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Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in … (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 1 day ago

Last reply by Aakash_ Jamadar 55 seconds ago

I use add-ons to store my writing drafts. For stability, I need to reinstall my OS and Firefox. Will Firefox Sync transfer the add-on data, or just the add-ons? Can you transplant the Storage files for those, or are there tools to decrypt them?

(This is copied nearly directly from a post on r/firefox made a few hours ago—I decided it was best to spread it here for more exposure. The only change was the removal o… (read more)

(This is copied nearly directly from a post on r/firefox made a few hours ago—I decided it was best to spread it here for more exposure. The only change was the removal of the add-on names from the title due to character limits; these are Form History Control and Text Area Cache.)

I hope the title explains what I am looking for well. My main computer has had... spooky behavior with its file system recently, and I have been recommended to make a back-up, format my drive, and re-install my operating system (possibly upgrading from Windows 10 to 11 in the process). The biggest hold-up to me doing so is this, as I have no idea how to transfer the extension data between installs, or convert it into a human-readable form. The sheer number of writing drafts in those extensions both make losing them an unacceptable situation and copying the data manually into a document entirely impractical. So, can anyone help me with this? For context, I was on Firefox 138.0 when I stopped using my main computer due to those issues. (Note: It will certainly last long enough to do the Firefox Syncing and other back-up operations, just not for many more weeks or months.)

Asked by GrantExploit 6 days ago

Last reply by GrantExploit 18 minutes ago

Setting "Open PDF in external PDF Viewer" always fail after restarting Firefox

Hello all. I chose "Use Adobe Acrobat Reader" for open PDF in settings and it works fine until I closed Firefox and open it again. The setting bounce to "Open in Firefox… (read more)

Hello all.

I chose "Use Adobe Acrobat Reader" for open PDF in settings and it works fine until I closed Firefox and open it again. The setting bounce to "Open in Firefox". Then, I tried choosing "Always Ask", closing Firefox and opening Firefox again. The setting preserved as "Always Ask" and did not bounce to "Open in Firefox".

I checked handler.json in user profile folder after I chose "Use Adobe Acrobat Reader" for PDF, action is 4: {"defaultHandlersVersion":{},"mimeTypes":{"application/pdf":{"action":4,"extensions":["pdf"],"handlers":[{"name":"AcroRd32.exe","path":"C:\\Program Files (x86)\\Adobe\\Acrobat Reader DC\\Reader\\AcroRd32.exe"}]}},"schemes":{}}

But then after restarting Firefox, it changed to 3: {"defaultHandlersVersion":{},"mimeTypes":{"application/pdf":{"action":3,"extensions":["pdf"],"handlers":[{"name":"AcroRd32.exe","path":"C:\\Program Files (x86)\\Adobe\\Acrobat Reader DC\\Reader\\AcroRd32.exe"}]}},"schemes":{}}

Checked handler.json with "Always ask". Before and after restarting Firefox, action is 1, which is expected and correct.

Some other colleagues reported the same issues as well. I am thinking if this is a bug from Firefox.

Some more notes here:

  • The issue only happens to PDF, for other Content types, all good.
  • Already disabled all plug-ins and extensions.
  • Tried refreshing Firefox in safe mode
  • Tried choosing another external PDF reader Foxit
  • Firefox version is 140.0.2

Some screenshots are attached showing where it is.

Hope someone can help on it. Thanks in advance.

Asked by Racson Leung 47 minutes ago

  • Solved

Something is wrong when trying to create a youtube channel using NVDA.

Hi, I was asked if I could contact you by google disability. I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA. I press … (read more)

Hi, I was asked if I could contact you by google disability.

I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA.

I press b until I hear account menu button button submenu, pres enter or space, then arrow down to create channel and press enter. Nothing seams to happen.

Google disability has shown me a couple of video or audio files proving that it can be done, they've even said that they tried creating an account with an outlook account, what live.co.uk is called now from my understanding.

SO I'm really confused as to why they can do it and I can't.

I can't show you with OBS because it messes with my screen readers speech so if you have another way I can show you; please let me know.

I've already tried the following, suggested by disability support: 1. uninstalling and reinstalling firefox.

2. making sure addons are disabled, the only one I left enabled was a volume booster but I doubt that would be the issue.

3. Setting NVDA back to factory settings and disabling all addons.

This has been confusing me on and off for up to a year now.

Asked by brad22 2 days ago

Answered by brad22 1 hour ago

Remove/disable Alt+Number for changing tabs

All of a sudden Firefox started to use alt+number (e.g. alt+3) to switch to that tab (i.e. tab 3 in my example). Why? How do I disable this? It prevents me from typing a… (read more)

All of a sudden Firefox started to use alt+number (e.g. alt+3) to switch to that tab (i.e. tab 3 in my example).

Why? How do I disable this? It prevents me from typing any of the special characters that are located on alt + any number key. E.g. I can type the at-sign, not the dollar, or any such character which requires the alt-modifier and a number.

Asked by Ivar Johannes Eirikson 21 hours ago

Last reply by Ivar Johannes Eirikson 1 hour ago

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://asset… (read more)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Asked by Mrsash 1 week ago

Last reply by Mrsash 2 hours ago

403 Forbidden

From a week ago, for no apparent reason, I get "403 Forbidden" when I try to read articles on seattletimes.com using my prescription to the site. It's a total block of t… (read more)

From a week ago, for no apparent reason, I get "403 Forbidden" when I try to read articles on seattletimes.com using my prescription to the site. It's a total block of the site.

After rebooting, the site is OK until I log in, as needed to read particular articles. Then nothing is accessible any more.

The trouble is the same on all my laptop/desktop computors, which all have Firefox and are in sync with it, and once I log into the site on one of them it's blocked on all. But this doesn't affect my android phone, on which every article can still be read.

This is clearlly therefore a Firefox problem.  I'm worried that I'll have to switch out of Firefox to some other browser.  This is unreliable behavior.

RTR

Asked by rtr2 2 hours ago

myNoise website has stopped working since latest update

Hello support-type people, I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up … (read more)

Hello support-type people,

I have a specific website that I have active in FireFox called myNoise.net. It allows me to generate background noise generators to cover-up the distracting noises from my neighbours when working at home on my desktop computer. The audio on the website worked the last time I opened Firefox ~2 July ... but today, when I opened the browser, the audio no longer works. I cannot get the website audio to load at all - I added the website to additional exception lists & shut down some content blocking extensions, but no joy. The website was already listed in multiple exception lists & I do not know or understand what change(s) occurred with the browser that would prevent this site from properly functioning - since it literally worked a week ago. I would appreciate any assistance and/or guidance with this issue, otherwise I will be eliminating Firefox as one of my browser options. I have provided a screenshot of the site that shows the perpetual "now loading" screen. Thank you.

Asked by RobotMaker 4 hours ago

The Firefox update ate my bookmarks! HELP!

I don't think I chose the right topic, but here goes. With every Firefox update, my bookmarks and everything always seemed to merge into the new update. My computer reb… (read more)

I don't think I chose the right topic, but here goes. With every Firefox update, my bookmarks and everything always seemed to merge into the new update. My computer rebooted with updates today, and I get into Firefox to find that NONE of my bookmarks made it this time.

Everything is empty, and I don't have a backup anywhere because I didn't expect this. Yes, I know - always back up everything but honestly, I haven't had time.

Does anyone know how to fix this? Are my bookmarks hidden somewhere?

I have a lot of stuff for research for writing stored in my bookmarks, and I can't lose them.

Thank you for your help!

Asked by lady_laran 4 hours ago

Losing borders in table cells

In <style> I have td {padding:.5ch;border:solid, grey, thin; text-align:center} Suddenly the borders stopped working, but still work in other Browsers. I added <… (read more)

In <style> I have td {padding:.5ch;border:solid, grey, thin; text-align:center} Suddenly the borders stopped working, but still work in other Browsers. I added <thead> to the table and thead {display: table-header-group;} in the @media print in the style section, but removing them doedn't

Asked by Col Boogie 4 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Firefoz Home / New Tab Is Static; can't save websites or most recent

Previously, recent websites, and pinned websites would show on the Firefox Home / New Tab page. Now, it is completely blank, except for three rows of blank boxes, which a… (read more)

Previously, recent websites, and pinned websites would show on the Firefox Home / New Tab page. Now, it is completely blank, except for three rows of blank boxes, which are unresponsive, a search entry, which works, and a weather app with menu.

I've searched and searched for a solution, find limited cases previously, but no solutions.

Asked by myrnawein 5 hours ago

Firefox Settings

I can't access "settings." When I click "Settings" a faint shadow around the edges of my screen appears, but the actual page does not load. Sometimes, Firefox itself won'… (read more)

I can't access "settings." When I click "Settings" a faint shadow around the edges of my screen appears, but the actual page does not load. Sometimes, Firefox itself won't open for several days so I've had to start using an alternate browser when this happens. Is this a known issue?

Asked by dgray96292 6 hours ago