EMAIL address is incorrect in Mozilla recovery option. Cannot receive verification codes

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email ad… (read more)

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email address is GHUGES204@gmail.com. How can this be corrected?

Asked by Gloria Hughes 11 minutes ago

Windows security pop up problem in Firefox

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2. Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it'… (read more)

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2.

Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it's you. Please sign in to google.com. This request is coming from Firefox, published by Mozilla Corporation."

I'm already trying to log into gmail using my user name and password! I cancel out of the pop up and then it takes several tries to finally log in to gmail.

Is there any way to disable this pop up request at Firefox's end?

Thank you. JHL

Asked by jhloeb28 15 minutes ago

bookmark folders dont expand when hovering over them.

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, s… (read more)

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, so I click on the folder to expand it, and 90 percent of the time, the links in the folder do nothing when clicked on. They won't even get highlighted, (selected) I restart firefox, and all works again, for about 10 seconds, and problem occurs again. It goes without saying it gets real frustrating restarting firefox over and over and over again to use another bookmark. I've never experienced this before. This only happens for me on firefox for Linux Mint 22.1. Firefox on windows 11 does not exhibit this problem. Please help, thanks. Cheers...

Asked by ffsync46 59 minutes ago

Losing tabs, bookmarks and browser history three times in two months

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages. Then,… (read more)

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages.

Then, three times in two months, after restarting Firefox, I found all my tabs, bookmarks and browser history had disappeared. The only thing I did between restarts was to run Wise Care 365 to clear some space on my laptop, something I had done hundreds of times before.

The first time the loss occurred I found I had a new profile, a feature I neither wanted nor was consulted about. At least I was able to get back to my original profile. The next two times this proved impossible.

Firefox "support" was of no use. Multiple searches produced nothing which helped. After agonising hours, I was able to retrieve my bookmarks and my Firefox browser history through Microsoft Edge. But as a writer and (award-winning) journalist I cannot afford to risk losing my research and links.

So although I disapprove of some Microsoft business practices. I am moving to Edge. If I have missed something that makes sense of this, I would be pleased to hear it. In the meantime, Mozilla needs to improve its product and customer service.

Wishing its customers well,

Francis Shennan

Asked by francisshennan 1 hour ago

Last reply by thomaskarker460 1 hour ago

blocked from website

I am so tired of this. I am continuously being blocked from webpages because Firefox says I am not able to access them. First it was Macy's website and now it is my bank … (read more)

I am so tired of this. I am continuously being blocked from webpages because Firefox says I am not able to access them. First it was Macy's website and now it is my bank website. I have just gotten a new computer this week, but it was occurring on my previous one. I am 71 years old and am not a computer whiz on these situations. I was able to access my bank account this morning but not now. Total bullcrap.I really liked Firefox, but if it continues I will switch to something else. I just received this error code. Reference #18.65fe3d17.1765040832.8d6ce178

https://errors.edgesuite.net/18.65fe3d17.1765040832.8d6ce178

Asked by kjbedard 5 hours ago

Last reply by wirkutskijkarl 1 hour ago

Firefox hangs when I try to load the browser

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FIN… (read more)

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FINALLY it loads, after five or more failed attempts. This does not happen with Firefox on my laptop, only my Mac. Both Firefox and my Mac are up to date. Why is this happening? Please help. It happens every day when I try to load the browser. I am about to give up and move to Safari. Relatedly, anyone know if it's possible to export all my bookmarks from Firefox to Safari?

Asked by danisbanks1 3 hours ago

Last reply by kolmondavid 1 hour ago

Memory integrity error: first click on firefox icon after starting computer results in this message below. All other bookmarks work first time bookmarks work.

Secure Connection Failed An error occurred during a connection to searchingswift.com. SSL received a record that exceeded the maximum permissible length. Error code: … (read more)

Secure Connection Failed

An error occurred during a connection to searchingswift.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.bold text'

Asked by Randall Dyson 1 hour ago

autofill with bitwarden

I have firefox as my default browser with Bitwarden extension. I use yahoo and sign in for browser. I also have outlook for email. Maybe a month back, when signing into y… (read more)

I have firefox as my default browser with Bitwarden extension. I use yahoo and sign in for browser. I also have outlook for email. Maybe a month back, when signing into yahoo, I would type in the first few letters and bitwarden login options would appear. They still do but selecting one seems to do nothing now. If I open bitwarden and try autofill from the login file, it says it cannot autofill, items must be copied and pasted. Its odd that in yahoo home page login the options appear but do not autofill as they used to maybe a month ago.

Asked by Perry Burke 1 day ago

Last reply by jonzn4SUSE 1 hour ago

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem … (read more)

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by denvet67 2 hours ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 1 month ago

Answered by Denys 1 month ago

new computer

I have purchased a new computer and do not want to loose the info in my Mozzila account. How do I install the old account to the new computer? Old computer has windows 10… (read more)

I have purchased a new computer and do not want to loose the info in my Mozzila account. How do I install the old account to the new computer? Old computer has windows 10 os new computer has windows 11 os.

Asked by c2buggs 6 hours ago

Last reply by jonzn4SUSE 2 hours ago

absence de tous les favoris barre personnelle et systeme de marque pages.

OBJECT : Le système de marque-pages et d’historique n’est pas opérationnel, car l’un des fichiers de Firefox est en cours d’utilisation par une autre application. C… (read more)

OBJECT : Le système de marque-pages et d’historique n’est pas opérationnel, car l’un des fichiers de Firefox est en cours d’utilisation par une autre application. Certains logiciels de sécurité peuvent provoquer ce problème

I would like to have a solution to reactivate all the bookmarks in the personal bar.

Best regards

Asked by rousseauregis 2 hours ago