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  • Solved

Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (read more)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Asked by Bhaumik Tripathi 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

FireFox asks for an applicaiton to open https on websites

This is a brand new problem, for me. It just started today when using FireFox. On nearly all websites, including Mozilla support, when I click on an embedded link on a s… (read more)

This is a brand new problem, for me. It just started today when using FireFox. On nearly all websites, including Mozilla support, when I click on an embedded link on a site, firefox asks me to select an app to open the https. Even if I tell it to let firefox open all https, it still asks me everytime. to make it better, it still doesn't always let me open the link and I go through the same thing when I click the link again.

This also happens when clicking on the search box in *any* search engine, e.g. Google, Startpage

See the image below.

I've attempted to change all cookie & tracking settings, no help. I even uninstalled and reinstalled Firefox.

This is making FireFox useless.

I had to use my default browser, Brave, just to submit this question. I only use FireFox for social media accounts, sites I need to link to my sm accounts and the occasional web search. For example, linking my Etsy shop to facebook. When I clicked the link "link to facebook" is when I noticed this problem.

Asked by firefox3232 6 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

bank site

I have never ever had a problem getting into my bank account until this evening. Says it is insecure. How can this happen? I really need to get into my account! … (read more)

I have never ever had a problem getting into my bank account until this evening.

Says it is insecure.

How can this happen? I really need to get into my account!

Asked by SandraJo 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

why was my aliexpress.ca access suddenly blocked

The last 2 days i have had problems signing into my Aliexpress account. The site has told me it is temporarily unavailable, then that the server is taking too long and no… (read more)

The last 2 days i have had problems signing into my Aliexpress account. The site has told me it is temporarily unavailable, then that the server is taking too long and now that parental controls have been used.


I am 68. I don't need or use my computer for sites that require parental control.

Asked by Arlee Barr 2 weeks ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests … (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Asked by Fahad 3 weeks ago

Answered by Denys 2 weeks ago

  • Locked

No FireFox icon on desktop. How access search engine?

duplicate of /questions/1557809 thread No FireFox icon on desktop. How do I access the search engine? I DO have the icon for Adobe Acrobat, which I got for FREE at Fire… (read more)

duplicate of /questions/1557809 thread

No FireFox icon on desktop. How do I access the search engine? I DO have the icon for Adobe Acrobat, which I got for FREE at Firefox. When clicked on only gives Adobe site.

Asked by roblillie123 2 weeks ago

Last reply by Denys 2 weeks ago

  • Solved

Gmail not working correctly in Firefox

Since the last update, Gmail has not been working correctly on Firefox. All of the buttons to the left of inbox emails that enable you to move, categorize, file, etc your… (read more)

Since the last update, Gmail has not been working correctly on Firefox. All of the buttons to the left of inbox emails that enable you to move, categorize, file, etc your emails have disappeared. I have tested my Gmail account on Chrome, Edge and DuckDuckGo browsers, and everything displays correctly. Please help. An image of the missing buttons is attached (well, since there aren't there, you're seeing a blank area of gray to the immediate left of my inbox [or any other folder] emails). Many thanks -- this is driving me crazy. P Haynes

Asked by peterhaynes1 4 weeks ago

Answered by Denys 4 weeks ago

  • Solved

minimize, maximize close buttons

Why can't anyone fix this issue? Every day I have to go to about:config, enter "mica" then change from false to true or true to false to get these buttons to show up. I… (read more)

Why can't anyone fix this issue? Every day I have to go to about:config, enter "mica" then change from false to true or true to false to get these buttons to show up. It's ridiculous. I am currently using Firefox version 146.1 on Windows 11. Also, please note if I change the windows widget to true these buttons show up and are usable. The next days I have to change the windows widget to false and they show up and are usable so they work whether or not the widget is set to true or false. The problem is having to change the setting DAILY. I should not be having to do this.

Asked by ltlsgt 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Immediately crashes windows

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no tim… (read more)

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no time to do anything. After the fourth crash in a row, I just restarted Windows again. It was humming along happily for 10 minutes or so, and then crashed as soon as I started Firefox. After the first crash, the first thing it did was update, but that didn't fix anything. I'd love to share data with you but I'm forced to use Edge right now.

Asked by pjcamp 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Please contact the website owners to inform them of this problem.

An error occurred during a connection to ezproxy.yu.edu.jo. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown… (read more)

An error occurred during a connection to ezproxy.yu.edu.jo. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by hanaa591993 1 month ago

Answered by hanaa591993 1 month ago