Firefox Support Forum

i lost my bookmarks and saved passwords data saved in my account by resetting the password.

Please help me how to get my bookmarks and saved passwords data.

Fix the problem your latest install caused. Today's update has resulted in the following error: Platform version 110.0.1 is not compatible with mini-Version > = 111.0 and maxi-Version < = 111.0 The result is I can no longer access the internet through Firefox.

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Hello. I just set up a self hosted firefox-syncserver on my homeserver.

I created a virtual host on nginx which looks something like this: firefox-syncserver.mydomain.com and have a mariadb database as the backend. In about:config on firefox, I then set the identity.sync.tokenserver.uri to https://firefox-syncserver.mydomain.com/1.0/sync/1.5.

Everything seems to work fine, but I still have some questions which I did not find an answer to online.

   Since I have this public accesspoint for my syncserver now, can not anyone just use it? What stops them from using my url (https://firefox-syncserver.mydomain.com/1.0/sync/1.5) in their about:config?

   What is the SYNC_MASTER_SECRET for which I set to a 256-bit random key?

   When I navigate to https://firefox-syncserver.mydomain.com/1.0/sync/1.5 in my browser, why does it say {"status":"error","errors":[{"location":"body","name":"","description":"Unauthorized"}]}

I would really appreciate a good answer, as I could not find anything good about these points online.

A recently added computer's Firefox is not available on the "Send Tab To Device" list.

Both computers are logged into my Firefox account and Firefox is syncing. The new computer populated with my extensions and other synced data. The new computer shows the old computer in it's Send Tab list, but the old computer does not have the new computer's Firefox name in the Send Tab list.

On both computers, I can go to the menu / Manage Account and see the list "Connected Services - Everything you are using and signed into." On both computers, I can see the other computer's Firefox name in the list, and it reports "synced a few seconds ago".

But when I use the context menu and try to send a tab under "Send Tab To Device" the new computer is not on the list.

This article does not discuss this situation. For the case of "I don’t see my device listed" it just says "Sign In", but that has already been completed and is working on both systems.

My service provider has deleted my Firefox Primary Email Address, so now I cannot sync, add another device, import bookmarks, etc., because I am unable to receive the code emailed to a deleted email address. Any input will be appreciated. Will not be able to receive an email for this question either. Secondary Email = [edited] @hotmail.com Thank you, Wes

Hi there,

I refreshed Mozilla Firefox because reCAPTCHA was not working client side. Doing this fixed that. HOWEVER, my passwords did not carry over. I had them Synced and everything, but upon refreshing Firefox they are all gone. I need them stored in Firefox or I will not be able to login to any of my accounts. The sync function seems to not be working either (unless I am using it wrong). Most were securely generated passwords. Not memorable ones.

I saw that refreshing would remove certain things like extensions, but it said it would keep bookmarks, passwords, etc. I have my booksmarks, just zero passwords. HELP!

I need them for work today. Can you assist please!?

Appreciated, Tyler

I recently wanted to switch to using Firefox passwords from LastPass. I imported my passwords from LastPass into Firefox Browser on my personal Laptop. I have enabled password sync, besides all other things. Yet the passwords do not seem to be syncing. I have been trying multiple things since yesterday, but nothing seems to fix the issue, like logging out and logging back in, trying to manually sync etc. This seems like a bug to me.

I wanted to start using Firefix passwords on my Android device as well, but this issue is making it difficult for me. Please look into this issue asap.

Hello,

I have a firefox account for a while, where I save everything. Today I had to format my computer because he had a problem, and when I downloaded Firefox to use it and put my account it looks empty.

Nothing is synced, I don't have any favorites passwords and etc, and even my account looks empty without any info into it.

I checked if it was another email but none of them are, this is the only one I already have account and checked my emails from before and this is the correct one, please I depend a lot on this account and really need it back.

i installed a new windows and install new firefox but when i signed in, nothing loaded for me. non of my book marks or passwords please help me to recover it on my email. thank you

If i am on "computer 1 at work" and use the sync tab, will my "computer 1 at work" sync to my "computer 2 at home", OR will "computer 2 at home" be synced to "computer 1 at work"? I don't want to lose my passwords or bookmark toolbar items. I also do not want personal items from my home computer on my work computer.

Hi team,

I have misplaced my device and forgotten the 10 recovery digits for my Firefox account. The account had an add-on with over 1,000 downloads. Is there any way to recover my previous account using the email associated with it? I am curious as to why Firefox doesn't offer email-based account recovery.

lost synced tabs on phone from old imac. goal was to move all tabs on phone to new imac desktop. is this possible? Did I do it wrong? Is this a two way process? Reason was old imac froze on ios upgrade. cannot access FF. bought new imac. Can I recover with extension to access FF account I saw? Thanks

old imac ios Mojave 10.14.6 new imac ios Monterey 12.6.3 Samsung SM-G96OU imac Retina 5K 2020

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and not the mobile iOS.