Firefox Community Forum

The recent update has basically wiped out my Firefox information and set-up. I have a lot of critical links set-up in my new tab. It is imperative I get them all back please. This is terrible for me.

I have already done the about:profiles, made new profile, used the file named old Firefox files (dated 03-25-25) but end up with the same crap coming up. How is this possible?

PLEASE help.

Kristi A.

Hi there

My machine / firefox browser updated today

Suddenly - ALL of my bookmarks have dissapeared ?

All folders, all loose and all on the tool bar

ive tried to follow steps to recover but all are gone ?

H E L P

Trying to restore bookmarks which vanished after latest Firefox update. Followed instructions: clicking managebookmarks to get to the library (which is completely empty after the last update) then up/down arrow button, then restore and choose file. Which should enable me to import a backup file. But nothing happens. No way of importing a backup file I found after some very tedious searching. Does anyone have any idea why the library functions aren't working and how can I get them to work?

This is the article I was following: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_manual-backup

Sir ,recently I had problem with browsing of fire fox can you please restore my firefox to its earlier glory with no problems for browsing ans choosing bookmarks as I like ? Please restore all my previous bookmarks by importing or in any other way.

I was reinstalling windows because there was alot of unwanted cache in the c-drive and I thought that the passwords would be saved on my google account but i didn't know they were saved in the browser. Is there anyway that you could help me to recover those passwords i can provide you any needed information if it helps in recovering those passwords. Thank you

my face book account data was delete 3 days back, right know i have problem, i can't login my face book WITH THIS MOZILA BROWSER, MY mobile face book is OK. mobile google password manager showing so many . can i restore 3 days back browser please

I updated Firefox, and all my bookmarks disappeared, and I can no longer bookmark things, alongside this, websites no longer autofill in and my browsing history is gone. I tried restarting but that did not work.

My computer did an update, and now my bookmarks are all missing. I tried what was listed to recover my bookmarks, but nothing is working. I need help retrieving my bookmarks. It is imperative! I do not have the old Firefox files. They were deleted by accident. My files were not copied from another browser.

I have Firefox 140.0.2 . A few days ago I lost all the tabs of my session while using, for the first time, the CSV export of my Pocket saves. Using the Firefox menu in the upper right, I found that there were no previous tabs listed to be restored and all previous windows were empty save for the individual links from my Pocket saves. My search history was also empty although my settings are set to save it. There was nothing to salvage and I gave-up perplexed. Today I am researching. I am learning that earlier sessions can be restored via backups. I've found my "sessionstore-backups" folder and jsonlz4 and baklz4 files. It is here that I get overwhelmed following the written directions in Firefox Help (link text. I stalled at step 5. I looked for video help and couldn't find anything. I would appreciate any assistance with this for me, a non-savvy computer user. Oh, I use a mac if that is relevant. Thanks. Mary

I had a whole bunch of open Firefox tabs and tab groups all carefully arranged just the way I wanted, then somehow a couple of tabs got moved to a new window (don't know how that happened, I didn't click the "Move Tab" and "Move To A New Window" menu options), and when I was trying to figure out how to move them back (not possible, apparently) the original window got accidentally closed -- and with it all my tabs and tab groups! When I reopened Firefox they just weren't there. Aagh! Clicking on History just shows the last tabs I accessed, not the full arrangement of groups and the many other tabs I haven't accessed in awhile but want to keep at the ready.

Can I get all that back? Or was relying on Firefox to organize my online work a bad idea?

I had a whole bunch of open Firefox tabs and tab groups all carefully arranged just the way I wanted, then somehow a couple of tabs got moved to a new window (don't know how that happened, I didn't click the "Move Tab" and "Move To A New Window" menu options), and when I was trying to figure out how to move them back (not possible, apparently) the original window got accidentally closed -- and with it all my tabs and tab groups! When I reopened Firefox they just weren't there. Aagh! Clicking on History just shows the last tabs I accessed, not the full arrangement of groups and the many other tabs I haven't accessed in awhile but want to keep at the ready.

Can I get all that back? Or was relying on Firefox to organize my online work a bad idea?

Hi there, My bookmarks have disappeared. I cannot recall any bookmarks. How do I retrieve them? Also, when I drag a tab to the menu bar, it will not be accepted and open another page. regards Alan