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Looking for a way to find a certain tab when I have multiple windows open which have several tabs in each.

Looking for a way to find a certain tab when I have multiple windows open which have several tabs in each. Have looked through Mozilla support and find no reference to th… (read more)

Looking for a way to find a certain tab when I have multiple windows open which have several tabs in each. Have looked through Mozilla support and find no reference to the Move & Resize and Full Screen Tile choices on the Window tab so don't know if either would help. Mac running Sequoia 15.2 and Firefox 138.0.3

Asked by scribmail 1 month ago

his is weird

I have been using Firefox for awhile now and something weird is happening. I can't close tabs by clicking on the 'x' on the tab. I also can't use the back arrow and the r… (read more)

I have been using Firefox for awhile now and something weird is happening. I can't close tabs by clicking on the 'x' on the tab. I also can't use the back arrow and the refresh button. I can right click and close tabs that way and the bookmark bar works. The problem seems confined to the top two bars. Thank you.

Asked by gmartquez 3 months ago

Last reply by gmartquez 3 months ago

  • Solved

System Freeze when using Picture-in-Picture simultaneously with other applications.

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a… (read more)

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a single monitor.

Unfortunately, I have recently been encountering a severe issue with the feature over the last week. When attempting to use picture-in-picture while my computer is running a videogame (through Steam) my entire system will freeze. The audio still plays as normal, but the image is frozen and the system is unresponsive until I force a shutdown and reboot.

Any help at all in with this issue would be greatly appreciated, thank you.


Hardware Specs: GPU AMD Radeon RX 6750 XT CPU AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz RAM 16.0 GB OS Windows 11 Home

Asked by randomreef 4 months ago

Answered by randomreef 4 months ago

Ask to save password not showing up

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information fo… (read more)

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information for future use.

i have issue with ff, so i uninstall and reinstall. doesnt work. i add additional information in notepad attachment.

i am end user. nothing technical. only uses ublock, clearurl and audio equaliser. not heavy user. just light browsing facebook, google and regular website.

Asked by johnogawaofficial 4 months ago

Last reply by Mark 4 months ago

  • Solved

I’m having trouble verifying my Mozilla account

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in th… (read more)

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

Asked by Leo 4 months ago

Answered by Kiki 4 months ago

Scrambled tabs on bootup

Running Linux Mint 22 and FF 138.0.3. Normal practice is to leave 2 or 3 FF windows open on shutdown so the same windows and tabs will re-open on future boot-ups when op… (read more)

Running Linux Mint 22 and FF 138.0.3. Normal practice is to leave 2 or 3 FF windows open on shutdown so the same windows and tabs will re-open on future boot-ups when opening FF. In the last several versions of FF as well as of the OS, those tabs appear on boot but display random text within a random tab for a given window. Also, the highlighted icon in the tray does not match the window that has opened. If I click and re-click the tray icons, they eventually display as expected.

Asked by stevenartigas 4 months ago

Last reply by stevenartigas 4 months ago

Bookmarks and history not available

Running Linux Mint 22 on Dell desktop. On bootup, no bookmarks and message with link to restore them. Restarting computer sometimes works after multiple tries but often… (read more)

Running Linux Mint 22 on Dell desktop. On bootup, no bookmarks and message with link to restore them. Restarting computer sometimes works after multiple tries but often does not, currently on FF 138.0.3 but this problem has come up on several previous versions of Mint as well as FF. Now more frequent. No security or other software apps have been added or changed.

The last time I got the bookmarks to show I used the FF Save Bookmarks function to save them to a stick. That file shows on the stick as a .json file. Mozilla's choice, not mine. Manage Bookmarks in the hamburger menu generates a pop-up "Library" that will not access the .json file.

Asked by stevenartigas 4 months ago

Last reply by stevenartigas 4 months ago

web sites not remembering me

I've recently sync'd my PC bookmarks etc to my android tablet and since then web sites that previously remembered me now keeping asking me to log in. BBC news, FaceBook a… (read more)

I've recently sync'd my PC bookmarks etc to my android tablet and since then web sites that previously remembered me now keeping asking me to log in. BBC news, FaceBook are examples.

Asked by bw.brookes 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox Updates

I have notice for some time the Firefox start have updates almost daily it is not too bad whats that bug me is the matter the updates only start show up the information … (read more)

I have notice for some time the Firefox start have updates almost daily it is not too bad whats that bug me is the matter the updates only start show up the information the availability after you log in any account or web site , never in your Firefox Home. you can stay 1 hour with Firefox open with home screen and no alert of updated show 10 second after you login in on email account or enter in any web site the pop up the availability updated what start became annoying .

Thank you .

Asked by jonhwatts 4 months ago

Last reply by James (doing minimal support dowdays) 4 months ago

How to change the pointer speed ?

When I play games like classic.minecraft.net or krunker.io, the pointer speed is very slow. So I would like to know if there is a way to change the pointer speed of firef… (read more)

When I play games like classic.minecraft.net or krunker.io, the pointer speed is very slow. So I would like to know if there is a way to change the pointer speed of firefox.

Asked by video.magneto.craft 4 months ago

Last reply by jonzn4SUSE 4 months ago

help pausing the Ad Blocker for a trusted website

ad blocker on mac laptop does now show up in mozilla firefox extensions or manager, I opened the puzzle icon but only grammerly shows up, I know I have ad blocker because… (read more)

ad blocker on mac laptop does now show up in mozilla firefox extensions or manager, I opened the puzzle icon but only grammerly shows up, I know I have ad blocker because i have websites saying so and i paid for it annually,

Asked by TVFILMPRODUCER 4 months ago

Last reply by jonzn4SUSE 4 months ago

New York Times App fails to open the Athletic sports section

while ysing the New York Times i tried to open the Athletic Section of the App and this was the result....Application error: a client-side exception has occurred (see the… (read more)

while ysing the New York Times i tried to open the Athletic Section of the App and this was the result....Application error: a client-side exception has occurred (see the browser console for more information)....I cannot find information, can you help

Craig

Asked by Craig 4 months ago

Last reply by Mark 4 months ago

arrow keys and allow a website to open a window

Changed behavior of autofill is a small thing. A few weeks ago, I could enter the first few letters of a site and then down arrow to choose one from the list. Down arrow … (read more)

Changed behavior of autofill is a small thing. A few weeks ago, I could enter the first few letters of a site and then down arrow to choose one from the list. Down arrow no longer works here.

A significantly bigger issue allowing a website to open a window or tab or popup. There used to be two buttons when this happens, allow and always allow. Always allow is no longer a choice. I have to click allow every single time I go to that web site. Since two of those sites are the enrollment and learning management systems where I work, I'm doing that 20 times a day. If disappearing the always allow button was a design decision, it was a bad one.

Asked by pjcamp 4 months ago

Last reply by Mark 4 months ago

  • Solved

Grouping tabs

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list… (read more)

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list of tabs which belong to a group leaving only the group name shown. Then with a click I should be able to see the corresponding list of tabs if I need it. Saving and closing a group is not a solution, as the group disappears from the Sidebar. Thank you for your help. Best regards Ray Ballisti [edited] @bluewin.ch Switzerland

Asked by Ray Ballisti 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago