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  • Solved

Strange, unpredicted instructions

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore,… (read more)

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore, it seems to relate to Windows 10 losing its backup from Microsoft. But I'm running Windows 11, not 10. What's going on? Is this legitimate? If so, why is it complicated and why wasn't it forewarned (by Firefox)?

Asked by houseoffrancis 21 hours ago

Answered by houseoffrancis 8 hours ago

  • Solved

cannot get to claude.ai

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so… (read more)

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so I had to set one up. why and still cannot get to Claude

Asked by alfredmercier 20 hours ago

Answered by Denys 15 hours ago

  • Solved

Can't find profile after uninstalling and reinstalling firefox

Windows 11 Firefox crashed on opening continuously so unable to safe open etc. Did update intel graphics to no avail. Uninstalled in add programs in settings. Did not … (read more)

Windows 11 Firefox crashed on opening continuously so unable to safe open etc. Did update intel graphics to no avail. Uninstalled in add programs in settings. Did not choose to delete data. Reinstalled and now can't find my profile.

Asked by Boss 2 days ago

Answered by Denys 1 day ago

  • Solved

баг браузер не реагирует на ввод текста

После включения ПК бывает, что я не могу ввести текст в браузере.(как буд-то включается режим только для чтения, что не позволяет текст ввести). горячие клавиши работают,… (read more)

После включения ПК бывает, что я не могу ввести текст в браузере.(как буд-то включается режим только для чтения, что не позволяет текст ввести). горячие клавиши работают, но текст не вводиться только в браузере. Оно само по себе проходит. Как это исправить?

Asked by Vladoodle 3 days ago

Answered by Vladoodle 2 days ago

  • Locked

Diabling AI features in future updates?

I read online that Firefox is planning on implementing AI features. Given the track record of AI in other browsers leaking private information, bogging down connectivity,… (read more)

I read online that Firefox is planning on implementing AI features. Given the track record of AI in other browsers leaking private information, bogging down connectivity, and generally being a nuisance towards users, I was wondering if there will be opt out features in future updates? Or know of forum threads that will update with tutorials on how to turn off AI features?

If not, does anyone on this forum have recommendations for no-ai browsers?

Asked by Kelsey Ward 1 month ago

Last reply by WhycantIusemyemailonFF 2 days ago

  • Solved

error message when I want to see bookmarks

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause th… (read more)

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I tried following the directions in "learn more" but to no avail. Please help this senior citizen get his bookmarks back! Thank you.

Asked by Michael 1 week ago

Answered by Denys 1 week ago

  • Solved

site ne fonctionne pas.

When I access the website of UGC ( https://www.ugc.fr/ ) the access page opens up but immediately freezes: the screen luminosity decreases and the pointer cease to functi… (read more)

When I access the website of UGC ( https://www.ugc.fr/ ) the access page opens up but immediately freezes: the screen luminosity decreases and the pointer cease to function: I cannot acces any of the options: select movies on show, select cinema programmes or schedule, open my UGC account to reserve performances ... Nothing works ... I have tried to reduceprotecton, etc as sugested on Forum and other suggestions: nothing works. I have no problem at all when I open the same website with Opera or with Microsoft Edge ... Why it does not work under Firefox puzzles me. Can you do something about it ? I use Firefox as my defaut internet access without problems for everything else ! This is really strange and most annoying. Thanks for your help.

Asked by DG26B 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Bookmarks

I am getting the following error message when using Firefox. The bookmarks and history system will not be functional because one of Firefox's files is in use by anothe… (read more)

I am getting the following error message when using Firefox. The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem. I cannot see my bookmarks or add new ones. I followed the directions in articles about this problem and they did not. help. I decided to uninstall Firefox and l re-installed it from scratch and i still get the same error message.

Asked by czolba_1 2 weeks ago

Answered by Denys 2 weeks ago

  • Solved

Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (read more)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Asked by Bhaumik Tripathi 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

FireFox asks for an applicaiton to open https on websites

This is a brand new problem, for me. It just started today when using FireFox. On nearly all websites, including Mozilla support, when I click on an embedded link on a s… (read more)

This is a brand new problem, for me. It just started today when using FireFox. On nearly all websites, including Mozilla support, when I click on an embedded link on a site, firefox asks me to select an app to open the https. Even if I tell it to let firefox open all https, it still asks me everytime. to make it better, it still doesn't always let me open the link and I go through the same thing when I click the link again.

This also happens when clicking on the search box in *any* search engine, e.g. Google, Startpage

See the image below.

I've attempted to change all cookie & tracking settings, no help. I even uninstalled and reinstalled Firefox.

This is making FireFox useless.

I had to use my default browser, Brave, just to submit this question. I only use FireFox for social media accounts, sites I need to link to my sm accounts and the occasional web search. For example, linking my Etsy shop to facebook. When I clicked the link "link to facebook" is when I noticed this problem.

Asked by firefox3232 4 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Application error: a client-side exception has occurred (see the browser console for more information).

I receive this Error msg trying to access Settings option in the AJC epaper section https://editions.ajc.com/shortcode/AJC412/edition/f117d96a-c78b-4df3-4b6a-0e587f6cfd22… (read more)

I receive this Error msg trying to access Settings option in the AJC epaper section https://editions.ajc.com/shortcode/AJC412/edition/f117d96a-c78b-4df3-4b6a-0e587f6cfd22 on a Firefox Browser:

Application error: a client-side exception has occurred (see the browser console for more information).

Asked by rvcanada 1 month ago

Answered by Denys 1 month ago

  • Solved

bank site

I have never ever had a problem getting into my bank account until this evening. Says it is insecure. How can this happen? I really need to get into my account! … (read more)

I have never ever had a problem getting into my bank account until this evening.

Says it is insecure.

How can this happen? I really need to get into my account!

Asked by SandraJo 1 month ago

Answered by jonzn4SUSE 1 month ago