Simplify Page is available but isn't printing everything that shows in the Preview screen

I have the Simplify Page option set back up on my Print Preview screen and it appears to be working fine on the screen, but when I try to print the page it cuts a bunch o… (read more)

I have the Simplify Page option set back up on my Print Preview screen and it appears to be working fine on the screen, but when I try to print the page it cuts a bunch off on the right and on the bottom of the page. It doesn't appear to be a marginal issue. I think it's something with the latest version 90.0.1 of Firefox that I recently downloaded.

Please don't do away with the Simplify Page option! I use it ALL THE TIME!

Asked by cyoungohio 1 week ago

Last reply by Jonathan Watt 7 minutes ago

Prints cut off but ONLY for B/W...color prints fine

Super weird issue that just started out of the blue the other day. When printing out of Firefox (I do this A LOT because I use online bookkeeping software), the right ed… (read more)

Super weird issue that just started out of the blue the other day. When printing out of Firefox (I do this A LOT because I use online bookkeeping software), the right edge of the print gets about 3/4" cut off, even when I have margins set to "no margins" and scaling set as "fit to page width." I noticed this while printing to my Brother B/W laser printer. Today I tried printing to my Canon COLOR laser printer and it prints fine, nothing is cut off. I changed the Color Mode for the same Canon printer to B/W and the print gets cut off. So, apparently whenever I print to a B/W printer or set the Color Mode to B/W, the image gets cut off. When Color Mode is set to Color, it prints fine. Any ideas how I can fix this? It's super annoying. I want to be able to print to my B/W laser printer. Thanks!

Asked by klkoch 1 week ago

Last reply by Jonathan Watt 14 minutes ago

Firefox is suddenly asking for master password twice after being idle

Firefox 90.0.2 on Windows 10 was installed on 7/27/2021 which is about when this started. Firefox is suddenly asking for master password twice, while running, not at sta… (read more)

Firefox 90.0.2 on Windows 10 was installed on 7/27/2021 which is about when this started.

Firefox is suddenly asking for master password twice, while running, not at startup. I leave Firefox running at night. I find two password dialogs when I log in in the morning. I'm not sure if they display at a certain time (e.g. midnight), or if it is a result of the system going into sleep and waking.

When Firefox starts or restarts, it displays one master password as expected.

I found this article from two years ago , but the "hotfix-update-xpi-signing-intermediate-bug" is not found in about:debug or in profiles.

I have not installed any add-ons recently. Last Windows update was KB5004237 installed on 7/18.

Is it Firefox? What else could be causing this problem?

Asked by tim.11.g 49 minutes ago

Last reply by TyDraniu 15 minutes ago

printing KenKen puzzles has always worked. Now the right two columns are incomplete.

Printing kenken puzzles has always worked. starting on July 14, the right two columns of the puzzle are incomplete. All other programs that I have tried print fine, and… (read more)

Printing kenken puzzles has always worked. starting on July 14, the right two columns of the puzzle are incomplete. All other programs that I have tried print fine, and a kenken puzzle in EDGE prints fine. Also trying to print other items in Firefox does the same thing. Conclusion is that the problem is in Firefox. Suggestions please.

Asked by randhdanforth 1 week ago

Last reply by Jonathan Watt 19 minutes ago

Printing at Reduced Scale Cuts Off Page

I have an issue where Firefox is cutting off the lower half of each page (blank) when I print with reduced scale. It is an issue that only occurs in Firefox—I have tried … (read more)

I have an issue where Firefox is cutting off the lower half of each page (blank) when I print with reduced scale. It is an issue that only occurs in Firefox—I have tried another browser. I have tried three printers and it causes the issue on all of them. The issue occurs on all web pages I have tried. I have reset the print settings in Firefox, run Firefox in troubleshooting mode, and refreshed Firefox.

Print preview will show the pages correctly with reduced size, but when printed, the bottom half of each page is blank. However, in print preview, if I change the settings to only print the first page, the preview will then show the first page with the bottom half missing.

I am wondering if this problem is caused by the latest Windows update. That is the last change to the computer I am aware of before this printing problem occurred.

Anything else I can try to resolve this issue?

Asked by n_s_assistant 1 week ago

Last reply by Jonathan Watt 24 minutes ago

Print at reduced scale printing at correct scale but also cropped by same reduced scale

Problem with printing at reduced scale, did not notice it before a few days ago so could have been after a recent update. Am now using Firefox 90.0 for Linux Mint 19.3. P… (read more)

Problem with printing at reduced scale, did not notice it before a few days ago so could have been after a recent update. Am now using Firefox 90.0 for Linux Mint 19.3. Printing to US Letter size (which had been broken with "na_letter" being stuffed in to the config at one point, but I switched it back to "US Letter" and then it started working again a few months ago - Thank you).

I see some similar questions listed, so this may be simply adding information to something known:

Printing with "Fit to page fit" works fine, with correct preview. Print with scale set to 100% works fine, with correct preview.

Printing with scale set to less than 100% (say 70% or 80%) showed in the preview the page rescaled as expected. The actual printed output is also rescaled as expected, but the page size gets cropped at the right and bottom by what appears to be the same percentage, ending up with lost content. The bit that does print seems to match what is shown in the print preview perfectly, suggesting it would have been totally perfect if the print area had not been cropped along with reducing the text and image sizes.

I tried the "Print using the system dialogue" option, and the printed result had the same pathology.

Same problem also happens when I print to PDF. For this I tried doing the same thing twice, both scaled at 70%, and on comparing found that the preview in firefox had also become cropped a bit but not to the same extent. I did not notice any cropping for the first print to PDF, but now seem unable to get back to what I saw originally in the preview, with correct resizing and no cropping. Playing around some more with printing at 100% vs 70% vs 80% to "fit to page width", I seem to be getting changing crops happening each time in the preview for the reduced sizes.

But the preview and print are both still correct for 100% scaling and for "fit to page width".

Sample web page I used here was https://getpocket.com/explore/item/a-shoulder-workout-for-better-posture?utm_source=pocket-newtab The screen shot shows the preview after the first reduced print to PDF, with no settings changed. The little bit of side cropping seen in the preview did not happen when I did the first print to PDF.

Asked by douglasgilbertson 1 week ago

Last reply by Jonathan Watt 25 minutes ago

PDFs shrink to posage stamp size printing

For the last week or so when I try to print a PDF from Firefox it shrinks to the size of a postage stamp. THe only way to print full size is to open in a PDF program and … (read more)

For the last week or so when I try to print a PDF from Firefox it shrinks to the size of a postage stamp. THe only way to print full size is to open in a PDF program and print from there.

This behavior does not change by altering print settings.

Asked by firefox586 6 days ago

Last reply by Jonathan Watt 37 minutes ago

Completely lost LH bookmarks after a firefox crash where to restart where it was before ?

Hellow all An unexpected firefox crash has completely ruined where I was before. I am completely bewildered over this one. I lost my bookmarks so I´ve selected toolbars a… (read more)

Hellow all

An unexpected firefox crash has completely ruined where I was before. I am completely bewildered over this one. I lost my bookmarks so I´ve selected toolbars and the bit regarding new folder but nothing happens. This step by step approach isn´t working and in no time a time out occurs. I cannot restore and opening a new tab all I get is an unstoppable wheel. It´s pretty hopeless.

Has anyone any ideas ? rich

Asked by richwalters 6 hours ago

Last reply by FredMcD 1 hour ago

Youtube videos not playing

I am currently using Firefox 90.0.2 (64-bit) on windows 10. The YouTube videos do not play since last couple versions of Firefox, But I can play them using Edge and Chrom… (read more)

I am currently using Firefox 90.0.2 (64-bit) on windows 10. The YouTube videos do not play since last couple versions of Firefox, But I can play them using Edge and Chrome. The loading icon spinning for ever and nothing happens.

Asked by barzi1375 4 hours ago

Last reply by FredMcD 1 hour ago

Access to my Bank-Account Denied! Why ?! How to delete C00kies?My

I cannot get access to my Bank-account. Possibly the cookie are reponsible.I would like to get a hint for deleting the cookies ??!! I get always the Remark/Answer : Acce… (read more)

I cannot get access to my Bank-account. Possibly the cookie are reponsible.I would like to get a hint for deleting the cookies ??!! I get always the Remark/Answer : Access denied.

I'am hoppeful You could help me.

Urgent!!!

Asked by C.G.R. 4 hours ago

Last reply by FredMcD 1 hour ago

Insertion point everywhere

On any website--from YouTube to Wikipedia, and even support.mozilla.org I saw this bar flickering--pressing the arrow keys made it move like it would in a normal text fie… (read more)

On any website--from YouTube to Wikipedia, and even support.mozilla.org I saw this bar flickering--pressing the arrow keys made it move like it would in a normal text field, like I was holding shift but without the blue highlights. It messed up with scrolling using page up/down, sometimes it'd mess with using the arrow keys to mess with YouTube volume, and just became a nuisance later on. Does anyone know how to turn it off?

Asked by teddiepresona4 22 hours ago

Last reply by FredMcD 1 hour ago

Two rows of shortcuts have dissapeared, so has history

Hi. Opened the browser yesterday to find that the shortcut buttons that sit in a new tab had all dissapeared, and it wouldn't let me manually add new ones (i just enter t… (read more)

Hi. Opened the browser yesterday to find that the shortcut buttons that sit in a new tab had all dissapeared, and it wouldn't let me manually add new ones (i just enter the name and url and then it stays black after hitting 'add'). The browsing history is also gone, as are all of the images for the sites in the bookmark bar.

I've looked for an 'old firefox data' on the desktop incase it went there but there isnt one, i've checked profiles to see if a new one was made but thats not it either. Does anyone know whats happened or what i can try next?

Thanks

Asked by innes.morton 5 hours ago

Last reply by cor-el 2 hours ago

FF won't run

hi, I get this error message when try to open Firefox "Your Firefox profile cannot be loaded. It may be missing or inaccessible" When I try to create a new profile I get… (read more)

hi,

I get this error message when try to open Firefox "Your Firefox profile cannot be loaded. It may be missing or inaccessible" When I try to create a new profile I get "An unexpected error has prevented your changes from being saved" I have deleted the profiles.ini file I have reinstalled Firefox several times. I can't refresh Firefox because it won't open. If I try to start it while pressing the Alt key I still get the error message above. I'm running Windows 8.1 I have had to download chrome to post on here. I just want my Firefox back!

Asked by cathc 1 week ago

Last reply by cor-el 2 hours ago

Google Analytics not working

https://analytics.google.com/analytics/web/#/ I get a either page not found or a balnk page? I have no restrictions installed/checked? Any ideas? I am on version: 90.0.2 … (read more)

https://analytics.google.com/analytics/web/#/

I get a either page not found or a balnk page? I have no restrictions installed/checked?

Any ideas?

I am on version: 90.0.2 (64-bit)

Asked by MW 4 hours ago

Last reply by cor-el 2 hours ago

how secure is my passwords over other apps in system

Hello mozilla support. Firstly I apologize for my english. I love Firefox and using him for many years this time i run on 64bit version number 88.0. I recently discover p… (read more)

Hello mozilla support. Firstly I apologize for my english. I love Firefox and using him for many years this time i run on 64bit version number 88.0. I recently discover problem with my saved passwords in Firefox and i mean this broke my or everyone privacy using feature of saving passwords by Firefox. After some time past installation of antivirus program Avast on my desktop PC i was surprised with new installed program on my desktop named Avast Secure Browser. I ran this program first time and without any his any question he show up in front of meon desktop. I discover in his settings that all my passwords saved in Firefox was succesfully decrypted because when i click on the eye icon my password was showed up as he is in firefox. Then i search for a file in my user profile where the Avast Secure Browser has my passwords stored and then check this file on all other user profiles on my PC where nobody not even once run this Avast Secure Browser but all passwords was already prepared for them in that file on all user accounts without any grant or approval by other users during their work on PC. I am only man which administrate this PC and I dont allow Avast Secure Browser stole my passwords from Firefox. My questions is obvious. How secure is for any user which stored their passwords in Firefox before any other system application like antivirus installed on PC with platform windows? How is possible for any app simply decrypt my passwords from logins.json file? For me it is a very bad if this was allowed through maybe some function in Firefox API that can some program use, but i am not an expert on Firefox a that is why i wrote this. If a problem is Avast which use some not good practise in this app, then i immediately send him feedback. But firstly i want answer from your team.

Asked by mbagin24 3 weeks ago

Last reply by ReZzA 2 hours ago

Frequency of Primary Password entry

Sometime since upgrading to Release 90 (now have 90.0.2) Firefox Browser has started asking that I enter my Primary Password several times each hour. I do not see a rela… (read more)

Sometime since upgrading to Release 90 (now have 90.0.2) Firefox Browser has started asking that I enter my Primary Password several times each hour. I do not see a relationship with how the Browser is being used at the time.

Anyone know why this is happening?

I do not like the situation.

Asked by Old Jim 5 hours ago

Last reply by cor-el 4 hours ago

Firefox password Manager

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening a… (read more)

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening about every 15 minutes (I have not timed it). I have already entered my primary password & used the auto login with several webpages. Then the login window will popup & I will have to re-enter the password before I can use the features. I am running Windows 10, with the latest updates installed.

Asked by antrim-enterprises 8 hours ago

Last reply by Old Jim 5 hours ago