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  • Archived

Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never … (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 7 months ago

Last reply by rvcanada 1 month ago

  • Solved
  • Archived

Automatic hiding tabs bar and address bar

Firefox on Windows 11 has suddenly and without my apparent action started automatically hiding the tab bar and the address bar to give all the vertical space to the curre… (read more)

Firefox on Windows 11 has suddenly and without my apparent action started automatically hiding the tab bar and the address bar to give all the vertical space to the current tab. I do not like this (I have big monitors and I want those bars always visible)

How do I turn this one and why did it turn on in the first place?

Thank you for having the Q&A facility.

Asked by sp23 7 months ago

Answered by TyDraniu 7 months ago

How do I turn off the Firefox sidebar key combinations?

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Remo… (read more)

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Removing the sidebar button doesn't really help and it's annoying. So how exactly do I turn off the key combination for the sidebar?

Asked by llama.qwerty 2 months ago

Last reply by Agent virtuel 2 months ago

other accounts on computer

I had once used my computer for my husband when his was down. Now when I'm in my computer in a web site, an example send a recipe to myself, when it comes in my email it … (read more)

I had once used my computer for my husband when his was down. Now when I'm in my computer in a web site, an example send a recipe to myself, when it comes in my email it comes from his account not mine. I've went on to his unit made sure my computer was not signed on using his account. I think it's coming thru Google but I can't figure what where & what to do about it. I attached an image showing the first account that comes up when going to google. I can go up to change the account to mine. But if I'm in site then send something it still shows his account & any response goes back to him not me. This causes much confusion as you can imagine. Is there a way to make this stop?

Asked by violets1040 2 months ago

  • Archived

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed m… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 7 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved
  • Archived

Drop Down Menu On Certain Websites Won't Work

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/govern… (read more)

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache

Asked by KoiYouu 7 months ago

Answered by KoiYouu 7 months ago

  • Archived

Firefox Issues After Update

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe th… (read more)

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe this is their fault. And you put this dang auto Startpage when launching window, I did NOT ask for that. I am so pissed, how do I get them all back? I had things I was working on that were very important. What else did you add to FF that I don't know about? I don't want your updates anymore. You screwed me big time. And I don't want the extensions YOU think I should have: Google, eBay, Bing, etc. wasting my space. I'm not the only one either, seen lots of complaints.

HOW DO I GET THOSE TABS BACK??????

Asked by jj 7 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved
  • Archived

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

What happens to the temp data and cookies when I close a Container tab

Hello, FF support forum, I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that t… (read more)

Hello, FF support forum,

I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that they are mini versions of the dump-cookies-temp-data when I close Firefox entirely? I would so love that functionality.

Regards, G.W.

Asked by G.W. 7 months ago

Last reply by Mark 6 months ago