Firefox Community Forum

I once signed up for a stock service, which included a daily popup. When I found I did not need/want it, I discontinued the service and deleted all of the related files. But the daily popup still remains and occurs. When I contacted the service they said it was something still attached to the browser but could not tell me how to find it or remove it. I have looked at everything I could think of but cannot find any reference to 'Weiss' (service name) or any name anywhere within Firefox. What am I missing? Many thanks Jim Bigger

I posted a question about 6-7 days ago and received a couple of replies. The last one (from DENYS) sent me to an article that guided me to a resolution to my problem. I had to wait a couple of days to assure me that the fix worked. I now wish to reply to the last answer (to DENYS) to let him know he helped me. I logged into Mozilla.support and found the Community Forums and scanned the entered 'asked' questions but could not find my first question (got tired of scanning forever). How do I go DIRECTLY to my first entered question? Or is there even a way? After 30 minutes of this, I can see there are a zillion questions in this support file and wonder that anyone finds time to answer them all (kudos) to you all. But I want to acknowledge that DENYS did, in fact, help me. How do I do that - DIRECTLY? Now I've put another question into the long question file (sorry). Jim Bigger

I downloaded Mozilla VPN and immediately received a message from McAfee about malicious malware. Is Mozilla really promoting Mozilla VPN or was this a fraudster trying to access my computer?

I imported my browser data,Import browser data - bookmarks, passwords, history, extensions, and auto fill data from another browser - mistakenly. Can this action be undone?

Thank you

~ Lanae

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. Nothing has worked.

I need to reset firefox/mozilla password(s) and do not know how to use the recovery key. Do I type in the recovery numbers or how do I insert the key? I do not understand the concept of "using the key". bold text

I would like to use something else than the browser is use to download firefox on my xbox. the microsoft edge browser got worse and worse. is there any way that firefox would be able to provide its serivce on the xbox series s/x? im using the series x. it just has too many flaws and works way too bad to be a standard browser imo. i havent found a way to properly download firefox on xbox, only for smartphones. a xbox series x has way more power than any smartphone, even a series s is way above it as far as i know. therefore i dont feel like there shouldnt be a firefox version for those gaming consoles, which are also commonly used to browse the web.

I am a business owner and I need to log into united health care provider portal. Mozilla will not allow me to access. I'm using this link: https://secure.uhcprovider.com/ and Mozilla will not allow me to go further. This is causing work stoppage. Chat GPT says the link is secure. HELP! I need access so I can get paid.

From Chat GTP:

https://secure.uhcprovider.com/ I checked that exact URL, and here’s the key point:

👉 secure.uhcprovider.com is actually configured with HTTPS and a valid SSL certificate—so under normal conditions, your browser should show it as secure.

So if your browser is blocking it or labeling it “not secure,” the problem is almost certainly local (your device/network) rather than a new issue with UHC.

After I updated to the Version 150.0, everytime I want to check something on the mac menu bar, the whole page gets pushed down. Only the toolbar used to drop before the update. Thanks for any help in advance.

I am attempting to install/activate the built-in VPN feature in Firefox v150 on my Mac OS Tahoe 26.4.1 I have checked the various FAQs and followed the instructions but nothing seems to identify a built-in VPN. I have logged into my account per instructions and I do not find any icons on my toolbar to indicate setting up the built-in VPN. If I did dismiss this at some point, I am not able to recover the icon/application and continue my setup.

Any assistance would be greatly appreciated. Thank you.

When I attempt to access some sites I get the attached pop-up. But when I follow the directions it says to try again. This doesn't happen with other browsers. Is it really a protection or just a way for them to track me which is why I have Firefox?

I cannot access spectrum.net on firefox. The circle of death continues for hours and nothing come up. Have firefox and duck duck go in use. I have to open Chrome to get to the site.

How do I turn off the "split view" option... or move it somewhere else?

I get you are trying to add features... but this is one I dont need or want... and its in the place of a feature I ACTUALLY use "open link in new tab".

Very frustrating to try to open a new link only to loose HALF the screen I am currently using and NO WAY to move said tab off.

Unbelievably weird placement of this "feature".

I'm suddenly getting a blank, white screen when attempting to open GMAIL What got broken and how do I fix it?

I verified that the exact same link works fine in EDGE, so this is some kind of recent change specific to FIREFOX.