Firefox Community Forum

Recently we switched my wife (first cc) from running on a PC under Windows 10 to Windows 11 using Firefox as the default browser with her main application being email. It seems that she can't print anything from Firefox, there is a screen that pops up saying "Preparing preview", the only way to get past that is to use the Esc key. It doesn't seem like Edge has that problem. I don't know how to find out what is going on, any advice would be welcome. I don't see how to get the version number, auto download and install Firefrox updates is enabled, I don't think any add-ons are installed. I'm not able to print from any website.

Hi, I recently switched to Firefox and I have run into a problem. While printing a pdf on the "more setting" menu the percentage scale doesn't actually work. First of all the preview doesn't change when trying different scales, I thought that it might have been a preview problem and I've tried to print anyway finding out that also the printed result wasn't correct. I often use this feature and I will be grateful if you are able to help me. Thanks

I am trying to use the print.always_print_silent entry to print PDF's. I added a print.printer_Mozilla_Save_to_PDF.print_to_filename entry with a string of file:///Users/Test/

If I append something like Test.pdf to the end of the string a file is created as expected in the expected directory. However, if I do not provide a filename explicitly, it does nothing.

Is there a way to use a variable such as the %t variable used in Headers / Footers to name the file dynamically? Otherwise I see no way to save multiple files to the directory in the fashion as it will overwrite the previous file with the explicit name.

Thank you for your help!

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderbird. Can't print email either. John Stark

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3).

Is there any (2025) way to default to "print with system dialog" rather than having to choose the link off of FF's dialog every time? It makes printing to PDF (which is 95% of my "printing" from FF) needlessly tedious.

Something has changed recently and I now cannot print any emails or anything from internet. My printer is working, has been verified.... probably a setting, but I am unable to find the problem

Hello,

Since update 144.0 today, when I try to print a (pdf) page showing a mail adress, this mail adress is replaced by the label "[email protected]".

I try to find a way to disable this protection, as I work in a public library and use firefox to print the inscription forms (showing adress, phone and mail adress) for our users.

Various computers, with up-to-date firefox, show the same issue, with various printers, but I do not reproduce this issue in edge, for example.

I'm looking for a parameter in about:config and firefox parameters, but found nothing really meaningfull so far.

Running Linux-Mint on my laptop. Trying to run an epson ET-2400 ink jet Printer. Need Driver for printer. I have seen some information about software that needs to be added to "talk" to the printer but I cannot find it now. Please someone help.

When paying credit card accounts owned by Synchrony Bank (eg J C Penney, Care Credit), after making payment, displayed receipt is too long for one page, and critical data spills over into what would be the second page. There is no site-provided Print control, and when I try to use the Print control on the toolbar, the print dialog opens up, displaying the correct number of pages (usually two, sometimes three), but displaying the image of the first page on each page. When I select pages 1 and 2 for printing, page 1 prints on all pages of the paper.

Synchrony Bank has been informed of this multiple times over the past year, and they refuse to look at the problem, saying it's "my browser." So is there any way to prove it's their problem, or can you put pressure on them to fix the problem? I am reduced to waiting for the email receipt to appear and print THAT (of course, I hold the web site open until it does), and for my last payment the email never appeared!

It wouldn't be so bad if they put the critical numbers at the top of the page, but they always have some art work and other constant content that takes up more than half the page (it also wastes ink, but that is a minor concern), as if they want to force users to print on legal paper.

I will submit the debugging information the next time I make a payment to one of these cards (the problem does not appear when printing any other web page, ONLY the payment receipt).

Have a problem getting page data? Had a campus directory page that before allowed wget2 to download pages fine for over 10 years. Now that modified pages, and get nothing? Can open the new page https://employeessb-prod.ec.guamcc.edu/EmployeeSelfService/ssb/campusDirectory#/lastName But trying to manually save page results in a 1.3M file, while using print to PDF gives a 50K file? Seems it is some kind of dynamic page, so the Save as gives a ton of garbage Java code, versus saving the final web page. Printing to PDF seems to take the final form and print the correct information.

Currently takes a 2 1/2 minutes to go to the first page, Ctrl-P, and print to PDF File. Then have to use Next option to go to pages 2-6, and manual print each one, changing the save file name each time. Makes like 6 50K files. Use pdftotext to change to text, and then combine into one file to extract data.

What took 6 seconds with wget2 to download, now takes 2 1/2 minutes??

The issue started about one week ago (today is 10/11/25). When I wanted to print while in Firefox browser, the print never executed. Instead the screen froze as did the browser. I had to do some experimenting to use my pointer and open a different browser. Yes - besides the pointer being frozen (all that showed was an hourglass) my keyboard was also frozen. When I finally opened a different browser and printed the same item, no problem. I had to close Firefox to be able to fully use my laptop again. I searched the solutions and none had an effect. Firefox would still freeze/hang/lock up when trying to print. The browser is up to date.

On our web site (www.outlookmovie.com) we have the option to print documents and we also have a watermarking option

when we do a print and save pdf from firefox > file > print and save a pdf if the option watermarking is off , it works, if the option watermarking is on, it does not work (the pdf exported is zero octet)

could you help us resolving this issue ?

By the way it works when we use Chrome or Safari

Thx you very much for your help Marc Jenny mjenny@mjenny.fr

In the past I've been able to print pages generated from websites, such as ... https://www.bridgebum.com/short_suit_game_try.php

I recently used a well know "cleaner" to remove broken links etc ... Since then I've been unable to print these generated pages. I can still print documents that I've created. mail etc so it's not the connection between my PC (Windows 10) and the printer (canon TR7560)

I've tried the troubleshooting ideas in FAQ. I've reinstalled (without uninstalling) Firefox but neither helped.

Cheers from sunny Sydney Australia

Never had an issue printing google maps until a few weeks ago. Now the print function brings up the page header but no map. The map prints every time when I switch to Chrome. I opened the troubleshooting information page and clicked saved print settings in the printing section. That did not fix the issue.

unable to print. When I click on an AOL email to print, "preparing preview" appears. The email I'm trying to print usually just shows up and I click on number of copies, pages, etc. I need to print. Now, the preparing preview page does not load the email I'm trying to print, and then I get the "firefox has crashed" dialogue box appears.