Firefox Community Forum

I was using WhatsApp and i am facing problem. This account can no longer be used on WhatsApp. I have not done any such mistake on WhatsApp and my whatsapp is not working. It is very important to me. I follow all your rules and without doing anything here my whatsapp has stopped working. Please fix it quickly

Howdy! Here are the details noted in my question.

Your browser is being managed by your organization. Policy Name Policy Value Certificates ImportEnterpriseRoots true

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

I have Firefox Settings UNCHECKED to open previous windows and tabs, yet it very often tells me it's having trouble opening previous windows and tabs.

I want it to quit trying to open previous windows and tabs on this computer. How can I do this?

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.

       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 

The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

How do I confirm that the AI that was recently put into the browser is not working? I want nothing to do with this technology, if it is not able to be disabled then I will switch browsers.

Mon. 11/10/25 -- Good evening. Periodically, the Wallpaper option that's available when you have a new tab opened is NOT THERE. I've used your backgrounds and sometimes my own. But out of the blue, a new tab will have no background picture and when I use the pencil to open the menu, there are no wallpapers showing.

I don't see a reason for this, particularly since I haven't changed anything and no one else has access. This is a Dell Desktop, XPS 8960, fully loaded, enough of everything and running on Win 11.

So - are there limits to the graphic size used for a background? Would this be caused by a FF update? So many questions, and thanks for answering them.

BTW - I can't select the EM box below, so just send to me at: [edited email from public community support forum]

Started yesterday, whenever I close out Firefox it switches my search engine from Kagi back to Google. Go into settings, change back to Kagi. It's reset to Google as soon as I close Firefox again.

No help given - and no question asked. Quitting Firefox as there is no simple way to change fonts to a size that is readable. Going back to a browser where I can actually read the address bar, toolbar and all the other places where one has to have developer skills in order to make simple font changes. Tired of fighting crap.

this site is down why this ? https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada.html

I had to wipe clean my iMac today due to some access issue. Everything was gone !!! I had to re-install Firefox as the default browser. Now I want MarketWatch to open on Firefox every time I open the Firefox browser. Please send step-by-step instruction to this 82 yrs old lady user.

Also, I had Mozilla VPN. Please show me how to re-install/download/put back this service so that I can park it on the tool bar and choose to use it at will.

Please keep your instruction very human friendly. I don't comprehend well the "digital lingo".

Thank you for your understanding.

Annie Fletcher Ph: [edited phone# from public community support forum] (for account look up on your end)