Showing questions tagged: Show all questions
  • Solved

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (read more)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Asked by rondahlgren 2 days ago

Answered by James (doing minimal support) 1 day ago

  • Solved

My Firefox account is not working even though my password is correct

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't un… (read more)

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Asked by Raha Khan 1 week ago

Answered by Kiki 2 days ago

  • Locked

Sync issue - "This profile was previously synced to a different account"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in usin… (read more)

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

Asked by SuMo Bot 1 week ago

Last reply by jscher2000 - Support Volunteer 5 days ago

  • Solved

site bloqué auquel je vais assez souvent

Bonjour en voulant aller sur un site connu et auxquels je vais j'ai eut ce message je n'ai rien modifié sur mon ordi d’où cela viens t-il et surtout comment y remédier. … (read more)

Bonjour en voulant aller sur un site connu et auxquels je vais j'ai eut ce message je n'ai rien modifié sur mon ordi d’où cela viens t-il et surtout comment y remédier. Merci "Pourquoi ce blocage ? Quelque chose dans le comportement du navigateur nous a intrigué.

Diverses possibilités:

   vous surfez et cliquez à une vitesse surhumaine
   quelque chose bloque le fonctionnement de javascript sur votre ordinateur
   un robot est sur le même réseau  que vous

Des difficultés pour accéder au site ?"

Asked by rosegalvano58 2 weeks ago

Answered by rosegalvano58 1 week ago

  • Solved

Firefox detected a potential security threat and did not continue to e-nidhi-v2.bihar.gov.in because this website requires a secure connection.

https://e-nidhi-v2.bihar.gov.in/rms-portal-ui/rms_ReceiptCreation?encData=UFZqAwDuBYzX6ZQzmu+VZHV6+fuPgynQ/jRnxZnRoKH+GxOgBWXCYdUI5pDkY7NECYy5Rj+YlFTzJ+UexVutGLrHwTFpRmmf… (read more)

https://e-nidhi-v2.bihar.gov.in/rms-portal-ui/rms_ReceiptCreation?encData=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&merchant_code=REGISDEPT

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIIHITCCBQmgAwIBAgIPe9HbuzjrJVIH/vX63YhtMA0GCSqGSIb3DQEBDAUAMFMx CzAJBgNVBAYTAklOMSUwIwYDVQQKDBxlTXVkaHJhIFRlY2hub2xvZ2llcyBMaW1p dGVkMR0wGwYDVQQDDBRFTSBEViBUTFMgQ0EgLSBHMkEtMTAeFw0yNTEwMDMxMTMw MzhaFw0yNjEwMjgxMTMwMzhaMBkxFzAVBgNVBAMMDiouYmloYXIuZ292LmluMIIB IjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAuGmKn0XZAyekVrpXOZbaqwZq db2M18Z26Xv5oWljfLD8eBFQxjQMGtL5C/+lLarXCvr2F2CRA7Xp7Fyj7VLFeAmJ j2z6QMucxpHa13bRkBXy/lqurC4J4stfsMhtL5RWsztSsRtnAoPwbopgWvw/BDnW 0bh7E8pOUY1ePz577iRDj3WGVUryTa33HiAvEJdPmUB4XiiYBMIZhyl6x7iS9NQj gOg5quPNI2YI1NwrD7vB20/6t63muTkVCD4LGdb0+yotQn7DQ0MyA5oATifHCWpD fS1N5+7jSaTqPgPpz+8KV8gpHieO2a1Omz3icjJk8uT6O9/mJYAKK2wx2WgDpQID AQABo4IDKjCCAyYwHwYDVR0jBBgwFoAUE1weGJYNA3nLBAmvj50U0C6223AwHQYD VR0OBBYEFJuz/Oeksa16P2P29qOoAckGUTaVMBMGA1UdJQQMMAoGCCsGAQUFBwMB ME8GA1UdIARIMEYwOgYMKwYBBAGDjiEBAAEBMCowKAYIKwYBBQUHAgEWHGh0dHA6 Ly9yZXBvc2l0b3J5LmVtc2lnbi5jb20wCAYGZ4EMAQIBMHgGCCsGAQUFBwEBBGww ajAkBggrBgEFBQcwAYYYaHR0cDovL29jc3AtYS5lbXNpZ24uY29tMEIGCCsGAQUF BzAChjZodHRwOi8vcmVwb3NpdG9yeS5lbXNpZ24uY29tL2NlcnRzL0VNRFZUTFND QUcyQTFFRS5wN2MwOAYDVR0fBDEwLzAtoCugKYYnaHR0cDovL2NybC5lbXNpZ24u Y29tP0VNRFZUTFNDQUcyQTEuY3JsMCcGA1UdEQQgMB6CDGJpaGFyLmdvdi5pboIO Ki5iaWhhci5nb3YuaW4wDgYDVR0PAQH/BAQDAgWgMAwGA1UdEwEB/wQCMAAwggGB BgorBgEEAdZ5AgQCBIIBcQSCAW0BawB3ANgJVTuUT3r/yBYZb5RPhauw+Pxeh1Um DxXRLnK7RUsUAAABmanWpcUAAAQDAEgwRgIhAO10xa+Gco+QGukLk1vRoEl88r2x eIJNe/hkH2AL7b6dAiEA/gp3Cw0Lr1QMDsZE4hc+fuDfJ8atDBdUMpZAeZkNevEA dwDLOPcViXyEoURfW8Hd+8lu8ppZzUcKaQWFsMsUwxRY5wAAAZmp1qtrAAAEAwBI MEYCIQDwG25Z2OCbiH8wVer36fVvfeJJiAG4i3LLSdNi9IfiEQIhAK2VZFgXFWd+ FTv3uazObtb5uicEUBVVwTpk/9cLoOMzAHcArKswcGzr7IQx9BPS9JFfER5CJEOx 8qaMTzwrO6ceAsMAAAGZqda2UgAABAMASDBGAiEA8AIF2gnkDl9r6HsYTATYbvzQ g/lq5i8B/MqENBs5dkwCIQC05B2VIIKRq185Z9HUiriglD4OeBz+X9ixCZQOseD7 yDANBgkqhkiG9w0BAQwFAAOCAgEABY9VYC2YHUNHebWF54NWm7dp9p86ZNyZyl7m bXNcbmUazeb5L/5qRjgacVdzIK3/BHc50eEtgFfhCjmwrx4vJG1fqRTFrPgPjSfx Sbx1X4tPZE5aMwtsoL+qOZAWARwNQcU2H6q5zAUj5yMNGVwEyIsuaerJBayImYGZ DDv9XPnMqjrwTMAF3sjfnLVEbVf4JrgJzb5cDrOY1BfGFPj3j5gw5cOljjqnGuKi kOdtxtsI2wLxjnHSYRLDl/NiZxaIhgJiCO6alJ44uRv9e2XeYJO4goagiK7lvISb jfqmU1pSEPlivfhKYDWNJ5d07TQjIj24YJnwboko23JneyjnOhqUXyihLp/9LbVI 6ShhvMEyBn2cWd++xnmXcMSdHXmABE3xs+2f7wiFnEIGFxoXiljCnRQ72S18gU9U XjxN1aaeZEC2n1XJh2yFlfXgcdDe2wHQIAnyNIzKpfAIMniDuZbxZS9NmeO6f2wR 4sVucfIQ2GZz6opgp2NGUfv95Yezc6q2emXFsjlySv8ycqiCAFUNwd8AF2BxN9dq FOLn5Nb7faorNG7P+l+DUoK21lNLcuyy0MXhX5Wte3W4WtJstBWAQG6Vm3z9aj7P j8HrnpEJHoEsIpQCn8tDIut69YEj8WC1PjD/ZWQBV6PKdvb7bSlMtuPhwBtJwIXK CI8wXto=


END CERTIFICATE-----

Asked by adilraza03277 2 weeks ago

Answered by adilraza03277 2 weeks ago

  • Solved
  • Locked

pop-up blocker Inable

Pop-up blocker Inable please because of some of site setting pop-up blocked. Please open pop-up option in firefox browser site setting allowed.link text … (read more)

Pop-up blocker Inable please because of some of site setting pop-up blocked. Please open pop-up option in firefox browser site setting allowed.link text

Asked by SuMo Bot 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

This morning's Firefox update erased all of my favorite sites from my home screen. How do I get those back?

Please let me know how to get my favorite sites back on my home screen. I use them a lot as they are real time savers. When I signed on this morning, it asked if I want… (read more)

Please let me know how to get my favorite sites back on my home screen. I use them a lot as they are real time savers. When I signed on this morning, it asked if I wanted Firefox to access my computer. I've always said yes and the updates have never caused a problem - until today.

I would appreciate an email ([edited email from community support forum]) letting me know how to get this to work.

Asked by lpcaverly 2 weeks ago

Answered by Kiki 2 weeks ago

  • Solved

Homepage saved sites

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about… (read more)

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about:config and everything is still there. I have tried following things: 1. restart Mozilla 2. restart PC 3. refresh Mozilla (this worked... for 1 day, I had to manually put all the saved sites again but they again disappeared when I turned on PC the next day)

However, if I enter troubleshoot mode, everything is still there and working. So I assumed it is an extension or a theme problem, which would be a great solve if I had any really. I have no extensions and I use the same basic theme that I start with. So I tried disabling hardware acceleration, didn't work. I am running out of ideas really other than switching to Chrome at this point.

Attaching files to show the issue. Not shown is the regular mode, the shown one is the troubleshoot mode

Asked by Adnan Catovic 2 weeks ago

Answered by Paul 2 weeks ago

  • Solved

When I search for Google images on Firefox, the "See more" button appears.

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge … (read more)

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge and Google Chrome load it, so it's not an issue. Is this a Firefox feature? It's a hassle to disable the extension just to read the rest. Could you please give me some advice?

Asked by sweet0670 3 weeks ago

Answered by sweet0670 3 weeks ago

  • Solved

firefox on an old computer

hi, I have an old PC with this CPU: Architecture: i686 CPU op-mode(s): 32-bit Address sizes: 34 bits physical, 32 bits virtual Byte … (read more)

hi,

  I have an old PC with this CPU:

Architecture: i686

 CPU op-mode(s):         32-bit
 Address sizes:          34 bits physical, 32 bits virtual
 Byte Order:             Little Endian

CPU(s): 1

 On-line CPU(s) list:    0

Vendor ID: AuthenticAMD

 BIOS Vendor ID:         AMD                                             
 Model name:             AMD Sempron(tm) 2400+
   BIOS Model name:      AMD Sempron(tm) 2400+                             CPU @ 1.6GHz
   BIOS CPU family:      29
   CPU family:           6
   Model:                8
   Thread(s) per core:   1
   Core(s) per socket:   1
   Socket(s):            1
   Stepping:             1
   BogoMIPS:             3333.66
   Flags:                fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat p
                         se36 mmx fxsr sse syscall mp mmxext 3dnowext 3dnow cpuid 3dnowprefe
                         tch vmmcall

Caches (sum of all):

 L1d:                    64 KiB (1 instance)
 L1i:                    64 KiB (1 instance)
 L2:                     256 KiB (1 instance)

Vulnerabilities:

 Gather data sampling:   Not affected
 Itlb multihit:          Not affected
 L1tf:                   Not affected
 Mds:                    Not affected
 Meltdown:               Not affected
 Mmio stale data:        Not affected
 Reg file data sampling: Not affected
 Retbleed:               Not affected
 Spec rstack overflow:   Not affected
 Spec store bypass:      Vulnerable
 Spectre v1:             Mitigation; usercopy/swapgs barriers and __user pointer sanitizatio
                         n
 Spectre v2:             Mitigation; Retpolines; STIBP disabled; RSB filling; PBRSB-eIBRS No
                         t affected; BHI Not affected
 Srbds:                  Not affected
 Tsx async abort:        Not affected


in some linux (arch 32 bit) I have problem executing firefox, Is there a version for CPU without request from SSE3 Flag?

thanks

Asked by sacarde 1 month ago

Answered by George Kitsoukakis 1 month ago