Showing questions tagged: Show all questions

document always opens in word

Firefox asked how i wanted to open documents and I said with Word and it is doing what I asked. I want to open it in PDF or something else because they dont open in word… (read more)

Firefox asked how i wanted to open documents and I said with Word and it is doing what I asked. I want to open it in PDF or something else because they dont open in word.

Asked by kmoran97 3 days ago

Last reply by George Kitsoukakis 3 days ago

  • Solved

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (read more)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Asked by Barubiito 1 week ago

Answered by MarkRH 1 week ago

I cannot open my downloaded POCKET LIST EXPORT file

The downloaded file name is: part_000000(5),csv The small window that appears asks: "What should Firefox do with this file?" I clicked on "Open with Firefox", then clicke… (read more)

The downloaded file name is: part_000000(5),csv The small window that appears asks: "What should Firefox do with this file?" I clicked on "Open with Firefox", then clicked "OK", but the window just vibrates and doesn't open the file. The file contains the URL's of all the pocket saves that will be lost after October 8th.

Asked by timothycunningham 1 week ago

Last reply by Paul 1 week ago

Duplicate downloads

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know… (read more)

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know if it is connected. FF version 138.0.3 (64-bit). How can I prevent this please?

Asked by simon.c.lord 4 months ago

Last reply by Denys 3 months ago

i switched the download folder

i switched the download folder to the "desktop",but still it saves whatever i download in the "default" folder of downloads....even when i checked that it actually in the… (read more)

i switched the download folder to the "desktop",but still it saves whatever i download in the "default" folder of downloads....even when i checked that it actually in the settings says it was changed....im using Firefox142.0.1 (64-bit)

Asked by Chispo 2 weeks ago

Last reply by Chispo 2 weeks ago

Adobe Acrobat is no longer opening more than one pdf at a time unless I close out Adobe altogether. Why is the auto-open feature not working anymore?

I use Adobe a lot to open pdf forms from business accounts online. Recently, when I click on the downloaded pdf, they will auto-open now, but I have to completely quit ou… (read more)

I use Adobe a lot to open pdf forms from business accounts online. Recently, when I click on the downloaded pdf, they will auto-open now, but I have to completely quit out of Adobe before a second pdf can be opened.

I thought it might be an Adobe issue, but the same thing happened with a different file type that does not use Adobe. I tried to open a downloaded picture (jpg) and could only open one, then close out of preview before opening a second picture. It is definitely a problem with the Firefox downloads and how they are being processed.

Asked by porter.girls.wa 2 weeks ago

  • Solved

Firefox doesn't use most recently opened folder on YouTube

Over the past couple of weeks, when trying to upload something to YouTube, Firefox no longer opens the most recently used folder. Instead, it always opens the exact same … (read more)

Over the past couple of weeks, when trying to upload something to YouTube, Firefox no longer opens the most recently used folder. Instead, it always opens the exact same folder. I have tried to find a solution to this and I can't find one. Even removing cookies and site data on YouTube did nothing.

I am genuinely confused and would really appreciate some help.

Asked by Stefan 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (read more)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 1 month ago

Answered by TyDraniu 1 month ago

Simple LRU for download seems to be complicated

Long time ago it was the only thing we had: if you saved a file, you selected the folder. If you saved the next file, you selceted the folder, but the LRU (last recently … (read more)

Long time ago it was the only thing we had: if you saved a file, you selected the folder. If you saved the next file, you selceted the folder, but the LRU (last recently used) was the default.

Now download folders depend on the domain, the filetype, the age of the user and the color of the T-shirt he wears. At least that's what I guess. Its so complicated, my IQ is not sufficient to understand it. And if you refuse to have it this way, its always stored to the Download folder.

After long research, opening the low level config page, identifying cryptic names of configuration properties and clicking away warnings I was able to deactivate domain specific download folders. It was so annoying, I immediately forgot how I did it.

Still I have to select the same path again and again and again for each filetype I want to store.

And the FileSelector has its own history, but the last folder I selected does not show. Why? Obviously its a fake history.

Asked by firefox3118 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

Change location/folder to save Screenshots in.

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between… (read more)

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between 2 computers (1 desktop and 1 laptop). I use google drive so that I can access the same information on both devices. I NEED screenshots to be saved in a specific folder in g.drive. How do I do this. Before this update, there was not this issue. Thanks in advance.

Asked by Maggie 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

"This file not commonly downloaded" pop-up when opening new window.

I downloaded some zipped programs yesterday from regular websites, and got a warning "This file is not commonly downloaded." Fine, whatever. Seemed like they didn't downl… (read more)

I downloaded some zipped programs yesterday from regular websites, and got a warning "This file is not commonly downloaded." Fine, whatever. Seemed like they didn't download, then they did. I deleted them afterwards. Now whenever I open Firefox (and it's not running in another window) I get a popup showing the program downloads and warning, as if I just tried to download them. I deleted them from history, but still get the popup, so they keep showing in my download history. I've tried ALL the usual fixes in Settings, looked for the files stored in Mozilla folders, rebooted and restarted the modem, no luck. Maybe it's a Windows Defender update causing this. How to stop this annoyance?

Asked by spiritgumm1 1 month ago

befor update the firefox a download3 or for

hi before update the firefox i download three or four files together with good speed for all of them now after update when downloading three file together he downloaded … (read more)

hi before update the firefox i download three or four files together with good speed for all of them now after update when downloading three file together he downloaded first after that second and after that go to three why?pls. how to corect this problem

Asked by azchomakez 1 month ago

screenshots will not go to the desktop

after the latest firefox update my screenshots will no longer download to my desktop but are sent directly to my downloads folder on windows 11. It has worked for years d… (read more)

after the latest firefox update my screenshots will no longer download to my desktop but are sent directly to my downloads folder on windows 11. It has worked for years downloading to my desktop...what did you do? All the settings are set for DESKTOP ie, my computer and firefox but it will not work. Can you please help me?

Asked by Danielsann 1 month ago

Last reply by TyDraniu 1 month ago