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Firefox Sync is a total nightmare.

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other… (read more)

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other settings. I managed to restore the bookmarks, but is there really no proper way to undo this or prevent such thing from happening in the first place? Is there no way to control if I want to sync my setting TO the server or FROM the server? How such a vital decision is even made then and why wouldn't there be a way for a user to control that? This is so disappointing :(

Asked by Dmytro Shevchenko 2 months ago

Last reply by Vanillaman 1 week ago

Tampermonkey downloader thinks my Internet's not working when it is!

Dear Anyone. Trying to download Tampermonkey for Firefox. I'm NOT very good at computers, be nice! Every time I click on the "Add Tampermonkey to Firefox" button, I ge… (read more)

Dear Anyone.

Trying to download Tampermonkey for Firefox. I'm NOT very good at computers, be nice! Every time I click on the "Add Tampermonkey to Firefox" button, I get "You are not online. Please check your internet connection." and it won't download it.

I AM on the Internet, tried it just now before coming here and it still won't believe I'm online. Everything else does. Why won't Tampermonkey?

Yours puzzledly,

Chris. Who's using Windows 10 on an antique computer that was designed for Windows XP! And Firefox, Best Browser.

Asked by ulrichburke 2 weeks ago

Last reply by Paul 2 weeks ago

Can you restore a session with crash files?

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.… (read more)

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.max_windows_undo` setting being capped at 5, and the full original `.jsonlz4` file is now missing.

In the`firefox/Crash Reports` directory, there are numerous files I can’t interpret, can I retrieve my session data via telemetry or other methods using this crash information. I’m using Linux Mint with Flatpak Firefox, and I also have crash logs containing a "last crash" text file and a string of numbers, could these be useful for getting back my session?

Asked by basketcat 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Facebook won't load

For the past 2 days, Facebook won't load when I try to change my page to another (just switching between accounts). It acts like it is changing or loading, and then I ju… (read more)

For the past 2 days, Facebook won't load when I try to change my page to another (just switching between accounts). It acts like it is changing or loading, and then I just get nothing. I have done all of the things that are requested from clearing my cache, browsing data, restarting, etc. Nothing is working. I've attached a picture of my screen of I receive when I try to change pages - the big F. LOL Facebook on my phone works fine. I've tried also turning off my VPN and it doesn't load.

I've also had issues with my Xfinity email loading unless I turn off my VPN.

So what is going on?

Asked by Kimberly K. Walters 3 months ago

Last reply by thefazioagency 1 month ago

Update Problem

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Window… (read more)

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Windows 11 Home on my PC. Multiple attempts to get a reply on this from Mozilla Support. No replies.

Asked by tomhiggins11 1 month ago

Last reply by Paul 1 month ago

No sync data

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, histo… (read more)

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, history, etc.), and the logs in about:sync-log are empty. It looks like the data from your server has been cleared. Firefox is freshly installed. Please help.

Asked by jaroslaw.kopczynski 2 months ago

Last reply by jonzn4SUSE 2 months ago

Amazon multiple products page rendering error.

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products … (read more)

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products has large blank areas where the product should be. If I move the mouse over these spots, a soundless video will often display.

My clearing of the temporary cache files did not help. Stopping Ghostery doesn't help either. Other add-ons include Last Pass, Honey, Review Meta and Facebook Fences.

Help is appreciated.

Asked by labdaddy2001 3 months ago

Last reply by Chopper Whitewolf 2 months ago

Bookmarks and new tabs

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which ma… (read more)

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which made me feel inconvenient. Previously, the new tabs could also be customized, but now they can only be blank or the default pages of Firefox. So, can the new version of Firefox solve these problems? Or which of the older versions of Firefox can still meet my requirements?

Asked by 2475575371 2 months ago

Last reply by jonzn4SUSE 2 months ago

forget password

Bonjour, I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; … (read more)

Bonjour,

I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code If this was you, here is your confirmation code to proceed: 18884199 I don't receive a second mail or any information to proceed with this code. It don't work in the login password window.

Thank you for help!

Asked by Pierre Ribo 2 months ago

Last reply by Paul 2 months ago

Unable to connect to local PC - localhost and 127.0.0.1 both fail

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and … (read more)

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and the page functions properly.

URL: http://127.0.0.1:8384/ Error looks like this:


Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:[port number].

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Have tried a large number of things including:

Ping works for ip and hostname, v4 and v6 Confirmed address is accessible through other browsers Disabled extensions Added exceptions in Settings for HTTPS-only mode Various settings in about:config, careful to return them to previous states when they didn't fix the problem Tried Safe Mode (aka Troubleshoot Mode) Refreshed Firefox (as prompted before uninstalling)

My last step is to reinstall, but thought I'd ask here first. Has anyone seen this before?

Asked by kcary 4 months ago

Last reply by Mohammad Aslam 2 months ago

Add (custom) Search Shortcut button missing

Hello, I can't figure out how to add a custom search shortcut, is this no longer possible in Firefox (without installing addons/extensions)? I recall 'custom search' be… (read more)

Hello,

I can't figure out how to add a custom search shortcut, is this no longer possible in Firefox (without installing addons/extensions)?

I recall 'custom search' being more or less ubiquitous, and feel like there was an "Add" button below the Search Shortcuts UI not that long ago.

Bookmarks with keywords would be a reasonable workaround if it weren't for having to prefix the keyword to the search terms.

Thank you, Kyle

Asked by kyle876625 2 months ago

Last reply by Agent virtuel 2 months ago

search engine.

Okay, i have been using librewolf for awhile now since i got my desktop fully built. today i went to go search something related to my phone and instead of using duckduck… (read more)

Okay, i have been using librewolf for awhile now since i got my desktop fully built. today i went to go search something related to my phone and instead of using duckduckgo it automatically used Google. i do not want this and have no idea how to fix it

Asked by connoroellerich85 2 months ago

Last reply by Paul 2 months ago

Screenshot tool

There are times that I use the screenshot tool on X.com and the filename it saves to is WAY too long. Sometimes it tries to use the entire content of the post as the file… (read more)

There are times that I use the screenshot tool on X.com and the filename it saves to is WAY too long. Sometimes it tries to use the entire content of the post as the filename. I see this effect in the title bar as well. Is there a way to change it so it only uses a date/timestamp and nothing else? Attached is an example of this extremely long naming. Specs: Firefox 139.0.4 (aarch64) Mozilla Firefox for Raspberry Pi OS rasberrypios-1.0 OS: Debian 12 bookworm Kernel: aarch64 Linux 6.12.25+rpt-rpi-2712

Asked by dividebyezer0 3 months ago

Last reply by jonzn4SUSE 3 months ago