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Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss… (read more)

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Asked by evariste499 2 days ago

Last reply by evariste499 1 hour ago

Firefox Syncing requires me to log in again every few days

On my windows 11 machine, Firefox requires me to re-log into my Mozilla account every few days (there is a yellow triangle on the Account extension, which when clicked, … (read more)

On my windows 11 machine, Firefox requires me to re-log into my Mozilla account every few days (there is a yellow triangle on the Account extension, which when clicked, has me to log into my Mozilla account). I have tried several troubleshooting steps:

1) Create a new profile and set it as the default profile 2) Completely uninstall and reinstall Firefox using the steps in the following article, including removing user data. https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

I'm using Firefox on a Mac and my iPhone and I don't experience this issue. I am logged into my account on both devices.

Thanks,

Paolo

Asked by barolatromana 2 hours ago

Errors

Running Surfshark on Windows 10 or 11 and Unbuntu 24.04. Some sites and attachments giving error failures. Happening with Firefox and Edge. Need troubleshoot source. "S… (read more)

Running Surfshark on Windows 10 or 11 and Unbuntu 24.04. Some sites and attachments giving error failures. Happening with Firefox and Edge. Need troubleshoot source.


"Secure Connection Failed

An error occurred during a connection to forkliftgrocery.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."'

Attachment error.

Asked by stephenkarkos 2 hours ago

Firefox switching out from picture-on-picture mode on every advertising cutting the flow

while watching YouTube in direct mode ... F revert back to normal mode every time new advertisement cut into the flow I have to reselect picture-in-picture mode. Will wor… (read more)

while watching YouTube in direct mode ... F revert back to normal mode every time new advertisement cut into the flow I have to reselect picture-in-picture mode. Will work reliably till new advertisement

Asked by pturgeon881 2 hours ago

Multiple homepages now results in multiple windows opening on launch?

I have WhatsApp Web pinned as a tab in Firefox, and other than that I also have a home page. Normally when I launched Firefox, only one window would open and it would hav… (read more)

I have WhatsApp Web pinned as a tab in Firefox, and other than that I also have a home page. Normally when I launched Firefox, only one window would open and it would have both the pinned whatsapp tab and the homepage in another tab.

Since today, now when I launch Firefox it opens two separate windows. One window only contains the pinned WhatsApp Web tab, and the other window contains the home page.

How can I make it so that when I launch Firefox only one window opens that contains both tabs? Please don't tell me this option has been inadvertently removed.... Thanks.

Asked by dkoehorst94 3 hours ago

Lost all Bookmarks with upgrade and cannot load anything in Firefox

I upgraded to Firefox 143.0.4 and lost all of my Bookmarks. How do I find and reload my Default Profile? Also, I cannot load anything in Firefox I am forced to use Edge w… (read more)

I upgraded to Firefox 143.0.4 and lost all of my Bookmarks. How do I find and reload my Default Profile? Also, I cannot load anything in Firefox I am forced to use Edge which I do not like at all!!!!

Asked by Jayhawk714 1 day ago

Last reply by Jayhawk714 4 hours ago

Full access to some websites not possible

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other l… (read more)

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other links on the site are accessible. Examples of sites: https://www.signia.net/en-gb/ https://www.flickr.com/

Anyone got any ideas?

Asked by Simon Ford 5 hours ago

High RAM Usage of Firefox on Terminal Servers

Hello, we are currently experiencing high memory usage issues with Firefox on our terminal servers. Problem description: All employees work within a terminal server env… (read more)

Hello,

we are currently experiencing high memory usage issues with Firefox on our terminal servers.

Problem description: All employees work within a terminal server environment. When using web applications such as Vimcar (https://fleet.vimcar.com) in Firefox, we observe a very high RAM consumption. A single Firefox tab can consume 2 GB of RAM or more after being open for several hours. As a result, the terminal server becomes slow or unresponsive, and other users on the same server are affected. Since the terminal server allocates resources on demand, a hanging process continues to request memory until it eventually terminates itself, which severely impacts overall system performance.

Questions: 1. Are there settings or configuration options to reduce Firefox’s memory usage in terminal server environments? 2. Are there recommended best practices for running Firefox with memory-intensive web applications on terminal servers? 3. Is it possible to set memory limits per tab or per user session to improve stability?

Thank you very much for your assistance.

Asked by ServerSensei 7 hours ago

Bookmarks

How do I get back to the 'old' format of Bookmarks with Folders and Sub-Folders. I do not like the newer style of 'most used' along the right column. I prefer to see ALL … (read more)

How do I get back to the 'old' format of Bookmarks with Folders and Sub-Folders. I do not like the newer style of 'most used' along the right column. I prefer to see ALL of my Bookmarks along with any sub-folders contained within. Thank You, Jim Bigger

Asked by silvercbx 19 hours ago

Today my firefox search/AI settings and data collection were turned back on

Today on my (android) phone I received a Firefox update. I have auto update turned off, so I don't know when it was initially available, but I installed updates on all ap… (read more)

Today on my (android) phone I received a Firefox update. I have auto update turned off, so I don't know when it was initially available, but I installed updates on all apps late this morning. It reset all of my privacy and search settings. I first noticed because it was giving me google and firefox suggestions as I typed, and I find all autocomplete/suggestions to be annoying and not helpful, so I have always had this turned off as I NEVER want any suggestions. Finding that I checked my other settings, and found that all AI, Firefox Suggest, and usage/diagnostic data were all turned on which were not earlier in the day. I always have this garbage OFF.

After work I checked all of my devices. All of them are set to update automatically but one. That is the only device that did not reset my privacy and search settings, but as soon as it updated it did. (none of my other settings seem to be impacted, as other things I've changed are still there).

Is this going to be standard practice now? I don't even get notifications when it is updated so how will I know to turn this off? Do I just have to check every day? I did a security check just a week ago and all of my settings were off. I do this every few weeks as windows likes to change my settings and install apps I don't need with updates so I regularly check all my apps privacy settings on my phone and PCs.

Is this a known issue? Is this going to be resolved? I don't like when companies collect my data after I have turned it off.

Asked by jnsmith79 20 hours ago

Last reply by jnsmith79 19 hours ago

The links to my bookmarks are dead in foxfire

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are d… (read more)

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are dead. How can I fix this? Thank you for you help in this matter. Gary

Asked by gary.loretz 2 days ago

Last reply by gary.loretz 1 day ago

Rapidgator

After many years of untroubled use, I suddenly cannot connect to any Rapidgator address on either of my computers: • Mac Studio M1 64GB Sequoia v15.6, Firefox v143.0.4 … (read more)

After many years of untroubled use, I suddenly cannot connect to any Rapidgator address on either of my computers: • Mac Studio M1 64GB Sequoia v15.6, Firefox v143.0.4 and • Macbook Pro i9 16GB Sonoma v14.7.7, Firefox v143.0.4 though I have no problem loading the same links on the same devices using Safari. Interestingly, I have no problem accessing Rapidgator links using Firefox on my phone (iPhone 15 Pro Max, IOS v18.5).

This is a big headache, as most of my material is archived using Rapidgator and my workflow is built around Firefox. I have quit all other apps, rebooted (many times), disabled extensions, turned off Little Snitch, but I keep getting the same results. Any idea what is causing this?

Asked by ipostflix 1 day ago

Last reply by ipostflix 1 day ago

Support for Firefox on macOS Big Sur — how long?

Hi, I was wondering if anyone knows how long Firefox will continue to receive updates (security fixes, compatibility patches, etc.) on macOS Big Sur. Thanks in advance … (read more)

Hi,

I was wondering if anyone knows how long Firefox will continue to receive updates (security fixes, compatibility patches, etc.) on macOS Big Sur.

Thanks in advance for any info!

Asked by llank 1 day ago

Last reply by llank 1 day ago

Grammarly not working in Firefox

Hi Team, A few days ago, Grammarly started not working for the overlay in Outlook. In another browser or on other pages in Firefox, it works just fine, but I can't get … (read more)

Hi Team,

A few days ago, Grammarly started not working for the overlay in Outlook.

In another browser or on other pages in Firefox, it works just fine, but I can't get it to work in Firefox.

Looking forward to hearing back from you.

Asked by fserban 1 day ago

firefox is constantly saying that another file is being used by something else after using mozilla sync once, now it keeps deleting my browser history and logging me out of everything

look, i have no idea if this is a bug, but i have been dealing with this for over a month now. i even have tried to use what was suggested, still does it. it all started … (read more)

look, i have no idea if this is a bug, but i have been dealing with this for over a month now. i even have tried to use what was suggested, still does it. it all started AFTER i used mozilla sync, now for some reason it forces me out of my accounts every time i try to restart my browser, forces me to log back into them, then does it again if i close out mozilla at any point after to make sure it isn't about to sign me out another time.

it's getting frustrating because i am tired of losing my history, my bookmarks, and my extensions. this is also reaching a point i am considering changing web browsers because it won't fix after trying the suggestion given before of deleting the files.

Asked by Entropy 1 day ago

All my logins are gone - logins.json.corrupt

I was signed out from my Firefox-Account on my PC for no apparent reason. I reset my Firefox Sync Password today and when I checked my saved passwords they were empty. In… (read more)

I was signed out from my Firefox-Account on my PC for no apparent reason. I reset my Firefox Sync Password today and when I checked my saved passwords they were empty. In my profile folder there is a logins.json.corrupt file which probably contains all my saved passwords. How can I recover them and why doesn't Firefox sync them back like it's supposed to?

Thank you.

Asked by mareike.dieckmann 3 days ago

Last reply by mareike.dieckmann 1 day ago

Blocking web-page animations

The NY Times home page has taken to​ animating many of their illustrations. I would like to prevent that; they​ sometimes cause Firefox on my Windows 11 system to freeze… (read more)

The NY Times home page has taken to​ animating many of their illustrations. I would like to prevent that; they​ sometimes cause Firefox on my Windows 11 system to freeze for​ periods of varying length, and I simply don't want them. Their helpbot suggested restarting FF and clearing the cache, both​ proved useless. Changing the setting in Firefox to block audio & video has no​ apparent effect. Videos still play from the NYT page and the browser​ still freezes. Is there a way?

Asked by ronks1 1 day ago