• Solved

Anything relating to Firefox refuses to open for more than a split second.

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I… (read more)

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got that bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is trying to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in firefox.exe -p which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall again, only this time declining the ability to keep my settings, the problem persists.

I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance.

Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

Asked by Bri 5 days ago

Answered by Bri 5 days ago

Security Check Failed. Clear your browswe cache and retry.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing an… (read more)

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Asked by Jorge Mandango 1 day ago

Last reply by Jorge Mandango 7 hours ago

playing video on YouTube is always choppy

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. … (read more)

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by cliff allen 8 hours ago

setup a new desktop pc . passwords and logins and add on extensions are missing

just setting up new PC . I have been using firefox for many years across a dozen different devices . Usually I dont have problems but firefox on this pc is not working co… (read more)

just setting up new PC . I have been using firefox for many years across a dozen different devices . Usually I dont have problems but firefox on this pc is not working correctly

Asked by ronaldchampagne49 8 hours ago

How to stop files I open in FF from automatically downloading

There was a previous thread but i cannot see that any solution was offered. This is so inconvenient that if i cannot solve this i will be obliged to use another browser … (read more)

There was a previous thread but i cannot see that any solution was offered. This is so inconvenient that if i cannot solve this i will be obliged to use another browser

Asked by general29 5 days ago

Last reply by general29 8 hours ago

new download

So I updated to Sequoia on my Mac and have run into a variety of problems, i.e. Instacart won't open at all, Amazon has slowed down significantly, can't access my health … (read more)

So I updated to Sequoia on my Mac and have run into a variety of problems, i.e. Instacart won't open at all, Amazon has slowed down significantly, can't access my health insurance site (stops at login) and now today Firefox has an update but nothing is actually happening. The wheel just spins and spins and now everything on my machine has slowed to a stop. So my question is how do I stop the update from happening right now?

Asked by ElyseComerford 1 day ago

Last reply by ElyseComerford 9 hours ago

bookmarks dissapeared

Hi there My machine / firefox browser updated today Suddenly - ALL of my bookmarks have dissapeared ? All folders, all loose and all on the tool bar ive tried… (read more)

Hi there

My machine / firefox browser updated today

Suddenly - ALL of my bookmarks have dissapeared ?

All folders, all loose and all on the tool bar

ive tried to follow steps to recover but all are gone ?


H E L P

Asked by Jagdish Rawat 12 hours ago

Firefox bookmarks library broken

Trying to restore bookmarks which vanished after latest Firefox update. Followed instructions: clicking managebookmarks to get to the library (which is completely empty a… (read more)

Trying to restore bookmarks which vanished after latest Firefox update. Followed instructions: clicking managebookmarks to get to the library (which is completely empty after the last update) then up/down arrow button, then restore and choose file. Which should enable me to import a backup file. But nothing happens. No way of importing a backup file I found after some very tedious searching. Does anyone have any idea why the library functions aren't working and how can I get them to work?

This is the article I was following: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_manual-backup

Asked by PJCMcAuley 12 hours ago