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How do you avoid/deal with Firefox website incompatibilities? This happened on consecutive visits to two different websites today before I posted here. In the first on… (read more)

How do you avoid/deal with Firefox website incompatibilities? This happened on consecutive visits to two different websites today before I posted here.

In the first one, I disabled Ublock, cleared cache and cookies, and the site loaded, I then enabled Ublock with no error prompted.

Then I got a tab crash on Youtube. I wouldn't call tab crashes a daily occurrence for me, but I'm accustomed to them

Gmail tab crash just now. It just happened now with another website tab crash. i'm reverting back to 147.01

Is there any way to get the root of this. The only recent changes I can think of are browser (147.0.2 yesterday) and addon updates. Should I post my list of addons?

Asked by noel_envode 19 hours ago

Last reply by Denys 1 hour ago

error message when I want to see bookmarks

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause th… (read more)

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I tried following the directions in "learn more" but to no avail. Please help this senior citizen get his bookmarks back! Thank you.

Asked by Michael 13 hours ago

Last reply by Denys 1 hour ago

recovery key

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my… (read more)

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my recovery key but cannot find where should I type it to get back all my information. Is it possible to recover my information using the original recovery key, not the one I accidentally created? I really need to get the access to all my saved passwords, please help me with it. Thank you!

Asked by einite2002 5 hours ago

Last reply by Denys 2 hours ago

unable to log in yahoo mail account on firefox

I can't log in yahoo mail on firefox, but I can log in if I change to microsoft edge even if I turn off ad blocker, and add yahoo in exceptions for enhanced tracking prot… (read more)

I can't log in yahoo mail on firefox, but I can log in if I change to microsoft edge even if I turn off ad blocker, and add yahoo in exceptions for enhanced tracking protection

Asked by hanyangwang 3 hours ago

Last reply by Denys 2 hours ago

lost bookmarks

so i had a bunch of bookmarks saved, and when i logged in today they are gone, replaced with a message For quick access, place your bookmarks here on the bookmarks toolb… (read more)

so i had a bunch of bookmarks saved, and when i logged in today they are gone, replaced with a message For quick access, place your bookmarks here on the bookmarks toolbar. manage bookmarks (link)

so when I use the link I cant restore bookmarks, cant seem to save new bookmarks, and the FAQ section isnt helping, some of the stps they talk about are greyed out in my version, so I cant click on them etc.

Is this a windows 10 issue? Am I the only one having this problem?

Asked by tobe cooper 13 hours ago

Last reply by Paul 2 hours ago

Annoying widget on startup

You started pushing a widget a while back that shows the days I've been on Yahoo, concurrent and otherwise. This thing is annoying and I want it gone. I don't care how … (read more)

You started pushing a widget a while back that shows the days I've been on Yahoo, concurrent and otherwise. This thing is annoying and I want it gone. I don't care how much I've used Yahoo on my devices and You already know via tracking cookies.

Make it go away or tell me how to get rid of it - PLEASE.

Asked by tschager 21 hours ago

Last reply by Paul 2 hours ago

Interacting With / Clicking On / Click On Any Extension Crashes Linux Firefox | 147.0.2 (64-bit) Debian 12 Gnome Wayland

NB - For the past half a year I have to sometimes right click to interact with them, anyway Effectively, I will interact with the extension at the most basic, normal lev… (read more)

NB - For the past half a year I have to sometimes right click to interact with them, anyway

Effectively, I will interact with the extension at the most basic, normal level on something that has interactive elements like a dropdown menu, or basic options.

I will click / right click on the icon and the highlight will appear, then that's it ... the browser then crashes and does not recover. :(

What's worse is that I have to Force Quit and when I restart there is no crash report to send to Moz.

I am just wondering if other Linux users have experienced similar issues.

The attached image is taken at the moment before the 'Force Quit' dialogue opens up in Debian 12 Gnome (Wayland) ...



I have Hardware Acceleration on.

I am about to start testing with it off, but I work from the browser, and do not want performance compromises. So that is (at best) a work-around, and certainly is not a fix.

I'm on version 147.0.2 (64-bit) which would appear to be from the Mozilla Firefox Debian Package mozilla-deb - 1.0 install/repo/whatever ... and the PC specs are: Processor: Intel(R) Core(TM) i7-10850H CPU @ 2.70GHz Memory: 32705MB (11893MB used) Resolution: 7680x2358 pixels OpenGL Renderer: Quadro RTX 3000/PCIe/SSE2

These are my media. prefs ... but ... I doubt that it is relevant: media.ffmpeg.allow-openh264 true media.ffmpeg.customized-buffer-allocation true media.ffmpeg.disable-software-fallback false media.ffmpeg.enabled true media.ffmpeg.encoder.cpu-used 7 media.ffmpeg.encoder.enabled true media.ffmpeg.encoder.quantizer-max 35 media.ffmpeg.encoder.quantizer-min 10 media.ffmpeg.vaapi.force-surface-zero-copy 2

Asked by eliot.cole 6 days ago

Last reply by Paul 2 hours ago

Firefox toolbar

I cannot find Firefox About - Help because I don’t see the toolbar that is supposed to contain the About button. I am using Firefox 147.2.1 (67326) on an iPhone 13 Pro 2… (read more)

I cannot find Firefox About - Help because I don’t see the toolbar that is supposed to contain the About button.

I am using Firefox 147.2.1 (67326) on an iPhone 13 Pro 26.2.1

Any help is much appreciated!

Asked by ccrider2797 20 hours ago

Last reply by TyDraniu 4 hours ago

Firefox not launching after update - since version 146 - Requires reinstall after each update

In my org - ever since the release of Firefox 146 - each time an update is rolled out on a WIndows 11 endpoint - Firefox is no longer able to launch. This is resolved b… (read more)

In my org - ever since the release of Firefox 146 - each time an update is rolled out on a WIndows 11 endpoint - Firefox is no longer able to launch.

This is resolved by uninstalling and reinstalling the client. We've had no issues with the ESR release in my testing.

What changed? Anyone else experiencing this?

I had our security team take a look at the antivirus - they've confirmed we aren't blocking Firefox and they did not see any block reports.

No relevant policy changes have gone through around the time of the incident. Initially I suspected users were installing Firefox ESR from the Company Portal alongside the standard release - but confirmed this is not the case. Also ruled out browser extensions - error persisted across a config without any extensions.

Please let me know if there is troubleshooting info I can collect. I included info from my own browser, but I reinstalled on the 27th and it has been working since. However, it has broke specifically on the days new releases have come out.

Thank you for any suggestions!

Asked by super_118 19 hours ago

Last reply by TyDraniu 4 hours ago