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Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (read more)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Asked by wdunwoody 1 week ago

Last reply by Marina Lumpanoff 6 days ago

crashes

whenever i stop, backtrack or advance a video as in youtube i can expect it to crash. the same with pages containing videos. also playing music sound clips i can guarante… (read more)

whenever i stop, backtrack or advance a video as in youtube i can expect it to crash. the same with pages containing videos. also playing music sound clips i can guarantee a crash. this has been a problem for years.

Asked by Scot63 3 weeks ago

Last reply by Paul 2 weeks ago

scam extention

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_m… (read more)

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_mobile/

Asked by amirali ahmadi 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Multiple Processes

Hello. My tablet, has limited memory, due to its age. I am now finding that one of the main reasons why it is so slow is because whenever I open firefox, it opens multipl… (read more)

Hello. My tablet, has limited memory, due to its age. I am now finding that one of the main reasons why it is so slow is because whenever I open firefox, it opens multiple firefox processes which drain the memory and in some cases crashes the system. I have followed all the advice given to reduce these multiple processes, however nothing seems to work and at least 6-8 firefox processes open each time I open it. I have unchecked the recommended performance settings as well as hardware acceleration boxes. However, I cannot find where to set the content process limit to 1. Please tell me how to do this and if there anything else I can try to stop it opening multiple processes or I may be forced to ditch Firefox altogether for an alternate such as Bing, Chrome or DuckDuckGo. Many thanks. Charlie

Asked by charleshelliwell 1 month ago

Last reply by Denys 1 month ago

Firefox Fork need as FF not working on many sites

Hi, I have to use Firefox 115.18.0esr (64-bit) due to depending on accessibility tools I need. I am now finding that websites based on the Discourse Forum will not suppo… (read more)

Hi, I have to use Firefox 115.18.0esr (64-bit) due to depending on accessibility tools I need.

I am now finding that websites based on the Discourse Forum will not support this version of Firefox so I was wondering if anyone knows of an FF fork that might work.

I had family over at weekend and ironically none of their Apple devices could access such forums either, not on their iPhone or their iPad.

I tried to contact Discourse but of course their own site depends on the latest version of their awful forum software too.

I think that it is shocking for any website or app or other service to just cut loose disabled, elderly and those in developed countries who depend on old software.

I am still on Win7 as that is the only platform that runs the tools I depend on.

One member of my family was talking about running an Oracle Linux server in the Cloud (wherever that is) and running virtual machines (whatever they are) to allow me to run old and new, but they said that might take months to setup and could not even be certain it would work.

I find it ironic how website are designed to not lose a single user through bad design and they they cut of thousands with this archaic policy.

So I am here to ask if there is a workaround, either a fork that works with these sites or a hack of 115.18.0esr (64-bit) that makes it report that it is V142.04 or something.

Any help would be appreciated.

Asked by devoid1 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Pinned tabs lost

A few times now, I have inadvertently opened a second Firefox window. The original Firefox window comes up with two pinned tabs. If I close the original window then when … (read more)

A few times now, I have inadvertently opened a second Firefox window. The original Firefox window comes up with two pinned tabs. If I close the original window then when I start Firefox the next time, it no longer has pinned tabs. I am running Win8.1 on a desktop system.

Asked by P. Leslie Aldridge 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago