Firefox Community Forum

I am trying to create a backup of FireFox for moving from a Windows 10 machine to a new Windows 11 machine. The instructions for creating a backup don't make any sense.

--- Click the main menu, and go to Settings. Select Sync. Scroll down to Backup, and click Manage backup. Choose the location to save the backup file. ---

When I click the Main Menu, go to Settings, Select Sync, there is no Backup listed. If I search for the term "Backup", this is the result: "Sorry! There are no results in Settings for “backup”. Need help? Visit Firefox Support".

Syncing is on, so I am assuming that FireFox is being backup?? Or am I missing something somewhere?

Hello,

I am having an issue with my Instagram account on PC (web version).

I can log in successfully, but after logging in the page does not load. It only shows the Instagram logo and stays stuck on the loading screen. Refreshing the page does not help.

Important details:

Instagram works normally on my mobile phone (app)

The account is not blocked or disabled

I changed my password successfully

I tried different browsers (Firefox, Edge, Chrome)

I cleared cache and cookies

I tried private/incognito mode

The problem only happens on PC, not on mobile

Because everything works fine on my phone, I believe this is a problem with the Instagram web version or a browser-related issue on your side.

Please check my account and let me know how I can fix this or regain normal access on PC.

Thank you for your help.

Hi,

In the search bar (I’m not sure about its official name), my previous searches used to appear as suggestions before Google’s own suggestions. However, since I changed my default search engine from Google US to Google UK, it no longer seems to remember the searches I make. I’ve tried switching back to Google US, but that didn’t restore the behavior. Do you have any idea how to fix this?

For example, I previously searched for “things to see in Latvia”, which is why it appears as a suggestion in the screenshot. But if I now search for “things to see in Louvre Museum” and then try the same search again a few hours or days later, it isn’t saved and therefore doesn’t appear as a suggestion.

Thank you!

Hello,

When I try to visit a specific journal site that requires authentication, the browser automatically redirects me to an authentication page that I have used before. This is very annoying because every time I click a link to the journal, I’m sent to the other portal and can’t access the article. I want to stress that I haven’t installed any add‑on that would cause this redirection. I think I did that myself manually but I have no idea how. I’ve already deleted the cookies for both sites, but nothing has changed. I hope that makes sense, it’s a bit difficult to explain.

I'm using firefox 147.0, on mac Tahoe 26.2.

Thanks for the help !

When right-clicking on the Firefox icon in the Windows task bar one can pin entries, which then appear in the "Pinned" section of that menu. The description is taken from the title of the website at that point in time.

I would like to rename one such entry (i.e. change the description). How can I do this? The context menu only contains the options "Open" and "Unpin from this list".

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well.

However, and there is a big but. I can be in the middle of an investigation that requires sharing data to a new tab - on opening the tab I'm blocked from going further as Firefox needs to do an update! This is really infuriating. No update can be SO urgent that you stop me using the browser. This is the Microsoft mentality, and its wrong. Can you please investigate NOT forcing users to update their browser during session.

Matt.

When right-clicking on the Firefox icon in the Windows task bar one has the option to "pin" items by hovering over an entry in the "frequent" list and clicking on the little pin needle icon (with the hover text "Pin to this list").

How can I pin items that are not in the frequent list? I have tried for weeks to make an important page a frequent one by making sure to visit it daily but it never makes it to the list.

In `about:config` I set `mousewheel.with_control.action: 3` quite a while ago, and today, after an update it stopped working. Current version: `146.0.1 (aarch64)`. Any idea why?

Hello,

The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146.

The beta versions were having the same issue, i assumed it was related to Beta releases, so I switched back to stable one. However now firefox has released stable v147, the issue persists. Kindly fix it.

Regards, 4hm3d

The wrong password shows when I try to log into dws.com. The password that shows is 0606945495. I have gone to passwords in the browser and the correct password is shown, yet the wrong password still is shown.

Hello! :) Instead of normal letters (in English), normal font (in English), I'm getting Symbols & Shapes where words & letters should be. Happens daily & several times daily on a variety of web sites. The Symbols & Shapes never cover an entire page, just small sections here & there. Sometimes this problem fixes itself after a few minutes (meaning the Symbols & Shapes vanish and normal letters & words [in English] appear in their place). Sometimes I have to log in & log out a few times before it goes back to being a web site with normal words & letters (in English)... Sometimes, those areas - or patches - of symbols & shapes on a web site page Never get fixed...even going as far as to make the page (and one time the whole website) unusable. The extent to which I find this whole thing very annoying is compounding. Thank you in advance for your valuable time and your consideration of a remedy to my problem. Peace! ~ Catherine

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and some other things re TINY.

I am unable to open my profile on Firefox. I am using desktop and windows 11. I am typing this question on DuckDuckGo browser because I was unable to go in. It will not let me search, open new tabs, refuse to open new tabs and even to click on settings. I also tried to delete it in an attempt to log in again but it won't even let me delete it. The image I shared is all I see. No bookmarks, shortcuts, ways to do settings and other things. Thank you!

How can I remove the moving blue ball from the tab of a frequently used website? It's distracting and hopefully not symptomatic of a problem It appeared on this new computer/monitor, used to be an icon Thanks, --Laurie