Firefox Community Forum

I am trying to migrate from a windows 10 computer to a Windows 11 computer. I have installed Firefox on the new computer. I exported my bookmarks from the windows 10 computer to a HTML file. I then imported them to the Windows 11 computer. I thought the import hadn't worked but finally found them Bookmarks Menu folder under Other Bookmarks. When I tried to move them to the Other Bookmarks folder Firefox wouldn't allow it. I finally went to the Other Bookmarks folder in Bookmarks Menu and selected all the files there, and copied them to the clipboard. Since the Other Bookmarks folder was no longer available in the left column, I closed Library and opened a new Library. I then pasted the files I had stored into Other Bookmarks. That seemed to work. However, when I click Other Bookmarks in the upper right hand corner of Firefox all the files there have the wire frame globe for icons and don't work. If I go to the Other Bookmarks folder in Bookmarks, those bookmarks still work. The bookmarks aren't of much use if I can't access them from Firefox. I am writing this on my Windows 10 computer but both computers have the same version of Firefox.

I terminated my McAfee subscription, as Windows 11 and Microsoft Office 360 have Microsoft Defender included. I keep getting Mozilla Firefox warning notices saying my McAfee licence has expired, Trojan Virus found on hard drive, multiple virus on my computer, Critical errors etc. I have had MS Defender do several scans and no problems have been detected. Can you help correct this or do I have a virus that Defender cant detect? I have tried to copy one of the notices but it comes up as a link to further notices and I am concerned it is another virus. The notices are all Mozilla badged with suggestions such as Scan and fix, Turn on protection, Update windows and more. I am able to delete them, but after a few minutes they return. Regards Robert.

The Back arrow/button in the address bar is unclickable, greyed out and no longer functional.

Is there a specific fix we can make in about:config to regain function of the back arrow/button? A response from a person (or people) would be appreciated.

Your really do not want as much detail from me as possible. I guarantee that. ("Everything is connected" should be enough of an explanation.) But you ask for details . . . .

This is specifically about updates (not also installation). Which update and and when I do not know, although it could be Microsoft fooling around with Firefox functionality. OR it could be ESR being updated when updates have been disabled. So that raises the question about the extent to which Microsoft is also configuring Firefox when FF is the default browser. (We deserve to know.) I have changed back to normal updates, and will try to disable the incessant frequent updates which always include undoing new standardized FF configurations that were labor intensive to find fixes for the first time. Fortunately, I have kept a file of many of them. Apparently A.I. (oops, maybe it was Firefox) has agreed to give access to Microsoft to interfere with how Firefox is configured when Firefox is the default browser, regardless of the FF version,

Specific details (I will try to make this as repetitive, overly simplified, and superfluous as the auto a.i. responses though I most likely will fail): And if expressing dissatisfaction is violating the rules and guidelines, then please understand I am human, and do not like everything I do online being the result of 1/0 on/off/humanizing A.I. (including genetically . . . oh yeah, we all know where this free "training" of a.i. is going that we are all being used to do without our consent - and worse).

The back arrow/button on the address bar is no longer clickable and it is greyed out. It is apparently another new Firefox standardization that is not one size fits all. The easy solution would have been for the people who do not like the feature to be advised to remove the button/arrow from the address bar. But, no. Instead, at some point, a new update standardized the arrow/button to become unclickable and dysfunctional.

I found a question about how to make the back arrow/button functional again. The question was not why has it been made dysfunctional. The answer was why it had been made dysfunctional.

In short, some people found the arrow/button to be problematic. A.I. said people were losing information they had input to a form, when they used the back arrow/button before completing the form.

So what did FF (or A.I.?) do? Made the arrow/button dysfunctional for everyone because a few folks in lala land did use common sense, and simply remove the button from the address bar so they would not be tempted to use it and lose information.

Why was that a solution instead of Support (A.I.?) telling people who found the arrow/button to be problematic, to remove the arrow/button from the address bar? Really? Why not advise people to make the feature dysfunctional for themselves - instead of the solution being to make it dysfunctional for everyone who uses Firefox Browser.

Here is the basic, simple, question and content I would have preferred, and I'm guessing many actual people would have too.:

Again:

The Back arrow/button in the address bar is unclickable, greyed out and no longer functional. Is there a specific fix we can make in about:config to regain function of the back arrow/button? A response from a person (or people) would be appreciated.

Thanks in advance.

With Firefox 151.0.4 on Linux Mint I can login to https://www.ftb.ca.gov/myftb/index.asp with username and password, then I get the message: "You may have pressed the back button, refreshed during login, opened too many login dialogs, or there is some issue with cookies, since we couldn't find your session. Try logging in again from the application and if the problem persists please contact the administrator. " . Accessing FTB with Chrome works.

Firefox has this pop-up warning that tells me that my http connection on my home network isn't secure. I need a way to disable this. The reason being that Firefox' pop-up blocks me from accessing my password mangers pop-up which is hidden beneath the Firefox one. Please help and thank you.

Subject: Firefox Sync appears to have erased all bookmarks after setting up a new Windows installation

Hello Mozilla Support,

I believe I have encountered a Firefox Sync issue that resulted in the loss of my entire bookmarks collection.

Here is exactly what happened:

I have been using Firefox Sync for several years without any issues. This was not my first Windows reinstallation. I have restored Firefox through Sync multiple times before. Firefox Sync had always synchronized bookmarks, passwords, history, extensions and open tabs correctly across my Windows PC and Android phone. I had approximately 350 bookmarks, organized into folders. Timeline Yesterday I performed a clean installation of Windows 11. I installed Firefox 152.0.5 (64-bit). I signed into my existing Firefox Account. I did not immediately enable Sync, so nothing was synchronized at that point. Today I enabled Sync and waited for the synchronization to complete. Passwords synchronized successfully. Browsing history synchronized successfully (it took a little longer). Extensions were restored successfully. Bookmarks never appeared.

Immediately after noticing this, I checked Firefox on my Android phone.

At first, one of the bookmark folders still showed that it contained more than 300 items (I saw the item count), but when I opened the folder it was completely empty. After synchronization finished, all bookmarks disappeared from both devices.

Additional information Browsing history is still present. Saved passwords are still present. Extensions are still present. Open tabs synchronization continues to work. Bookmark synchronization is enabled. I am signed into the correct Firefox Account. The second local Firefox profile is empty. The automatic bookmark backup now contains only the current state (7 items), indicating that the original backup has already been overwritten. The current profile contains both places.sqlite and places.sqlite-wal. The only Sync error log is related to a temporary DNS lookup failure (NS_ERROR_UNKNOWN_HOST) and contains no bookmark synchronization errors.

Because history, passwords and extensions synchronized correctly, this does not appear to be an account or authentication problem.

What concerns me most is that I briefly saw the bookmark folder still reporting over 300 items on Android before it became empty. This makes me suspect that something went wrong during bookmark synchronization rather than the bookmarks simply never existing on the server.

Could you please advise:

Is there any server-side recovery or investigation that can be performed for Firefox Sync bookmark data? Are there any diagnostic logs that I can provide? Is this a known issue with Firefox Sync after connecting a newly installed device?

I would greatly appreciate any assistance, as this bookmark collection had been accumulated over many years.

I have a Sync error log available: error-sync-1783454370913.txt

It only contains a DNS error related to tabs synchronization: NS_ERROR_UNKNOWN_HOST

There are no bookmark-related errors in the log.

Thank you.

Since the last update, I have noticed that some websites/webpages are no longer available, one of which is Lincoln Financial. I can only get so far and I get errors. It is NOT on Lincoln Financial's end, as the site/pages open perfect in Chrome and Safari. This is something new with the security/privacy in Firefox, I am assuming. I need to be able to access this sight, as it is my Long Term Disability site/page, which I need to have communications with.

I think this is going to have to be dealt with on more than a simple help thread. this is going to have to be dealt with with tech support.

I recently made the switch to Firefox full time a few weeks ago, and in that time, I have been getting more and more annoying at how Firefox renders Youtube.com.

If I'm on my feed, and I click to watch a video, watch it and go back, I never know what I'm going to see when it goes back a page. Obviously it goes back to youtube.com, but I never know if it's going to load at the top of my feed, or about ten rows down. Even if I click a video in the very first row, and then go back a page, it may or may not load at the top of my feed. I could also actually click a video on the tenth row, and then when I go back, it might load at the top of my feed, though that is not as common, it has happened. It also sort of, kind of, reloads the page when it goes back, but never goes back to the point on my feed at the spot where the video I just watched is, as Chrome and Brave do.

This is not how Chrome or Brave do things, and yes, I know they use a different engine, and I'm sure that's the reason for this issue. Chrome or Brave, if I'm watching a video and click back to my feed, they are much better at loading what is in cache, even if I the video was on the 100th row. I can then manually refresh if I want to.

By Firefoxwss working great the last time I used it it is the primary search engine for my iPhone 17 as well as my Mac however, when I loaded it today it the screen just said blank. All of my bookmarks are on Firefox. How do I get this fixed quickly? I am, right now being edited. I’m sitting here looking like a fool because I chose to use Firefox rather than Safari or Google. First question they ask me why are you using Firefox. And then, of course, Firefox /x I/ dies all of my bookmarks are on Firefox. Firefox will not open! I have used Firefox for the last nine years. Never had a problem until today when I needed it not to have a problem.

'Dear Customer Support, I use Firefox exclusively as my browser. I use Google Calendar as one of my tags. For a few weeks, a number has shown up to the left and I want to eliminate it. I was referred back to you for help by Google and told it was a listing for “motivations/notifications” and could be “shut off.” I could not even find a listing for “motivations” among the Firefox listings. I would appreciate your help in finding a way to block this number on the Google Calendar tag. Thanks.'