Recommended Stories turns itself back on every time I open Firefox

I have Firefox on 4 separate devices (Windows 10, Windows 11, Linux Ubuntu derivative x 2). For the last 2 weeks, every time I open Firefox, the recommended stories are … (read more)

I have Firefox on 4 separate devices (Windows 10, Windows 11, Linux Ubuntu derivative x 2).

For the last 2 weeks, every time I open Firefox, the recommended stories are active. I go into settings, turn off the setting and it behaves correctly for that session. However, when I open Firefox on a different device, or the next time, recommended stories are showing once again. I like and want a clean, minimalist interface, and expect Firefox to honour my settings.

Thank you.

Asked by Neil 6 days ago

Problem with desktop icon logos

HI Mozilla, I have recently purchased a new laptop and am setting up my desktop icons. I have the latest version of Firefox on both the old one and this one. also Window… (read more)

HI Mozilla, I have recently purchased a new laptop and am setting up my desktop icons. I have the latest version of Firefox on both the old one and this one. also Windows 11

On the old computer (which I set up 18 months ago and still works) the desktop icons show the website logo. The correct logo appears for any newly opened websites for which I set a desktop icon.

On this computer all website desktop icons show the Firefox logo and not the website logo. This happens whether I drag the address or the lock symbol. I can change the icon using the inbuilt menu, but this is tedious and I would prefer them be the correct ones.

The correct logo appears if I right click on an app in the start list and drag it to the desktop.

Consequently I think the above is a Firefox problem.

I have been using Firefox for some years very successfully.

Regards Peter Adam Brisbane Australia

Asked by Peter Adam 6 days ago

cpu peaks on all cores when i open a firefox window/tab

when i open firefox (including opening a new tab) my CPU peaks at 100% on all cores for a few seconds. this is without any pages loading and without many heavy extensions… (read more)

when i open firefox (including opening a new tab) my CPU peaks at 100% on all cores for a few seconds. this is without any pages loading and without many heavy extensions (all i have is malwarebytes and dashlane)

Asked by Shaun Clarke 6 days ago

Bookmarks

I have multiple duplicate "Other Bookmarks" folders populating my "Bookmarks" folder. I can't seem to get rid of them. Any solutions? If I delete one folder will all be d… (read more)

I have multiple duplicate "Other Bookmarks" folders populating my "Bookmarks" folder. I can't seem to get rid of them. Any solutions? If I delete one folder will all be deleted? Windows 10, Firefox 140.0

Asked by macknorr 6 days ago

Not seamlessly accessing account info to get on line into different accounts. Must log into each one ...each time.

I find, even though passwords are saved, I must sign into every account I have every time if a log in is required . The main accts. like Facebook and X but also all my le… (read more)

I find, even though passwords are saved, I must sign into every account I have every time if a log in is required . The main accts. like Facebook and X but also all my lesser accounts. It's as though the left and right brains aren't talking to each other....very frustrating.

Asked by 8rsn7fzppt 6 days ago

Why is there a notification badge on my FF tab?

What is this new notification badge I now have on my Firefox Tab in the Windows taskbar. An annoying little number one in a circle that won't go away and won't tell me wh… (read more)

What is this new notification badge I now have on my Firefox Tab in the Windows taskbar. An annoying little number one in a circle that won't go away and won't tell me where the notification is coming from?

Asked by Ralph Laguna 6 days ago

PDF and HTM documents open as blank page when downloaded

I received two work-related files, one in PDF format and one HTML, both of which display blank pages when opened in Firefox. I am able to open both files in Chrome with … (read more)

I received two work-related files, one in PDF format and one HTML, both of which display blank pages when opened in Firefox. I am able to open both files in Chrome with no problem. I've been using/opening similiar files on Firefox from the same source for many years with no problems, so this came up fairly recently. Please help.

Asked by lorri c 6 days ago

log in issues

Starting this morning Firefox is not letting me log in to some pages. Other pages i can get into but they do not display/load properly. Everything was working fine on Fri… (read more)

Starting this morning Firefox is not letting me log in to some pages. Other pages i can get into but they do not display/load properly. Everything was working fine on Friday. What changed?

Asked by bigby224 6 days ago

Restoring passwords, lost tabs, etc

hello, i attempted to update my Firefox this morning and the app froze and refused to reopen after multiple attempts. i decided to throw the app away and re-download fir… (read more)

hello,

i attempted to update my Firefox this morning and the app froze and refused to reopen after multiple attempts. i decided to throw the app away and re-download firefox on my desktop, but now have no access to my bookmarks, open tabs (history) and passwords. please assist!

Asked by Gigi Sukin 6 days ago

Locked out of QNAP NAS server due to certificate issue

All of a sudden, I cannot login to my QNAP nas to perform any administration. First it issues a self-signed certificate error. Then it issues a MOZILLA_PKIX_ERROR_CA_… (read more)

All of a sudden, I cannot login to my QNAP nas to perform any administration.

First it issues a self-signed certificate error. Then it issues a MOZILLA_PKIX_ERROR_CA_CERT_USED_AS_END_ENTITY after I've imported the certificate into the Firefox internal CA.

I am completely locked out of being able to manage my NAS because of this issue. I could issue another certificate, but, I can't actually install it. I could update the software in the unit to see if QNAP has fixed this issue, but I can't get into administer the device at all.

You people need to allow users to over-ride security concerns where errors such as this occur. The whole purpose of security exceptions is to prevent this kind of stuff from happening.

Please help and please give your users a way of managing this situation.

Asked by ktmchrisv 6 days ago

Downloading Embedded Videos

I've installed a download extension to Firefox on my Android phone and now wonder how to use it to download embedded videos in a webpage? I've used a similar extension i… (read more)

I've installed a download extension to Firefox on my Android phone and now wonder how to use it to download embedded videos in a webpage?

I've used a similar extension in Firefox on my Mac for years, and that is very easy to use, but using it on Android has eluded me as I can't find any access to it when I'm onthe page i want to download from. Can anyone provide advice please?

Asked by Rob 6 days ago

I can't remember my Firefox log in ID and password.

I can't remember my Firefox log in ID and password and I need to sign in. At the sign in window for Firefox there is not option to click on "forgot password" or "forgot … (read more)

I can't remember my Firefox log in ID and password and I need to sign in. At the sign in window for Firefox there is not option to click on "forgot password" or "forgot User ID" . Does any one know how to recover that information?

Asked by TISAC 6 days ago

Sign in Email

Trying to sign in on AOL and getting error number 15, this is Mac pro book and FireFox browser, went to Safari everything worked on that site. Went to my Dell Desk top w… (read more)

Trying to sign in on AOL and getting error number 15, this is Mac pro book and FireFox browser, went to Safari everything worked on that site. Went to my Dell Desk top with FireFox and it worked ok that computer. Has anyone else had this problem.

Asked by lmtoland 6 days ago