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Autofill payment feature no longer works

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to man… (read more)

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to manually fill in all required information. I made sure the "save autofill" box was properly checked in the Settings, and it was. Names, addressed, etc. are all filled in properly; only credit card info is not.

Open 6 140

Payment method autofill stopped working

Payment methods are present and are offered for autofill, but the autofill never actually happens. The dropdown correctly shows the last 4 digits and expiration date of p… (read more)

Payment methods are present and are offered for autofill, but the autofill never actually happens. The dropdown correctly shows the last 4 digits and expiration date of payment methods.

The dropdown autofill offer closes when I click on one of the payment methods, but the fields aren't actually filled in. Hovering on a payment method in the dropdown does show the method filled in, but the fields revert to empty if I choose any of the options or try to move the cursor elsewhere.

This happens in private windows too with all extensions disabled.

Passwords and logins are autofilled correctly.

Open 2

Delete ALL saved addresses in Firefox

I have a bazillion saved addresses with many duplicates. Is there a way to delete ALL of those in one shot instead of selecting them one by one? I use FF on Android and… (read more)

I have a bazillion saved addresses with many duplicates. Is there a way to delete ALL of those in one shot instead of selecting them one by one? I use FF on Android and Windows 11.

Solved 3 80

Payment method not autofilling even though it shows available options

Payment method autofill no longer works for me. When I'm checking out from a site's cart, when I get to the credit card field, it will show me my stored credit cards, bu… (read more)

Payment method autofill no longer works for me. When I'm checking out from a site's cart, when I get to the credit card field, it will show me my stored credit cards, but when I select one, it doesn't fill in the field. This has happened on multiple sites, in fact, I'm not sure if it works on any site anymore. Does anyone have any suggestions?

Thanks!

Solved 2 1

Autofill for forms not working - tried all tbe online suggestions

I make extensive use of AUTOFILL for things like credit cards (on a computer only I can access). It worked fine for me for years. Within the past 2-3 updates it ceased to… (read more)

I make extensive use of AUTOFILL for things like credit cards (on a computer only I can access).

It worked fine for me for years. Within the past 2-3 updates it ceased to function.

The information is still saved - when I click on the entry box, the dropdown appears. Using the down arrow shows the entries, but pressing ENTER has no effect. The box(es) to be autofilled remain blank.

I tried all of the online help suggestions. There is a lot of information on DISABLING autofill, but not much on re-enabling it.

TIA

Solved 3

Autofill address issue

I live in Wisconsin. My autofill addresses say Wisconsin. When I try to autofill in a location that takes a state abbreviation, it always inserts WY (Wyoning)! Please hel… (read more)

I live in Wisconsin. My autofill addresses say Wisconsin. When I try to autofill in a location that takes a state abbreviation, it always inserts WY (Wyoning)! Please help.

Open

Unable to simply add bank account number to Manage payment methods

Multiple attempts to ask what seems to be a a clear and simple question. I am able to add bank and charge cards to payment methods but not able to add bank account number… (read more)

Multiple attempts to ask what seems to be a a clear and simple question. I am able to add bank and charge cards to payment methods but not able to add bank account number for same. Windows 11 Firefox version 157.0

Open 1 10

Ability to name Payment Methods

Can you add the ability to name your payment methods? I have quite a few cards saved and being able to pick i.e. "Sams Card" instead of having to remember the last four n… (read more)

Can you add the ability to name your payment methods? I have quite a few cards saved and being able to pick i.e. "Sams Card" instead of having to remember the last four numbers would be so much better. Thanks!

Open 1 10

Credit cards not filled in, and saved credit card cannot be editted

At some point, I told firefox my credit card details, and enabled supplying them to websites on (my) request. This has stopped working, It offers the correct credit card … (read more)

At some point, I told firefox my credit card details, and enabled supplying them to websites on (my) request.

This has stopped working, It offers the correct credit card (at least the correct final digits) but does nothing when I click on it.

A previous article suggested that going into settings and editing the credit card might fix this, presumably because this undoes some corruption previously introduced by firefox code.

I tried this and found that clicking on "edit" is also a no-op.

-- I'm running Firefox 150.0.3 (64-bit), installed as a "snap', on kubuntu 26.04 LTS

My installed extensions are OneTab, Proton Pass, and uBlock Origin.

Firefox has been repeatedly auto-upgraded - approximately every two weeks - until I got sick of the churn and researched how to stop it.

The OS has been updated to a new version, once, and had various bits and pieces upgraded repeatedly.

It's likely that I supplied the credit card while still on the versions installed with this system, so there's been time for repeated upgrades to break something.

I do not log into firefox, i.e. I don't share this firefox config. with any other firefox installations.

Open 1

The Zip code on my Autofill credit card changed from 32821 to 32805 without my involvement! By whom and Why?

I have no clue how this happened. It wasn't done by me! I have never, ever used Zip code 32805 for anything. I have lived in 32821 for years and use that zip code daily. … (read more)

I have no clue how this happened. It wasn't done by me! I have never, ever used Zip code 32805 for anything. I have lived in 32821 for years and use that zip code daily. When it changed I was unable to change it bac which only involves the last two digits. Now, when I use the autofil I am careful to modify the Zip to 32821 before I use the autofil credit card. I would appreciate it if the Zip code is permanently eorrected or if I am instructed on how to do that. I haven't been successful myself to , personally change it.

Open 1

I can't update my payment information.

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it. I have an ol… (read more)

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it.

I have an old credit card saved that I cannot update, change, or get rid of. That number was replaced with a new one, so it's not even valid anymore.

I followed the recommendation under the help file to check "Privacy and security->History", and it's set to "Remember history", so that shouldn't be a problem.

I was having this problem on my previous Windows 10 laptop - after transferring everything to the new one that's running Arch Linux, it's still the same. I'd really like to fix it, thanks.

Open 3 70