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  • Solved

Firefox won't open and immediately ends all processes

Through extensive troubleshooting, I am unable to get firefox to open at all. I've done a full uninstall, cleaned all user directories, program files / x86, program data… (read more)

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

Asked by FireFoxKins 3 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

Can't access Accor Hotels website using Firefox but can with Chrome. Any suggestion please?

Hi, I don't understand why I can't access the Accor Hotels website using my preferred browser, Firefox. I'm using an iMac with OS Catalina v 10.15.7 and Firefox 147.0.1 (… (read more)

Hi, I don't understand why I can't access the Accor Hotels website using my preferred browser, Firefox. I'm using an iMac with OS Catalina v 10.15.7 and Firefox 147.0.1 (64 bit)

I can access the site using Chrome. Chrome version is 'This computer is using macOS 10.15. Learn more Version 128.0.6613.138 (Official Build) (x86_64)'

I've checked every Firefox setting I can think of, passwords etc. but the site freezes. Please see attached screenshot. Accor tech support say they have no problem at their end.


This is the link to Accor - https://login.accor.com/as/authorization.oauth2?client_id=all.accor&response_type=code&persistent=yes&accorregister=true&origin=LOGIN&request=eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJjbGllbnRfaWQiOiJhbGwuYWNjb3IiLCJyZXNwb25zZV90eXBlIjoiY29kZSIsInJlZGlyZWN0X3VyaSI6Imh0dHBzOi8vYWxsLmFjY29yLmNvbS9sb3lhbHR5LWZ1bm5lbC9jaGVjay1hdXRoZW50Lmh0bWw_YXBwSWQ9YWxsLmFjY29yIiwic2NvcGUiOiJvcGVuaWQgQVBJV0VCLlVTRVIuQUxMIEFQU1IuQUxMIiwidWlfbG9jYWxlcyI6ImVuIiwic3RhdGUiOiI1ZjcwNzA5NjdiNWVkODBjYWZmOGY5Iiwibm9uY2UiOiJjNmNhYzBlMzQ4Zjk1NmNlMGQxNWE2IiwiZXhwIjoxNzY5MjY0NTMyLCJpYXQiOjE3NjkyNjI3MzJ9.DrUJZC2GmtZoLJAWv7lYORQij3C0tcwq4bGNezAINae8_qSHgs4hOKKiq0Cso6sJnhODcMeyrMOP-v1uZBR4Lt0NMpW-8CmprMoSmtORWrD5lWngZg2_3W4gfWViC_Phkj5tVzxdpMx5UoRWC-zvALjP_PNhE4Ca70UnRnvqDi4LFdOYZm4S52kqn_TBQq2VtSzRlLJZwBwAKUIgQG7fYaLknLXnbTd9zKSGHlwEAeO94Y6o59sQ3fHFWrWqjuJFbEl1MJEPu0tPJREmy4D70LkpV8N3TTMfDNzG0O_eLj4wX9Mipv8Q9jdOoTG8wodT5zXLkL0mRYlcdygo_MacIQ&redirect_site_uri=https%3A%2F%2Fall.accor.com%2Fa%2Fen.html%3Futm_term%3Dmar%26gclid%3DEAIaIQobChMI6r3v44eOkgMV1SV7Bx2bTCqUEAAYASAAEgJojfD_BwE%26utm_campaign%3Dppc-ach-mar-goo-uk-en-pure-mix-sear-%26utm_medium%3Dcpc%26utm_source%3Dgoogle%26utm_content%3Duk-en-ALL-ALL

Other sites all seem to work ok.

Any ideas pleas on why just this website and how I can access it without having to swap browser?

Asked by doverrog 3 days ago

Answered by jonzn4SUSE 20 hours ago

  • Solved

Malware "startfenster"

I can't delete the malware "Startfenster. I tried to find help with "Google"-Search. Without any success! This malware exists for me in "Firefox" only. Other browsers ar… (read more)

I can't delete the malware "Startfenster. I tried to find help with "Google"-Search. Without any success! This malware exists for me in "Firefox" only. Other browsers are not affected. Perhaps anyone can help me... Thank's!

Asked by wiweg 23 hours ago

Answered by jonzn4SUSE 15 hours ago

  • Solved

Firefox Taskbar Icon

I noticed of late that the Firefox Taskbar icon is no longer recognizable on the Windows 11 Taskbar! It is no longer a circle showing a fox but is a rectangle with a dark… (read more)

I noticed of late that the Firefox Taskbar icon is no longer recognizable on the Windows 11 Taskbar! It is no longer a circle showing a fox but is a rectangle with a dark square like thing in the middle with very tiny dark spots in lighter areas. How can I get the original icon back that is recognizable as Firefox?

Thanks

Asked by Wayne Carpenter 3 months ago

Answered by Wayne Carpenter 20 hours ago

  • Solved

Bookmark-Bar not shown in fullscreen mode with newer firefox version

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988 It has always worked great until now, but it seems that it no longer wor… (read more)

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988

It has always worked great until now, but it seems that it no longer works with Firefox 147.0.1. Does anyone have any idea how to fix this?

Asked by originalraven 4 days ago

Answered by originalraven 23 hours ago

  • Solved

site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Asked by DenverD 1 day ago

Answered by TyDraniu 1 day ago

  • Locked

Changing log in gmail.

I no longer have access to the gmail i used to sign up Moxillla Account since they deleted it wrongfully. How can i change my moxilla email to another one? I tired to add… (read more)

I no longer have access to the gmail i used to sign up Moxillla Account since they deleted it wrongfully. How can i change my moxilla email to another one? I tired to add secendary email on Moxilla but i need to first fill the verification code which is sent to my now-nonexistant gmail. Please help me.

Asked by kghtet.nms 1 day ago

Last reply by Denys 1 day ago

  • Solved

ProtonPass extension

ProtonPass extension for Firefox Android - won't accept? Not showing in Extensions, download from Proton site greyed-out.Any advice gratefully received!

Asked by Johnnie 1 day ago

Answered by Denys 1 day ago

  • Solved
  • Locked

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (read more)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Asked by Stockdalecarina1 3 months ago

Answered by Kiki 3 months ago

  • Solved

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 2 months ago

Answered by jscher2000 - Support Volunteer 6 days ago

  • Solved

Where are the shorcut tiles? Dissapeared after I used CCleaner.

Where are my shortcut tiles? I used CCleaner and they all disappeared and I can't get them back even though I make sure they were on and have 2 rows selected and restarte… (read more)

Where are my shortcut tiles? I used CCleaner and they all disappeared and I can't get them back even though I make sure they were on and have 2 rows selected and restarted my computer since. This happened last week and still no sign of them. See pic for reference.

Asked by eshouse28 6 days ago

Answered by eshouse28 1 day ago

  • Solved

need to replace bookmarks on server not merge them, w/bookmarks on locale device

need to replace bookmarks on server not merge them, w/bookmarks on locale device currently when i log in it merges what is on server w/ what i just reworked and getting … (read more)

need to replace bookmarks on server not merge them, w/bookmarks on locale device

currently when i log in it merges what is on server w/ what i just reworked and getting rid of multiples ... will have to do this again as i clean even more so need ot know how to accomplish exchange not merger

Asked by Grande Maeztre Tygre Compazzion 2 days ago

Answered by Paul 2 days ago

  • Solved

Bookmarks

I am getting the following error message when using Firefox. The bookmarks and history system will not be functional because one of Firefox's files is in use by anothe… (read more)

I am getting the following error message when using Firefox. The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem. I cannot see my bookmarks or add new ones. I followed the directions in articles about this problem and they did not. help. I decided to uninstall Firefox and l re-installed it from scratch and i still get the same error message.

Asked by czolba_1 1 day ago

Answered by Denys 1 day ago

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People are trying to get into my account every time I change my password I get a notification saying that's going to someplace else in another town what do I do

Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit num… (read more)

Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit number it's going to the same account but it's also going to another account in another town how do I stop this

Asked by Stacey jo Mullis 1 day ago

Last reply by Denys 1 day ago