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Security Check Failed. Clear your browswe cache and retry.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing an… (read more)

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Asked by Jorge Mandango 20 hours ago

Last reply by Jorge Mandango 1 hour ago

Did Not Connect: Potential Security Issue

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connec… (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connection.

What can you do about it?

nrega.nic.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Probably nothing, since it’s likely there’s a problem with the site itself.

Asked by Venkateswarlu kuruva 8 hours ago

Firefox Tabs Crashing - Where to start?

Hi, Firefox version: 139.0.4 (64-bit) OS: Windows 11 I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random t… (read more)

Hi,

Firefox version: 139.0.4 (64-bit) OS: Windows 11

I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random times and once the tab start to crash, and I restore it, it will crash again and again. The only way tog et out of the loop is to restart Firefox.

I have tried: Refreshing/Reset, Clearing Cache and History removing all themes, disabling extensions, disabling my anti virus. Turning off hardware acceleration didn't make any different.

I currently have 2 extensions enabled: uBlock Origin 1.64.0 and Bitwarden Password Manager 2025.5.0

In the about:Crashes I have reported them all and they seem to have the same type of reasons in the Raw data/Minidump which are: EXCEPTION_ACCESS_VIOLATION_WRITE EXCEPTION_ACCESS_VIOLATION_READ

Any help as to what to try next?

Gaz

Asked by GazCBG 1 week ago

Last reply by GazCBG 1 week ago

Sidebar icons not visible

Hi Firefox The sidebar isn't showing the buttons. They are there but I can't tell what is what without clicking on them which makes them useless for a shortcut. Thanks … (read more)

Hi Firefox

The sidebar isn't showing the buttons. They are there but I can't tell what is what without clicking on them which makes them useless for a shortcut.

Thanks for any help

Asked by Brendon White 3 days ago

Recovering lost tabs and tab groups

I had a whole bunch of open Firefox tabs and tab groups all carefully arranged just the way I wanted, then somehow a couple of tabs got moved to a new window (don't know … (read more)

I had a whole bunch of open Firefox tabs and tab groups all carefully arranged just the way I wanted, then somehow a couple of tabs got moved to a new window (don't know how that happened, I didn't click the "Move Tab" and "Move To A New Window" menu options), and when I was trying to figure out how to move them back (not possible, apparently) the original window got accidentally closed -- and with it all my tabs and tab groups! When I reopened Firefox they just weren't there. Aagh! Clicking on History just shows the last tabs I accessed, not the full arrangement of groups and the many other tabs I haven't accessed in awhile but want to keep at the ready.

Can I get all that back? Or was relying on Firefox to organize my online work a bad idea?

Asked by awakenedman 3 days ago

Claude.ai extension still available?

I had an extension that gave me access to Claude.ai. It was working quite well until this morning, when its CPU shot through the roof. I shut down its tab. I could not fi… (read more)

I had an extension that gave me access to Claude.ai. It was working quite well until this morning, when its CPU shot through the roof. I shut down its tab. I could not figure out how to restart it, and it's not in my extensions list. Was that deprecated? Is there still a direct interface to Claude.ai on Firefox?

I pulled up About:Firefox, and it informs I must restart to update it. That was news to me.

I could also (before restart), do successive Control-T presses to resurrect my Claude.ai. I will try that before restart. Could you tell me what I should look for in the Claude.ai tab, or elsewhere, if Control-T is successful? Thanks,

Asked by needsleep 4 days ago

Firefox cannot find location, even with Location enabled

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permiss… (read more)

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permissions, the websites come back saying they cannot find my location.

I have refreshed Firefox, disabled all Enhanced Tracking Protection, disabled all extensions, and have even ran Firefox in Troubleshoot mode - all to no avail. Is there any way this can be fixed? These websites all work on Chrome and Edge and work on my Firefox for iPhone.

On Windows 10 22H2.

Asked by Falom 3 weeks ago

Last reply by Falom 4 days ago

Text keeps changing with use of Firefox

Firefox quite often will remove, replace, add, or layer text as I use it. It has been doing this since I first downloaded it, and I haven't had it for long. (I will say t… (read more)

Firefox quite often will remove, replace, add, or layer text as I use it. It has been doing this since I first downloaded it, and I haven't had it for long. (I will say that it isn't the first program I've seen do this. the only other program I've seen do this is Zotero.) I'm not doing anything weird with it, it just happens as I use it. Some of the screenshots I've submitted are of what I'm literally typing right now.

I've tried using troubleshoot mode, but it works just fine when I'm using troubleshoot mode, so I can't appropriately use that mode.

Asked by William Greene 4 days ago

Last reply by William Greene 4 days ago

macOS Firefox window keeps grabbing or assuming focus

Sometimes, when another application displays a window in the same display area as the Firefox browser window, Firefox will reassert itself as the front-most focused windo… (read more)

Sometimes, when another application displays a window in the same display area as the Firefox browser window, Firefox will reassert itself as the front-most focused window. I can try clicking on the other app in the dock, or use Exposé to re-select the other app, but Firefox will just reassert itself again. I have to minimize Firefox in order to interact with the other app that's being covered.

Firefox is not in full-screen mode, just in regular window mode.

Asked by Jay Madren 6 days ago

Cannot get Firefox to work, even update itself.

I have Sequoia 15.5 on a 2021 MacBook Pro and have always used FF as my browser. Now, I can't get it to do much more than open. Nothing new happened that I know about, ex… (read more)

I have Sequoia 15.5 on a 2021 MacBook Pro and have always used FF as my browser. Now, I can't get it to do much more than open. Nothing new happened that I know about, except updates to "Malwarebytes" I have some computer knowledge but not a lot. TIA.

Asked by Ed 6 days ago