• Solved

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Google Street View

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash… (read more)

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

Asked by Tom Lavin 4 hours ago

Answered by jonzn4SUSE 4 hours ago

Sign In button next to Sync and save data Options Both Missing

I have a new computer and I want to sync my Firefox account but the Sign In button next to Sync and save data options are missing from the browsers in both devices. How … (read more)

I have a new computer and I want to sync my Firefox account but the Sign In button next to Sync and save data options are missing from the browsers in both devices.

How do I fix this issue?

Asked by eisleychick 28 minutes ago

Tabs crashing in troubleshoot mode

I'm in Troubleshoot mode, no extensions running, and tabs are crashing again. Here are crash report #s for today: bp-68a25ce5-25e5-486f-8ac7-b1c440251204 bp-44d835db-c… (read more)

I'm in Troubleshoot mode, no extensions running, and tabs are crashing again. Here are crash report #s for today:

bp-68a25ce5-25e5-486f-8ac7-b1c440251204 bp-44d835db-c6b3-4fda-bc0a-2b3fd0251204 bp-456fdf26-e4ca-4994-a1a8-4fd960251204 bp-fd926c51-7db6-47b8-be27-28b340251204 bp-55c9f898-ec6a-4f5e-85d2-252900251204 bp-991e08b6-ff21-44e3-8cd3-2293a0251204 bp-3929ad82-3fed-439e-9877-1859e0251204

Is it coincidence that this is happening on my Windows 10 machine since MS support for Win10 officially stopped? Gosh, I just don't know! grar grar grar

Asked by curtin.me 28 minutes ago

  • Solved

Firefox Flatpak unable to load Google.com (infinite loading loop) on Pop!_OS

I am experiencing an issue where Google.com (other google domains work fine) will not load in Firefox, resulting in an infinite loading loop. Other browsers on the same s… (read more)

I am experiencing an issue where Google.com (other google domains work fine) will not load in Firefox, resulting in an infinite loading loop. Other browsers on the same system (Brave) work fine.

Here are the steps I have already tried:

Reinstalled Firefox completely

Removed Firefox via sudo apt remove --purge firefox -y

Cleared all user profiles and caches: ~/.mozilla/firefox, ~/.cache/mozilla, ~/.config/Mozilla

Reinstalled via Flatpak

Tested network connectivity outside Firefox

curl google.com works correctly

DNS resolution works via getent hosts google.com in the host system

Checked proxy settings

Ensured “No proxy” is selected in Firefox → did not resolve the issue

Tested in Safe Mode (disabling extensions)

Problem persists, so not caused by extensions

Tried disabling IPv6 inside Firefox

network.dns.disableIPv6 set to true → no effect

Cleared DNS cache inside Firefox

about:networking#dns → clicked “Clear DNS Cache” → no effect

Disabled DNS-over-HTTPS (Secure DNS)

about:preferences#privacy → “Use secure DNS” → disabled → no effect

Disabled HTTP/3 (QUIC)

network.http.http3.enabled set to false → no effect

Verified Flatpak network permissions

flatpak info --show-permissions org.mozilla.firefox shows network access allowed

Inside the Flatpak shell:

flatpak run --command=sh org.mozilla.firefox getent hosts google.com

→ returns only IPv6 address: 2800:3f0:4001:839::200e google.com

Asked by Star 1 day ago

Answered by jonzn4SUSE 4 hours ago

WEb pages opening very very slow.

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then … (read more)

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then about a week they started loading but very slow as mentioned. Any ideas/help will be very much appreciated. I am using Windows 11.

Asked by Jayhawk714 1 hour ago

The Page isn't redirecting properly error when link clicked

We have a URL that is linked from various sites within our institution. For two of the sites that link this URL, it works fine in all browsers. One uses 'http' in their u… (read more)

We have a URL that is linked from various sites within our institution. For two of the sites that link this URL, it works fine in all browsers. One uses 'http' in their url and the other uses 'https' in their url. Our web server automatically updates to https either way. For two other sites that link this url it works fine everywhere but Firefox. In Firefox it gives 'The page isn't redirecting properly' error. If you click in the URL and then refresh, the site will reload properly. It's only when accessed via the link on the outside pages. This is happening to anyone that tries to access it, so individual browser/cookie settings don't seem to be the culprit. I've cleared the cache, checked my privacy setting, and tried other options I've been able to find online. Any ideas??

Asked by Todd Burgener 1 hour ago

add ons

All my addd ons (Ad Blocker, DuckDuckgo privacy essentials, Sound fixer, To google translate) are all turned on but they are all disabled. Maybe since this last update? … (read more)

All my addd ons (Ad Blocker, DuckDuckgo privacy essentials, Sound fixer, To google translate) are all turned on but they are all disabled. Maybe since this last update?

Asked by alchartier.chartier 1 hour ago

Firefox will not show my Bookmark tab. It says another program is using a Firefox file. Did this security hack come from Microsoft overnight and I might expect a download to fix it.

a security program may be tying up the bookmark tab in Firefox. Is this true for everyone and I can expect a fix to be downloaded. or what else can you suggest. … (read more)

a security program may be tying up the bookmark tab in Firefox. Is this true for everyone and I can expect a fix to be downloaded. or what else can you suggest.

Asked by noblegray 2 hours ago

MEDIA_ERR_SRC_NOT_SUPPORTED

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. S… (read more)

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)

Asked by phazir50 8 hours ago

Last reply by phazir50 2 hours ago

Private Windows Issue

I have private browsing disabled on Firefox but there is a way to still use it via Ctrl +H , right click an item and there is dropdown of "open in private window" and it … (read more)

I have private browsing disabled on Firefox but there is a way to still use it via Ctrl +H , right click an item and there is dropdown of "open in private window" and it works. However I have no other way to open private windows since I blocked it. Also when I Ctrl+T in the private browser, it says this is disabled.

Therefore this option in Ctrl+H right click menu should not be there and I don't recall seeing it before. Maybe a bug with a recent Firefox update.

Does anyone know what has happened or how to remove this option?

Thank you!

Asked by hxd 2 hours ago

Wacom tablet click+drag does not work on Gnome48+Wayland

Hi, I am writing from a fresh Nobara 42 install, using Gnome 48 and the default Wayland session. Firefox version is 144.0.2. I'm not sure this is the proper channel to re… (read more)

Hi, I am writing from a fresh Nobara 42 install, using Gnome 48 and the default Wayland session. Firefox version is 144.0.2. I'm not sure this is the proper channel to report a bug, I expected a more standard form. Please redirect me if you know of a better place.

Essentially : click+drag using the tablet doesn't work, be it on web content or on the GUI. When I click+drag to move a tab, the rab is ripped off into a new window as soon as the drag event begins. This happens with both regular & vertical tabs. Simply clicking tabs -without moving the pen enough to trigger a drag event- activates them normally. Click+drag on a bookmark or history item does not work either. When doing so on a bookmark folder, it seems to be always registered as a click, and it consistently triggers the opening/closing of the folder, regardless of the distance traveled by the pointer between the press event and the release event.

Exception : click+drag to select text works fine. However, click+drag to move that text into the address bar to look it up does not work. The text stays selected, the pointer icon doesn't change to indicate that something is being dragged.

Note : I am using the terms "press event", "drag event" and "release event" liberally here. I don't actually know how this all works, it's magic to me. But I felt like this was the most straightforward way of communicating what's happening.

I have a mouse to the side, that I use only for this. But it would be nice to be rid of this necessity. Any help is welcome! Thank you.

Hadrien

Asked by Hadri 2 weeks ago

Last reply by Hadri 3 hours ago

old firefox

when i sign on to my computer, frequently a prompt will appear that says i have to close the old firefox. sometimes i have to close it 5 or more times before i finally ge… (read more)

when i sign on to my computer, frequently a prompt will appear that says i have to close the old firefox. sometimes i have to close it 5 or more times before i finally get connected to the internet. what can i do? im 83 and not tech savvy. also, when i sign on-the site crashes a lot and i should restart firefox and send a report in.

Asked by ladydi9999 3 hours ago

PDF Only Allows Page View - No Scrolling

Certain PDFs only allow page view when opened in Firefox. When opened with other PDF viewing software or browsers (Microsoft Edge, Adobe Acrobat, Google Chrome), these PD… (read more)

Certain PDFs only allow page view when opened in Firefox. When opened with other PDF viewing software or browsers (Microsoft Edge, Adobe Acrobat, Google Chrome), these PDFs allow continuous scrolling. I don't have this issue for most PDFs.

I've tried fixing the problem by editing the PDF settings in Adobe Acrobat but to no avail. When combining a PDF that works fine with a PDF that doesn't allow continuous scrolling in Firefox, it seems to take on the settings of not allowing continuous scrolling.

Examples (these link to documents from a Florida public document database): Example 1 (made with Power PDF Create) Example 2 (made with Adobe PDF Library): https://depedms.dep.state.fl.us:443/Oculus/servlet/shell?command=getEntity&[guid=5.506115.1]&[profile=Cleanup_Remediation]

Asked by ThisBearLovesEarth 3 hours ago

Last reply by ThisBearLovesEarth 3 hours ago

keyboard inputs not being accepted

When typing to search, address etc keyboard inputs are not being accepted. The typing here is fine but attempting a search or entering a url or even the space bar nothing… (read more)

When typing to search, address etc keyboard inputs are not being accepted. The typing here is fine but attempting a search or entering a url or even the space bar nothing happens.

Asked by ecb 4 hours ago