When synchronizing, all data did not transfer

I cleaned the AppData folder to speed up the computer, then it turned out that there were Mozilla files, which threw away all my data form browser. I synced the browser d… (read more)

I cleaned the AppData folder to speed up the computer, then it turned out that there were Mozilla files, which threw away all my data form browser. I synced the browser data on the phone, but it didn't transfer everything (history and login data missing). What to do to have my passwords again on the computer?

Asked by karwatnoemi 31 minutes ago

Bookmarks and new tabs

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which ma… (read more)

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which made me feel inconvenient. Previously, the new tabs could also be customized, but now they can only be blank or the default pages of Firefox. So, can the new version of Firefox solve these problems? Or which of the older versions of Firefox can still meet my requirements?

Asked by 2475575371 2 hours ago

Automatic crash

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't wor… (read more)

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't work.

Asked by 2475575371 13 hours ago

Last reply by 2475575371 3 hours ago

Best Privacy Settings in Firefox for Healthcare Websites with Embedded Tools like Google Maps?

Hello, I manage a healthcare education website (https://thelabon.com/contact-us/) and I'm focused on optimizing privacy and performance for users accessing our medical co… (read more)

Hello, I manage a healthcare education website (https://thelabon.com/contact-us/) and I'm focused on optimizing privacy and performance for users accessing our medical content through Firefox. Currently I have not embedded it yet I am using only an image of the map instead. What are the recommended Firefox settings, extensions, or practices to ensure user privacy, especially when embedding external tools like Google Maps or analytics services? Any guidance would be appreciated!

Asked by Dru 22 hours ago

Last reply by Dru 6 hours ago

New tabs not opening

Muy problem is ony desktop.. A few days ago I started having the problem that when I click on a link, a new tab opens but it does not load any content. The little dots on… (read more)

Muy problem is ony desktop.. A few days ago I started having the problem that when I click on a link, a new tab opens but it does not load any content. The little dots on the tab go back and forth but nothing loads. My home page always opens and I can open articles on that page, but new links do not open. I restarted the computer and it seemed that the problem had corrected, and I was able to open a couple of links but then nothing more would open.

Asked by DandZS 10 hours ago

Firefox does not play sound despite being attributed to correct device. All other apps OK.

What the title says. Firefox just isn't playing any sound whatsoever. Troubleshooting: Volume mixer indicates that Firefox is using my speakers, along with all other… (read more)

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

  • Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).
  • Other web browsers play sound successfully.
  • Restarting Firefox and my computer did not help.
  • Switching the default sound device and changing back did not help.
  • Changing to headphones made no change.
  • Tabs are not muted.
  • Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o
  • Started Firefox in troubleshooting mode; still no sound.
  • Started Firefox in a different profile; still no sound.
  • Started Firefox in private mode; still no sound.
  • Tried ending the audiodg.exe process in task manager and restarted; still no sound.
  • Double checked media.autoplay.blocking_policy, was set to 0.
  • Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.
  • Disabled hardware acceleration; still no sound.
  • Refreshed Firefox; still no sound.
  • Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Asked by Umbravita 1 week ago

Last reply by Umbravita 11 hours ago

Accessing websites

I have been an avid user of the Firefox browser on my PC for over a decade but a few days ago, when I tried to access a website on my Firefox browser, it would not connec… (read more)

I have been an avid user of the Firefox browser on my PC for over a decade but a few days ago, when I tried to access a website on my Firefox browser, it would not connect me to the website. I have many tabs open in my browser and when I try to access any of the tabs, I get the same problem. There's a dot that moves endlessly back and forward in the tab while the screen remains blank. In the heading next to the website address it says "not secure", but it is saying this for all the websites that I was previously able to access and any new website that I enter. How can I fix this to access websites? I have tried restarting my computer but that has not fixed it.

Asked by j_hagel 17 hours ago

Last reply by j_hagel 11 hours ago

Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never… (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 12 hours ago

No online connection

I travel to two different locations a few times a year. I use the same basic "computer" for each one, though they're far apart. It works through a "sneaker network," wher… (read more)

I travel to two different locations a few times a year. I use the same basic "computer" for each one, though they're far apart. It works through a "sneaker network," where data files, profiles, etc, are copied to a portable hard drive and then copied to the next computer, so they're fairly identical.

The problem is that this last time (and I've been doing this for perhaps about 3 years), Firefox has refused to do anything online. I can use it offline, but not online. The "work online" is unchecked, so it should be online. But it refuses to do anything.

After several Firefox reboots, windows reboots, checking everything, Firefox still does nothing.

Currently I'm using Waterfox and Edge. Both work fine. Thunderbird works fine.

I've had this problem since Tuesday night. So about 48 hours now, and nothing at all.

The way I transfer from one computer to another without losing email or current Firefox status is to copy the newest profile over, delete the old, and then copy the current program, as well.

Thus, the program is up to date, as is the profile, but all I get when I type in any address is that dot thing at the top, going side to side.

Thank you in advance.

Asked by Beadmaster 13 hours ago

Last reply by Beadmaster 12 hours ago

email cant load

Both Protonmail and G mail doesn't work anymore. Protonmail shows entire mailbox is empty, Gmail shows in red 'Oops! Your selected image failed to load' I have been usi… (read more)

Both Protonmail and G mail doesn't work anymore. Protonmail shows entire mailbox is empty, Gmail shows in red 'Oops! Your selected image failed to load'

I have been using Firefox for many years now and have never had this problem.

I can only use my mail accounts now on Safari, but the browser is no longer supported but it still works, I cannot use Firefox but Safari works, so it isn't a email provider problem.

I'm including a screenshot from gmail. Although I can sign in on Gmail, I cannot use Youtube as it shows I'm signed out?

I'm including a screenshot from Protonmail, you will see that it shows 76 items in the inbox, but none can display.

Thank you ....

Asked by Corbus Hendrick 12 hours ago