Firefox Community Forum

I have made multiple efforts to download Firefox onto a recently acquired laptop but it doesn't launch.

The laptop is a Dell Latitude 5520 running Windows 11 Pro.

I have on several occasions downloaded Firefox.exe (version 146.0.1.763), double clicked to start it, clicked to approve that the app can make changes and watched as the installation graphic fills and I get confirmation that installation has completed. Then nothing.

I have uninstalled the app and started again. No change.

The app appears in the list of apps (I have successfully made Firefox the default browser) but I don't know how to launch it.

I would be grateful if someone could provide the solution!

M

I know with the implementation of this new CEO, he plans to add more garbage AI to the browser we've all been using to avoid all the new AI tool crap just to steal our data and sell it to a third-party. I have been a long, dedicated user to Mozilla Firefox since I was in middle school and played games with my friends, I'm an adult now and have never particularly been interested in using Chrome or any of the hundreds of Chromium based browsers. I've always stayed dedicated to Mozilla Firefox because the browser was specifically made to be user friendly and open-source. If you take that away I won't be using Mozilla Firefox anymore, I will just move to the next open source project for a browser.

I can't wait until this AI bubble bursts so we don't have to deal with any of this garbage any longer.

Do you have a set date to when you're going to be implementing this big change so I can have a proper funeral for one of the best browsers to be taken outback and put down into the AI slop this new CEO wants it to be?

Since I updated Firefox to 146.01, it no longer displays background colors behind buttons or websites. For instance, when attempting to play NYTimes Wordle, which highlights the letters in different colors to indicate whether they are 1) the correct letter in the correct place - Green, 2) the correct letter but not in the correct place - Yellow/orange, etc., there is absolutely no color at all behind the letters with the new FireFox update. I've attached a screenshot showing the exact same screen on Firefox next to Chrome (and I HATE to sue Chrome).

It also happens outside of the NYTimes website, where it doesn't display buttons (just the word on the buttons), or ads (not terribly upset about that), etc.

Importantly, it won't display checkbox selections, etc.

This keeps forcing me to have to open Chrome to complete what I'm trying to do.

Please fix this ASAP so I don't have to open Chrome anymore.

Thanks!

SueEllen Lawton

I have an issue where my firefox freezes whenever I try to take certain actions inside home assistants music assistant. I have created the following profiler of the issue https://share.firefox.dev/4pPZRPo

I have tried all the recommended settings to mitigate these kinds of problems (remove hardware acceleration, set disable all addons). I don't know where to report this exactly, but I'm hoping someone might be able to see something from the profiler that could illuminate what exactly is going wrong?

Notably this issue does not happen in firefox private mode.

Hello! See the screenshot please: so, I downloaded à pay-bill, with Firefox (under ubuntu), in private navigation, and I get the file with a padlock-symbol at the end. What means that? What means that for me (on my computer), what means that for à friend, when I sent him the pdt-file (can he open it?). Nota: I understood that I can choose between "delete downloads when closing the privat window" or not. And I choosed not to delete them (but there appears this padlock-symbol). Thanks for your help! Michael from France

Hi everyone,

I’m experiencing an issue where a specific restaurant website page is not loading in Firefox, even though it loads normally in Chrome and Edge.

The page I’m trying to access is: https://olivegardenmenu-prices.us/

In Firefox, the page keeps trying to load but eventually stops and remains blank. I’ve already tried clearing cache, disabling extensions, and testing in private mode, but the problem still persists. On other browsers, the page opens without any issues.

I’m wondering if this might be related to compatibility, SSL, or something in Firefox’s security or network settings.

Has anyone experienced similar loading issues with certain websites in Firefox, or is there anything else I should check?

Thanks in advance for your guidance — really appreciate the community support.

Hello, All my fav and password have defaulted on new PC (none have synced over). I have no access to my old PC that i use firefox sync account (always save pw and urls). Faulty harddrive. On my new PC i forgot my Firefox password so did pw recovery with my MFA. All fine but none of my fav and passwords synced over (over 200 urls and 50+ passwords)

I still have my original recovery key there is no options to enter this after firefox login on my new PC.

Please help.

Regards

Jason

I just opened Firefox and there was a tab with three cute little foxes on it, but I reflexively closed it.

I closed it without even checking the contents properly, so I have no way of finding out. I also looked at the history but it wasn't there.

It was a very simple drawing (the eye was represented by a single vertical line).

Can I see this painting again? Or can you tell me the artist who painted it?

Sorry for the strange question.

Months ago all bookmarks just disappeared. I tried to restore many of the backups but only was informed "Unable to process the backup file." each time. Tried again today with same result.

When this first occurred I obtained an article with the steps to solve this problem and did them in order. Reinstall didn't work nor the above. Nothing seemed to work. Note that no new bookmarks then and now can be created.

So I have been trying out a new browser which did import Firefox bookmarks - therefore are readable - which placed them on the favorite menu without prompting. These are listed as Firefox Bookmarks. But this is not where new bookmarks are saved. Thus the same topics are in two places. So I attempted to import the Firefox bookmarks manually. It worked but now every folder is on the favorite menu instead of being merged with the new ones created. Of course this is absurd so were deleted.

I don't particularly like the new browser and actually would prefer to get Firefox straightened out.

I don't recall much about the events when this happened but it did not seem just after an update - possibly a week after? I have four extensions: AdBlocker for Youtube, ClearYRLs, DuckDudckGo, and Norton Safe search.

Your wisdom and experience would be appreciated.

Ed

Hi, Windows 11, 32GB memory. Firefox crashes regularly when between 1.6 and 1.9 GB is consumed It happens when watching YouTube. What is the solution, please? Thank you.

Wieczorem po zakońcaeniu korzystania z przeglądarki jak zwykle wyłączyłam. Następnego dnia postanowiłam go uruchomić i nagle wyskoczyło mi jakieś okienko profilu co zignorowałam bo dla mnie ta funkcja ejst bezcelowa. Przeglądarka się odpaliła ale już bez moich danych - rozszerzeń, historii, a co najważniejsze bez zakładek! Konto mam zalogowane ale nie potrafi mi tego jakoś przywrócić.

Hi!

I am using Firefox mostly because of the Extended Color Management plugin which allows me to see colours properly with SDR videos (properly = closer to what it was at colour grading). I was on macOS Monterey on my laptop and firefox stopped working a few weeks ago. Then it was on my desktop with macOS Tahoe. I recently made a clean install of my laptop. When I installed firefox, the software was working until I added all my former bookmarks, plugins etc. I installed things one by one and it seems that it's due to the Extended Color Management plugin. The software show a grey background. I can interact with the software: clic on links, make a research but I do not see anything. Also, I can't quit it. I am only able to force it to quit. In between Monterey and Tahoe, I have the same issue. In between a M1 MacBook and a M3 Mac Studio, I have the same issue. I do not have a Mac intel anymore to try... If I uninstall firefox and install it again, it works. But if I add the Extended Color Management plugin and activate it, it fails.

The problem is that I use firefox because of this plugin and for work. Do you know if firefox needs to update the plugin? Do you know a tricky way to avoid this issue?

Thank you in advance for your answers, and I wish you great celebrations. Charles.

I just installed Mozilla VPN but when it's active my internet connection stops working. Pretty sure whatever protocol it's using is the problem with the WIFI signal, but I can't find how to change the protocol like every other VPN service allows. How do I change the VPN protocol? There is strangely no article already on this site for this common problem.