Firefox Community Forum

lost all bookmarks and can not add them back. tried the restarting, importing from Google, etc. Sadly I am off of Firefox after more than 20 years using it. Fortunately Google works fine for me, but I miss Firfox.

Steps to Reproduce: 1. Launch Firefox (and add Sites shortcuts) 2. Do not navigate to any website 3. Observe network activity using Process Monitor or clash verge

Expected Behavior: - Opening about:home should not establish TCP connections to remote sites unless the user interacts with them.

Actual Behavior: - TCP connections are observed immediately to sites listed in Top Sites shortcuts, even without user interaction.

Notes: - Disabling DNS prefetch, speculative preconnect, and predictor settings does not prevent these connections. - Extensions have been ruled out, I can distinguish darkreader.org(extention) mozilla.org(update) and reddit.com(your sponsor url) from *.edu.*(my shortcuts), DON'T mention that. - Connections occur before any page navigation or clicks. - I suspect that Firefox may attempt to load site icons (favicon / tile thumbnails), but this is unconfirmed.

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to roll-back the version.

Attn: Customer Support

  Firefox is currently my "default" browser.  I am running the most current updated Firefox browser.  I am using a desktop iMac with OS of Tahoe 26.1     
  It appears since the latest few updates (on Firefox) over the last week or so, I can no longer log in to my online banking.  I am able to enter my username and password (I'm using the 1Password app on this desktop and my iOS).  After entering my username and password, the progress wheel just spins and spins and nothing further happens.  The screen just sits there and does not progress to the next webpage allowing entry to my banking.  I know that it is a problem with the Firefox browser.   When I log in to my online banking using Chrome, I have no issues, it logs right in.  
  What is going on?   Please advise.  I'm thinking about ditching Firefox and going with Chrome or Safari.

Thanks for your assistance Dennis Ontario, Canada

After running updates and restarting my computer, I am no longer able to open my common websites used frequently. I don't know how to fix this problem. The search bar runs until it times out.

In Australia, the Government Weather Bureau Service website site is WWW.bom.gov.au. When try to connection to various pages on this website, it can take up to 15 secs for page to appear. If I use Chrome, this problem does not occur. On searching Google, one suggestion is the fact that WWW.bom.gov.au only allows unsecured access ie. only allows http:// access not https://. Is there a setting in Firefox which will allow both types of access? I have tried in Settings/Privacy&Security/HTTPS-Only Mode to allow exceptions, but this does nothing. Any advice please. Regards Michael

My Firefox sometimes freezes in the evenings when using AOL Mail and Facebook. I put this down to my old and slow PC. But I now have a brand new PC working on Windows 11 and all seemed fine, but it happened again this evening. I then logged into Facebook using MS Edge and it was working fine.

Where are my shortcut tiles? I used CCleaner and they all disappeared and I can't get them back even though I make sure they were on and have 2 rows selected and restarted my computer since. This happened last week and still no sign of them. See pic for reference.

Hello Firefox Support Team,

I’m writing to report an ongoing issue I’ve been experiencing with Firefox over the past few months.

Within the last four months, Firefox has logged me out of every account I was signed into on three separate occasions. Each time this happens, all saved sessions are cleared and I have to sign back into every service again manually.

I haven’t intentionally cleared cookies, site data, or browsing history, and I’m not using private browsing when this occurs. This behavior is disruptive and I’m concerned there may be a settings issue, bug, or conflict causing Firefox to remove my sign-in data unexpectedly.

Could you please advise what might be causing this and what steps I can take to prevent it from happening again? I’m happy to provide additional details such as my operating system, Firefox version, or troubleshooting steps already attempted if needed.

Thank you for your time and support.

Best regards, Luka

Firefox installed a new version and my stuff has disappeared. I don't recognize the window at all. I have tried the "restore sessions" but I'm told it can't happen. I need my stuff back.

My main Email Got Hacked how can I change my email or add a Account recovery key to my mozilla account or even add Two-step authentication ? I am very frustrated, please advise urgently.