Firefox Support Forum

related to https://support.mozilla.org/en-US/questions/1407096#answer-1568992

data = passwords, history, bookmarks, session logins

the crash I got from last update, made me lose months of work.

I want to try to save as much I can by importing/exporting my data

I decided to change my OS, and before it, I clicked "Sync" in my Firefox account. When I installed another OS, I logged in my Firefox account. And... None of my data restored (bookmarks, passwords...). I did not make data export as a file because I trusted this deal to my Firefox account. How do I restore my data?

I have read multiple posts & articles about cannot reach ups.com website. Nothing others did works for me. I have re-installed Firefox, cleared caches, started in safe-mode, on & on ... etc. etc. etc.

For the last week, FIREFOX has been slowly deteriorating & cannot reach various business websites:

ups.com Hmm. We’re having trouble finding that site.

foodlion.com 504 Gateway Time-out Microsoft-Azure-Application-Gateway/v2

I have run software to find malware & viruses, with no solution.

I have NO TROUBLE using CHROME to access the same websites.

Who has the magic answer?

I want to stop Firefox from silently updating in the background during browsing sessions. When it finishes updating like this, currently open tabs stop working and I can no longer open new tabs. The only fix is to restart Firefox. This is a problem if I am, for instance, going through a set of web forms as the information I enter will then be deleted and I have to start again.

When I have used Firefox on Windows, the requirement to restart Firefox to install updates has always been indicated by some change to the settings button on the top right of the window. With Ubuntu, the update is downloaded and installed without any action from my part, and given that it is quite disruptive this is unacceptable.

I have tried a number of ways of changing this, none of which work. Under the general settings tab, there are no options for changing the way updates are handled. Settings under about:config appear to do nothing. I have app.update.auto set to false, and app.update.notifyDuringDownload is set to true. I have attempted to circumvent these by setting a policy using the policies.json:

{

 "policies": {
   "DisableAppUpdate": true,
   "AppAutoUpdate": false,
   "BackgroundAppUpdate": false
 }

}

None of these have made the slightest change to how Firefox handles updates.

I am running Firefox 110.0.1 (64 bit) on Ubuntu 20.04.5 LTS, but I should point out that this has been a problem for the last several years of Firefox versions on the same OS.

Hi.

Firefox is very slow. If i do the same browsing, in Chrome, there is no problems.

Reinstall Firefox, and all the guides, is tested - no luck.

I really love Firefox, and have used it, for many years, but this slow experience - that will scare me away.

Brgds Henrik

A drug company website that I have used for a long time now gives me a message at log-in that it is "unavailable. Please try again". I have contacted the company and they say their website is up and running and that I should use another browser. I did try to use the Chromium web browser and was able to sign on with no problem. So, I surmise there is something wrong on the Firefox side. Is there a fix for this?

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also updated a few days back) Have to do a hard power off & restart

I had to wipe my OS and start fresh. When I opened Firefox I was able to log in, but I don't see any of my bookmarks, extensions or personalization. Did I do something wrong? The avatar is right, but that is all. Thank you so much for your time, I'm sure this is silly.

I am on Ubuntu 20.04.5 LTS and really dislike when Firefox updates and I am in the middle of some work and I get this "Firefox has upgraded in the background and needs to restart".

I enjoy my privacy, so I start my browser with the "Delete cookies and site data when firefox closes" and "Always use private mode" set. This means when the browser restarts, everything is gone.

Why can't this be disabled? My laptop checks updates every day and I install them. Why can't I get a notification that an update is available so I can download and install at my choosing?

I use Linux Mint currently, I will be installing new linux OS, how to be sure all my firefox passwords and bookmarks come with me to new operating system? I think I know what I'm doing, and yet...I though I should check with another person to be sure I don't make a mistake and lose it all. so, I am backing up all relevant personal files on a separate drive, rather than take a full restore-able back-up snapshot of the current PC.

I want to be sure, do i need save any firefox-related files before installing new OS?

i do have this Firefox account, (which password I cant remember, but my PC does haha) and also on a tablet. Is sync enough to not lose it all? and is the password saved in Firefox on my tablet in "//accounts.firefox.com" also enough to not lose it all?

I'm not sure if this is a Firefox issue or not, but I use Firefox because (1) it is the default browser within Linux Ubuntu 22.04 LTS, and (2) I prefer it over the more widely used Google Chrome or Chromium.

Let me first tell you that I run an AMD 5950X CPU with an EVGA RTX 3080-Ti GPU and have Xfinity Cable. I am also running a behind the scenes program called BOINC using 30 of my 32 "threads" available.

When I open Firefox and do my browsing, I usually only open no more than 4 or 5 browser tabs at once because of my CPU cores/threads limitations. But with this latest episode of updated Firefox it now has a tendency more often than not to 'hang' and stall. I need to click my mouse outside of the Firefox window to get one of the windows to respond. Also, if I try to exit Firefox it also hangs and when I go outside the Firefox window it will then ask if I want all windows closed - which I say yes to. Then I wait a few seconds and open Firefox and it opens all the same windows I had before.

I hope I'm stating this correctly, but regardless, the previous versions did not do this.

I may just have to switch and use Chromium if this continues.

George Generke

I know this is not the right category but I don't see such a category.

When trying to login with Firefox account to this very website, I need to enter email, password and token on 3 separate screens none of which supports auto-filling by the bitwarden plugin. This is highly annoying. Can you please make login process more password manager friendly for the sake of making user's life easier and more secure (copying password to clipboard is not particularly secure).

Thank you.

The fonts are weird for some pages. I have used the following settings: Fonts for: latin, Proportional: Serif, Serif: Default(DejaVu Serif), Sans-serif: Default(DejaVu Sans), Monospace: Default(DejaVu Sans Mono). Also I have checked the box "Allow pages to choose their own fonts, instead of your selections above".

Need help to fix the issue!

In about:preferences, in the ⚙ General tab, Firefox is set to handle the content of type "Zip archive" with the action "Use Archive Manager (default)".

To the question of what Firefox should do with other files, the set answer is "Ask whether to open or save files".

When I click on a link to a zip archive, said application indeed launches, no question asked, which is what I expect. However, the zip file is also saved in ~/Downloads which is, of course, where the files go when the corresponding action is set to "Save file".

In a similar vein, MP3 files are supposed to launch VLC but play in Firefox (which is also fine, just not what's set in about:preferences). M3U files do lauch VLC as set but are saved in ~/Downloads. PDF files are opened in Firefox, as the settings say they should.

Those inconsistancies seem to have started only a couple of weeks ago.

The nuisance is indeed moderate but still somewhat disconcerting.

The operating system is Debian 11, the desktop environment is XFCE4. The version of Firefox is 102.7.0esr (64-bit).

Is there something I misunderstood ? Some settings that I overlook ? A page in TFM that I didn't read ? Or is this random behavior something that comes with the territory ?

Hi,

So, it looks like snapd went ahead and updated my Firefox.... Grrrrr

Now I'm unable to access my profile information. (passwords, tabs, extensions, history, etc)

When I try, I get a pop-up telling me that using an older version if Firefox can lead to profile data corruption. However, I'm trying to use FF version 109.0.1 (64-bit), which should be very new.

How can I get my profile data back?

Thanks in advance,

Mike Diehl.

Hi all,

Ubuntu 22.04

Yahoo mail can't work properly on Firefox, unable to browse files on computer for attaching it to mail. Attach files -> attach files from computer no response

Please help. Thanks

Remark: Yahoo mail works without problem on Chrome, same PC

Regards