Showing questions tagged: Show all questions

connecting to website retrieving incorrect pdf

browsing a website with Firefox, making a selection for a map to download and view. Incorrect map is displayed. Taking same steps with Google, correct map is displayed. h… (read more)

browsing a website with Firefox, making a selection for a map to download and view. Incorrect map is displayed.

Taking same steps with Google, correct map is displayed.

have tried to fixed by clearing cache and history multiple times.

Also on note pad using Firefox correct map is displayed.

Asked by geralddpope 5 hours ago

Last reply by Dropa 4 hours ago

Cannot connect to legitamate website

I have just switched from Google Chrome to Firefox version 101.01. There is a legitimate website that I use a lot, it is an on-line library where I get eBooks on a regul… (read more)

I have just switched from Google Chrome to Firefox version 101.01. There is a legitimate website that I use a lot, it is an on-line library where I get eBooks on a regular basis.

Since I switch to Firefox I am not able to successfully get on the website. The website is HTTPS://broward.overdrive.com or HTTPS://www.overdrive.com, a division of the Broward County Library in Florida.

I continue to get the Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT. When I click “Accept the Risk and Continue button, Firefox then just returns to the original error screen. I noticed it also adds the site to the Firefox Certificate Manger. I had like 20 of the site listed in the certificate manager. I removed all but one, but each time I click the “Accept the Risk and Continue button it adds another exception to the manager but I am still not able to successful reach the site.

I have been using overdrive.com for at least 6 months and it was working with no issues until I switch to Firefox, so the website is not the problem.

I am using Windows 10 as an operating system on my desktop.

Please help me get back my access to this library website.

Thanks, Jim McGuire

Asked by jimmcguire91 2 days ago

Last reply by cor-el 5 hours ago

My browser will not open on my mac Acronis see it as Malware

I am getting the following errors due to vulnerabilities detected by Acronis Ceber protect: VERACODE:32409 VERACODE:33582 VERACODE:33588 VERACODE:33883 Along with 52 more… (read more)

I am getting the following errors due to vulnerabilities detected by Acronis Ceber protect:

VERACODE:32409 VERACODE:33582 VERACODE:33588 VERACODE:33883

Along with 52 more veracodes listed as critical

I have installed & uninstalled firefox and it no longer will run on my MAC.

Here is the warning I get when I look up more details from Acronis:

ERROR: 'VERACODE:32409' is a malformed CVE-ID. 'VERACODE:32409' is a malformed CVE-ID. It does not conform to the expected CVE-ID syntax, and it could not be converted into a valid ID.

CVE entries are of the form CVE-YYYY-NNNN where:

YYYY is a year (exactly 4 digits), and NNNN is a number (with at least 4 digits, or more than 4 when needed.) Examples of CVE-IDs that conform to the syntax: CVE-1999-0003, CVE-2014-9999, CVE-2014-12345, CVE-2014-7654321

Note: Beginning in 2014, more than 4 digits are allowed in the last portion of CVE IDs. For more information, see the CVE-ID Syntax Change page.

Old-style candidate names (CAN-YYYY-XXXX) are also accepted, but this style was discontinued in 2005, and further use is strongly discouraged.

Asked by titusetheridge 1 month ago

Last reply by runnermule 6 hours ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 8 hours ago

Last reply by Dropa 7 hours ago

firefox wrongly flags video as geoblocked

Hello Mozilla support I wanted to view the video at this site - https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html… (read more)

Hello Mozilla support

I wanted to view the video at this site -

https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html

(The site is German public TV)

Firefox (my default browser) says the video is geoblocked outside Germany, and my DNS proxy will not unblock it.

I tried again with Chrome browser, no problem, the video is not blocked, didn't need the DNS proxy.

Could this be a firefox problem? It seems bizarre - a small proportion of videos from the site are in fact geoblocked, most are available internationally. And always previously, whenever I encountered a blocked video, my DNS proxy would unblock it. But not for this video.

Any ideas as to what's going on?

Thanks, Fraidy . (Firefox 101.0.1 64 bit Windows 7)

Asked by Fraidy 21 hours ago

Last reply by jonzn4SUSE 9 hours ago

Not able to download anything

For some unknown reason, I am no longer able to download anything in Firefox. The download manager just says "Failed". I tried using another browser and I am able to down… (read more)

For some unknown reason, I am no longer able to download anything in Firefox. The download manager just says "Failed". I tried using another browser and I am able to download okay. Any help with this would be greatly appreciated. Thank you.

Asked by joevegazo 1 week ago

Last reply by Terry 1 day ago

How to continue browsing with download prompt open

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right … (read more)

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right now the prompt enter the file name blocks firefox application entirely on Mac. Is this possible?

Asked by reladric 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

wrong version of Firefox reported via www.whatismybrowser.com

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually hav… (read more)

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?

Asked by address201 1 day ago

Last reply by cor-el 1 day ago

Since updating I can't transfer funds on WELLS FARGO website

For years, I've used the Firefox browser to do my online banking at Wells Fargo. I frequently transfer funds. For the first time, this month when I tried to transfer paym… (read more)

For years, I've used the Firefox browser to do my online banking at Wells Fargo. I frequently transfer funds. For the first time, this month when I tried to transfer payment to my new Wells Fargo credit card, none of the menu items on the Transfer Page would open. I had to call the bank to do the transaction. Today I attempted to do another transfer of funds, using firefox and when I landed on the page, again the page was dead~ as in none of the items would open or appear that allow the transfer of funds. I called the bank to report the problem, and was asked to attempt to log in to my account from Chrome. I did this, and there was NO PROBLEM. ALL pages opened as they normally should, and I made my transfer of funds.

I use Firefox because I HATE GOOGLE. So to be directed there because firefox now has a BUG that prevents the smooth BANKING transactions I need, means that YOUR BROWSER IS NO GOOD TO ME. I see that you've had problems like this reported for a while. PLEASE FIX THIS. I don't want to HAVE to use google/CHROME for anything.

Asked by WtrLily 1 day ago

Last reply by Dropa 1 day ago

MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ? I USE LINUX MINT 20.3… (read more)

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ?

I USE LINUX MINT 20.3 CINNAMON 64 BIT

NO MATER WHAT WEBSITE I USE I GET THEM, AND COMODO FOR LINUX WILL NOT INSTALL CORECTLY.

Asked by maurice639 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 2 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

cant open some website

I need help I cant log into my health plan, I click on log in it brings me to name , pasword etc but nothing happens, the little round thing on the center does not rottat… (read more)

I need help I cant log into my health plan, I click on log in it brings me to name , pasword etc but nothing happens, the little round thing on the center does not rottate. please help i am not computer savvy. Thanks for any help you can give me.

Asked by lorray219 3 days ago

Last reply by cor-el 1 day ago