2FA Sometimes Only Accepts Hardware Key for Biometrics Instead of Touch ID

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in bio… (read more)

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in biometrics is inconsistent.

For reference, I am using Mac OS Sonoma 14.4.1 with an ARM processor.

Asked by Sarah 1 month ago

little window in right lower corner

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manua… (read more)

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Asked by weary 1 month ago

Last reply by zeroknight 1 month ago

Sudden recent clogged up searches / loads on newest Firefox

Hi Mozilla - I just wanted to report some recent phenomena. In the past couple weeks Firefox, and related Private Browsing browser, seem to have developed consistent han… (read more)

Hi Mozilla - I just wanted to report some recent phenomena. In the past couple weeks Firefox, and related Private Browsing browser, seem to have developed consistent hangups in fetching data across a pretty wide range of sites. Both my banking sites will not load after logging in to them, just spins and spins. Also some very general searches will not load any results for minutes at a time, I just give up and kill them. I've uninstalled/cleaned/reinstalled latest version, etc, etc. By comparison, these same data fetches in banking sites, etc, work dandy in Duckduckgo browser, which is also a heavy no-trace browser. This ominous to me as I really like Firefox and do NOT want to have to resort to Edge. Duckduckgo browser is very good but doesn't have nearly the menu or favorites sort of features that Firefox does. Can you investigate? This is typical Win 10 system in Lenovo i7, been working like a champ till just recently, no system changes. Thanks.

Asked by DaveyJones700 16 hours ago

Last reply by DaveyJones700 15 hours ago

Change FF browser from MS store version to download version

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings. How do I go abo… (read more)

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings.

How do I go about this?

Thank you!

Asked by Lulu 1 day ago

Last reply by cor-el 1 day ago

Removal of Extension Opt - Out Google Analytics

I using an ASIS Latop model X756U running the Windows 10 Operating System. Firefox is my default browser. I installed the Opt-Out Google Analytics Extension on 9 June 2… (read more)

I using an ASIS Latop model X756U running the Windows 10 Operating System. Firefox is my default browser.

I installed the Opt-Out Google Analytics Extension on 9 June 2024. The intent was identify which of my applications are using Google Analytics by testing them and seeing which ones were broken.

Having done that I removed the Opt-Out Google Analytics Extension from the Firefox Extension list.

Unfortunately the extension remains active and continues to disrupt my browsing experience.

How do I remove this extension permanently?

Dave

Asked by DaveG 16 hours ago

Weird fullscreen animation on mac

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of… (read more)

So on my macbook when I enable fullscreen the anmation is super weird. first it stretches the video to the top and then just expands to the whole screen, when I go out of fullscreen is stretches to the bottom and then goes out off fullscreen. for example on safari it just expands the video until it takes up the whole screen. I have gone in about:config and disabled the fullscreen animation but that did nothing.

Asked by senne1009 1 month ago

Last reply by zeroknight 1 month ago

Weird distorted audio on you tube videos only. No problem using Edge browser

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube video… (read more)

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

Asked by alan1572 1 day ago

browser

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and co… (read more)

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and connect the screen to a web TV to watch YouTube in my big tv. However, when I click to maximize the window, the connection becomes unstable, and the virtual screen disappears every time I click the YouTube icon to do this. This problem never occurred before. I would appreciate your help in resolving this issue. Please let me know if you require any additional information from me.

Asked by A77EXOTICFLOWER 1 month ago

Cannot make Firefox my Default Browser

I Cannot make Firefox my default Browser,(Windows 10) If I go into Apps & it Shows (IN BLACK) that Firefox is my default Browser & then go into Firefox,it shows t… (read more)

I Cannot make Firefox my default Browser,(Windows 10) If I go into Apps & it Shows (IN BLACK) that Firefox is my default Browser & then go into Firefox,it shows that Firefox is NOT MY DEFAULT Browser I Have Totally Deleted Firefox & Clean the Registry of Firefox before install a new Version I Also have a Laptop (windows 10) & it works perfectly So On my Desktop,I Went into Users/Local & Delete Firefox & also went into Local Low & also Raming & deleted all firefox & then I went into my Laptop & Copied all Firefox Data from each of Local,Local Low & Roaming & Pasted thenm into each of the Local,Local low & Roaming BUT IT STILL WILL NOT Allow me to Have Firefault as Default I have Microsoft Personal come into my Computer & he COULD NOT make it my Default either I need somebody which is very KNOWABLE to REply PLEASE ASSIST Thank You Darryl

Asked by smithassoc 6 days ago

Is it normal for bookmarks to take this long to load on startup?

I am using the latest version of firefox nightly. I notice this on another PC that shares the same profile. However one of my PCs doesn't take this long and it uses the… (read more)

I am using the latest version of firefox nightly. I notice this on another PC that shares the same profile. However one of my PCs doesn't take this long and it uses the same profile as well. It also seems that the pinned tabs are not loading correctly because I get errors with those pages too.

https://imgur.com/a/6IIyTJc

Asked by gsrgtrdg4565653 1 month ago

Error code: SEC_ERROR_UNKNOWN_ISSUER when using vodafone mobile data provider phone hotspot.

This happens on other websites as well: https://www.exploit-db.com/ Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: true HTTP Public Key Pi… (read more)

This happens on other websites as well: https://www.exploit-db.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIICpzCCAY+gAwIBAgIRAKwGoGQAAAAAmCY0AAAAAAAwDQYJKoZIhvcNAQELBQAw fzELMAkGA1UEBhMCRVMxDzANBgNVBAgMBk1hZHJpZDEPMA0GA1UEBwwGTWFkcmlk MQ4wDAYDVQQKDAVBbGxvdDEOMAwGA1UECwwFQWxsb3QxLjAsBgNVBAMMJWFsbG90 LmNvbS9lbWFpbEFkZHJlc3M9aW5mb0BhbGxvdC5jb20wHhcNMTYxMjE2MTMwNzQ5 WhcNMjYxMjE2MTMwNzQ5WjAdMRswGQYDVQQDDBJ3d3cuZXhwbG9pdC1kYi5jb20w WTATBgcqhkjOPQIBBggqhkjOPQMBBwNCAAQ6cVWKA7AbHU4bIprcBJJbf5Ggu1m2 l7AKSfxW+qP7yVdufqa0G1QUHSAuRSuSH1gY4BLBkCrF1nSUePkDGiP9o0swSTAd BgNVHREEFjAUghJ3d3cuZXhwbG9pdC1kYi5jb20wHQYDVR0OBBYEFBfx8iCjxST9 q2VG6sjqslEAp5nRMAkGA1UdEwQCMAAwDQYJKoZIhvcNAQELBQADggEBAHgjFO4M jlQprOomfaK474+gLvuhl9h0+CQVzxHOZvM7enfi9AAKX2PmjHLnfh3BFKvHqtHs BImhiOx1eP/1aKMAy/RLDPz/5/rEG6pb9V+s1/ByMRPYjRZycfKgO23FfY2FEiZo 8eWuoELjJw186Zy8Y7IunUdlIKx7C9Bm7alBfd9XJSvJgphYqNsSFqwq1m4sOXf7 R1iFIhC7oFPp209LQ6krOHDSxiB9rkQ0rKkpslvGIClesi7SUm/SDQ1OBESnByD9 IXiNPxRUFMefwQ90F12RMalfWnTjbgNqsJHK/Q0u4cIFDXfx+lJ9/PLq+mtC8IZL HfuPiRKqEguiRso=


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIID3DCCAsSgAwIBAgIBATANBgkqhkiG9w0BAQsFADB/MQswCQYDVQQGEwJFUzEP MA0GA1UECAwGTWFkcmlkMQ8wDQYDVQQHDAZNYWRyaWQxDjAMBgNVBAoMBUFsbG90 MQ4wDAYDVQQLDAVBbGxvdDEuMCwGA1UEAwwlYWxsb3QuY29tL2VtYWlsQWRkcmVz cz1pbmZvQGFsbG90LmNvbTAeFw0xNjEyMTYxMzA3NDlaFw0yNjEyMTYxMzA3NDla MH8xCzAJBgNVBAYTAkVTMQ8wDQYDVQQIDAZNYWRyaWQxDzANBgNVBAcMBk1hZHJp ZDEOMAwGA1UECgwFQWxsb3QxDjAMBgNVBAsMBUFsbG90MS4wLAYDVQQDDCVhbGxv dC5jb20vZW1haWxBZGRyZXNzPWluZm9AYWxsb3QuY29tMIIBIjANBgkqhkiG9w0B AQEFAAOCAQ8AMIIBCgKCAQEAtckdwPaklW7lAUz/jjFnePUeGNG0w9E1ajLq4UZO vol1ESRdiVXJhj43/4NtvFGiw0ujDwh8K5xErtaXx+W+Lk0yw2uXATBtdvr3pdDj cxNjUVYl6iis0lxgKff02fsLHdLvy9hJX08wsBF6NKW9YetM6WznDsWztucfg8a1 QaUxFzwHxKjTaV9+RO1zosUgU6RIZwBJrXnyJPeMdbDeS7+WXIAQT1WlficRckAw 4VX7l90AVXzng+Kf+SErsD0DtOiMS/nawa/0tW6whd6zmSaCtPJg37EBp3BQkpdn RvRCsG9h1aWkBUdFNb0mNbnHDP0dmWrDZEFKNmpeC6LmkQIDAQABo2MwYTAOBgNV HQ8BAf8EBAMCAQYwDwYDVR0TAQH/BAUwAwEB/zAdBgNVHQ4EFgQUqLwqHQ0a0mcp ebqXCx9QL1ibqvcwHwYDVR0jBBgwFoAUqLwqHQ0a0mcpebqXCx9QL1ibqvcwDQYJ KoZIhvcNAQELBQADggEBAHJsGkbv+mGhMHfc5z1UZGsH0rkV0U+tl/6hwutyMHPO tvHCwK30keSqiIz8E0grwkMAiS4Ir1w52hfJB0JndxWv1rBTk5gA5ASruhsNKcgv hDgfuVBwSw7ILX9wkl5J2Eu/ew3TRB8lDO7XX4DF0p2L1DyZl+r0HSB9NgQH4kI7 HSxW0oo34bu+S/u3ycMZ1RjjzzVKtI5S6ydVz2qKVqhuSwuFJnndoKjrzMphwraN cKSTLyIj77FK1IUtiivprXk15/lrlnoK+zIlrCzR/Yl5pBYDjb1VhTLUBzm8uNV/ dlYQqPygZFfK8Al/p1grILXWUHmdOaUX+AoWlitKDJo=


END CERTIFICATE-----

Can you help?

Asked by Gregory Laycock Hammond 2 months ago

Last reply by Gregory Laycock Hammond 2 months ago

how to restore Firefox status bar to show URL under cursor

Firefox 115.11.0esr from openSuse doesn't display a status bar at the bottom of the window. How can I restore this feature to display the actual URL of a "link" under th… (read more)

Firefox 115.11.0esr from openSuse doesn't display a status bar at the bottom of the window. How can I restore this feature to display the actual URL of a "link" under the cursor, as in Thunderbird?

Asked by konsultor 16 hours ago

Last reply by cor-el 5 hours ago

Zoom issue

I have used Firefox to access my Zoom accoutnfor several years. Today, the screen goes blank when I click on sign-in. This does not happen with other browsers on my PC… (read more)

I have used Firefox to access my Zoom accoutnfor several years. Today, the screen goes blank when I click on sign-in. This does not happen with other browsers on my PC. Help....

Asked by epzcaw 15 hours ago

Last reply by cor-el 5 hours ago

Blank pages

I have noticed a few websites will go to blank pages. Today, while trying to log into my Microsoft account, I was able to enter the login id and then the password, but w… (read more)

I have noticed a few websites will go to blank pages. Today, while trying to log into my Microsoft account, I was able to enter the login id and then the password, but when I went to enter the website I arrived at a blank page. I tried the control-shift-R fix, from this website, but it was of no value.

Asked by tdninlos 1 hour ago

The requested URL was rejected. Please consult with your administrator.

I keep getting the following error when trying to get into my websites: The requested URL was rejected. Please consult with your administrator. Your support ID is: <… (read more)

I keep getting the following error when trying to get into my websites:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: < 2345399105916549715>

This has occurred recently after I had a very short power outage. Firefox has been acting weird ever since.

Asked by Mike Stewart 5 days ago