Firefox Support Forum

How can I do a search on the Mozilla and Firefox web sites (in help or community) using AND search terms instead of the default OR searches.

Specifically, I am trying to search for "PDF" AND "Search" -- for problems with finding things in PDF files. But the search, as performed, finds hundreds of pages with "PDF" OR "Search", so mostly irrelevant.

Ever since the latest update to Firefox I can't scroll thru my Bookmarks Sidebar. When I try it does all kinds of random scrolling actions, flashing, scrolling randomly.....etc. It is a mess.

I have other software with sidebars that work fine.

Where to I find the time that I open a website with Firefox? For example, I go to Verizon Support, and the Verizon Chat Agent is trying to find a solution. I have waited over an hour, and conveniently for Verizon, they cannot even let me download the chat in text or email. I'd like to know how much time I spend with Verizon (website) trying to get a solution to my problem.

Updated to Win 10 Pro 2004 this morning and now web pages either won't load or take considerably longer (minutes longer) than opening the same page in Chrome. I've tried the following:

• Restarted Firefox in safe mode
• Restoring Firefox via Apps panel
• Restarted my PC multiple times
• Uninstalled and reinstalled Firefox

This also occurs in MS nightly.

Any help would be great!

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfectly on the same items. This situation created an unknowing error on our part, in that, trying to go back to 78.02, we ran into a compatibility issue with the profiles folder / files. Saving the profiles in 79 stamps them accordingly, and will not allow that folder to be used on 78.02. That unleashed 2 day's worth of struggle to get back to 78.02 with everything we had customized, plus our bookmarks. We found this compatibility issue very hard to crack using the FF help system, but eventually we succeeded by manually creating a "new folder", and copy / pasting all the files, deleting the compatibility.ini. We then invoked this default New Folder and got back to normal. And yes, Java-based items are working normally again. There seems to be no grumbling on the web (at least, as yet) about what we regard as a bug, but we did waste a couple of days on this, and are now carefully "Not now"-ing the update to 79 message, until more info is available and a fix is offered.

Firefox 75.0 has just been released. Address bar has been ruined with dynamic size and lines with increased height. For some unknown reason Mozilla developers think that taking away more vertical space will help their browser have "Focused, clean search experience that's optimized for smaller laptop screens" as they state in the release notes. Outrageous.

Now tell me how to go back to the old behavior.

I want a full horizontal length search result widget as it was before.

I DO NOT want an ENLARGED address bar while searching. Simply annoying that it changes its size and looks like popping out from the upper top toolbar every damn time I type something into it.

I want the ORIGINAL LINE HEIGHT of search results in the expanded address bar.

I want an address bar that doesn't expand when focused with Alt+D, like the old one.

I haven't found an about:config option to restore old behavior. However, a userChrome.css workaround is still good for me.

I started my computer and it told me it was slow and clicking this would correct that. Instead, it wiped out my roboform that I have used for years to log me in to my accounts. How in the hell can I get this thing corrected??????

I've been trying for two days to correct a problem with Firefox. When I try to open the app on my iMac (10.15.6) I get a message telling me that my "Profile is missing and Firefox profile cannot be loaded. It may be missing or inaccessible."

I've made many attempts to fix this, including trying to download the Profile Manager app. I even called Apple support.

Is there a way that you can help me? I'm lost without my Firefox!!

Thank you!!!!

-- Jay Gorodetzer

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work.

It is a trusted site that I have used for many years. The error message above displays and I get the option to retry which usually works, but I lose any content up to that point.

I have contacted the website owners as suggested and they say it is a Mozilla issue. I found a couple of suggestions to fix this on-line, but it did not work.

Can you help?

I get this error message when trying to log into our Stripe account at https://dashboard.stripe.com/login "Something is wrong with your CSRF token. Make sure cookies are enabled in your browser, and try reloading this page. If you continue to see this error message, please let us know at support@stripe.com."

I am running the most current version of Firefox and cookies are enabled. I can log in successfully on Chrome, but I'd prefer to use Firefox.

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I choose "copy" from "edit" in menu bar. But of course i used to command+C. Everything good with other shortcuts. What could be the problem?

I know how to bookmark a site and also know how to put that address in an existing folder or to create a new one with the appropriate name.

I can't figure out, though, how to open the saved-named folder to open the address that I need.

Duh, it's probably a simple procedure.

Thank you for taking the time to explain the way to do that.

Sorry, I forgot to give my email address: joe.mangino.jr@gmail.com

Joe

I am running with firefox 79.0 and am using ubuntu 18.04

I have been using google hangouts for some time with no problems but, now, it will no longer work. It tells me that I have a problem with my camera/video and to check my network. My network is dandy. The only thing I could think of is that its a firefox problem. To check that I brought up google chrome and tried hangouts there and it worked just fine.

I have searched for a solution and found none although there has been an ongoing problem with hangouts for some time.. I suspect that some of the stuff that has been added to firefox to be the culprit but am not sure - hence this.

If anybody has a clue please let me know - thank you!

This started when Firefox updated to 79. Now, after I open Gmail, a minute or so later, usually after reading or replying to an email, Gmail disconnects from the internet connection. I get a message at the top of the screen,

When I exit Gmail. it asks if I am sure I want to leave the page. This indicates to me that there is an action pending in Firefox or Gmail. When I restart Gmail, the messages that I deleted are still available, marked as read. These may be the pending actions that generated the "Are you sure" message. Once Gmail exits, nothing else works in Firefox, The only way I can continue is to close and restart Firefox. I do not have the problem in other browsers.

I upgraded to Catalina (Mac OS 10.15.6) from High Sierra and now Firefox 79.0 won't open most web pages--it just displays a blank window and a little dot dancing left & right in the tab. A few web pages (e.g., support.mozilla.org) work OK. I restarted Firefox in safe mode; rebooted the system; and searched System Preferences/Security & Privacy in vain for a request from Firefox but nothing helps. Suggestions?

Also, Catalina crashes and restarts about twice a day, so far always when I'm out of the room, but I don't know if Firefox has a hand in it.

--Tom