firefox updated and remove all my bookmarks. What the --- is going on here

firefox removed my bookmarks and they had no right to do so. This upsets me big time, and like everything else they have no phone line to cll for support. firefox is a re… (read more)

firefox removed my bookmarks and they had no right to do so. This upsets me big time, and like everything else they have no phone line to cll for support. firefox is a real pice of work.

Asked by robertbogaert22 2 hours ago

Last reply by TechHorse 1 hour ago

gmail no longer supported by google even though I enter/leave using firefox?

When I went into my email this AM, a line above it stated that my browser no longer is supported. I have a desk-top MAC OS operating system and I have used Firefox to get… (read more)

When I went into my email this AM, a line above it stated that my browser no longer is supported. I have a desk-top MAC OS operating system and I have used Firefox to get into my email for a very long time. What gives? Thank you.

Asked by Bill McClung 6 hours ago

Last reply by James 2 hours ago

AI controls not available - I want to disable all AI

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI … (read more)

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI in Firefox.

Asked by catling42 3 weeks ago

Last reply by FM 4 hours ago

Missing specific AI icon in toolbar – only generic sidebar icon available

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect. But on my second PC, that specific i… (read more)

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect.

But on my second PC, that specific icon is nowhere to be found. Even when I go to "Customize Toolbar," it’s not in the list of available buttons. The only thing I can use is the generic "Sidebar" button, which is annoying because it doesn't open Gemini directly, it just opens the general sidebar and I have to click again.

I provided an image, where the first icon is what I want, but only second icon is available.

Asked by fatih_5858 1 day ago

Last reply by Denys 10 hours ago

Click counter tool not resetting properly in Firefox?

Hi everyone, I’ve been testing a simple online click counter to track clicks and sometimes test my clicking speed. The tool works fine most of the time, but in Firefox I … (read more)

Hi everyone,

I’ve been testing a simple online click counter to track clicks and sometimes test my clicking speed. The tool works fine most of the time, but in Firefox I noticed that after refreshing the page the counter occasionally keeps the previous number instead of resetting to 0.

This is the tool I’m testing: https://thetallycounter.com/

I’m not sure if it’s related to Firefox caching or local storage behavior. Has anyone experienced something similar with web tools that store values in the browser?

Would clearing cache or disabling something fix it, or could it be a Firefox-specific issue?

Thanks!

Asked by Joe Goldberg 1 day ago

Last reply by Denys 10 hours ago

University deleted my email address.

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transf… (read more)

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transfer all of the history I have with the account to a new one? I cannot make the secondary email address the new one because my university email is now unable to receive emails such as 2FA codes.

Asked by kaixokkiten 22 hours ago

Last reply by Denys 11 hours ago

When I try to do bank payments throught one bank I get to where you confirm and the page goes grey and nothing happens.

On a certain bank site when making payments you go through the process setting them up and then when you go to confirm payment the banks screen goes grey. I use the same… (read more)

On a certain bank site when making payments you go through the process setting them up and then when you go to confirm payment the banks screen goes grey. I use the same format for other banks. help please.

Asked by longviewnz 15 hours ago

Last reply by Denys 11 hours ago

Firefox ran an update without warning, now all data has disappeared

My computer automatically restarted, and when I reopened Firefox it was updated and my account was logged out. Once I logged in, everything was gone -- bookmarks, history… (read more)

My computer automatically restarted, and when I reopened Firefox it was updated and my account was logged out. Once I logged in, everything was gone -- bookmarks, history, extensions. The only thing not gone were my saved passwords (so I know I logged back into my same account). I swear I backed everything up after the last snafu, but now I can't find anything. How do I fix this? I had 4+ years of bookmarks saved, plus my article saver extension.

Asked by tarajso 16 hours ago

Last reply by Paul 13 hours ago

something making my computer slow down

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." Ther… (read more)

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." There is a STOP button, that helps for a moment or two only. When I open the program with MS Edge, the problem does nor occur. I was going to remove the Firefox App but saw the repair option. Repairing did not stop the problem. Any suggestions? John I have a near new Acer laptop running Win 11.

Asked by john “jwt” 20 hours ago

Last reply by strokes8600 15 hours ago

"about:translations" produces error --> "Your device does not meet the minimum requirements to use this feature. Try on another device"

I don't have that translate icon in the address bar, never did, not on a single page. Can i get that somehow? And, when attempting to access the firefox translation setti… (read more)

I don't have that translate icon in the address bar, never did, not on a single page. Can i get that somehow? And, when attempting to access the firefox translation settings through;

about:translations

I receive the following error message;

"Your device does not meet the minimum requirements to use this feature. Try on another device" Please check the screenshot i uploaded as well.

Even though i do see several language & translation settings in the regular preferences menu, and even though i see a page full of settings containing the string "transla", Firefox inline website translations are only accessible through the context menus using a right mouse-click. There, i can select a source and target language and all the options seem to be there and functioning well. I just don't have anything related to translation in the address bar, the regular alt-key menus, or the hamburger menu. Also not when customising the buttons etc.

I also have to say that the quality of the translations is nowhere near that of the ones on the Google Translate page, which surprises me somewhat, since it should have access to the same bucket of linguistic data as the website (i assume it works through an API), or am i incorrect in my assumptions ?

F.Y.I. My device is a PC running Devuan (Linux) with FF v140.8, my gpu is outdated so GL (hardware rendering) hasn't worked in a while, i'm using that shoddy Nouveau driver, but that hasn't caused any problems, i bought a 2nd hand supported GPU about 2 years ago, but i just can't be bothered to install it...eheh).

Asked by The Sighing Dutchman 22 hours ago

Last reply by Agent virtuel 17 hours ago

how do I uninstall an update that will not work on a few websites

Since the update on 2/16/26. I have not been able to access several websites that I was able to before the update. Hoe do I uninstall this update and all others after thi… (read more)

Since the update on 2/16/26. I have not been able to access several websites that I was able to before the update. Hoe do I uninstall this update and all others after this date

Asked by b.bfj 22 hours ago

Last reply by wxie 20 hours ago