Firefox Community Forum

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with regards

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

I got a popup asking me to sign in to google to make sure it was me. My PW didn’t work. I made another one and I got a popup asking me to allow or deny the following: Allow Mozilla to Read, compose, send and permanently delete all your email from Google, See, edit, download and permanently delete your contacts, See, edit, share and permanently delete all the calendars you can access using Google Calendar. By clicking Allow, you allow this app to use your information in accordance with their respective Privacy Policies. You can change this and other account permissions at any time. I haven’t been able to get any emails after I pressed Deny. It’s been several days. HELP!!! Is this a scam???

Hello all!

According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 140 with windows 11.

I created profiles using the about:profiles command; however, they seem to want to be separate accounts, not profiles.

I want help to achieve the functionality as described in the article so I can stop using Edge because I need to keep my work/personal/school accounts separate.

Thanks!

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

I am having Firefox crash on startup much like Firefox Desktop crashing on startup, initially in version 140, but I have downgraded to version 139 in my troubleshooting and I'm getting the same symptom.

It is frustrating that this does not seem to leave any records in the Windows event log or the Firefox crash reports, and that the fact that there's a known issue of this severity is rather hard to find.

The initial problem I was dealing with was FF kept directing me to Youtube every time I clicked on a NORMAL link in my google search. 🤷‍♀️ I tried several different links but same result....Youtube again!

This is where I went down the rabbit hole. 🙄 My first step was to get some help with my Firefox browser for this 'redirecting' issue. Under the help heading, "More Troubleshooting Information" I found "Give Firefox a Tune-Up using Refresh". Hmmm, maybe this will fix the issue?? I carefully read the following before proceeding....

"Start fresh to fix performance issues. This will remove your extensions and customizations. You WON'T LOSE ESSENTIAL INFORMATION LIKE BOOKMARKS AND PASSWORDS."

WRONG!!! MISLEADING!!! LIES LIES LIES!!! 😡😤😡

I lost almost ALL of my saved bookmarks except for TEN (the most recently used) that still remained after the refresh was completed! I literally lost over a hundred of them that I had accumulated while using Firefox for so many years!! 😲😣🤦‍♀️ 21 different folders, Home, Travel, Shopping, Banking etc, each containing 10-30 OR MORE bookmarks to sites I need to SAVE to be able to revisit later when needed. ALL GONE!!! 😡😤

I have been loyally using ONLY Firefox as my browser for 2 decades!! Now the only thing I can say about Firefox is a whole lot of curse words!!

WHY WOULD FIREFOX INCLUDE SUCH A #$@&! STATEMENT??? "You won't lose essential information like Bookmarks and Passwords"......YES YOU WILL!!!

This NEEDS TO BE REMOVED!!

Why not be an honest and reliable browser?? Include information that if you perform a refresh, you WILL lose these essentials but you might possibly be able to recover them from hidden files somewhere, but you won't easily know where to find them!! 😉

The next time I have ANY issues using Firefox I won't be 'refreshing' nothing at all!! I won't troubleshoot NOTHING!! I will just copy and save all of my bookmarks and SWITCH TO GOOGLE CHROME!! 👍

I asked for an export of my saved pocket articles and when I click on the link sent I get this:

This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> ExpiredToken <Message>The provided token has expired.</Message> <Token-0> 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 </Token-0> <RequestId>AJ920TQ86737KRRY</RequestId> <HostId> 8a8oICmedg5rn2VPPh4Zvb7iEEbC9NtbEnR3GLhl1NffaHNCgqHj3KyetfD1+TfWdNSfOJ1qIMA= </HostId> </Error>

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got that bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is trying to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in firefox.exe -p which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall again, only this time declining the ability to keep my settings, the problem persists.

I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance.

Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

just setting up new PC . I have been using firefox for many years across a dozen different devices . Usually I dont have problems but firefox on this pc is not working correctly

There was a previous thread but i cannot see that any solution was offered. This is so inconvenient that if i cannot solve this i will be obliged to use another browser