Firefox Community Forum

Hello Mozilla Support Team,

I hope you can assist me with an urgent issue. After reinstalling Windows on my PC, I lost access to my Firefox Sync data, which includes years of bookmarks, saved passwords, and browsing history.

Before formatting, I had been using Firefox Sync with my Firefox Account (sometimes signed in via Google). However, after reinstalling Windows and logging back into Firefox Sync, my data no longer appears. At one point, I saw my account showing activity from just before formatting, but now that is gone as well.

I am worried that my synced data might have been overwritten or lost during this process. Unfortunately, I do not have a local backup of my Firefox profile.

Could you please help me: - Verify if my Firefox Sync data is still stored on your servers. - Assist with recovering my synced data or advise on next steps I can take. - Provide any guidance on preventing data loss in the future.

Thank you very much for your help. I look forward to your response.

Best regards.

I am a user over at the Arcamax website I use it nightly to read the comics section for the last two days i keep getting an error message .

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I went into my system cleared out the cookies for that website still cant get into the website I switch over to Chrome and it works fine but slow as molasses.

Firefox is only connecting to some internets. Other seem to make a connection but then show a blank screen. e,g Cooperative Bank, Octopus, Talk Talk. Santander and Amazon work normally

I use Firefox on my Mac. I visited a site yesterday that provided some who.is information. When I returned to the site today, the who.is information has been changed. I need to find the cached page from yesterday (if it still exists) to get the data BEFORE it was changed.

How can I do this?

When I open Firefox for the first time or on a new window the cursor automatically is in the address bar. I prefer to have the cursor to default into the search box. I don't want to search with the address bar. It did not used to be this way on my old laptop.

What the hell do you guys do with the latest update?? My home page is all screwed up and does not look or act at all as my old home page. Apparently there is no way to go back to the "old" look and feel. Not a good decision. Seriously thinking of abandoning Firefox (since I used it in WIndows-7) for a browser that will make my life easier, not harder. At 81 years old I don't time to waste futzing around trying to get my home page to work. "Technology getting in the way of Life." If someone want to guide me to getting my old Firefox home page back, email me. Bob

This concerns both Privacy/Sec. as well Performance/Connect. : Problem #1: I CANNOT Stay connected to Firefox!! I am running an (refurbished) Older laptop (Win11home). I have ended up having to reset my "Default Browser" each time I change a site?? No matter what I have tried (un- and re-install the software, etc.) I set as default - which currently performs for exactly one click.

Firefox/Mozilla/TB do not even SHOW on the list when trying to set as Default.

The ONLY non-MS product that IS listed is "DuckDuckGo for Firefox". I used to feel comfortable with them, but no longer feel "safe" using them as a relay to you. This is because seemingly no matter what I do, I am still getting 100's of un-asked for emails AND 100's more of phone calls/texts EVERY SINGLE DAY. Yikes!

I take great efforts to fill out every site to exercise my California rights on every site I click on... "no soap". Even that process has become so complicated, that if a "one click" opt-out isn't available - sending emails, etc. that if there isn't a preference option I don't use that site ever again for any reason.

Related Problem #2: I love LOVE your relay for emails/and phone calls... That's NO LONGER available either - WHAT???!!! Worse still, when I follow instructions HERE... go to Settings/Privacy - there isn't even a "Passwords" setting option. The whole catagory is just Gone.

I admit, I am a Senior and not that skilled at computers... but I spend HOURS researching and trying to learn. Since AI was Officially activated... these problems didn't exist.

I am SOoooo tempted to throw the darn thing in the trash... however the State of CA says I MUST have an email to even get a REAL ID. As I interpret the Law... I MUST maintain an email/phone. I live Very Rural can't even get a landline. I don't have a passport and now cannot Fly in my own Country (never intending to even leave the US until I was much more "retired" than I am now, lol) but now I can't even "opt-out" on my birth-state's website either.

Problem #3: Not as severe... but similar problems also exist on my two iOs platforms as well (iPhone/iPad)

I searched this site pretty thoroughly... only ONE person reported a similar problem (Problem #1) and so far there wasn't response after 5 days. Hopefully this post draws the attention of Admin, as I have spoken to other Seniors near me who are experiencing the same types of issues... but appear far more reticent to report.

HELP??!!!

I've recently decided to return to FF. On the whole everything is going fine, except for streaming. I often use my provider's site (nostv.pt) to watch some games, races or shows. However, every time I do, I'll get backwards skips every now and then where the stream goes back 1-2s. Usually the second time this happens the stream detects I'm no longer live and I can skip ahead to real time, but this is annoying, especially when watching games. During a 2h stream session this will happen around a dozen times.

So I would like to know if there are other people with the same issue or what I can do to prevent this from happening.