Microsoft OneDrive photos of the day not displaying

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the phot… (read more)

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Asked by jmill53 1 day ago

Last reply by jscher2000 - Support Volunteer 5 minutes ago

tabs become unselectable and can't be dragged out of the main window

This started happening a few days ago. I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable… (read more)

This started happening a few days ago.

I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable, and if i scrolled in the tab bar, the tab icon and text would remain locked in place in the display while the other tabs moved behind it.

The main Firefox window also lost the minimize, restore, and close buttons. The only way to make the tabs work was to close Firefox and relaunch it.

I noticed this happened only after any app in the OS went full screen, be it a steam game, or another Firefox window, or a VLC window, or anything else that I did that made an app full screen in any of my monitors.

I am using Ubuntu 24.04 with KDE Plasma 5.27.12. Kernel is 6.14.0-29. Display server is Wayland.

Initially I thought this could be a problem with the snap version of Firefox, so now I've installed the deb package, but the problem remains. Firefox is the only app which presents a problem of any kind when any window goes full screen.

Here's a video showing what the problem looks like, in case my description was not clear. The ghostly tab in this video is the chess.com home page and you can see it as the third tab from the top right of the video, and it remains in that position as i scroll the other tabs, completely unselectable with the mouse.

https://www.youtube.com/watch?v=-mAfPS3_qkg

Any idea of what could be causing this issue to appear?

Thank you!

Asked by sara 14 hours ago

Last reply by jonzn4SUSE 20 minutes ago

Have to refresh firefox every couple of days.

Every couple of days I am unable to access my email accounts, facebook and most web pages. The only way I can access them is to refresh Firefox after which all work OK. … (read more)

Every couple of days I am unable to access my email accounts, facebook and most web pages.

The only way I can access them is to refresh Firefox after which all work OK.

Really like firefox but am getting fed up of having to refresh it constantly any advise you could give would be very much appreciated.

Asked by wkl1gen2019 1 hour ago

Last reply by wkl1gen2019 24 minutes ago

Bank of America login

I can no longer enter a password on the login page at https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go. I was able to change my password but it didn't he… (read more)

I can no longer enter a password on the login page at https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go. I was able to change my password but it didn't help. A BofA agent could not identify the problem and walked me through the login using Chromium.

Asked by Tom Kuiper 22 hours ago

Last reply by Tom Kuiper 29 minutes ago

Gray screen shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com

Hello, This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.c… (read more)

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Asked by petarl 1 week ago

Last reply by jscher2000 - Support Volunteer 38 minutes ago

Tab context menu and keyboard shortcut and equivalents.

Hello. Are there Keyboard shortcuts for options, especially one for opening the tab context menu ? The page https://support.mozilla.org/en-US/kb/tab-context-menu co… (read more)

Hello. Are there Keyboard shortcuts for options, especially one for opening the tab context menu ?

The page https://support.mozilla.org/en-US/kb/tab-context-menu could be ameliorated by indicating the potential equivalents. eg : CTL+t is equivalent to "New Tab" option (should this be exact). Regards. Cap

Asked by j-p_FF 2 days ago

Last reply by jscher2000 - Support Volunteer 45 minutes ago

Can you restore a session with crash files?

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.… (read more)

I need to recover a `.jsonlz4` file to restore a Firefox session with 8 active instances, as the "Restore Session" feature only opened 5 due to the `browser.sessionstore.max_windows_undo` setting being capped at 5, and the full original `.jsonlz4` file is now missing.

In the`firefox/Crash Reports` directory, there are numerous files I can’t interpret, can I retrieve my session data via telemetry or other methods using this crash information. I’m using Linux Mint with Flatpak Firefox, and I also have crash logs containing a "last crash" text file and a string of numbers, could these be useful for getting back my session?

Asked by basketcat 1 hour ago

Last reply by basketcat 47 minutes ago

I want to revert back

I am disturbed by this latest update and how my home page has been affected dealing with Google. I used to be able to log on to my email from the Firefox homepage and now… (read more)

I am disturbed by this latest update and how my home page has been affected dealing with Google. I used to be able to log on to my email from the Firefox homepage and now its not even an available option on this new home screen. How do I go back to an earlier version?

Asked by bsrgreenappleinteriors 1 hour ago

Last reply by Paul 1 hour ago

  • Solved

Addition of AvastAntitrack to Mozilla...

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to … (read more)

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to avoid being tracked and hacked. But, to enable AntiTrack, I'm now prompted to add it to Firefox !? Before any action, I'd like to know that this will be efficient and safe : can you confirm that this is compatible with Firefox's proper operation? Thank you, P.Huens.

Asked by Patrick Huens 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

Youtube vidoes will not play and some websites i am unable to access.

Ive notcied in the last few weeks that sometimes whn i open mozilla and try watch youtube the webpage loads but no vidoes will work. I have the same issue with my Trading… (read more)

Ive notcied in the last few weeks that sometimes whn i open mozilla and try watch youtube the webpage loads but no vidoes will work. I have the same issue with my Trading212 website, it loads up but will not log me in or anything. I have never had any issues with mozilla before but now everytime i switch my pc off anf try to use Mozilla it just does not work. To get it to work i have to start the uninstaller for mozilla and go through the reload/refresh process which does work in allowing me to watch youtube vidoes and sign into my trading account but it seems super unesscary that i hav e to do this every time i want to go online, I really like Mozilla but if this continues I unfortunately will have to find another browser.

Asked by jack.stirlingg 4 hours ago

Last reply by Paul 2 hours ago

Can't login to sites that use microsoft azure for authentication

I can no longer sign in to sites that seem to use microsoft azure for authentication. Including: www.comed.com people's gas through https://login.wecenergygroup.com www.a… (read more)

I can no longer sign in to sites that seem to use microsoft azure for authentication. Including: www.comed.com people's gas through https://login.wecenergygroup.com www.athletico.com which goes to https://myathleticob2cprd.b2clogin.com

All of them return a page that just says "Bad Request" after I enter my credentials and proceed.

I normally use AdBlockPlus and NoScript but I have both of those disabled.

I can login through chromium browsers.

Are others able to use those sites? Any suggestions?

Asked by Wellsee 2 weeks ago

Last reply by Paul 2 hours ago

How to get Firefox to stop promoting Nazi content

I've been a very long time Firefox user, and have for many years been aghast at how prominently Firefox promotes a virulently antisemitic paper called "The Guardian" on i… (read more)

I've been a very long time Firefox user, and have for many years been aghast at how prominently Firefox promotes a virulently antisemitic paper called "The Guardian" on its recommended stories. Every time I see it, I thumbs it down, and have been doing so for years, hoping that eventually the algorithm would stop recommending that junk to me. I have NEVER clicked a link to "The Guardian" from the recommended stories page either, not even once. I'll often see 2-3 links from this virulently antisemitic paper and thumb each one down. Why does the algorithm keep recommending it to me? I know that I can turn off Recommended stories, however I like the content, and have found a lot of interesting stuff through it. Why is Firefox relentlessly pushing Nazis propaganda?

(If you don't think The Guardian pushes virulently antisemitic Nazi propaganda, I would be happy to share links demonstrating how it does exactly that, but since this is a new account, I don't want the algorithm to think I'm spamming.)

Asked by LaurenS 7 hours ago

Last reply by Shirmaya John 3 hours ago

Firefox is hogging RAM out :)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open: One YouTube video at 1080p … (read more)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open:

One YouTube video at 1080p One bookmaker site that may have a 240p video playing Two Flashscore tabs (static pages, no video)

When I end all firefox.exe processes, the Task Manager shows that about 10 GB of RAM is freed.

How can just four tabs be using that much memory? Please help me with this issue.

Thank you!

Asked by Dmitriy V. Shnitko 3 hours ago

Last reply by Shirmaya John 3 hours ago

  • Solved

Missing close button

Hello. My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present. This is happening on Fedora 42 With Gnome. I believ… (read more)

Hello.

My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present.

This is happening on Fedora 42 With Gnome.

I believe I don´t have any custom theme or user css or extension that could cause this.

Also because, it seems to be hapenning not only in Firefox itself, but also in Firefox based browsers, like Tor Browser.

Anyone has any idea what is hapenning?

Thank you.

Asked by Bruno Paz 4 hours ago

Answered by Bruno Paz 4 hours ago