Showing questions tagged: Show all questions

Replying to emails

I'm not sure if I picked the right topic but am guessing my problem would fall under settings. The last few days I am having a problem replying to emails; when I go to c… (read more)

I'm not sure if I picked the right topic but am guessing my problem would fall under settings. The last few days I am having a problem replying to emails; when I go to click "send" to reply I get an error and it says failed to send. The only way to send a reply back is to compose a new email with my reply in it; send works every time if I do it that way. Hoping someone has the answer to why this is happening because I have no clue where to start.

Thank you for any tips, ~ Kathleen

Asked by Kathy 9 hours ago

Last reply by Paul 5 hours ago

Twitch Fails to Load

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an in… (read more)

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner.

This issue does not occur in private browsing mode (incognito), Twitch loads normally there.

I found that performing a browser reset temporarily resolves the issue, but after some time the problem returns. Continuously resetting the browser is not a practical solution.

Additional details:

   Browser version: 141
   Steps to reproduce:
       Open Firefox in normal mode
       Navigate to https://twitch.tv
       Observe black screen with loading spinner
   Expected result: Twitch should load normally
   Actual result: Page remains blank with a loading spinner
   Private browsing mode works correctly

Please advise on a permanent fix or steps to diagnose this issue.

Asked by Michael 2 months ago

Last reply by Sam 1 day ago

firefox not loading pages properly

for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and… (read more)

for the last couple hours i have been having trouble with firefox not loading/running web pages properly, when i open youtube for example it displays completely wrong and on other sites it simple wont load any new data after the initial homepage screens.

Asked by hazelpring614 3 days ago

Last reply by Paul 3 days ago

blocked sites

On some of my websites information is blocked. For example on my main bank site I can sign in to the site but all of my banking information is blocked so there is no acc… (read more)

On some of my websites information is blocked. For example on my main bank site I can sign in to the site but all of my banking information is blocked so there is no account information. On my VA website I have a similar situation with information being blocked. for example I go to the messenger section and cannot see or write messages.

Asked by rblutz1 3 days ago

Last reply by Denys 3 days ago

I have tried Everything

Hi Everyone, I have tried everything I can to get firefox to work correctly. This morning I woke up to webpages not loading correctly, my emails being unable to be opene… (read more)

Hi Everyone,

I have tried everything I can to get firefox to work correctly. This morning I woke up to webpages not loading correctly, my emails being unable to be opened, youtube not loading videos, and google result websites not loading. Everything was working roughly 12 hours ago.

I have tried refreshing firefox, clearing my cookies and cache, and uninstalling with revo and then reinstalling. My computer is up to date and I have tried resetting it. Is there anything I need to/ can do to get Firefox working properly again?

Thank you!

Asked by sisterkinderhook 4 days ago

Last reply by Paul 4 days ago

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Asked by pete_scott2 4 days ago

Last reply by Denys 4 days ago

Google Drive not loading properly

Hello, Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to loa… (read more)

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

Asked by sarah.schetter 1 week ago

Last reply by Denys 5 days ago

youtube not showing video

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site. Youtube plays on Edge and troubleshoot mod… (read more)

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site.

Youtube plays on Edge and troubleshoot mode fixes Firefox. Is there any quick way to narrow down the offending extension(s)?

Thanks, mike

Asked by flatscreen 1 week ago

Last reply by Kiki 1 week ago

Firefox Uses Cached Page, Doesn't Reload

I'm refreshing a page on my phone service provider's website. I'm logged into the account along with my sister. She deleted a scheduled topup for her phone and the page s… (read more)

I'm refreshing a page on my phone service provider's website. I'm logged into the account along with my sister. She deleted a scheduled topup for her phone and the page showed no scheduled topups. i refreshed the same webpage but it listed the topup. I cleared the cache and again reloaded the page and it still showed an outdated version of the page. I used Google Chrome and it showed the updated version of the page with no scheduled topups.

Asked by eugbug1 1 week ago

Last reply by Denys 1 week ago

report an issue

how may i report a problem with a specific website on firefox desktop. The site is ( https://www.mybookie.ag/) and it got stuck while trying to login. I did refresh and a… (read more)

how may i report a problem with a specific website on firefox desktop. The site is ( https://www.mybookie.ag/) and it got stuck while trying to login. I did refresh and all other recommended things on help page but no success . The website telling no problem on their end.

Asked by shawn_pirz 1 week ago

Last reply by Denys 1 week ago

Experiencing Lag and Performance Issues with Xbox Cloud Gaming on Firefox – Any Fixes or Recommended Settings?

Hi Firefox Community, I’ve recently started using Xbox Cloud Gaming (xCloud) through the browser on my PC, and I’m currently using Firefox as my main browser. However, I… (read more)

Hi Firefox Community,

I’ve recently started using Xbox Cloud Gaming (xCloud) through the browser on my PC, and I’m currently using Firefox as my main browser. However, I’ve been encountering some issues while playing:

Noticeable input lag during gameplay

Occasional frame drops and stuttering

Delayed response times compared to when using other browsers like Edge or Chrome

I really prefer using Firefox for privacy and customization, so I’d like to stick with it if possible. The performance issues seem to be more pronounced in fast-paced games, making them difficult to enjoy.

Here’s what I’ve tried so far:

Ensured Firefox is up to date

Disabled unnecessary add-ons and extensions

Cleared cache and cookies

Tested with hardware acceleration on and off

Internet connection is stable (wired, 200 Mbps)

Despite these steps, the performance still doesn’t match what I get in other browsers.

Is anyone else experiencing similar issues with Xbox Cloud Gaming on Firefox? Are there any recommended browser settings, configurations, or tweaks that can optimize Firefox for cloud gaming performance?

Any advice, tips, or solutions would be greatly appreciated. I’d really like to continue using Firefox without compromising my gaming experience.

Thanks in advance!

Asked by TAHA SHK 5 months ago

Last reply by harrie 1 week ago