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Despite trying every suggestion everywhere on the web, I can't sync my desktop Firefox to my Android Firefox - please help

I have Firefox on my Macbook Pro and I have downloaded and installed it on my Samsung Galaxy S9+ phone. I have signed in to my Firefox account. I have clicked the sync bu… (read more)

I have Firefox on my Macbook Pro and I have downloaded and installed it on my Samsung Galaxy S9+ phone. I have signed in to my Firefox account. I have clicked the sync button everywhere I can find it. It tells me it's synced, but when I look at my phone, none of the desktop info (bookmarks, history etc.) is there, even though the boxes are ticked in preferences. I have looked up the correct name of my laptop, and I have tried it from my phone and from my desktop. I have religiously followed the instructions in your help section and elsewhere on the web. Can someone please walk me through this step by step, or something. Thanks. Richard

Asked by rb_stern 2 months ago

hi, I get the message from Firefox Sync every time I start Firefox: "Warning: Merging"

Hi, I deleted my sync-account because it was damaged, no device was visible. It looks satisfying for a layman now with a new account, but now i get a message from firefox… (read more)

Hi, I deleted my sync-account because it was damaged, no device was visible.

It looks satisfying for a layman now with a new account, but now i get a message from firefox on startup every time no matter what i click, that there is an old sync-account, pretty annoying.

How can I remove this message, or complete delete the old sync-account?

Greetings

Asked by JD 2 months ago

Sync only working one direction.

I have Firefox 75 on my desktop. And Firefox Android 68.7.0 on my Pixel phone. My desktop items sync to my phone with no problem. But my phone will sync everything but my… (read more)

I have Firefox 75 on my desktop. And Firefox Android 68.7.0 on my Pixel phone. My desktop items sync to my phone with no problem. But my phone will sync everything but my passwords back to my desktop. This started when I upgrade my desktop from Firefox 52 to 75. I also lost all my passwords on desktop when I upgraded.

I do not have a master password.

Am I required to use lockwise with Firefox 75 for passwords to sync back to it?

Asked by Bill Kater 2 months ago

Everything on Phone to override Desktop

So I reinstalled Windows and forgot to save/import settings, but my phone still does. Is there anything I can do to move everything from my phone to my laptop? I see noth… (read more)

So I reinstalled Windows and forgot to save/import settings, but my phone still does. Is there anything I can do to move everything from my phone to my laptop? I see nothing on my phone that suggests that I can other than syncing to desktop and my desktop is not restoring, even tho it says 11 bookmarks, it's still default.

Desperate cry for help.

Asked by rdsreloaded 2 months ago

Why is deleting histrory is way harder than anyone thinks?

If you are signed into Firefox, and you have multiple devices, like a desktop PC, a laptop, a raspberry pi, and all of them have Firefox-beta and Firefox-developer-editio… (read more)

If you are signed into Firefox, and you have multiple devices, like a desktop PC, a laptop, a raspberry pi, and all of them have Firefox-beta and Firefox-developer-edition, deleting history isn't a child's play, it can hours of work!

For example, A month ago, I deleted the older histories from my laptop. If you delete many histories, Firefox will slowly consume all your system's available RAM unless you kill it, ok fine, probably Firefox is written the inefficient way.

Then I turned on my raspberry Pi. And all my hard-work of deleting history got synced with my laptop. Ok I deleted them again.

Then I turned on my Computer... Oh No! Again it got synced... They say patience is the key to success (here success is deleting histories).

Then I realized that I had a tonne of virtual machines, I use them once a month maybe. Executing Firefox on them would sync them again or so. So I had to put myself in a state of meditation to remind my subconscious mind to remember to delete the ~/.mozilla/ directory whenever I open my virtual machines.

I am a mere human, I might not have patience like the Firefox devs, I can't waste months deleting histories, I have other works to do. So I went to the Firefox sign in page, signed in, disconnected all the devices, removed the ~/.mozilla/ directory, then logged in again, synced, deleted histories, and then slowly I singed in to all the devices.

In Firefox, forgiving your past is not that easy. So what do you think is it a child's play to delete your histories?

Asked by Sourav 2 months ago

Mozilla Does Not Respect Email Preferences

Hey there, couldn't figure out where to ask this, so sorry in advance. Even though I've unsubscribed from all Mozilla related emails I still get occasional developer news… (read more)

Hey there, couldn't figure out where to ask this, so sorry in advance. Even though I've unsubscribed from all Mozilla related emails I still get occasional developer news. Is there a way to contact Mozilla regarding this issue?

Asked by Snyk 2 months ago

Mobile bookmarks not showing as stared on desktop

Hi, I am having an issue with bookmarks and sync. Steps followed: My mom has Firefox for Android (68.0), and a Windows 10 computer with Firefox (75.0). She had not used t… (read more)

Hi, I am having an issue with bookmarks and sync.

Steps followed: My mom has Firefox for Android (68.0), and a Windows 10 computer with Firefox (75.0). She had not used the computer in about a month. When opening the computer, I noticed that her desktop bookmarks did not sync with her mobile bookmarks (some folders she had renamed/deleted on her phone still appeared on her desktop). I tried to manually sync on the computer. Nothing. When I checked her mobile I noticed that sync was off on her mobile, so I turned it on. I tried to sync again on her computer, logged off her account on computer, logged in again, tried to sync, then restarted the computer, reopened Firefox, tried to sync but nothing. I connected to her Firefox account on my tablet, and her mobile bookmarks synced perfectly on my tablet. So I uninstalled Firefox on her computer completely (deleting the APPDATA Firefox file) and reinstalled it.

The problem now:

  1. when opening the bookmark menu on the computer, the "mobile bookmarks" folder does not show. I went into "about:config", searched for "mobi", but the option "browser.bookmarks.showMobileBookmarks" does not appear at all.
  2. when searching for a mobile bookmark in the address bar, Firefox finds the bookmark (I see the URL) but it does not show as stared and when I click on it, the blue star does not appear. But there is some kind of sync working apparently, since Firefox recognizes the URLs of sites that are bookmarked on mobile!

I am not sure what the issue is and would appreciate some help. Thanks very much for your time.

Asked by Coelle 2 months ago

Password rest email is gibberish

Im trying to change my Firefox sync password as i forgot it, however the recovery email i am send is just gibberish, i can make out 1 line that says click this button to … (read more)

Im trying to change my Firefox sync password as i forgot it, however the recovery email i am send is just gibberish, i can make out 1 line that says click this button to rest but he rest is just code.

Asked by Harry 2 months ago

I am using Sync on Mozilla..Where as my old laptop got crashed and I do not have data on it now..I logged with same email on new laptop,but unabletogetdatasynce

I am using Sync on Mozilla..Where as my old laptop got crashed and I do not have data on it now..I logged with same email on new laptop,but unable to get data synced … (read more)

I am using Sync on Mozilla..Where as my old laptop got crashed and I do not have data on it now..I logged with same email on new laptop,but unable to get data synced

Asked by teegala.ssnsailaja 2 months ago

Bookmark Synchronization has wiped out bookmark folders

I have synchronization between 2 machines. 1 machine constantly has crashing issues. The 2 machines are again synchronized but an entire category of subject folders are … (read more)

I have synchronization between 2 machines. 1 machine constantly has crashing issues. The 2 machines are again synchronized but an entire category of subject folders are gone. The machine they were created on is synched with the machine that Firefox crashes on.

Asked by aid50md 2 months ago

Exceptions Cookies and Site data are not syncing

I have Sync activated and it works properly, but "Exceptions Cookies and Site data" are not syncing. How can I activate this? See attached picture, I want to sync this da… (read more)

I have Sync activated and it works properly, but "Exceptions Cookies and Site data" are not syncing. How can I activate this? See attached picture, I want to sync this data.

Asked by manfred.helmholz 2 months ago

Sync of emails and pocket not working - use imap on em but still have to delete mails from phone that were deleted ok on desktop and pocket content is different

using inmap on e-mail via BT yahoo mail - delete ems on desktop and they go but stay on phone so have to delete them separately but settings seem ok on phone. I use thund… (read more)

using inmap on e-mail via BT yahoo mail - delete ems on desktop and they go but stay on phone so have to delete them separately but settings seem ok on phone. I use thunderbird on desktop not on phone as no android version I believe.

Sync of Pocket does not seem to work although when I set it up it says synced with phone but saved items are not appearing on both devices i.e. desktop and phone.

How do I overcome those issues PS I am not technical in the sense of being familiar with the guts of IT.

Asked by JimHR 2 months ago

can't sync bookmarks from one computer to another

when i home, i can't sync bookmarks from the newest bookmarks computer which i use in work. i tried to logout account. & relogin sync bookmarks, but can't work. my ho… (read more)

when i home, i can't sync bookmarks from the newest bookmarks computer which i use in work.

i tried to logout account. & relogin sync bookmarks, but can't work. my home computer's bookmarks seem as my two years ago's bookmarks, for i had in this company for two years. the bookmarks build from this during seem none & can't be sync.

Asked by wild imagine 1 month ago

devices are listed, yet are not signed in. Nor can I sign them in

I new security is making Firefox impossible to use. I made the mistake of trying to update my recovery email address. that failed. Now my devices are still listed, but my… (read more)

I new security is making Firefox impossible to use. I made the mistake of trying to update my recovery email address. that failed. Now my devices are still listed, but my cellphone and tablet are blocked. Signing them in again fails, because I have little signal here. I wish I never updated!!!!!

Asked by wdhc 1 month ago

If Sync login request came before home page is displayed I wouldn't find myself typing a URL into the login box

So often I get going typing a URL in the address box, only for the sync login request to pop up and steal what I was typing. If the login request came before the home pag… (read more)

So often I get going typing a URL in the address box, only for the sync login request to pop up and steal what I was typing. If the login request came before the home page was displayed then I wouldn't forget and be tempted to type into the address bar. Any chance of this being changed in a future version of Firefox?

Asked by PeteV 1 month ago

Disconnect from Sync Invalid parameter: refreshTokenId

When I want to disconnect an app from Sync I get the error message "Invalid parameter: refreshTokenId". This happens with the two devices Firefox Preview and Fenix. How c… (read more)

When I want to disconnect an app from Sync I get the error message "Invalid parameter: refreshTokenId". This happens with the two devices Firefox Preview and Fenix. How can I remove them?

Asked by arsc 1 month ago

Login bouncing, and so on

I can log in, then after some time on the browser in and out of a few web pages, I notice I am not logged in anymore. I must have been disconnected, I can never figure ou… (read more)

I can log in, then after some time on the browser in and out of a few web pages, I notice I am not logged in anymore. I must have been disconnected, I can never figure out why. And I cannot use my Bitwarden to automatically log in, it takes a while and it happens many times an evening. I have tried isolating and selecting the cookies. That does not seem to help.

Asked by Nash HH 1 month ago

Firefox Sync does not work after waking up computer from sleep mode.

Firefox sync never works after waking up computer from sleep mode. I always use my computer with sleep-mode, I rarely shut-down my computer. So I never terminate my Firef… (read more)

Firefox sync never works after waking up computer from sleep mode. I always use my computer with sleep-mode, I rarely shut-down my computer. So I never terminate my Firefox sessions or close it completely. After waking up computer from sleep mode, You are expected to continue working from where you left off. So you continue to sync your bookmarks and so on. But Firefox Sync never synchronizes your bookmarks or data in the situation after waking up computer from sleep mode. It is a big problem. I think Firefox sync service can not handle or recognise the computer sleep-mode.

Asked by Mekin 1 month ago