Firefox Community Forum

I am having problems with logging into the VPN app. I paid a one year renewal in November 2025 and have had access to the app for both logins that use this computer. It is an Apple M1 Macbook Air. On Wednesday, when I tried to connect, it sent me to a page to select a plan for payment.

https://www.mozilla.org/en-US/products/vpn/?utm_medium=vpn-client&utm_source=desktop-signup-flow&device_id=602c31e5c3e043c687df2d1e7fc17da1&flow_begin_time=1779492973967&flow_id=8baedf7abe0402e07ee2f21622b22c13e6f85621900a55935f3e1a2455c42d0c#pricing

Then when I tried to sign in again, it gave me the spinning circle shown in the attachment. It has now been a couple of days where I have not been able to use the app.

I do have access to the built-in VPN for one of my logins, but not for the other one. I have gotten replies from general support that told me to try the special support for VPN.

Barry

Mozilla Firefox desktop : As at evening of 22nd May 2026, UK time, Firefox will not interface to Aol email. Gives " We can’t connect to the server at mail.aol.com ". Connection was fine earlier today, & as I know of no Mozilla changes, suspect this is a change at the AOL end. no longer permitting access to Firefox.  ?? Other browsers do connect, hence not an AOL outage.

Whenever I am moving my curser (pointer) on my track-pad a pop-up window appears defining the word I stopped on. As I click on a link, the pop-up appears before the link is opened. Very annoying, never experienced this before, I have been using Firefox for years.

Hey everyone!

I just noticed that post FF's 150 update, I can no longer drag and drop folders into my DSM window. This has been a non issue for over 6 years and all of a sudden, poof. I did find that you can still to this on Safari, but long term, Mozilla and Synology need to address this. There's already a post on the Synology fourms about it and I've emailed their Support Team to see what they have to day. Posting this here in case anyone has found a workaround in the Config settings pane.

Thanks! --Brian

Prior to the latest release I could easily log into the site https://fun.chicagotribune.com/game/tca-jumble-daily. I can login in but once at the player page I must enter command shift R to reload the page afresh. The response is very slow relative to the previous edition of Firefox. There are other examples I could site with similarly odd behavious. Just today I tried to make a reservation with resy. I got a total runaround to my entries. I eventually gave up and used Safari and everthing proceeded as expected and I made my reservation.

FireFox Browser messed up my Internet Download Manager and made it impossible to copy and paste from MS WORD to my emails. Once I uninstalled IDM, I was able to copy and paste. I could not even open a picture in another TAB as before. So the browser was updated and messed everything up. I tried the MS EDGE browser, and it functioned like FireFox browser use to as of today.

I frequently need to access logs in HTML format from a particular application. I find Firefox more comfortable for this, so I visit the parent path directly in the browser. However, the default sort order is by name; since these are logs, it's more useful for me to list them by last modified time. Is it possible to make this sort order the default when visiting file:// paths?

I've attached an image of what I typically visit for completeness.

Thanks.

I found on a browser search that setting icon means there are customizable features available. I updated to latest version of Firefox but have no idea what other features are available to customize. Too many setting options to go through every one. How do I find out what I need to do to get the settings icon to go away.

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EVERY timne I open your damned rotten system I lose ALL my hundreds of vital bookmarks and it takes me half a day fiddling about to recover them STOP IT. For goodness sake you are ruining my life. STOP IT!!!!!!!

'

I was logged out on my iphone's mozilla vpn, and when I tried to log back in, it requests a confirmation code that it never sends out. I tried to log in to my firefox account on my desktop as well, and it behaves the same. I never receive an email with a confirmation code.

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you have removed ALL my bookmarks every time I reboot Firefox. This is intolerable!!!!!!! You have cost me 24 hours of insufferable time trying to reinstall my hundreds of bookmarks.

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GET ME A LIFE PLEASE. DESPERATE. HELP! HELP! HELP! HELP! HELP!

New version 151 update last night and now all saved data is gone. No backup bookmark files created that I can see, so nothing to import. Where does Firefox keep its backup files for previous version?

When I look under appdata, roaming profiles, there is NO MOZILLA folder as has been suggested. Where is all my data??

THANK YOU IN ADVANCE

I'm running full screen on a 24" display at 1920 wide but for my old eyes have scaling set at 150%. I've tweaked my Customize Toolbar to just the way I want it, with no extra spaces, But most of my Extension buttons are hidden under the jigsaw or down in the extensions menu. I don't want most of them out of sight but right on the toolbar(s).

Is there an about:config to force them to be visible? Maybe make the Address Bar double-deep? Maybe just add another empty toolbar to be populated with extension buttons? Or is there an Extension to do something about this?

I've noticed for awhile that when exiting Firefox (currently 150.0.3) open tabs no longer close. When I re-enter Firefox (new start) I no longer get my home page. I've tried all key combination of exiting as well as the X. I searched this community and WWWeb and found nothing usefull.

Thank you for your attention to this matter. Rodney

Since a long Time i see Advertisements with Mozilla VPN for free. For shure not a real VPN but ... all Sites that i open with Mozilla should be bether protected. I never found this option and i think its again for "selected" Users. So i am not good enough ?