crashing all the time as well as tab crashed

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I de… (read more)

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

Asked by allenshe 1 day ago

Last reply by FredMcD 11 minutes ago

unable to post with V 100.0.1 (64 bit)

After updating to V 100.0.1 I have discovered that I am unable to post to 2 different message boards that I had no issues with before. Is there some parameter that has ch… (read more)

After updating to V 100.0.1 I have discovered that I am unable to post to 2 different message boards that I had no issues with before. Is there some parameter that has changed that is prohibiting me from uploading text and/or images? I am having no problem if I use Microsoft Edge but I much prefer working with Firefox.

Asked by sp5001 1 hour ago

Last reply by FredMcD 14 minutes ago

Google searches are freezing firefox

Google searches are occasionally freezing up Firefox and not processing. I'll type in my search, push enter and suddenly my entire desktop will hang, mouse will move slow… (read more)

Google searches are occasionally freezing up Firefox and not processing. I'll type in my search, push enter and suddenly my entire desktop will hang, mouse will move slowly and jerk around before regaining full control. Once control is regained, Firefox will no longer respond and must be force closed and relaunched.

It's getting exhausting to the point I've used Edge for searches just to not be bothered.

Let me know what information I can provide to make diagnosis easier. I understand intermittent issues are rough to troubleshoot.

Asked by niagra127 3 days ago

Last reply by Terry 3 hours ago

PDFjs viewer does not honor "Download" setting and always saves to download folder

I have the Download setting set to "Always ask you where to save files" and PDF handling set to to "Open in Firefox" if I now click on the download button in the opened P… (read more)

I have the Download setting set to "Always ask you where to save files" and PDF handling set to to "Open in Firefox" if I now click on the download button in the opened PDF it automatically saves to the Download folder without asking, which is never what I want. If I set PDF handling to always ask, and open in Firefox from the dialog and press on the save button then I get asked where to save. This seems like a bug to me, as it is very surprising behaviour. Is there some way to always open the PDF in firefox but get asked where to save the pdf when pressing the download button in the PDF viewer?

Asked by jochen12 18 hours ago

Last reply by Terry 4 hours ago

firefox continues to run and hold on to all memory after exiting application

Hours after exiting firefox, the application continues to run processes and hold on to the memory it was using when I exited the application. The only way to free the me… (read more)

Hours after exiting firefox, the application continues to run processes and hold on to the memory it was using when I exited the application. The only way to free the memory is to key the processes via Task Manager

Asked by p29436 1 day ago

Last reply by Terry 4 hours ago

Mac migration from standard release to ESR

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 updat… (read more)

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 update cycle. A couple of current problems:

  1. On a system with the standard version already installed, I can't find a way to upgrade to the ESR version without uninstalling first.
  2. Once I would do an uninstall and then an install of the new version, I am prompted that I have launched an older version of Firefox and that I must create a new profile. How can I do this without loosing all users bookmarks, extensions, etc?

Thanks!

Asked by Bradley 1 day ago

Last reply by Terry 4 hours ago

Some YouTube videos not showing the dates when they were uploaded

Firefox 100 Have you noticed this? It's been annoying me for quite some time, so I finally googled for a possible solution to the problem, and found this thread What's u… (read more)

Firefox 100

Have you noticed this? It's been annoying me for quite some time, so I finally googled for a possible solution to the problem, and found this thread

What's up with some YouTube videos not showing the date it was uploaded?

It turns out that the user must zoom out the page until the date emerges, right where it is supposed to be. Apparently, not necessarily the same for everybody. In my case, from 100% to 80%.

But I still don't think there is a consensus whether the cause it is the website, the browser, or both. Nor is there a suggested fix except for this workaround.

Asked by noel_envode 6 days ago

Last reply by Dropa 5 hours ago

WHY do ALL "printscreens" come out black (until after new power-cycle) immediately after using ANY "private browser"?

Find the "switch" that gets "activated" (when using ANY private browser window) that prevents us from using "printscreen" AND...ALL other "printsreen apps" as well (such … (read more)

Find the "switch" that gets "activated" (when using ANY private browser window) that prevents us from using "printscreen" AND...ALL other "printsreen apps" as well (such as "windows snipping tool"). After using ANY private browser, Printscreen just shows an all black screen! Once you've used a private browser window (on a Win 7 desktop)...you no longer have any printscreen ability until after you power-cycle...when it's too late!! Printscreen ALWAYS shows an all black screen!

Try it for yourself on YOUR desktop...regardless of your system!


AARRGGHH!! >:-(

Asked by danemer 2 days ago

Last reply by Dropa 5 hours ago

Firefox won't recognize Manual Proxy configuration

I set manual proxy configuration to access provate network. Browser is unable to contact private server. Even when manual proxy configuration is established, browser stil… (read more)

I set manual proxy configuration to access provate network. Browser is unable to contact private server. Even when manual proxy configuration is established, browser still access public domain web pages such as youtube or any other public page, which means that it is not recognizing Manual Proxy settings.

Asked by gustavo.eduardo.morales.ortega 7 hours ago

Last reply by Dropa 6 hours ago

outlook email links to firefox don't work anymore

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update i… (read more)

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update in Firefox. If I right click on email link, copy, paste into Firefox, links work OK. Mouse icon will spin for a few seconds and there are no error messages. Not aware of any changes. Restarts of PC, Outlook, and Firefox (even tried troubleshoot mode) = no help.

Asked by drschafer 8 hours ago

Last reply by FredMcD 6 hours ago

Firefox takes an eternity to begin to load web pages on startup

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes … (read more)

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes or longer before it starts to load a web page! All I will see is blank white tabs with the hourglass icon until at some point many minutes later it decides to begin loading the pages.

I've tried different connection settings (No Proxy, System Settings, Auto-Detect, etc.) and that doesn't do jack. Neither does flushing my DNS, or trying to go to a site I've never visited.

Just now, as I was sitting here waiting for the effing browser to detect the connection, I even tried unplugging my Ethernet cable and it didn't realize there was no connection available for several minutes! This is extremely annoying.

I'm using Firefox 100.0.1 on Windows 7, but I've been dealing with issue for several releases, I want to say since at least pre-FF95. I have VPNs installed and their service processes run in the background but I don't use them. Also they don't affect the connectivity of anything else.

Asked by spcnmtry 6 hours ago

Last reply by FredMcD 6 hours ago

Print <ctrl-P>... Preparing Preview hangs

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the sa… (read more)

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the same problem. The print overlay starts up (say Print in top right corner), spinning wheel above Preparing Preview in the center of the overlay... Never ends. I have to Esc to get out of it. Happens on any page. Print dialogue works fine on same pages with Chrome and Edge.

Asked by Bryan 2 days ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

Printing too small.

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome o… (read more)

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome or edge it prints fine. This began occurring I believe after the last version.

Asked by lk3w99 9 hours ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

Opening Browser and Opening/singing in on new tabs

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Fir… (read more)

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Firefox it takes two or three times clicking on the icon before it stays open. Then when I need to open a new tab to go to a website that I have opened a hundred times, sometimes it will not even open the website and other times it will open but not let me sign in. On the sign in page to error this morning said: Bad Request - "Your browser sent a request that this server could not understand. Size of request header field exceeds server limit."

It will often just say it can't start that page, try again.

The "try again" has been going on for awhile, the Bad Request is new. Please help me with this problem! It is beginning to get annoying.

Thanks for your help. [email and phone# removed from public view]

HJ Feagins

Asked by hjfeagins 15 hours ago

Last reply by cor-el 14 hours ago