Firefox Community Forum

I cannot find the Firefox VPN prompt that they claim is in the top right corner of the tool bar & is apparently necessary to signup for this feature. Can anyone tell me what it looks like or where to find it? Thank you.

When I attempt to access some sites I get the attached pop-up. But when I follow the directions it says to try again. This doesn't happen with other browsers. Is it really a protection or just a way for them to track me which is why I have Firefox?

I have been using Firefox for a number of years. I use it with Windows 10. My internet connectivity has recently degraded to the point it is no longer viable. It is painfully slow and I keep getting "time out' notifications. I contacted my service provider and they suggested using a different browser. Although I was skeptical, I installed Chrome on my machine and tried it. Connectivity is back to normal. Why? What happened to Firefox? It shows as being up to date. How can I fix it?

Dear Sirs! I've been trying to install FF in several ways. Using installer.exe and setup150.exe. I started these files from same disk as the system (C), Temp folder empty and unlocked for read\write, located where it should be C-user-appdata-local-temp. I started files as administrator. Each time the setup fails with system notice like on the picture attached. It says "can not find specified file"

My notebook is very old, but it runs Win 10 OK, Chrome is OK also

Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz 2.27 GHz 4,00 Gb SSD 224 GB SSD P4-240 Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1) (64 MB) x64 system

Please help!

I have noticed that since around Friday, April 24th, 2026, that Youtube videos will sometimes refuse to load properly. The page for the video will come up, but buttons on the page will not load, and nor will the video. This started happening around mid-day, when prior to it, things had been fine. At first I thought it might be tied into the 'ambient mode' option on Youtube itself., But even after shutting that off, I found it was still happening at ranodm.

Is this something new Yotube is doing in their continued (idiotic) fight against ad blockers, or is there an actual glitch in the browser or, more likely, a glitch in Youtube? Like I said, this seems to occur at random and I can't trace the cause for it. I'll include a screenshot of what I'm seeing. But if anyone knows what's happening here, I'd appreciate it.

I should add that I am on Windows 11 and using the new version 150.0 for Firefox. (Congrats on that, by the way.)

I'll be honest, I keep hearing some other browser can block youtube ads innately. (Brave, I think it was called?) and while the idea is cool, I'm not giving up a browser I've used for over 20 years for it. If Firefox can find a way to implement a similar means of blocking Youtube ads innately, I;d love it. But for now, I just wanna know what the devil is happening with the site. Can anyone help?

firefox continues to put unwanted icons on the platform even as I try to keep dismissing some of them. How do I stop and only put the ones I want there?

Tks for the help - jb

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my browser every time I update Firefox. I call it malware because its not wanted, and it behaves like malware by secretly downloading content without my consent and then shutting down my browser when it finishes by blocking access to all new tabs.

I've tried adding policies to stop auto updates, but Mozilla Maintenance Service ignores all policies. I'm going to see if I can contact AVG and explain to them that Mozilla Maintenance Service is malware and see if I can get it classified as such to see if that'll finally get through to someone because I'm sick of this crap constantly being installed and forcing things on me whenever they want and not when I want.

Now after this update, every google search forces open my location service trying to force me to give location rights. This update is even more malware than all the other updates before hand. Firefox is getting extremely dangerous.

I was in contact with Bitdefender Support and they suggested the following:

If Facebook still won't open, open Bitdefender and:
  - Go to Protection > Online Threat Prevention > Settings.
  - Turn OFF "Encrypted Web Scan" temporarily.
  - Now reload Facebook in Firefox.

Afterwards, I also had to click on "Messenger" to get all my contacts.

This is temporary since before FF 150, Bitdefender ran with "Encrypted Web Scan", and I had no problem in loading Facebook. So something that changed in FF 150 conflicts with Bitdefender's "Encrypted Web Scan".

Hi,

I have been locked out of my account and the two factor authentication does not work any longer. This is the first time this has ever happened to me.

I do not have a Backup Authentication code, but I am logged into Firefox on my mobile. Unfortunately, the iOS version does not have the ability to change my Security settings as instructed by the guide.

Can you please help me gain access to my account?

Thanks and regards,

Bernard

Youtube playback causes Firefox to freeze up. Just the tab that is playing, not the entire browser. I have reinstalled firefox, used recommended settings and I have no addons or extensions. Other browsers work fine and there is nothing wrong with my computer. It is only firefox. This has been happening for about a month now.

How do I stop this from happening; never had this much of a problem before.

Access Denied You don't have permission to access "http://www.overstock.com/O-Days-Extra-20-Sale,/link,/results.html?" on this server.

I used to access the passwords and addresses stored on Firefox by putting in my Primary Password. But now it keeps asking me for a PIN. I can't sign in to Firefox to get the PIN because Plusnet closed down our email account without telling us, so my old email address is no longer valid.. We now use Gmail. But I can't change my email address on Firefox as it wants to send the link to my old email address, which no longer exists.. I have a secondary email address on my account, but it goes to my phone, and I don't do emails on my phone. I tried to change it, but to do so, Mozilla want to send a link (or maybe a pass number) to my old primary email address, which no longer exists.

What can I do?

If you are going to email me, please use my new email address: DougRoss70@Gmail.com Do NOT try to email me at my old email address:

Hi this can anyone shed anylight on this please? I was using Facebook earlier today with no problem then now it won't run nor open yet it runs fine in Google Chrome. I've cleared out the Cookies ect and re-tried but its not pitching anything.

Many thanks Rob

All of my streaming services stall on Firefox in the middle of watching regardless of what I'm on hulu, disney, espn, youtube, sirius radio. It's not my internet, which I have had checked by a technican in my house. The streaming works on Safari so it's definitely a Firefox problem. If you can't fix it, I will have to move all of my services to Safari.