Firefox Support Forum

Whenever I go to fill out a specific form on a specific website for my job, when I load the page, the form is already filled out with a previous (and the same) form I had done last week. I have tried logging out of my Firefox account but that did not solve it. I have messed with every possible browser history, auto-fill, and saved addresses option possible. It is literally just this one form. I have no idea why it keeps pulling up one person's information and no one else. It's getting really annoying to have to go through and delete the information so I can put in new information. Using the forced reload command does not work wither. If anyone has any ideas as to how I can fix this, I would really appreciate it.

(My work computer runs Windows 10 if that is important to know).

Hello,

The next message/previous message arrows that appear at the top of an open email in Hotmail.com is being blocked by Firefox. I checked Hotmail through another browser and they are not blocked. I tried refreshing Firefox and they were still blocked. I've opened Firefox without add-ons and they are still blocked. I'm at a loss as to how to get them back. They were there last week and then vanished only to come back on Friday and vanish again while I was reading emails. From time to time Firefox also blocks images in Hotmail and I just have to wait and eventually they return. I'm at a loss as to understand why these things are happening so frequently with Firefox and Hotmail.

Please help return Hotmail to the way it was before the last update.

Thanks,

Brian Himes

I am going to have to leave firefox. It refuses to load pages. No there are no add ons installed. It is a fresh install and still doesn't work. Can't work like this.

I am using current version of FF on an HP W10 laptop. I use Lastpass as my password manager. Periodically, I need to log into optumrx.com, and I can't remember the last time I had a problem. The past few days, when I use Lastpass or just open optumrx on my own, I am asked to verify a code texted to me cell phone. It recognizes me by name and then proceeds to cycle endlessly through several pages without landing and stopping on that page. I contacted optumrx and they suggested using Edge, which did behave normally.

Lorsque je veux regarder une émission en direct sur Arte.tv ou une émission en replay, le son n'est pas activé automatiquement. Je dois aller dans les réglages du son de mon interface Manjaro Linux Cinnamon pour activer le volume sonore qui est à zéro sur ce site. Je ne rencontre pas ce problème avec les sites de France Télévision (France 2 ou France 3). J'utilise la dernière version de Firefox v 101.0.1 64 bits

My husband, Wayne, a casual computer user, has been having trouble getting into Firefox for some time. He's been getting along on MS Edge since then. He wants to get back to Firefox for his bookmarks that are there. His problem is that Firefox doesn't start. When he tries to start it, a gray window appears briefly with a rotating blue circle and then disappears in less than a minute. While it's up, Firefox shows up in Task Manager with "not responding" or "suspended" or nothing. I note that the last Firefox update was 6/14/2022 according to the date modified on the file in Crash Reports, InstallTime2022060832. This is about the time he began having problems.

During the brief time it's up, there is no menu button (3 short lines), so Refreshing or Troubleshooting are not options. I believe my only option is to Uninstall (without removing user data) and then reinstall Firefox, ie a "Clean Install". I see an option to Refresh during the Uninstall dialog. Might that work? Barbara

Hello,

I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme for production, green for test, grey for default) but I can't prevent Firefox Sync to sync the active theme between my profiles.

I have set both services.sync.prefs.sync.extensions.activeThemeID and services.sync.prefs.sync.lightweightThemes to false and restarted all my Firefox profiles.

After a while, all windows/profiles are synced to the same theme.

Are those settings really read by Firefox Sync ? I'm on Windows 10, Firefox 91.10.0esr (32-bit)

Thanks in advance for your help !

I just need a way to rearrange tool bars, and in particular, move the address bar to the bottom.

I am using: Name Firefox Version 91.8.0esr Build ID 20220330151638 Distribution ID User Agent Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0 OS Linux 5.10.0-13-amd64 #1 SMP Debian 5.10.106-1 (2022-03-17) Debian 11 with Xfce 4.16

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which opened a window allowing me to quit but now it doesnt matter how many false passwords I enter it wont allow me to access my computer.

I receive the following error message when attempting to login to the Keeper Password Manager extension. I have removed and re-added the extension with no change in results. I am using Firefox 101.0.1 and the latest version of the extension. Thanks for any assistance.

"A mutation operation was attempted on a database that did not allow mutations."

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the link will show in the current tab or a new tab. in safari, the end of the URL states "in new tab" if that's the case.

I have two user accounts on my laptop. I recently changed the password for one account and I'm now locked out. All my data is in this account. I don't have any back-up keys etc. I have tried changing my Windows password, but this doesn't seem to work. Is there any way of finding my previous password, or re-setting my current one without losing my data?

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BETA that has my passwords. My other account I used to sign in on Firefox and all logins and passwords are gone. How can I do this and not loose my passwords I have in the BETA version?

Hi, After the last update Firefox asks me what I want to do with the pdf files and to choose between Open in browser, Open with and Save file but even if I choose Open in Firefox it always downloads the file in the download folder of the PC and then opens it, This is really annoying because then I have to delete them manually. What can I do? Thank you

I use firefox for reading pdfs a lot, and i would really like to use page up and page down for their proper functions when doing so rather than having to scroll. the issue is these keys dont move a full page height, they are slightly too small. thus the pages quickly become misaligned requiring scrolling to rectify. a very minor but very annoying problem that i assume has a simple fix but i cant figure it out. help with this would be greatly appreciated!

This website loads, but I'm unable to sign in to my account, nor can I see the details of the pages. It works fine when I open it in one of M'Soft's browsers, but I prefer Firefox!

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared. Literally decades of saved emails. PLEASE HELP!