• Solved

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (read more)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Asked by Eugene Faber 4 months ago

Answered by Eugene Faber 4 months ago

Firefox loading websites slowly and sometimes not opening pages properly

Hi, I’m facing an issue with Mozilla Firefox where some websites load very slowly, and sometimes pages don’t open completely or show loading forever. I’ve already tried … (read more)

Hi, I’m facing an issue with Mozilla Firefox where some websites load very slowly, and sometimes pages don’t open completely or show loading forever.

I’ve already tried restarting the browser and checking my internet connection, but the problem still happens randomly. Other browsers seem to work fine on the same network.

Can anyone guide me on what could be causing this issue? Are there any Firefox settings, cache options, or add-ons I should check to fix this problem?

Thanks in advance.

Asked by Laim Leon 5 days ago

Last reply by Ahmad Mirza 4 days ago

Unable to reach mediical portal sites to set up accounts; message says may be blocked by firewall.

Firefox is not allowing me to reach links to medical portal websites to set up accounts saying they can't reach the site and perhaps a firewall is blocking it. I have oth… (read more)

Firefox is not allowing me to reach links to medical portal websites to set up accounts saying they can't reach the site and perhaps a firewall is blocking it. I have other accounts on this same portal... HELP please.

Asked by BTINAZ 1 day ago

Last reply by BTINAZ 18 hours ago

Firefox long time loading some pages

Recently I’ve had a few Firefox problems on my W11 desktop. Sometimes when I try to load a website, nothing appears until several seconds (30 or more) have passed. During… (read more)

Recently I’ve had a few Firefox problems on my W11 desktop. Sometimes when I try to load a website, nothing appears until several seconds (30 or more) have passed. During that time, the bottom of the screen shows the message Transferring data. Then, after that long wait, very often only a top piece (1/3 to ½) of the page appears. If I wait long enough (a minute or two), the rest of the page appears. Another problem is illustrated in the two images. When I go to AARP, I get the first image. T then press the Reload button and the second image appears. This problem is fairly recent. Previously, the first image always loaded with not problem. Any ideas of what’s happening and, even more importantly, how it can be fixed? Thanks.

Asked by I_Rufus 1 day ago

Last reply by jonzn4SUSE 19 hours ago

  • Solved

Wwhen I attempt to use Firefox web, I now am being asked to enter my Primary password, I have used what I recall was my password but I cant log in

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized a… (read more)

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized and I have to click on cancel in order to proceed. I have used what I recall was my password but it is recognized, but I don't get a message telling me it is the wrong password. How can I get back to the previous version that did not ask for my Password. Is that an option?

Asked by gswaidan 19 hours ago

Answered by wxie 19 hours ago

Theme turns off when I log in on school computer

I have a custom theme enabled on my browser. Every time I log into Firefox on a shared university computer my theme is turned off for that desktop aswell as my personal l… (read more)

I have a custom theme enabled on my browser. Every time I log into Firefox on a shared university computer my theme is turned off for that desktop aswell as my personal laptop. I have to manually enable it on my personal devises again each time after using school computers. Is there a way to prevent this?

Asked by Aniar 1 day ago

Last reply by jonzn4SUSE 19 hours ago

With the recent Mlza update (which changed their logo) did anyone else lose all their bookmarks & passwords?

My pc just did the latest update, the one with the new Logo. It wiped out all my bookmarks and passwords. I can reset the passwords, but I have hundreds of hours of resea… (read more)

My pc just did the latest update, the one with the new Logo. It wiped out all my bookmarks and passwords. I can reset the passwords, but I have hundreds of hours of research which was all bookmarked. I have changed laptops four times and each time I did, I would just sign into my Mozilla account and it was all downloaded into my new one.

Did anyone else experience this and were you successful in retrieving this data? Do you have any tips? This was important information on a health condition and I don't know if I can find all of this again.

Please, please help. I tried doing what I found in your forums but nothing helped. Could it be that the information was wiped out by your servers and it's permanently gone? I really need help. Thank you.

Asked by CKNovotny 21 hours ago

Last reply by TechHorse 19 hours ago

  • Locked

Still cannot sync Desktop to Laptop

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookm… (read more)

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

Asked by cjab1950 1 day ago

Last reply by Denys 21 hours ago

Help with VPN allowing me on to a particular site

Hello. I'd wriitten a few days ago about being blocked from firemountaingems.com I got help from Issis B. and was able to browse the site by turning off the VPN temporar… (read more)

Hello. I'd wriitten a few days ago about being blocked from firemountaingems.com I got help from Issis B. and was able to browse the site by turning off the VPN temporarily. Today, I am again blocked even with the temporary turn off of the VPN.

Is there a way you can show me easily step by step, how to exclude certain sites from the VPN permanently.

Thank you in adavance.

Asked by R Polo 1 day ago

Last reply by Denys 21 hours ago

  • Solved

Move old profile into new profile system

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible? … (read more)

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible?

Asked by govardhangr1008 1 day ago

Answered by Denys 21 hours ago