Firefox Community Forum

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now.

When I allow Firefox to update to 140.3.1esr from 128.14.0esr, then the Firefox browser no longer works at all. It comes up, but entering a URL (by typing or bookmark) does nothing and goes nowhere, so I can't use the internet at all.

I had to use Macrium Reflect to restore my system drive to an earlier time to get back on the internet, using version 128.14.0esr, which lost some recent bookmarks, etc. I have tried this twice, with the same result.

Now, a couple of sites no longer work because they say the browser isn't current.

What can I do about this? I hope I don't have to switch to another browser, because there are Firefox extensions I use all the time. However, I can't use a non-updatable browser indefinitely, because more sites won't work.

Can I fix this?

Thanks for your help, AnneF

After easy semi-automatic updates for many years, the last two updates (143.0.3 and 143.0.4 on Windows 10 64bit) have stuck showing "Downloading update -- 0 bytes" for hours. The first time I eventually gave up and used the installer from the Firefox site to re-install. This seemed to get me to 143.0.3 without losing any important data in my profile but was certainly the hard way!

Now the same thing is happening during the update to 143.0.4. What's going on? Are other users having this problem? -- jclarkw

P.S. -- How can you manually stop and update during the download process? -- jclarkw