Restoring bookmarks after Firefox update

I had already done as Paul suggested, but there was only one profile listed, named Default. I have found the place where the profiles are stored, and I have a private bac… (read more)

I had already done as Paul suggested, but there was only one profile listed, named Default. I have found the place where the profiles are stored, and I have a private back-up (.json file). But none of this is useful if Firefox won't open the Choose File window from the Restore option in Library. What else can I try?

Asked by henrypercy 10 hours ago

FF now won't access facebook or amazon websites.

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash… (read more)

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash and reinstalled FF with no luck. Help Please

Asked by wtlyford 1 day ago

Last reply by wtlyford 10 hours ago

  • Solved

Firefox 145.0.1 update fails to load on desktop -- Password Manager Not Working

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to corre… (read more)

I can't access the Firefox password manager on my desktop Windows 10 PC. See screen shot #1 from attempt. Further investigation shows a failed update which seems to correspond to the date the access problem started per screenshot #2. Passwords are available on my IOS Phone as normal.

What should I do to restore PW access?

Thanks, Craig Lamison

Asked by cwlamison 2 days ago

Answered by Denys 1 day ago

Blocked By Content Security Policy

I've just finished building a new machine and have installed Firefox: ESR 45.9.0 (OS/2 port) I want to sync it with my other machines but, when I try to log in, I get: … (read more)

I've just finished building a new machine and have installed Firefox:

ESR 45.9.0 (OS/2 port)

I want to sync it with my other machines but, when I try to log in, I get:

Blocked By Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

I know the account is good, I'm logged onto it right now from another (Windows) machine; and I was able to log on and sync from the OS/2 machine this one replaced.

So what can I do to fix this?

Thanks.

Asked by mepe 10 hours ago

Some websites won't load at all while other are very slow to load but some will load just fine

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinn… (read more)

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinning loading icon and a white page but if I try it in a different browser it works just fine, but with Youtube it will load but is choppy and low quality videos and same thing as before I load it in a different browser and no problems. I have tried every possible solution I can find from clearing cookies and cache to refreshing Firefox even scanned for malware and virus nothing has worked please help me figure out what is happening and why it's only with Firefox that I am having this problem and its not hardware can play online just fine and download games from steam perfectly fine.

Asked by creepyzoy 1 day ago

Last reply by jonzn4SUSE 11 hours ago

how can i keep firefox from opening multiple sign-on pages when i try to log onto my outlook email account? there seems to be multiple hidden pages open and i dont know how to close them. thanks very much

bold text there seems to be multiple open pages (hidden from view) of my sign-in attempts to get into my outlook email account. it seems that each time i try to sign in,… (read more)

bold text there seems to be multiple open pages (hidden from view) of my sign-in attempts to get into my outlook email account. it seems that each time i try to sign in, firefox opens several panes and thus, microsoft often blocks my attempt to sigh in to outlook. anyone know how to fix this? thanks very much!!

Asked by fjj3748 16 hours ago

Last reply by jonzn4SUSE 12 hours ago

Unable to sync from old computer

I got a new computer. The old computer is inaccessible. When I downloaded Firefox on the new computer, I could not remember my password and had to reset it. Now all of… (read more)

I got a new computer. The old computer is inaccessible. When I downloaded Firefox on the new computer, I could not remember my password and had to reset it. Now all of my synced data is lost. Is there ANY way I can get this information back? I absolutely need the bookmarks on my account to be able to pay bills, and i had no idea changing my password would cause the synced to be lost.

Asked by Laurie Estabrook 13 hours ago

Last reply by jonzn4SUSE 12 hours ago

  • Solved

Some sites not working in Friefox.

Recently several sites, including Zoom.us and Genesis.com, no longer work in Firefox on my PC running Windows 11. For example, when I log into Zoom spinning wheel indica… (read more)

Recently several sites, including Zoom.us and Genesis.com, no longer work in Firefox on my PC running Windows 11. For example, when I log into Zoom spinning wheel indicating the system is working keeps spinning and never lets me enter my password. Yet if I use Edge everything works as it should. I really want to be able to keep using Firefox as my default browser.

Asked by crl4242 1 day ago

Answered by Denys 16 hours ago

I lost 2 years worth of bookmarks and saved passwords after a recent update

Dear Support Team, I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to mak… (read more)

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

Asked by sophialorej7 22 hours ago

Last reply by Paul 13 hours ago

  • Solved

"refresh" button with Firefox

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my D… (read more)

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

Asked by David Hike 1 week ago

Answered by David Hike 4 days ago

two sided pdf printing

when printing a PDF in two side mode, the text is moved to one side, I assume to allow for binding the pages. However this function does not work correctly as some pages… (read more)

when printing a PDF in two side mode, the text is moved to one side, I assume to allow for binding the pages. However this function does not work correctly as some pages have the text moved to the incorrect side. I had to use MS Edge to do the job which is something I do not like to do.

Asked by green.adair 13 hours ago

  • Solved

Does PQC algorithm for session key sharing supported by Firefox ?

Hello everyone, I am using Firefox latest release (eg 145.0.1). At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519ML… (read more)

Hello everyone,

I am using Firefox latest release (eg 145.0.1).

At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519MLKEM768 is supported since Firefox 132. Do you confirm ?

I ask this question because when I am connecting to https://pq.cloudflareresearch.com/ and activate the network tab before reaching this URL, and looked at the security tab on the right bottom panel, as you can see in the screenshot attached, in the Exchange group keys, I see x25519 and not x25519mlkem768 meaning that Firefox is not PQC ready for key establishment :-(

Best Regards.

Asked by Franos13 14 hours ago

Answered by Franos13 13 hours ago