Outlook online not working

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years … (read more)

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years ago and issue self-resolved, so unsure what resolution was then.

Asked by jlillis 1 week ago

Last reply by jlillis 15 minutes ago

Platform version error

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion <… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 25 minutes ago

Youtube TV freezing on Firefox 120.0.2, Mac Ventura

I have been using Firefox for quite a while. Recently, I cannot use Firefox for Youtube TV. The audio plays, but the first screen is frozen, and does not play the live v… (read more)

I have been using Firefox for quite a while. Recently, I cannot use Firefox for Youtube TV. The audio plays, but the first screen is frozen, and does not play the live video. I have toggled the hardware acceleration without resolution.

Any ideas?

Thank you

Asked by mozilla491 1 hour ago

Last reply by RT Digital 46 minutes ago

I have done all troubleshooting suggestions but YouTube will not finish buffering ONLY in a firefox window of any kind

I have done every single thing including reinstalling Firefox. The Youtube videos will not buffer in my Firefox browser in ANY mode, safe, troubleshooting, etc. I got it… (read more)

I have done every single thing including reinstalling Firefox. The Youtube videos will not buffer in my Firefox browser in ANY mode, safe, troubleshooting, etc. I got it to start after reinstalling then about a minute into the video it started buffering again. I can watch vids in ANY other browser, and am connected by ethernet to my router.

Asked by kathykerbermusic 23 hours ago

Last reply by kathykerbermusic 1 hour ago

Can't sign into eBay

A week or so ago (About the 18th July) I found that I could no longer log into eBay with Firefox. When I try to log in it comes up with a big read banner with the words … (read more)

A week or so ago (About the 18th July) I found that I could no longer log into eBay with Firefox.

When I try to log in it comes up with a big read banner with the words "We ran into a problem. Please try again later." inside it.

Using any other browser works.

I am just assuming an update, either Firefox or Windows has broken something.

I disabled my Firewall to see if that had any effect... no, it didn't.

I am not running any ad blockers.

I have also found others who have suffered the same issue on another forum.

Any idea's?

Cheers, Glenn

Asked by gat58 1 hour ago

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion &l… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 2 hours ago

Firefox scrolls to end of page

I have a problem when I read a specific webpage and firefox jumps to the end of the webpage. This happens with one specific webpage, a Swiss newspaper: call www.nzz.ch -… (read more)

I have a problem when I read a specific webpage and firefox jumps to the end of the webpage. This happens with one specific webpage, a Swiss newspaper: call www.nzz.ch - Now, select one of the articles but in the following way: do a right-click on the title of the article and select "open in new tab". (This is important: it does not happen if you left click on the article and open it in the actual tab.) Now you have the article in a new tab, you begin reading it and slowly scroll down using the mouse wheel. But then, with the slightest scroll back (upwards), firefox will jump to the end of the web page. All you can do is go back (ctl+upward arrow) and look for the place where you have been. Once this has happened, firefox will no longer scroll to the end of the page, you can scroll up and down, and everything works fine. But if you close the tab and open this or another article again with right-click, open in new tab, you have the insane effect again. I have no idea how I could analyze this myself and am thankful for help.

Asked by werner messmer 1 day ago

Last reply by werner messmer 3 hours ago

Failure to connect to sites that have worked OK for years

There are two websites that I have been connecting to for years using Firefox in Windows 11. Recently, Firefox has not been able to connect. With one (https://www.medica… (read more)

There are two websites that I have been connecting to for years using Firefox in Windows 11. Recently, Firefox has not been able to connect. With one (https://www.medicare.uhc.com/aarp), I can see it trying to connect but it just never happens. Another (auth2.care360.com) gives the message "An error occurred during a connection to auth2.care360.com. PR_CONNECT_RESET_ERROR". Firefox is my primary browser. When I use Edge there is no issue connecting to either of these sites. I have not installed any new security software since the issues started and have always taken standard software updates.

Asked by tdaccbus2 3 hours ago

Screenshots randomly stopped working

Was clearing out some files yesterday in the middle of taking screenshots on Netflix through firefox (per usual) when suddenly whenever I go into a netflix TV show I get … (read more)

Was clearing out some files yesterday in the middle of taking screenshots on Netflix through firefox (per usual) when suddenly whenever I go into a netflix TV show I get the purple-green image down below that's all wrong and corrupted. Feeling especially confused because I can take screenshots anywhere else on other browsers or Firefox, even on the Netflix home page, perfectly fine - but this format below stopped working?? Am hoping to resolve the issue quickly cause one of my Favourite shows I wanted to post about is having a new season drop in like 2 days :(

Asked by wordswithdragons 3 hours ago

Keep specific cookies while deleting others on exit

Is there a way to keep specific cookies while deleting others on exit? The "Delete cookies and site data when Firefox is closed" option ignores the "Manage Exceptions" o… (read more)

Is there a way to keep specific cookies while deleting others on exit?

The "Delete cookies and site data when Firefox is closed" option ignores the "Manage Exceptions" option, which exists for nothing, since allowed exceptions are also deleted on exit.

Tks

Asked by ririn 3 hours ago