• Solved

Видео в полноэкранном виде

Здравствуйте. При воспроизведении видео на каком либо сайте в полноэкранном виде не скрывается панель задач виндовс. На других браузерах работает как надо. Менял где толь… (read more)

Здравствуйте. При воспроизведении видео на каком либо сайте в полноэкранном виде не скрывается панель задач виндовс. На других браузерах работает как надо. Менял где только можно, даже в безопасном режиме также. Как её можно убрать?

Asked by bigdoomer26 1 week ago

Answered by bigdoomer26 3 days ago

  • Solved

Mozilla VPN

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail. … (read more)

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

Asked by stockster23 4 days ago

Answered by Denys 4 days ago

  • Locked

email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (read more)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Asked by SuMo Bot 4 days ago

Last reply by Kiki 4 days ago

  • Solved

Where icons of added search engines are stored?

In what file does Firefox store information about the icons of added search engines? (After copying the profile with the search.json.mozlz4 file, search engines added b… (read more)

In what file does Firefox store information about the icons of added search engines?

(After copying the profile with the search.json.mozlz4 file, search engines added by the user work correctly, but their icons cannot be seen - each search engine is marked with the same icon 'magnifier' - as you can see in the attachment.)

Asked by No spam 4 days ago

Answered by No spam 4 days ago

  • Solved

Exporting my pocket list

Hi, I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me. So I've been trying to export my Pocket list, but… (read more)

Hi,

I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me.

So I've been trying to export my Pocket list, but didn't receive any my email.

After going over few of the support articles. I've noticed that my email didn't show up in the settings of Pocket. I have updated the email address, but I am not receiving the confirmation email.

I've tried 3 different email address.

Any idea what can I do? Thanks!

Asked by Dati42 4 days ago

Answered by Kiki 4 days ago

  • Solved

How to disable automatic translations

I'm having some trouble with automatic translations on firefox. I don't know if It's exclusive of firefox, but some websites, mostly wikis, open a "translate" field that … (read more)

I'm having some trouble with automatic translations on firefox. I don't know if It's exclusive of firefox, but some websites, mostly wikis, open a "translate" field that automatically creates a new website, wich causes the images and some other stuff on the website to break. I tried disabling the translation on about:config off, as show in some other questions, but it did not work. This is being really annoying because it keeps breaking websites unless i get to the original link.

Asked by Eduardo Valente 4 days ago

Answered by Denys 4 days ago

  • Solved

Firefox now requires me to use a passkey

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the reques… (read more)

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and S25 phone without problems. This problem only occurs on my Windows 10 computer. It is impossible to bypass this issue.

Asked by Gary Hall 2 months ago

Answered by Gary Hall 2 months ago

  • Solved

Cannot log in to Outlook

When I log into my Outlook Web account, after putting in username and password, it sends me a verification number to my phone. When I put that number it the screen says … (read more)

When I log into my Outlook Web account, after putting in username and password, it sends me a verification number to my phone. When I put that number it the screen says "Logging out of Microsoft Outlook" and then takes me to the logged out screen. This was working fine until the last update of Firefox, and it works fine in the Duck Duck Go browser. It also works on my Android Cell phone.

Asked by daveclark517 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

New tab = home page

I have change my home page to DuckDuckGo, but when I click on a new tab, "+" I get Firefox. I tried blank and it is indeed blank, so how do I set new tab so it opens Duck… (read more)

I have change my home page to DuckDuckGo, but when I click on a new tab, "+" I get Firefox. I tried blank and it is indeed blank, so how do I set new tab so it opens DuckDuckGo? (Read all help articles.)

Asked by computerdown 4 days ago

Answered by Denys 4 days ago

  • Solved

Where is a button to send your url link by email on Firefox?

I believe there was a button to send a url link by email on Firefox. I tried to find that button everywhere, but I still can't find it and it didn't even get to an answer… (read more)

I believe there was a button to send a url link by email on Firefox. I tried to find that button everywhere, but I still can't find it and it didn't even get to an answer for this by asking questions on Mozilla website. Could you kindly guide me where to find that button?

Thank you in advance.

Asked by agarla 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Mac OS desktop Firefox slow or stops working entirely

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermit… (read more)

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermittent as well. I have uninstalled Norton products and changed Network proxy settings many times. Nothing helps. I have created new profiles. I switch between profiles. I have hacked into my WiFi router. Nothing, nothing helps. Safari hangs up too. Firefox on my android phone continues to work properly when using my Wifi router -the same router my Mac Studio connects to the internet with. I can access my third party mail service via Firefox on my android phone. Both FireTV devices work. I am at my wit's end. At this point I have shifted all of my work over to Chrome.

I have cleared caches. I have gotten rid of all cookies. I have restarted Firefox and rebooted my computer countless times.

Mac OS Sequoia 15.5 Firefox 138.04

Asked by pdegroot 3 weeks ago

Answered by pdegroot 1 week ago

  • Locked

Exporting my pocket list

Hi, I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me. So I've been trying to export my Pocket list, but… (read more)

Hi,

I have sent an email to support but didn't receive an answer yet, so I hope someone here might be able to help me.

So I've been trying to export my Pocket list, but didn't receive any my email.

After going over few of the support articles. I've noticed that my email didn't show up in the settings of Pocket. I have updated the email address, but I am not receiving the confirmation email.

I've tried 3 different email address.

Any idea what can I do? Thanks!

Asked by Dati42 4 days ago

Last reply by Kiki 4 days ago

  • Solved
  • Locked

Tab Groups Not Syncing

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for sync… (read more)

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for syncing tab groups specifically. It syncs all of my bookmarks and active tabs, but the groups seem to be unique to each device. Is this feature available? I might be looking in the wrong spot so if anyone has any insight that would be great! Cheers

Asked by aaronlnewman 5 days ago

Answered by Denys 4 days ago

  • Solved

why my gmail inbox no longer is visible

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that … (read more)

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that I have made.

I do not have this problem using chrome on the same device or firefox on other devices.

Probably something simple, but I have no idea what.

Thank you

Asked by pelicans2 5 days ago

Answered by jonzn4SUSE 4 days ago

  • Solved

website needs to be reloaded before selctions can be made.

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using… (read more)

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using the circle with an arrow icon almost every time. Never happened before and it's annoying. Recent Windows 11 update? Or, what? [email removed]@yahoo.com

Asked by joedoksjr 5 days ago

Answered by joedoksjr 4 days ago

  • Solved

Startup

I have the box ticked in Settings for previous tabs to be installed on Startup but it isn't happening although it used to. I was trying to get rid of caches (what are th… (read more)

I have the box ticked in Settings for previous tabs to be installed on Startup but it isn't happening although it used to. I was trying to get rid of caches (what are they?) and must have done something.

Asked by trasna 5 days ago

Answered by trasna 4 days ago