Firefox Community Forum

QR code for BankID loggin and KIVRA (in Sweden) is not visibel when I use latest version (157) of Firefox. When I use Firefox version 152 is it working. I have a mac OS version 10.15.8. What could be the problem?

Facebook doesn't recognize me from visit to visit so I can't update my password, which possibly was included in a data breach. I've tried allowing cookies from Facebook. Didn't work. Thoughts?

When I login to a site where there are many widgets (windows) on the screen - the windows are all missing scroll bars. If I login under a different browser they are there. This happened about a week or so ago. It has to be a setting change in Firefox. Please advise.

Firefox 157.0 is displaying some websites incorrectly. Newsmax pages turn white and McMaster-Carr is also displaying incorrectly such that I cannot make an order even if logged it. The same sites work correctly in Edge which I have an intense dislike for. I have already restarted Firefox and rebooted Windows. This started after the Firefox 157 update.

Whenever I open Firefox on my MacBook Air and attempt to search via Google, I receive the following message from Google with a Captcha request to verify that I am not a robot. "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending this request." This does not happen in Safari nor when i use Google on my iPad or iPhone - all of which use the same IP address. I have refreshed Firefox and it is on the latest version. This started about two weeks ago. There is no malicious software on my computer. I have cleared all cookies and browsing history. Help!

Lately, I cannot get to staples.com. I think it started after the last update, but I'm not sure. I never had a problem before, and Staples is a well-known national company for office products. I've restarted Firefox in troubleshoot mode, but the result is the same. Chrome and Edge have no problem accessing the site, so it's a puzzle why Firefox cannot. If anyone has any ideas about how to proceed, I'll appreciate it.

Never had this response before trying to access my email *** until 2 days ago. I do not have issue doing same with other browsers

An error occurred while processing your request.

Reference #97.85293417.1790859796.36c5ad

https://errors.edgesuite.net/97.85293417.1790859796.36c5ad

• • • censored by mod

Having problems with certain websites loading full menus. Examples: ChatGPT and USPS.com. Already cleared cookies for these sites under Manage Exceptions.

Bis consultants mapping program used by my appraisal district has suddenly quit working in Firefox.

Will not load the maps.

Bug in latest version of Firefox???

Works correctly in the Brave browser.

I’m requesting help troubleshooting a microphone/audio issue with ChatGPT in Firefox.

Computer/network information

This is my personal home computer, not a company-managed computer.

I am using my home Internet connection.

Firefox version: 157.0 (64-bit).

Firefox reports that it is up to date.

Firefox’s start page also displays “What’s new in Firefox 157?”

Microphone: Logitech Brio 101.

Problem

ChatGPT Voice does not recognize my speech when I use Firefox. The ChatGPT Voice interface starts and appears to be listening, but nothing happens when I speak.

ChatGPT’s separate dictation feature also fails to transcribe my speech in Firefox.

The important comparison is that ChatGPT Voice works correctly in Google Chrome on this exact same computer, using the same Logitech Brio 101 microphone and the same Internet connection.

What we have tested

Verified in Windows Sound settings that the Logitech Brio 101 is the default microphone and that its input-level meter moves when I speak.

Confirmed that the Brio 101 microphone works correctly in other applications, including Zoom.

Confirmed that ChatGPT Voice works correctly in Google Chrome on this same computer.

Checked Firefox permissions for chatgpt.com. Firefox is allowed to use the microphone.

Firefox displays the red microphone indicator in the address bar when ChatGPT attempts to use the microphone.

Reset the microphone/site permissions for ChatGPT in Firefox and granted them again.

Changed the Firefox microphone permission to “Always Ask” so that Firefox would prompt me to select a microphone.

During that prompt, Firefox initially showed an External Mic/Sound Blaster input. I explicitly changed the microphone to the Logitech Brio 101 and granted permission.

Even with the Brio 101 explicitly selected, ChatGPT Voice still did not recognize my speech.

Changed Firefox Autoplay permissions for ChatGPT to Allow Audio and Video.

Verified that the ChatGPT Firefox tab was not muted.

Started Firefox in Troubleshoot Mode to disable extensions and other customizations. ChatGPT Voice still did not recognize my speech.

Tested ChatGPT’s separate dictation microphone in Firefox. When I speak, the visual indicator dots react to my voice and become darker, suggesting that microphone activity is being detected. However, no speech is converted to text.

Opened the Firefox Web Console with Ctrl+Shift+K, cleared the console, started ChatGPT Voice, and repeatedly spoke into the microphone while monitoring the console. ChatGPT still did not recognize my speech, and the Web Console remained blank with no error messages displayed.

Repeated the test in Google Chrome. ChatGPT Voice works correctly there using the same computer, microphone, home network, and ChatGPT account.

Current findings

The Logitech Brio 101 itself appears to be functioning correctly. Windows receives its audio, other applications receive its audio, and ChatGPT Voice works with it in Chrome.

The failure appears to be specific to Firefox. Firefox appears to obtain microphone access and even detects microphone activity during ChatGPT dictation, but ChatGPT does not receive usable speech/audio for Voice or produce a transcription through dictation.

Because the problem remains in Firefox Troubleshoot Mode, it does not appear to be caused by a normal Firefox extension.

Could you please advise what Firefox-specific diagnostics or settings I should check next? I would particularly like to determine why Firefox appears to receive microphone activity from the Logitech Brio 101 but ChatGPT Voice and dictation cannot process the audio, while the same features work correctly in Chrome.

I’m still unable to access Newsmax articles in Firefox. I am getting this error:

“You don't have permission to access this resource on this server.”

Reference #18.d756268.1791195720.16bc0e errors.edgesuite.net

The important detail is that Newsmax works normally in Microsoft Edge on the same computer and the same internet connection, so this does not appear to be an IP or general connectivity problem. The problem appears to be specific to Firefox.

I contacted support yesterday but did not receive a response. Could you please have your technical team look into the Akamai/Firefox access denial associated with the reference number above?

Hello! Randomly this week my Youtube switch UI to something more similar to a TV version. All video details and setting are hidden, below a video are other videos, and there is no access to comments or like/dislike. I thought the site updated, but from mobile (both app and Firefox browsing) the site is as I normally expect. I opened safari on desktop and again confirmed Youtube seems "normal".

Does anyone have any experience here? Did I accidentally switch on a protective setting?

Thank you for the help!

Hi Mozilla Support Team, I am facing an issue while using WordPress on Mozilla Firefox. The custom fields and options inside the WordPress editor (Gutenberg / Classic Editor) are not loading or responding properly. Issue Details: Custom fields and meta boxes fail to render or freeze when interacted with. Data entered into these fields sometimes does not save upon updating the post. The same WordPress dashboard and fields work completely fine on other browsers like Google Chrome. System Info: OS: Windows Browser: Mozilla Firefox (Latest Version) Platform: WordPress Dashboard Troubleshooting Done: Cleared browser cache and cookies. Tested in Firefox Troubleshoot / Safe Mode. Please guide me on how to fix this browser rendering / JavaScript compatibility issue in Firefox. Thanks!

Firefox was recently updated automatically. Since then, I cannot access my Yahoo mail. I can access my emails using Bluemail. When I try to access my emails with Yahoo on Firefox, I receive the following error message.

An error occurred while processing your request.

Reference #97.eba5dc17.1791129448.55aeae20

https://errors.edgesuite.net/97.eba5dc17.1791129448.55aeae20

Albertsons grocery store states they support firefox. However I can't use firefox I have all sorts of issues so I have to close firefox and use chrome. What do I need to do to get firefox to work at their grocery store website?

Thank you Diana