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Unable to login into Jpay.com from Firefox

I need to use Firefox to login to Jpay.com because the company that manages the video visits for this site, Securus has stopped working on my other browsers. I can enter… (read more)

I need to use Firefox to login to Jpay.com because the company that manages the video visits for this site, Securus has stopped working on my other browsers.

I can enter my username and password on Chrome and Edge, and get logged in. But the video visit will no longer work from those browsers. I have removed Firefox and reinstalled it to be sure I have the latest version. When I enter my username and password for Jpay.com from Firefox, it does nothing. I am stuck on the login screen. I have looked at extensions and settings, but not sure what could be blocking me from logging in.

Any help would be appreciated.

Thanks.

Asked by mamagirl51 17 hours ago

Docusign Issue

I use Firefox as my default browser, and I like it very much. Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with … (read more)

I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

Asked by Randy Hurley 1 day ago

Last reply by Randy Hurley 18 hours ago

adblock

I am not aware of having adblock. I have looked in settings and don't see it on but Angels Gifts won't let me collect my game pieces because it says it detects adblock. I… (read more)

I am not aware of having adblock. I have looked in settings and don't see it on but Angels Gifts won't let me collect my game pieces because it says it detects adblock. I looked in extensions and don't see it. what should I do?

Asked by GeMINI353 19 hours ago

Last reply by Paul 18 hours ago

Firefox

Guten Tag, Ich nutze 4-5 Fenster, je nach Anwendungsumfeld, dauerhaft. Die Fenster beeinhalten meistens die jeweiligen Log-Ins in den einzelnen Tabs. Aus irgendwelchen Gr… (read more)

Guten Tag, Ich nutze 4-5 Fenster, je nach Anwendungsumfeld, dauerhaft. Die Fenster beeinhalten meistens die jeweiligen Log-Ins in den einzelnen Tabs. Aus irgendwelchen Gründen sind alle meine eingerichteten Fenster verschwunden. ich habe versucht, über die Wiederherstellung der letzten 7 Tage meinen bekannten Stand wiederherzustellen. Da wurden mir ca. 750 Tabs angeboten. Der Versuch meine Fenster/Tabs zu finden war schier unmöglich. Also habe ich versucht alle! wiederherzustellen um manuell den Stand meiner Fenster zu rekonstruieren. Hat nicht bzw nur teilweise funktioniert. Können sie mir helfen meine Fenster mit den entsprechenden Tabs von vor 3-4 Tagen wiederherzustellen?

Vielen Dank

Hartmut Held

Asked by Hartmut Held 22 hours ago

Facebook video's only play when Firefox is 'in focus'

Hello, I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is… (read more)

Hello,

I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is not selected (in focus) they stop. Going back to the FB window, the video can be restarted.

Can you please investigate/fix this? Thanks!!!

Asked by Bangsaen 1 day ago

"Firefox is being updated by another instance" is driving me crazy !

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... ev… (read more)

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

Asked by wquatan 1 day ago

  • Solved

no sound using audio recorded with akamai player with Fire Fox

I am do not get sound using audio recorded with akamai player with Fire Fox browser. I tried the same link using Edge browser and the audio works. I have tried clea… (read more)

I am do not get sound using audio recorded with akamai player with Fire Fox browser. I tried the same link using Edge browser and the audio works.

I have tried clearing the cache, but still no sound.

How do I resolve this issue using Fire Fox as my default browser? Is there an audio extension that is needed?

Asked by Karl 1 day ago

Answered by jonzn4SUSE 1 day ago

Fjrefox apps and Icons

i get confused about which firefox i am using when i click the fox.is it mjcrosoft or or the app i downloaded from the web. can one be deled without messing up the other … (read more)

i get confused about which firefox i am using when i click the fox.is it mjcrosoft or or the app i downloaded from the web. can one be deled without messing up the other FFox account  ?

Asked by bobaluga 1 day ago

Update to Mozilla Firefox and Now Unable to get My Previous Tabs, Books, and it Seems my profile was Wiped

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of inf… (read more)

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of information was in my folders and bookmarks. Please let me know how the information can be recovered. I tried to follow several of the instructions provided and was not able to fix the issue. I have a recovery code/Mozilla key, but I am not sure where or how to use it.

I do all my work and personal stuff on Firefox so I need timely assistance to fix the problem.

Thank you, Mike

Asked by mwmelso 1 day ago

Last reply by Paul 1 day ago

Firefox on Windows > History > Restore previous session : Doesn't open windows in original order anymore

I noticed that in the last few months (maybe longer) the windows which were open before Firefox was shut down no longer open up in the same order after Firefox is restart… (read more)

I noticed that in the last few months (maybe longer) the windows which were open before Firefox was shut down no longer open up in the same order after Firefox is restarted and 'History > Restore previous session' is selected (I want me to decide whether windows and tabs are re-opened after a Firefox restart, so I don't know if the same problem happens when the setting "Open previous windows and tabs" is selected).

This has been a problem a long(er) time ago, then it worked fine again, and now it happens again.

This might not seam like a big problem but I open new Firefox windows for each 'topic' I want to browse plus the first couple of windows are 'dedicated' to specific things.

But when the windows are 'out of the correct order' I can't just find things the (for me) usual place or windows opened for specific topics- and that is quite annoying. That is the background for this post.

I'm using Windows 11 version 25H2, and my Firefox is up to date (147.0.2)

I hope there are some Mozilla employees working with Firefox in this community (as they have the most 'inside knowledge', but I would of course very much also hear about experiences and ideas regarding this from other Firefox users :-)

Asked by impure-ivy-clammy 1 day ago

How can Firefox memory usage be reduced on long browsing sessions?

I often keep many tabs open for research, and Firefox memory usage grows significantly over time. Are there practical settings or habits that help manage memory without s… (read more)

I often keep many tabs open for research, and Firefox memory usage grows significantly over time. Are there practical settings or habits that help manage memory without sacrificing usability?

Asked by chickpeafilae 1 day ago

Last reply by jonzn4SUSE 1 day ago

Still can't get into my account

I was doing puzzles on my sons account because i cancelled my previous account but decided to reactivate Facebook on Fire fox. My sons account was on Edge but I put my ne… (read more)

I was doing puzzles on my sons account because i cancelled my previous account but decided to reactivate Facebook on Fire fox. My sons account was on Edge but I put my new account on Fire Fox. I reactivated my new account on 6/29/24 got a new computer with Windows 11 and when I try to access it, it tells me to download it. What I need is to be able to activate it on my Windows 11 in order to use it. If you need any more information I will be glad to give it to you. It was downloaded from my old Windows 10 on to my Windows 11. Hope this make sense to you.

Asked by jmiacobellis 1 day ago

Firefox blocks too many websites I'm trying to use

For months now, I've been trying to use different websites from Netflix, Spotify, YouTube, and my Google account and Firefox blocks access to all of them. I always get th… (read more)

For months now, I've been trying to use different websites from Netflix, Spotify, YouTube, and my Google account and Firefox blocks access to all of them. I always get the error message "The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I've been forced to use Microsoft Edge for many basic websites and it's really frustrating. Please help.

Asked by GalaxySun 5 months ago

Last reply by rcalbuquerque 1 day ago