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How can I make the Video Downloadhelper add on work again; it is currently deactivated.

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available a… (read more)

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available anymore. I purchased a valid license for this add on. In the Firefox adjustments it was mentioned as deactivated. Could you please let me know, how I can activate the Video Downloadhelper again? Thanking you in advance for your kind support. Sincerely, Ulf Gaertner

Asked by girasol2011 19 hours ago

Last reply by TyDraniu 18 hours ago

How do I stop firefox from interering with my use of the browser when it updates?

When firefox releases an update I find out when I try to use my browser for something. Im on the fly paying a bill and I want to get it done but oh its firefox update tim… (read more)

When firefox releases an update I find out when I try to use my browser for something. Im on the fly paying a bill and I want to get it done but oh its firefox update time and I dont have an instant choice stop that. I have first tell my security system that I dont want to make changes to my software at this moment I wanbt to use the browser for something important to Me. But still firefox wont let me. I have to wait till it processes my denial then comes the irritatin popup about download or dismiss and I have to respond to that wasting more critial moments for me then after a few more precious to me moments firfox will open and let me use it. This irritates the hell out of me and the worst part is if I dont waste more of my time performing the update when firefox chooses it will shanghai my browser all over again every time until I update. The worst thing is sometimes updates comie in rapid succession. Major irritation. How do I stop this? whats the work around here? I want to up date when it suits me not when it suit firefox.

Asked by les braden 1 week ago

  • Solved

How do I turn off the AI assistant with Firefox? Thank you.

Firefox suddenly has an AI assistant that pops up on a tool bar on the left side of the screen with a green dot beside it. I want to turn this off and make it disappear, … (read more)

Firefox suddenly has an AI assistant that pops up on a tool bar on the left side of the screen with a green dot beside it. I want to turn this off and make it disappear, if possible. Please tell me how to do that.

Asked by theresabrown 1 week ago

Answered by TyDraniu 1 week ago

Extension "Selected Text Searchers" no longer works after upgrading FF from 147.0.2 to 148.0

With the "Drag & DropZones" mode of the "Selected Text Searchers" extension, one can highlight some text on the page and then "drag" it, whereupon a screen of defined… (read more)

With the "Drag & DropZones" mode of the "Selected Text Searchers" extension, one can highlight some text on the page and then "drag" it, whereupon a screen of defined search engines appear as an overlay on the page, allowing for "dropping" of the text on top of any of the search engines, initiating using that search engine to search for the highlighted text. This stops working after 148.0: the search engines overlay does not come up, replaced with only the non-working icon on the mouse cursor.

Asked by Peter Chan 2 weeks ago

stop daily update popup

WITHOUT FAIL, I AM INUNDATED WITH YOUR UPDATE POP UP ON A DAILY , AND, MOST TIMES, MORE OFTEN. THIS HAS GONE ON FOR AT LEAST 5 YEARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I… (read more)

WITHOUT FAIL, I AM INUNDATED WITH YOUR UPDATE POP UP ON A DAILY , AND, MOST TIMES, MORE OFTEN.

THIS HAS GONE ON FOR AT LEAST 5 YEARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ISN'T IT ABOUT TIME THAT YOU ''''''FIX YOUR PROBLEM?'''''''

Cut the crap and get your act together and yes, I clear my cashe, etc which DOES NOTHING - BUT YOU ALREADY KNOW THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Asked by 4yource 2 weeks ago

  • Locked

Primary email inaccessible, secondary verified email available — need primary email changed

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can… (read more)

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can you help me

Asked by egoh 3 weeks ago

Last reply by Paul 3 weeks ago

Can't access local network web servers after update to 147.0.1/147.0.2, but they are still available using Safari or Chrome??? (FYI, running Tahoe 26.2)

My local network is 10.10.10.x and I can't log into my NAS, web server or another computer on the local network... Internet access is fine. Happens on Wi-Fi or Ethernet. … (read more)

My local network is 10.10.10.x and I can't log into my NAS, web server or another computer on the local network... Internet access is fine. Happens on Wi-Fi or Ethernet.

If I access the same web address using Safari or Chrome it works just fine and it used to work before the software update to the 147 build.

So what switch/setting got kicked over during the upgrade that I have to turn off?

These kind of issues really make me mad at the Firefox Dev team... and I'm a very long time user.

Asked by dkosek 1 month ago

Last reply by dkosek 3 weeks ago

Is there something changeable in Firefox that would allow things to display better?

Is there something changeable in Firefox that would allow things to display better? On Tue, Feb 3, 2026 at 11:27 AM Douglas Flegal <toemeister@hotmail.com> wrote: … (read more)

Is there something changeable in Firefox that would allow things to display better? On Tue, Feb 3, 2026 at 11:27 AM Douglas Flegal <toemeister@hotmail.com> wrote:

   It shows up in Edge but not in my browser Firefox.

Answer: Thanks for flagging this. We’re aware that some parts of the newsletter may not display correctly in Firefox, while they do load in other browsers. Unfortunately, this is a browser-specific issue and not something we’re able to control on our end.

Asked by Toemeister 1 month ago

Favicon not loading in Firefox running under Linux Mint

I am in the process of switching from Windows 10 to Linux Mint (Cinnamon 22.3) as my daily operating system. My current Windows version of Firefox is 147.0.2, for Linux… (read more)

I am in the process of switching from Windows 10 to Linux Mint (Cinnamon 22.3) as my daily operating system. My current Windows version of Firefox is 147.0.2, for Linux it is 147.0.3. installed from the official repository - also known as the Software Manager in Linux Mint. I've configured Firefox exactly the same in both operating systems. Running under Windows when saving a Bookmark, Firefox displays the well known Globe Icon, but after reloading the page the Favicon appears immediately (provided it is available of course). Under Linux Mint this does not happen, even if one restarts Firefox. Only after a system reboot Favicons of revisited pages become visible. Is this a fundamental difference between the Windows and Linux version of Firefox or am I missing something? I've installed the Firefox extension for caching the favicon, but it made no difference, If I run it, still the Icon does not appear until system reboot. I couldn´t find an answer in the help database nor on the Internet in general.

This difference might seem insignificant for most people but for me it is. When shopping on the internet I bookmark a lot of pages of products to be able to make quick comparisons. The Favicon is of great help because it makes it easy to identify the different shops. Of course I could manually change the bookmark name to include the shop name, but Icons are a much better clue and leave more room in the bookmark name for other information.

Reinder

Asked by reinderrutgers 1 month ago

Stuck loading page (specifically on chess.com)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw. Mainly I browse on ch… (read more)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

Asked by nijenhuis+mozillaiam 1 month ago

Last reply by dessertdish 1 month ago

Prevent Picture-in-Picture video from pausing when viewport scrolls?

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is s… (read more)

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is started again, and the page is scrolled more, it will re-pause.

This seems to be a Firefox behaviour and not a site-specific one.

Is there a setting to keep the video to continue playing?

This would be helpful on Twitter/X, for example, when scrolling the timeline with a PiP playing from a tweet.

Asked by Richard Michael 1 month ago

Last reply by dessertdish 1 month ago

Yahoo mail

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in wi… (read more)

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in with no problem but not with firefox. Any idea why?

Asked by dmcpicman 1 month ago

Last reply by jonzn4SUSE 1 month ago