Firefox Support Forum

No website entered into the address bar works. Neither does trying to access anything by entering about:xxxxx (although about:support Keyboard shortcuts to access the same settings menus do not work either. This problem happened suddenly tonight. The back and forward arrows also don't work (although Troubleshooting Information came up when I selected it from the Help menu).

Edge and Chrome work just fine. I have tried deleting the cache, launching Firefox in safe mode, creating an alternate profile, refreshing Firefox, uninstalling and reinstalling Firefox, deleting the folders manually and reinstalling, deleting/reinstalling in Windows safe mode, rolling back Windows updates (one update had installed today; I tried rolling back several updates just in case), removing Firefox from the allowed apps in my firewall software (AVG Antivirus), and completely disabling AVG Antivirus.

Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, preferences...) and I did not find the folder "old firefox data" on my desktop. Is there a way to get back all those data please?

Many Thanks

‘I am trying to forward a Weekly Newsletter from a trusted source when I select send/forward this message comes up’ "An error occurred while sending mail. The mail server responded: 5.7.1 Message rejected due to possible spam content. Please check the message and try again."

Starting from Firefox 88, and still in Firefox 89, the browser became exceedingly slow. Typing one line of text has a 4-5 seconds delay, and loading pages is even slower. I tried a new start, new user, refresh, etc., without success. Firefox 87 works fine on the same computer but 88 and 89 are annoyingly slow.

I run Firefox on Linux 4.19.0-16-amd64 with Debian 10, windowmanager Xfwm4, displaymanager lightdm

Any help?

M. Natiello

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next.

https://bannergress.com/banner/self-similar-across-scale-24c4 The box in the upper left should be scrolling to display the whole picture. The problem is with every page of this site; I selected this particular page as an example.

scrolls on this computer: desktop Windows 10 Pro v 20H2 Firefox v 89.0.1

doesn't scroll on this computer: laptop Windows 10 Home v 20H2 Firefox v 89.0.1

What I've tried on the laptop so far (none of these solved the problem):

tried in a private browsing window

tried in Troubleshoot Mode

uninstalled Firefox deleted default profile folder (that was the only profile) deleted profiles.ini reinstalled Firefox

I get this error message when I try to log on to Lowes.com site from my home computer.  Can you help me.

Access Denied You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.eaf3817.1624098876.eb4396

thanks.

Brian Runau

hi, i have a Seriously problem in charts in sites like binance but in other browsers there is not such a problem. the problem is when i move the mouse in the chart suddenly the chart crash somehow and all the cursor traces became visible and i see lots of Vertical and Horizontal line that shouldn't be there. i have deleted and reinstalled firefox once i have updated my firefox to last version i have deleted all old firefox data i have updated adobe flash player but still the problem exist. please someone help me fix it

I rely on the previous sessions being restored after (the more and more frequent) updates for my work, as I usually need to keep track of many tabs.

Is there a way to save and restore all the currently opened tabs across multiple browser instances? (WITHOUT sharing this outside my computer!)

If you're going to tell me it does this 'automatically' well, yes, it usually does, except for the times when it doesn't.

After upgrading to Firefox 89, there is a large grey band covering the top half of almost every website I open. It doesn't seem to happen on reddit.com, but much of reddit.com isn't displayed properly, so there's still a problem.

I tried several things and ended up deleting my ~/.mozilla and ~/.cache/mozilla/firefox directories, but the problem remains. The attached screenshot shows Firefox upon first start after deleting these two directories.

I'm running Firefox on Linux (Elementary OS 5.1.7, which is based on Ubuntu 18.04.4 LTS).

Any idea what's going on here?

When I use firefox on my main display (1920x1080 144h 16:9) in full screen there is a noticeable white line in the bottom, not using full screen fixes it, but a pain in the ass to resize it all the time. I tried using the browser on my secondary smaller display (1920x1080 60h 16:9) and there is no white line. This seems to be a bug, how do i fix it?

Hi. For some strange reason when I moved my computer and printer into another room, when I print a document from the internet, the printing has been reduced to about a quarter of the size. If I print something from word or excell it prints fine. I can't see that moving it has cause this, but I have tried everything I know to put it right. I've restarted the printer tried different settings but nothing seems to work. Can anyone please help? thanks Malcolm Bramhall

The browser deletes empty paragraphs when inserting text from the clipboard to the visual Web editor. How to make the browser do not remove empty paragraphs when inserting text from the clipboard to the visual Web editor? With other browsers available from me, there is no such problem.

For example, the text copies in Word: Blah blah blah

Blah blah blah ______________________________________________________________ And in the browser is inserted without an empty paragraph: Blah blah blah Blah blah blah

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

hello..

Have a nice day.....

Here i am looking for printing support. My web application printing ticket with barcode from my system.

However it works fine but when we use silent print mode it is not printing barcode in my ticket.

Without silent it is printing.. What could be the problem ?

Is barcode image not getting downloaded and printing takes procedure ???

Or barcode printing not support under silent_print mode ?

Any guidance or solution for the same ?

Barcode image comes from my application.