Why has the latest update done away with animated favicons? They worked on the previous version and I like them.

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to r… (read more)

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to roll-back the version.

Asked by information13 11 hours ago

Last reply by TyDraniu 2 hours ago

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 2 months ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Firefox is broken

lost all bookmarks and can not add them back. tried the restarting, importing from Google, etc. Sadly I am off of Firefox after more than 20 years using it. Fortunatel… (read more)

lost all bookmarks and can not add them back. tried the restarting, importing from Google, etc. Sadly I am off of Firefox after more than 20 years using it. Fortunately Google works fine for me, but I miss Firfox.

Asked by thewoodsfive 7 hours ago

Last reply by mattc 6 hours ago

Warning when login into Outlook live

Hi, Since three or four months, whenever I log into Outlook live, either on Mac or Windows PC, I get a security warning saying that the information will not be secure (Pl… (read more)

Hi, Since three or four months, whenever I log into Outlook live, either on Mac or Windows PC, I get a security warning saying that the information will not be secure (Please see attachment.) When I log into the same account, from Edge for example, I do not get the warning popup. I really enjoy using Firefox and would love to continue but this case is worrying me a bit. Any idea to help? Thank you very much, Mathieu B.

Asked by elblou 1 week ago

Last reply by jonzn4SUSE 6 hours ago

Some (nearly all) youtube videos will not play

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). … (read more)

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). Sometimes it results is a still frame, other times it spins forever. Many times, you can see a series of stills in the video as the time line is dragged from the beginning to the end of the video. A small number of videos will work, but I have not been able to predict which will work or why. A different Win 10 machine on the same network is fine. I have tried all of the solutions I could find searching on-line (clearing cache, cookies, reboot, restart, update browser software, etc, multiple times). Checked settings in windows, firefox and youtube looking for something. Any help would be appreciated. Have used Firefox for decades and I don't want to be forced to change browsers.

Asked by sayaaah 2 months ago

Last reply by eskayti 8 hours ago

Closing a tab doesn't actually close the browser visit

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was… (read more)

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was consuming a decent amount >2GB (checked the main url when clicking the youtube src, it was the video on that sole tab i was watching and nothing else playing youtube in the bg) so i closed that tab, waited a bit and re-measured but then see that the memory usage for youtube rose about 200MB... and the website for youtube is that same url for the tab that i just closed (when checking the src in the results for Measure). I've been revisiting the about:memory page, reloaded it and re-Measured and youtube is STILL THERE. Even now, 10 minutes later i still see youtube there, with none of my tabs running youtube.

If i close firefox entirely and re-open my tabs then it'll very likely fix it but this has to be a major issue no? I shouldn't have to close the entire browser program just to fix a website visit, which is youtube of all websites.

As of this moment, firefox, with 8 tabs open, is consuming 4,452.99MB (~4.5GB) where 2.5GB is youtube for that page i closed.

I don't know if sharing memory reports from the about:memory page give my cookies away or leave me open to a similar vulnerability so I won't share it unless a dev or similar asks for it but for now, I've included an image showing all the tabs i have open on firefox, 2 windows.

Asked by Quetz 13 hours ago

Last reply by dessertdish 9 hours ago

AdBlock listed as containing malware.

I just read a PC World article concerning extensions containing malware. AdBlock was listed and I've been using the extension for some time. Are you aware of this issue? … (read more)

I just read a PC World article concerning extensions containing malware. AdBlock was listed and I've been using the extension for some time. Are you aware of this issue? Is the extension available viz Firefox setting/extensions in question. Should I remove it?

Asked by rwathome 16 hours ago

Last reply by James 11 hours ago

Bookmark and history system Error after CC CLeaner

After running cc cleaner and even that i de select the book mark and side setting the Firefox Bookmars and history is non functional . i did create a new profile yesterd… (read more)

After running cc cleaner and even that i de select the book mark and side setting the Firefox Bookmars and history is non functional . i did create a new profile yesterday biut today i have the same Issue. I uninstalled CC CLeaner but i want to restore my Bookmarks system i need help with that. the explanation here are not really helpful

Asked by soschilling 15 hours ago

Last reply by jonzn4SUSE 13 hours ago

Selenium IDE, an Extension, No Longer Works with the Latest Update - Can you fix this?

With the latest update to Firefox, 147.0.1, our test suites run with the extension, Selenium IDE, has errors, "Failed:n.createEvent(...).initKeyEvent is not a function". … (read more)

With the latest update to Firefox, 147.0.1, our test suites run with the extension, Selenium IDE, has errors, "Failed:n.createEvent(...).initKeyEvent is not a function". I am running the latest version of Selenium IDE. Installing the previous version of FF has no errors. What is the solution?

Asked by msattaarel 15 hours ago

Last reply by jonzn4SUSE 13 hours ago

Firefox and Yahoo.com

All of a sudden today yahoo will not load I am able to load fine with edge I keep trying and sometimes it will partially load..I've used firefox for years along with yaho… (read more)

All of a sudden today yahoo will not load I am able to load fine with edge I keep trying and sometimes it will partially load..I've used firefox for years along with yahoo wth zero issues..please help I have cleared browsing history etc to no avil

Asked by thom400 15 hours ago

Last reply by jonzn4SUSE 13 hours ago

How do I get Firefox to open windows in the correct order?

When I start Firefox on Windows it does not open all the Windows it had last time even though that option is selected in settings. It seems random on which Windows open. … (read more)

When I start Firefox on Windows it does not open all the Windows it had last time even though that option is selected in settings. It seems random on which Windows open.

Then I start one Window at a time and restore my tabs from bookmarks. Once I have done that I have all the Windows in the order I want, with the tabs I want.

Then for no apparent reason some of the Windows disappear and/or the Windows change order. This is very frustrating.

How do I get Firefox to always open the Windows in the correct order and keep them displayed in that order?

Asked by Leo.Levosky 14 hours ago

Last reply by jonzn4SUSE 13 hours ago

Uninstall Ad Blocker

As usual on forums, none of the subject choices exactly fit my situation/problem, so I apologize for any unintended misdirection. How do I uninstall Privacy Badger. It… (read more)

As usual on forums, none of the subject choices exactly fit my situation/problem, so I apologize for any unintended misdirection.

How do I uninstall Privacy Badger. It's been disabled, but not uninstalled. Please be specific as to keystrokes, screens, boxes, location of item. Many instructions tend to overuse computer jargon or common industry synonyms used daily within their sphere, which a laymen cannot easily translate, and often raise more questions than they answer. Installed on my Firefox browser. Thank you in advance.

Asked by treatycity 16 hours ago

Last reply by Paul 14 hours ago

No profiles contain passwords and bookmarks that I can find

I started my computer bookmarks and password were gone. I can't find them in profiles or I don't know where to find them in profiles. I need this stuff obviously. It take… (read more)

I started my computer bookmarks and password were gone. I can't find them in profiles or I don't know where to find them in profiles. I need this stuff obviously. It takes me forever to reset everything. What if anything can I do?

Asked by bolliscaper 14 hours ago

Last reply by Paul 14 hours ago