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extra mouse buttons causing trouble

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... an… (read more)

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... and are by default set to navigate backward and forward.... I'm running ubuntu linux... which results in accidentally clicking back midway through a video or podcast and losing my position more often than you'd expect... any idea how I might either reassign or disable them entirely on the software side of things? thanks. -dan

Asked by dan 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

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Mozilla support question

Sir, please update previous configuration and setting of internet browser setting which is necessary Regards Arun koul cell no [telephone number] India … (read more)

Sir,

please update previous configuration and setting of internet browser setting which is necessary

Regards

Arun koul cell no [telephone number] India

Asked by Arun koul 1 week ago

Answered by Paul 1 week ago

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why I lost the customize button from my firefox page

Hi! Why I lost the customize button on my Firefox's home page? This happened after the last Firefox upgrade. Your help will be greatly appreciated. Vaggelis J Tsagris … (read more)

Hi! Why I lost the customize button on my Firefox's home page? This happened after the last Firefox upgrade.

Your help will be greatly appreciated.

Vaggelis J Tsagris

[edited email from public]

Asked by Vaggelis Tsagris 1 month ago

Answered by Mark 3 weeks ago

  • Solved

Bookmarks, History, Downloads

Bookmarks, History, Downloads are all gone missing. Can't restore them, tried failed. Been using Firefox since Netscape Navigator, Don't want to change browsers. Can book… (read more)

Bookmarks, History, Downloads are all gone missing. Can't restore them, tried failed. Been using Firefox since Netscape Navigator, Don't want to change browsers. Can bookmarks, history, downloads come back or do I have to change browsers because this small problem. thanks [edited email from public]

Asked by William Brown 1 month ago

Answered by David DeBord 1 month ago

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After most recent update, my bookmarks list only shows the thumbnail image but the text descriptions are faded.

After the last Firefox update, my bookmarks list only highlights the thumbnail image. The descriptive text which was previously in white colored text is no longer colore… (read more)

After the last Firefox update, my bookmarks list only highlights the thumbnail image. The descriptive text which was previously in white colored text is no longer colored but faded and not readable. How do I resolve this problem? Zak

Asked by zakhome 2 months ago

Answered by Paul 2 months ago

  • Solved

unstoppable fraudulent Trust Wallet add-ins

What's up with this? Two fake Trust Wallet add-ins were disabled within the last couple of days after one stole my money and I reported it, and another similar one. They … (read more)

What's up with this? Two fake Trust Wallet add-ins were disabled within the last couple of days after one stole my money and I reported it, and another similar one. They had been pinned to my toolbar and they were subsequently taken off from there with the message that they had violated Mozilla's policies. Now I see that again there are two of them. How can this be prevented? The most obvious sign that these are fake is when one goes to create a new wallet the add-in directs the user to import instead, i.e. it wants to steal private information like recovery phrase.

Asked by pdreyfuss 2 months ago

Answered by pdreyfuss 2 months ago

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Icon when clicking and dragging things

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything… (read more)

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything, an icon will pop up while I'm doing so. Attached is an example, I click-and-dragged on the "Learn More" hyperlink off to the right.

Is there any way to disable the icon that pops up? It bothers me and seems to slow things down, which isn't ideal. I'm not the most well-versed when it comes to Firefox's more advanced settings (the options in about:config and whatnot) so I wouldn't know where to start.

Asked by bug 2 months ago

Answered by bug 2 months ago

  • Solved

BOOKMARKS DROP DOWN MENU

I have recently re-installed Firefox version 140.0.2 (64 bit) following a crash and have been reconfiguring it to my requirements. I have the bookmarks drop down menu on… (read more)

I have recently re-installed Firefox version 140.0.2 (64 bit) following a crash and have been reconfiguring it to my requirements. I have the bookmarks drop down menu on the left of my screen but would really like it on the right hand side. I have searched the various on line articles but can only find a solution going back to 2019 which suggests that there is a small arrow next to the word Bookmarks at the top of the menu, but there is no such arrow on my version, only a X, which closes the drop down. I would have attached a screenshot, but the facility doesn't work on the drop down menu. :-)

Am I missing something here please or is this option no longer available?

Regards and TIA

Phil

Asked by phil37 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

New address bar "https trimming" behavior

Hi everyone, I'm on 140.0.2 / Win10 My current about:config: browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featu… (read more)

Hi everyone,

I'm on 140.0.2 / Win10

My current about:config:

browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featureGate false


I noticed the new https trimming, but when I double-click (e.g. to select a word in the URL) to copy or change a part, the https pops back, shifting where my cursor is relative to where it was, which is annoying for having to reposition the cursor.

Disabling `browser.urlbar.trimURLs` should make sense to revert to no-trimming, but it didn't work.

`browser.urlbar.untrimOnUserInteraction.featureGate` being false already shouldn't have caused the issue I described.

Many thanks in advance!

Asked by Joey 2 months ago

Answered by PseudoResonance 2 months ago

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Extension button Firefox toolbar

The release notes for Firefox version 140.0.1 indicate the extension button can can now be removed from the toolbar.the noes say: "Firefox Extensions: Customize your too… (read more)

The release notes for Firefox version 140.0.1 indicate the extension button can can now be removed from the toolbar.the noes say:

"Firefox Extensions: Customize your toolbar with the option to remove the extensions shortcut, giving you more control over your browser. When the button is hidden, you can access the extensions panel again at any time from the Firefox menu by clicking the Extensions menu item."

I still cannot drag the button down and out of sight by customising the toolbar.

Suggestions welcome.

Asked by SuMo Bot 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Bookmark Font Color Changed on V140.0

FF ver 140. just loaded and now all my sidebar bookmark fonts are black on black. How do I change the sidebar bookmark font back to white? When I disabled all Themes the … (read more)

FF ver 140. just loaded and now all my sidebar bookmark fonts are black on black. How do I change the sidebar bookmark font back to white? When I disabled all Themes the white color came back, but enabling any theme and they the font turns black again.

Asked by ramohr7 2 months ago

Answered by ramohr7 2 months ago

  • Solved

Chinese hanzi instead of Japanese kanji are rendered on websites

Hello, I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/ Windows: I only have german and ja… (read more)

Hello,

I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/

Windows: I only have german and japanese locale installed, i even changed in intl.cpl the language to japanese. I have installed the japanese language pack / fonts and it's showing correctly in any windows editor.

Firefox: Second language set to japanese, disabled all addons, tried it on private mode to no success.

Any ideas how I get the characters to display?

Edit: I made it work by changing in about:config the font.cjk_pref_fallback_order-string to have ja as first.

Asked by heunisch 3 months ago

Answered by heunisch 3 months ago

  • Solved
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Why does "Delete cookies and site data when Firefox is closed" keep getting set randomly?

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT … (read more)

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT BY ME!) again. This is very annoying as I then have to log into all my websites and go through 2FA. This is annoying to the point that I am posting on this site for help. Next step is find a new browser that doesn't screw up my work-flow randomly for no reason.

Asked by Will Totten 3 months ago

Answered by Denys 3 months ago

  • Solved

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (read more)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Asked by T Fontana 3 months ago

Answered by T Fontana 3 months ago

  • Solved

How to disable automatic translations

I'm having some trouble with automatic translations on firefox. I don't know if It's exclusive of firefox, but some websites, mostly wikis, open a "translate" field that … (read more)

I'm having some trouble with automatic translations on firefox. I don't know if It's exclusive of firefox, but some websites, mostly wikis, open a "translate" field that automatically creates a new website, wich causes the images and some other stuff on the website to break. I tried disabling the translation on about:config off, as show in some other questions, but it did not work. This is being really annoying because it keeps breaking websites unless i get to the original link.

Asked by Eduardo Valente 3 months ago

Answered by Denys 3 months ago