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NewCookie Blocker

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scamme… (read more)

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scammed? Thanks for any help.

Asked by grnbmw 1 day ago

Last reply by Terry 1 day ago

  • Solved

browser issue

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cann… (read more)

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cannot get on to, eg Twitter, my banking through Nationwide, very frsutrating. So I tried to set a restore point prior to thios morning but that made no dofference, getting desperate now.

Asked by stewart.r.j 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

cookies

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have… (read more)

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have tried umpteen ways around this to no avail. Google Chrome does not have this problem!! I am using version 100.0.2

Asked by Elgar 3 days ago

Answered by cor-el 3 days ago

  • Solved

Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (read more)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 3 days ago

Answered by Dropa 3 days ago

I keep on being logged out on computer reboot on Garuda Linux

When I restart my computer, I am logged out of all websites although I did not select settings such as "Delete cookies and site data when Firefox is closed". This only ha… (read more)

When I restart my computer, I am logged out of all websites although I did not select settings such as "Delete cookies and site data when Firefox is closed". This only happens with reboots and not on Suspend.

I saw two similar posts but the options look like they changed name since then: https://support.mozilla.org/en-US/questions/1319622 https://support.mozilla.org/en-US/questions/1289909

I tried to apply the solutions linked there, to no avail.

This behaviour only happens on my Garuda Linux and not on Pop-os. Thus I am not sure here is the right place to ask this question.

Another strange bug which may be related is the following: if I zoom in a page (say set it at 120 percents) then go to another tab and then come back to the page I zoomed in, the zoom is reset to 100 percents.

Any help would be greatly appreciated!

Asked by benoitseron 5 days ago

Last reply by Seburo 5 days ago

Firefox is configure to not delete cookies or history, but it still clears them

I have Firefox 99 for Mac "Delete cookies and site data when Firefox is closed" is unchecked History is set to "Remember History" Enhanced Tracking Protection is set to … (read more)

I have Firefox 99 for Mac "Delete cookies and site data when Firefox is closed" is unchecked History is set to "Remember History" Enhanced Tracking Protection is set to "standard"

Yet every time I return to a site where I've checked "remember me" , I'll get prompted to login, and perhaps also get a security message "you've logged in from a new computer" in my email from the site.

Is there an easy way to verify that Firefox is storing cookies for a site. Maybe an option to right-click on a site's web page and view "cookies are stored for this site" in the context menu? I'm losing a lot of my productivity time logging back into sites that I just logged into earlier in the day.

Asked by john542 1 week ago

Last reply by vda1 1 week ago

Unable to enable 3rd party session cookies

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and E… (read more)

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and Edge works but I do not care for it.

Can't be that freakin hard to allow the viewing of Kaltura lecture videos posted by professors in an application that is used by many educational institutions across the country. Google and Edge seem to have figured it out so why can't Mozilla?

This issue needs to be fixed!

Asked by j.wright031970 2 weeks ago

Last reply by cor-el 2 weeks ago

Cookies not fully deleting

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to … (read more)

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to delete ALL cookies. I can not find what this 13.0kb is and why is it still there after deletion? Windows 10.

Asked by Nightowl 2 weeks ago

Last reply by Dropa 2 weeks ago

Update has screwed up my settings

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning. Why dod you not include copying these se… (read more)

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Asked by steve447 3 weeks ago

Last reply by Terry 3 weeks ago

Logging into chase.com

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun… (read more)

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Asked by pyadkins 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (read more)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 3 weeks ago

Last reply by James 3 weeks ago

Trying to re-enable Kaltura 3rd party cookie to play back my videos for the classes I teach at college.

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please upd… (read more)

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." I have tried so many things and nothing is working. I've had this happen before sometimes at the beginning of a semester; but I have been able to restore it in the past. Now, nothing I do works. Please help. Also, how can we prevent this from happening again? Kaltura is a well known website used by colleges and universities for teaching online classes and playing back video. Why do we have to constantly update the settings? And if so, why are they not working now? Please help. I need to teach my class. Thanks.

Asked by Toni 3 weeks ago

Last reply by Dropa 3 weeks ago

  • Solved

218 kb cookies I cannot get rid of MacBook Pro Firefox

Regardless of what I have tried i still have: Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space. Iam using: History… (read more)

Regardless of what I have tried i still have:

Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space.

Iam using: History Firefox will Firefox will remember your browsing, download, form, and search history. Always use private browsing mode

Firefox is u to date I have restarted ....

Thank you for help - Nicolas

Asked by nef85123 1 month ago

Answered by cor-el 4 weeks ago