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Your https:// url on my address line.

1) If I don't see an Https://"'at the beginning of your Mozilla url in the top of my address line I don't proceed further. 2) My cell phone isn't working presently so w… (read more)

1) If I don't see an Https://"'at the beginning of your Mozilla url in the top of my address line I don't proceed further.

2) My cell phone isn't working presently so when you offer an option to confirm who I am by sending a number code to my cell phone number I'm unable to use that option it to confirm who I am. How 'bout coming up with an additional alternative or two for confirming?

Many thanks!

Asked by ted 1 day ago

403 error The request could not be satisfied.

I continue to receive (LATELY) 403 error. WHY??? NEVER had this issue until lately. ONLY in FIREFOX!! Image attached. Would like you to work with me to get this resol… (read more)

I continue to receive (LATELY) 403 error. WHY??? NEVER had this issue until lately. ONLY in FIREFOX!! Image attached.

Would like you to work with me to get this resolved.

cc: files via screen shot

Asked by ciulla56 1 day ago

Passwords wont save

Recently for no reason my saved passwords have disappeared. it is also making me sign in which i never had to do. I have uninstalled and reinstalled Foxfire. I deleted my… (read more)

Recently for no reason my saved passwords have disappeared. it is also making me sign in which i never had to do. I have uninstalled and reinstalled Foxfire. I deleted my profile and re added it. I have imported my passwords from Edge both from the application and with a cvs file. I've done everything but stand on my head. Also I have windows 10 if that makes a difference.

Asked by sheart 1 day ago

Bookmark lost with EVERY Upgrade

For the past, about 9 months, every time any update is applied to my Firefox browser, I loose access to my Bookmarks (approx 10 years worth) and have to go through the te… (read more)

For the past, about 9 months, every time any update is applied to my Firefox browser, I loose access to my Bookmarks (approx 10 years worth) and have to go through the tedious process of copying, renaming, moving, restarting etc. Is Mozilla going to fix this issue soon or should I just resign myself to having to check my bookmarks every couple of days or so to see if they still exist.

Asked by RDUBBYAB 1 day ago

  • Solved

Restoring Firefox bookmarks

Mozillers, I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stop… (read more)

Mozillers,

I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stops working abruptly.

Now the much-used bookmarks have disappeared. A search site states promisingly:

"To restore Firefox bookmarks, use the built-in backup feature by going to Menu > Bookmarks > Manage Bookmarks > Import & Backup > Restore, then select a dated backup or a manual file (like a JSON backup) to bring back lost bookmarks..."

But my Firefox's Bookmarks drop-down menu has no Manage Bookmarks option. PLEASE, what must I do?

Elsewhere I managed to find this file which apparently contains recent bookmarks:

"C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\unk14jlv.default-release-1647366062305\bookmarkbackups\bookmarks-2025-12-26_95_4IdGtYxezJpwuH1UIiT1bRwe1K6bcGO8rv0mqa9rUWU=.jsonlz4"

But attempting to open it with Applications\firefox.exe (default) accomplishes nothing.

FOOL-proof instructions would be wonderful. Thank you.

Asked by AntonioLambe 1 month ago

Answered by AntonioLambe 1 month ago

Firefox reset – all bookmarks lost

Firefox suddenly reset to a fresh install state: only default bookmarks, my custom ones are gone. No sync enabled. No manual reset/refresh/reinstall done. Tried: Restore … (read more)

Firefox suddenly reset to a fresh install state: only default bookmarks, my custom ones are gone. No sync enabled. No manual reset/refresh/reinstall done. Tried: Restore from backups (none recent), about:profiles (only new profile), checked bookmarkbackups folder (empty/old). Please help recover bookmarks if possible. What could cause this? Any recovery steps?

Asked by tractosoyt 1 day ago

Loss of bookmarks

Why have all my bookmarks disappeared? I wnt through several of th steps offered on the cautionary link and nothing changed. What Windows update defiled your security? W… (read more)

Why have all my bookmarks disappeared? I wnt through several of th steps offered on the cautionary link and nothing changed. What Windows update defiled your security? Will I have to search for another browser? I've used Firefox for years ... don't make me search for a better browser.

Asked by MJ Warsinsky 1 day ago

Your Ads

I picked "performance and connectivity" because I am NOT connecting with you due to your constant Leftist biased performance. I just thought you might like to know that … (read more)

I picked "performance and connectivity" because I am NOT connecting with you due to your constant Leftist biased performance.

I just thought you might like to know that because you keep posting biased fake Leftist news from CNN, AP, PBS, NPR, Axios, The Guardian, Washington Post, NY Times, etc., on my Firefox home page, I have BLOCKED all your content. I kept dismissing the CNN, etc. content but you kept right on sending it back.

- Richard W. Perkins

Asked by perkinsphoto7 3 days ago

Last reply by perkinsphoto7 1 day ago

I got a message saying, "Your Firefox profile can not be loaded. It may be missing or inaccessible."

I got a message on my Win10 PC saying, "Your Firefox profile can not be loaded. It may be missing or inaccessible." Mozilla help suggests looking in %APPDATA%\Mozilla\Fi… (read more)

I got a message on my Win10 PC saying, "Your Firefox profile can not be loaded. It may be missing or inaccessible."

Mozilla help suggests looking in %APPDATA%\Mozilla\Firefox\Profiles\. I did this but don't know what to do next.

I have another Win10 PC where Mozilla still works, and they do sync. Should I copy some of the Mozilla folders from it to the first PC to restore the problem? Which ones?

BTW, I can still run the Mozilla TOR Browser on the first PC. Thank you!

Asked by mr_greg4 1 day ago

Lost all my sync data from Mozilla and I cannot recover them

When my computer reseted, I lost all my accounts. When I logged in with Mozilla, only past data from microsoft edge were restored because of the uploading part of the sig… (read more)

When my computer reseted, I lost all my accounts. When I logged in with Mozilla, only past data from microsoft edge were restored because of the uploading part of the sign in. How do I get my bookmarks and passwords back?

Asked by Its_someguy 1 day ago

Losing saved passwords on my Firefox Account

After a few days of having no internet connection, my account was disconnected from my PC and saved passwords disappeared. After signing in to my account again and syncin… (read more)

After a few days of having no internet connection, my account was disconnected from my PC and saved passwords disappeared. After signing in to my account again and syncing, lost passwords were not recovered. I need help to recover them.

Asked by M.N6.08.M 1 day ago

ertificates ImportEnterpriseRoots true WHAT THE HELL ISTHIS!!!

WHAT THE HELL IS THIS??? certificates ImportEnterpriseRoots true i Active Policy Name Policy Value Certificates ImportEnterpriseRoots true EXPLAIN PLEASE IF NOT I… (read more)

WHAT THE HELL IS THIS???


certificates ImportEnterpriseRoots true


i Active Policy Name Policy Value Certificates ImportEnterpriseRoots true

EXPLAIN PLEASE IF NOT I AM DELETING FIRE FOX

Asked by Sonia Ingram 5 months ago

Last reply by jscher2000 - Support Volunteer 2 days ago