repeated errors now with slow or unresponsive web pages, crashing tabs, the Yellow 'A webpage is slowing down your browser'. Video playing on various sites is a nightmare with video freezing or bufferring. I have followed the advice on here and elsewhere, including : https://windowsreport.com/firefox-issues-windows-10/ With no success. The Media Pack recommended on here, just comes up as 'Not Compatible with my computer' ALL the problem Videos play perfectly on Edge.

I repeat, I really want to stay with Firefox, but I am sure you can see why I may end up switching.

I am using Firefox Quantum 66.0.2 (64-bit), on Windows 10 Pro v1809

Can anyone please help ?

Asked by Bearpeje 1 year ago

Last reply by Bearpeje 1 year ago

  • Archived

Firefox doesn't save all my logins/passwords - How can I manually add a website w-login and password?

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I… (read more)

Under privacy and security - forms and passwords - I have checked "Ask to save logins and passwords" - Many times - when visiting a new site - the dropdown that asks if I want to save - does not appear - and/or - the login is there - but the password is not saved. "Password Editor" in add-ons is not compatible with my version of Firefox - Without going crazy - there should be a way - under this setting - "privacy and security" - to Manually add a web-site with login/password. And if not - why not?

Asked by PoconoJohn4106 1 year ago

Last reply by Andrew S Hatton 1 year ago

  • Archived

Upon install, I get message 'Firefox has stopped working'. 'A problem caused the program to stop working correctly.'

Upon install, I get message 'Firefox has stopped working'. 'A problem caused the program to stop working correctly.' 'Please close the program'. But the program never o… (read more)

Upon install, I get message 'Firefox has stopped working'. 'A problem caused the program to stop working correctly.' 'Please close the program'. But the program never opens. I just simply close the dialog box.

Asked by Phillipp 1 year ago

Last reply by Phillipp 1 year ago

  • Archived

bbc.co.uk pages frequently require multiple mouse clicks to respond

Multiple clicks (up to 4 or more) are necessary on many links (such as "Your account") on BBC webpages to get a response. Sometimes the subsequent page loads with jumbled… (read more)

Multiple clicks (up to 4 or more) are necessary on many links (such as "Your account") on BBC webpages to get a response. Sometimes the subsequent page loads with jumbled text or completely blank. iPlayer programmes frequently fail to start when clicked. NO OTHER WEBSITE behaves like this. I have COMPLETELY removed Firefox and freshly installed the latest version (64) 64bit. The same problem is occurring. Disabling Kaspersky Internet Security made no difference. These problems did not occur before Firefox Quantum.

The BBC deny there is a problem. I am using the latest version of Windows 10.

Asked by nickdirect 1 year ago

Last reply by nickdirect 1 year ago

  • Archived

Each time firefox is updated I keep getting Firefox Not Responding

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFT… (read more)

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFTER getting Not Responding. Changed performance settings with no change. I do not have any add-on. This is truly very disruptive. If I could figure out how to import all of my saved web pages I would stop using Firefox and use Edge. As of today I HAVE NOT received any answers on how to correct this problem from Mozilla

Asked by RobN1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Restore previous session doesn't always work.

When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the ta… (read more)

When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the tab then use the Paste and go in my address bar, it promptly crashes that tab as well. As you can understand this is extremely annoying, so what's going on here?

Asked by Michael11 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 63.0 (64-bit Windows 7) won't complete Restart after Update

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen th… (read more)

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen the message to "Restart Firefox to Update" for several days but was busy doing 'stuff' so I held off. Was also getting messages that Adobe Acrobat Reader had been updated successfully and that I should restart for the update to take effect. Finally, since I wanted to replace my AVG Free AV with ZoneAlarm Internet Security, I decided it was time to close all my active programs, including Firefox, remove AVG Free AV, download and install ZoneAlarm Internet Security and then shut down my laptop in order to install any Windows 7 updates. In order to shut down Firefox while maintaining all my Windows and Tabs, I typically just pull-down the Menu and select 'Exit'. When I open Firefox again, I select 'Restore previous session", my Windows all come up and my tabs are all there and I'm off to the races! However, when I tried that this time, I received a warning that I had 8 Windows open and 441??? tabs (I have a lot but it is nowhere near that number [150 maybe]) in use and they would all be closed if I chose to exit. Since this is my way of remembering all of the things that I am working on at any given time, I DEFINITELY DIDN'T WANT TO DO THAT!! So, the only choice I had seemed to be to click on the "Restart Firefox to Update" button in the "Help" --> "About Firefox" dialog box. However, I did that about 6 hours ago and the little blue 'circle' just keeps 'spinning' and the hard drive access light flashes periodically (more so, within the first 30 minutes or so after clicking on the 'Restart' button) but the 'Restart' has not completed. I guess I will have to abort the update somehow but I don't want to do that part way through a 'Restart' and I DEFINITELY DON'T WANT TO LOSE MY OPEN TABS!!! What should I do to be able to get back to productive work using Firefox?!

Asked by balls69bc 1 year ago

Last reply by Pj 1 year ago

  • Solved
  • Archived

Locally stored website won't go away!?

So, we have our website.... When we update the website through our web editior, it saves and we can view the changes through a mobile device. However, we can't view the c… (read more)

So, we have our website....

When we update the website through our web editior, it saves and we can view the changes through a mobile device. However, we can't view the changes through any of the machines in the office?!

I have tried: clearing data/cache; ipconfig /flushdns

Nothing seems to work. I then opend our wesbite through Opera Browser and could see the updated webpage, but through Firefox - the old website...please help :)

Asked by markoid 1 year ago

Answered by markoid 1 year ago