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account locked

tried to sync bookmarks on a new computer. Got: ********************************* Sorry. We’ve locked your account. The confirmation email we sent to *************** was… (read more)

tried to sync bookmarks on a new computer. Got:

*********************************

Sorry. We’ve locked your account.

The confirmation email we sent to *************** was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account Back

*****************************

clicked "let us know"

     got a page with no way to let anyone know

checked "contact us"

     no way to contact you

tried "support"

     got no support

its a valid email address no confirmation email was sent to this address. ( yes, I checked all the places) I have two other machines on the network that signed into the account automatically with no trouble.

Asked by libelo95 2 months ago

History sync not working between 2 profiles

Hi, I’m trying to do a sync for the first time but it’s not working. It's between 2 profiles on the same Mac using the latest Firefox 83.0 on Catalina 10.15.7, and I nee… (read more)

Hi, I’m trying to do a sync for the first time but it’s not working. It's between 2 profiles on the same Mac using the latest Firefox 83.0 on Catalina 10.15.7, and I need to sync only the history from the old profile to the new one. The new one has everything I need set up except for the history (several years worth from the old profile). After opening both profiles using the about:profiles page, logging in w/ each having a different device name, and selecting History only, I ran the sync but nothing transferred. I found a log subfolder in the weave folder within the new profile folder and it shows a lengthy error report autosaved as a plain text file, but I received no error when doing the sync. It shows "FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed".

If I can’t sync between profiles how can I import/export just the history? I tried doing a copy/paste and drag & drop between profiles like you can with bookmarks but it didn’t work. I read that history and bookmarks, along w/ other data are both stored in the places.sqlite file, so I can’t just replace the new one w/ the old one or I will then lose things I need.

Asked by shape5 2 months ago

Sending to device not available

I have a fireTV and am looking to send a firefox tab from my computer to the television. i have logged into both, however, when i click the three dots on the computer's b… (read more)

I have a fireTV and am looking to send a firefox tab from my computer to the television. i have logged into both, however, when i click the three dots on the computer's browers to 'send to another device' as suggested in articles, that does not show up. there is a 'share' button but that is a microsoft link that wants me to share to other bluetooth devices. any help is greatly appreciated. about to just chromecast it to the TV at this point

Asked by johnsimpson1012 2 months ago

Compatible versions between OSX Browser and Android - Sync Server issues

Hi, I need to get the osx browser version 83.1.0, but I can't download it. Only 83.0.0. Or I need version 83.0.0 for android, I have 83.1.0 I'm runing a self hosted sync … (read more)

Hi,

I need to get the osx browser version 83.1.0, but I can't download it. Only 83.0.0. Or I need version 83.0.0 for android, I have 83.1.0

I'm runing a self hosted sync server and thats why I need compatible version, otherwise it won't sync.

For testing I installed on both device the beta version, and it worked there. I don't want to use beta, it was just to see if all settings are correct.

Thanks for the help!

Asked by nicolas15 2 months ago

mac firefox version 83.0 (64-bit) pair unsupported when open firefox.com/pair

how to config to make this work. i want sync to a phone which is new, for i can't login with username & password, which caused by i can't input anything in the passwo… (read more)

how to config to make this work.

i want sync to a phone which is new, for i can't login with username & password, which caused by i can't input anything in the password input, So i want find a new way to sync my information.

this is the screen shot

and this one is my mac firefox pair unsupport's screen shot

Asked by wild imagine 2 months ago

Уддаление личных данных.

Как удалить свои данные с ваших серверов? При регистрации писали, что Firefox собирает мало данных, на деле даже зарегистрироваться нельзя не указав возраст. Более того, … (read more)

Как удалить свои данные с ваших серверов? При регистрации писали, что Firefox собирает мало данных, на деле даже зарегистрироваться нельзя не указав возраст. Более того, просто так исправить не подходящий возраст, например "0" нельзя. И эта проблема уже давно. При выборе удалить аккаунт, пишет "Повторная активация с использованием этого адреса электронной почты МОЖЕТ не восстановить вашу сохранённую информацию". А может и восстановить. Как мне точно удалить информацию о себе с серверов?

Asked by Sasuke2007 2 months ago

Nice job Mozilla... :/

So...my gmail account was compromised. Sweet. For security reasons Mozilla blocked my account. Understandable. They give me a link so I can contact them when things are O… (read more)

So...my gmail account was compromised. Sweet. For security reasons Mozilla blocked my account. Understandable. They give me a link so I can contact them when things are OK again. Guess what...in order to contact them you have to sign in...I mean...really? You seriously block me, send me a contact link and than make it impossible for me to ask a question without being signed in? Are you guys for real?

Now... I have access to my gmail account again. Can anyone tell me what should I do to gain acess to Firefox sync again?

Thanks

Asked by labirintotransparente 2 months ago

Неправильное время в браузере.

После входа в свой аккаунт при синхронизации на некоторых сайтах показывается неправильное время : а именно на 4 меньше, чем в моём часовом поясе. С чем это связано? Врем… (read more)

После входа в свой аккаунт при синхронизации на некоторых сайтах показывается неправильное время : а именно на 4 меньше, чем в моём часовом поясе. С чем это связано? Время на ПК верное.

Asked by Зебра Полосатая 2 months ago

  • Locked

me bloquearon la cuenta por falta de codigo de confrimacion que nunca que llego

Locking this thread.Please continue here: [/questions/1318183] bold textme bloquearon la cuenta por que no me enviaron el codigo de confirmacion … (read more)

Locking this thread.
Please continue here: [/questions/1318183]
bold textme bloquearon la cuenta por que no me enviaron el codigo de confirmacion

Asked by musulmanrayos 2 months ago

Firefox account synch locked

Dear community, I know that this seems to be an hot topic for questions, but after read some other messages I am confused on hot to proceed. This is my problem: On a fre… (read more)

Dear community,

I know that this seems to be an hot topic for questions, but after read some other messages I am confused on hot to proceed. This is my problem:

On a fresh installation of an Operating System on my laptop I tried to enable the firefox synch functions. After inser the password I was waiting for the pin code on my mail to certify my identity. This mail returned (I don't know why) and now my synch functions are locked. I am able to log in with my account: <jonathan.cacace@gmail.com> but I am not able to start synch. How can I solve this issue?

Regards,

Asked by jonathan.cacace 2 months ago

Account Sync locked waiting 24hours doesn't resolve the issues

Hello, yesterday I format my PC and re-install all my software, also firefox. I put the credential but my account was locked for security reason. I don't receive any mail… (read more)

Hello, yesterday I format my PC and re-install all my software, also firefox. I put the credential but my account was locked for security reason. I don't receive any mail (I got a gmail). I read all tutorial to try to resolve the issues. I wait 24hours, but the issues persist. My phone is connected at the same account and work fine but from desktop is locked.

I also try to log-in different browser (firefox and Firefox Nightly) but the issues persist. I also try to log-in in different PC but the issues persist. I also add accounts@firefox.com to my contact but the issues persist.

I tried all the solutions but I couldn't solve the problem, please help me ,thanks

Asked by MVRK 2 months ago

Firefox account locked

Dear colleagues, After getting a new pc, I installed firefox, logged in and could not find any confirmation email on my mailbox, and then account got locked. Please assis… (read more)

Dear colleagues, After getting a new pc, I installed firefox, logged in and could not find any confirmation email on my mailbox, and then account got locked. Please assist

Asked by senior.nasonow 2 months ago

Confirmation email doesn't arrive

Hello there, I need help because I can't access my account after I had to reset my pc, I looked everywhere, even in the spam and didn't found the email. Should I create a… (read more)

Hello there, I need help because I can't access my account after I had to reset my pc, I looked everywhere, even in the spam and didn't found the email. Should I create a new one?, is there a way to export your old history and bookmarks to a different account?

Asked by mrpigui123 2 months ago

mi cuenta ha sido bloqueada

Ayer intente sincronizar mi cuenta con firefox, al intentarlo, automaticamente firefox me dijo que mi email "nenetalaveron@gmail.com" habia devuelto el correo de confirma… (read more)

Ayer intente sincronizar mi cuenta con firefox, al intentarlo, automaticamente firefox me dijo que mi email "nenetalaveron@gmail.com" habia devuelto el correo de confirmacion y me habian bloqueado la cuenta, me gustaria desbloquearla

Asked by nenetalaveron 2 months ago

Francesco

per un motivo inspiegabile non mi sono arrivate le mail di conferma per abilitazione firefox sync per installazione su nuovo imac, ora l'account è bloccato e non riesco a… (read more)

per un motivo inspiegabile non mi sono arrivate le mail di conferma per abilitazione firefox sync per installazione su nuovo imac, ora l'account è bloccato e non riesco a sbloccarlo

Asked by francesco.canossa 2 months ago

Can’t receive identification email

When I login on my iPhone device, I can’t receive the identification email even though I add the “accounts@firefox.com”. But when I login at the computer ,the email is re… (read more)

When I login on my iPhone device, I can’t receive the identification email even though I add the “accounts@firefox.com”. But when I login at the computer ,the email is received just in seconds. And on my iPad I can login without verifying my email. Please answer me as soon as possible. It’s a very grant problem which has made a grant inconvenience.

Asked by 小王子 2 months ago

keeps logging me out

my laptop keeps signing out of firefox, I have to go to my Iphone, open firefox and delete my laptop from firefox devices, then I can log in my laptop again and sync, to… (read more)

my laptop keeps signing out of firefox, I have to go to my Iphone, open firefox and delete my laptop from firefox devices, then I can log in my laptop again and sync, to regain all my site log in information Why?

Asked by micha9 2 months ago

Firefox starten

Kann Firefox auf meinen PC nicht mehr starten. Bereits mehrmals deinstalliert - installiert, kein Erfolg. Windows Firewall ausgeschaltet brachte auch nichts. Firefox ist … (read more)

Kann Firefox auf meinen PC nicht mehr starten. Bereits mehrmals deinstalliert - installiert, kein Erfolg. Windows Firewall ausgeschaltet brachte auch nichts. Firefox ist bis vor 2 TAgen ohne Probleme gelaufen.

Asked by Öchsner 2 months ago