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Why is Firefox crashing over and over

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error me… (read more)

The past week or two it has been acting haywire and crashing daily. I uninstalled, re-installed, re-started computer. Nothing helps. I have attached picture of error message. windows 10 firefox version 92

https://imgur.com/a/L0JnN4P

picture crash report

Asked by Dog3456 3 months ago

Last reply by Dog3456 5 hours ago

Repeatedly crashes . but only on this machine.

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same d… (read more)

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same distros ( linux mint 20.3 ) radeon video cards , amd family cpu's This machine is AMD FX(tm)-6300 Six-Core Processor × 6 the video card atm is AMD PITCAIRN (DRM 2.50.0, 5.4.0-94-generic, LLVM 12.0.0) though i had the same crash issue with a nVidia graphics card. Memory is Corsair and the memtest86 reports no errors. This is where i get a bit lost. Memory issues or hardware defects might explain this but where's one to begin ? Trouble is , no other application ever crashes and it's rock solid. So is FF to point a finger at or something else ? That's the objective of me submitting this report. Try to find out what's really at fault here and fix it.

The crashes happen at all times. It can also be right at starting FF and never even reaching the main window. I tried with and without the --safe-mode and it's the same that also happens.

So i submitted one of the crash reports ID: 656264f4-7867-4c55-8b36-0637e0220114

The report can be found here : https://crash-stats.mozilla.org/report/index/656264f4-7867-4c55-8b36-0637e0220114

Since there's so many i hesitate to put them all up , there's dozens since the system reinstall yesterday , i reinstalled the whole OS again yesterday to try to get rid of the bug. Any help to solve this once and for all will be highly appreciated . :) thanks for reading

FuzzyTheBear

Asked by FuzzyTheBear 1 week ago

Last reply by FuzzyTheBear 8 hours ago

Firefox keeps crashing upon watching Twitch, YouTube, or browsing Reddit

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it whe… (read more)

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

  • I've made sure Windows is up to date
  • Firefox is up to date
  • My drivers are all up to date
  • There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
  • The crashes DO still happen in Troubleshooting Mode
  • I've checked my RAM using Windows Memory Diagnostic for errors and there are none
  • I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
  • I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

Asked by BumbleBreeBee 6 days ago

Last reply by jonzn4SUSE 14 hours ago

  • Solved

Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (read more)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Asked by houseofderron 4 days ago

Answered by FredMcD 3 days ago

Crash on startup

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't … (read more)

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't show up in task manager. I've uninstalled and reinstalled multiple times. I've updated windows and my antivirus. I've tried a few other fixes that came up from searching for a fix, but so far nothing has helped.

Asked by meow2009.20.09 2 weeks ago

Last reply by meow2009.20.09 4 days ago

FireFox started crashing at FireFox launch.

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently n… (read more)

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently not.

Windows 7

Asked by rbryant67 1 week ago

Last reply by FredMcD 1 week ago

Very frequent Firefox Crashes

Hi all, first time poster, Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes… (read more)

Hi all, first time poster,

Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes still occur in Troubleshoot mode. No third party modules. Have also played around with performance mode. All continues to happen, in fact happened on this tab as I was typing this. Below are my recent crash reports. Any assistance - or if I need to post additional info - is appreciated. Thanks!

bp-a52d10a0-33fe-4022-87f0-307a00220110 1/10/2022, 11:07 AM View bp-ea991101-6f2e-44df-b51a-0fab20220110 1/10/2022, 11:07 AM View bp-7bc4f06d-7cc5-4427-b3eb-526ca0220110 1/10/2022, 10:59 AM View bp-760aab6b-de0d-4a64-bd45-f60bb0220110 1/10/2022, 10:59 AM View bp-5bea206e-317c-4e53-ab9a-803370220110 1/10/2022, 10:59 AM View bp-77c85e8e-5706-425a-8682-bd4b60220110 1/10/2022, 10:59 AM View

Asked by samrichynyc 1 week ago

Last reply by cor-el 1 week ago

Firefox is not responding

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 sec… (read more)

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

Asked by Lee150 3 weeks ago

Last reply by FredMcD 2 weeks ago

Firefox crashes when attempting to view google maps street view or web GL 3d tour

bp-bf9d7385-35e1-43bb-95b2-9e2550220105 1/5/22, 4:43 PM bp-e43e2ef0-e2d9-424e-ac9b-6c7a90220105 1/5/22, 4:37 PM Firefox crashes when attempting to view google maps st… (read more)

bp-bf9d7385-35e1-43bb-95b2-9e2550220105 1/5/22, 4:43 PM

bp-e43e2ef0-e2d9-424e-ac9b-6c7a90220105 1/5/22, 4:37 PM

Firefox crashes when attempting to view google maps street view. I have completed refresh, uninstall and reinstall. Went back to older version ESR to try that with no luck

Asked by john694 2 weeks ago

Last reply by FredMcD 2 weeks ago

Firefox doesn't load pages or open anything

Basically, firefox only opens new tabs. If you click on anything in the side menu, nothing happens. Of course, I tried reinstalling the program. I also tried clearing ca… (read more)

Basically, firefox only opens new tabs. If you click on anything in the side menu, nothing happens. Of course, I tried reinstalling the program. I also tried clearing cache, refershing firefox as it was suggested in help pages. I also tried starting firefox in troubleshooting mode but it crashed and won't open in that mode. Although it opens in normal mode.

  • Other browsers (Chrome and Opera) are working well.

Crash ID: bp-ea57ccf0-5b49-4e3a-8921-d8b160211217

Asked by taha.abdelkhaleq 1 month ago

Last reply by FredMcD 4 weeks ago

Overwhelming Number of Crashes

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crash… (read more)

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crashing.

Here are a bunch of the most recent: 44ff3780-ddbd-4fa7-88a3-a606a364988b 3b24eea5-9a72-46dd-a635-273a20269eb3 056a49bf-0388-4b16-ab5e-9e023ebfb3d8 08b199d3-9631-4cfe-9b3b-44a8869c3949 02cf78b7-9c94-4905-9c0e-49e38998453f 66220c6a-3466-4fed-b394-f8d00a0cdee5 26c2bfba-1f66-4257-b4a5-76ac54a7dc65 532a5cda-40b2-4dff-aae9-2bb387e5d64f 32670407-0436-47f1-9728-ac9730a3b320

Asked by mhinck1 1 month ago

Last reply by FredMcD 1 month ago

Firefox 95.x Crashes Immediately in Google Street View, Facebook 3D Photos

Greetings, For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I … (read more)

Greetings,

For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I eventually identified a pattern and learned that the crashes would happen when a Facebook 3D photo attempted to render in the feed.

Since then, I'm able to consistently reproduce the same crashing issue by opening Google Maps and launching street view. The crash happens immediately when street view attempts to load (unsuccessfully). This happens even with all plugins disabled.

Unfortunately I've had to failover to Google Chrome due to the stability issues in Firefox, though I would like to return to Firefox if this issue can be resolved. The issue does not present itself in other browsers.

I'm currently on Firefox v95.0.1 64-bit on MacOS Catalina 10.15.7, and my GPU is an integrated Intel HD Graphics 4000 1536 MB with a dedicated NVIDIA GeForce GT 650M.

Thanks for your support.

Asked by djbowen08 1 month ago

Last reply by cor-el 1 month ago

Firefox crashes while playing video (ERS linux)

I couldn't get the crash data at all. But I managed to get this from the Terminal; [Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: … (read more)

I couldn't get the crash data at all. But I managed to get this from the Terminal;

[Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr&lt;mozilla::MediaTrackDemuxer::SamplesHolder&gt;, mozilla::MediaResult, true&gt; &gt; mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file ./dom/media/MediaDecoderStateMachine.cpp, line 3470 Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. CPU time limit exceeded </p>

Asked by fugido 1 month ago

Last reply by jonzn4SUSE 1 month ago

all tabs crash when Private Internet Access (VPN software) drops connection

Hello, When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pag… (read more)

Hello,

When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pages by simply refreshing, but it didn't used to be like this. This doesn't happen if I turn off wifi or manually disconnect the VPN, only if the VPN drops the connection. Very strange.

My environment: - Mac Mini M1 2020 8GB RAM, 256GB SSD - MacOS Monterey 12.0.1 - PIA MacOS client 3.1.2 (build 06767) - Firefox 94.0.2 (64-bit) -- ublock origin 1.39.0 -- greasemonkey 4.11

Hopefully you can reproduce and fix it.

Asked by firefox1649 1 month ago

Last reply by FredMcD 1 month ago

Firefox crashing

Continuing to have issues with pinned tabs and, worse, Firefox crashing...like y'day with loss of all pinned tabs on powering up today?! Have posted issue several times … (read more)

Continuing to have issues with pinned tabs and, worse, Firefox crashing...like y'day with loss of all pinned tabs on powering up today?! Have posted issue several times with "FredMcD" being unable to help but who escalated the problem...with no response from Mozilla/Firefox! Needlessly spending a great deal of time restoring pinned tabs but sometimes cannot find them all. Does the "800 lbs" Mozilla care?

Asked by WhiteBimmer 1 month ago

  • Solved

Crashing Nearly Daily, Reinstall to fix umppc.pdb umppc14210.dll Crashing Thread GeckoMain

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefo… (read more)

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefox is installed, it works the rest of the day with no issue but almost daily the morning after, it will start to open then instantly crash. When I check the crash logs, it shows in most of them: Modules - Filename: umppc14210.dll Version: 6.28.14210.0 Debug Identifier: B9143DE260194C88AB48EFD6782C9EAF1 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Some are this instead: Filename: umppc14105.dll Version: 6.27.14105.0 Debug Identifier: CE458B39D37A4C65A60024BBACED6EB31 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Crash Reasons from multiple crashes: Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ffa13aacf87 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x00007ff90af7b040 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000005234242b500


The Module xul.dll listed is almost always first in the list multiple times. Crashing Thread (0), Name: GeckoMain Frame 0 Module xul.dll Signature GetDoubleWrappedJSObject(XPCCallContext&, XPCWrappedNative*) Source js/xpconnect/src/XPCWrappedNativeJSOps.cpp:222 Trust context

When using the dark theme from Firefox, Google searching seems to break completely as well as some pages will not load which may be related to this.

I have already tried uninstalling Firefox, deleting all of the folders, then reinstalling with a freshly downloaded installer (Even tried the beta one) with same results. It seems potentially MAYBE related to how long ago I closed Firefox before I shut down (Like Firefox is trying to save something to a secure location and times out, then it will work but if it hasn't timed out, then it crashes... or this is my guess)

The Signature seems to change randomly for the crash between crashes. ID: aea4dc0b-5fb6-42e7-994a-d2a960211123 Signature: GetDoubleWrappedJSObject ID: 34686de9-c473-4df3-bb6d-cb8160211123 Signature: mozilla::dom::XMLHttpRequestMainThread::OnRedirectVerifyCallback ID: aa6c916b-141c-491b-998c-a90bf0211123 Signature: nsLineBreaker::AppendText ID: 915ecd96-399a-4257-995a-77bb30211123 Signature: fdlibm::acos ID: 995d35ff-7beb-4230-98d6-4839b0211123 Signature: fdlibm::acos ID: e3144271-4bd4-4bcf-8222-9f6060211123 Signature: fdlibm::acos ID: 60dc1a34-a80d-4e9e-94f5-1ed530211123 Signature: nsDisplayCanvas::CreateWebRenderCommands


I really am tired of constantly reinstalling Firefox but I do not want to use Chrome or Edge unless websites require it.

Asked by ngruebmeyer 2 months ago

Answered by FredMcD 2 months ago

Very Frequent Crashes after MANY MANY Years of Beautiful Firefox Usage!

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustrati… (read more)

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustration and thinking of an alternative browser. Firefox now has decided to crash Tabs or The complete Browser Often, Often when watching Youtube. Fixes Ive tried, Assign Page File to C:, Disable Add Blockers and tried another, Use Windows MEM diagnosis tool and no errors showed and Check Im using a none aggressive Mem clock = XMP Profile 1, Updated all drivers and GP software, GPU is at default clocks ( MSI GTX 970).

Heres a few reports for you to look over, Please drop ANY suggestions :)

43adbdc8-5d51-4379-9b73-87ef91b8715c 11/24/2021, 6:27 PM cd68bad1-bccb-4589-8c79-fa0ec81526e3 11/24/2021, 6:27 PM c274ab4f-fb40-48d8-b6ec-3b4b85482e3d 11/24/2021, 6:23 PM 26691bb1-28a1-4469-9392-b81fd7aea538 11/24/2021, 5:28 PM 5ce2fcef-6daf-4d93-ae09-985e1812dd30 11/24/2021, 4:47 PM 21ca0ccc-668f-43fc-adef-b386226498ca 11/24/2021, 4:23 PM

Asked by pppjhow32 1 month ago

Last reply by FredMcD 1 month ago

Crashes at start

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds … (read more)

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds in both situations. ID: bp-94ac7ca8-275b-48a3-b8ad-27f7e0211119

Asked by arek77rz 2 months ago

Last reply by FredMcD 2 months ago