Firefox Community Forum

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

At the top of my settings it says: Information: Your browser is being managed by your organization.

What does this mean? It's my personal laptop, I bought it myself and I don't work for any organization.

Thanks for your help. Nancy

Unable to log into SSA since the update (it seems however since you are changing this weekly or hourly it seems sometimes I do not know what the version was when I logged in last) I am at 144.0 and can log in without an issue using Chrome. How can this be fixed? From what I can tell it seems to not allow a return from server when you click on LOGIN on SSA <ssa.gov/myaccount/> I can get in with out a problem using Chrome. Please let me know what the fix is.

I do not want AI summary windows popping up, or previewing links, or any AI features in the browser. All AI should be opt in not opt out, yet here I am forced to dig through a config file instead of having an easily accessible setting.

And Mozilla management probably wonder why people dislike them. Hint: this sort of garbage.

I have tried disabling AI settings in about:config such as

• browser.ml.chat.enabled == False
• browser.ml.chat.menu == False
• browser.ml.chat.page == False

However I have continued to see an AI summary window, seemingly at random, sometimes with a long click and sometimes when mousing over text.

I want to be clear to whoever has implemented this; this is invasive, wasteful and frustrating.

I want a single option under settings to disable all AI features. Forcing this on users is a terrible idea and an excellent way to lose market share.

Really annoying with latest update there is no add short cut box on the home page anymore. I use this lots to save time now I have to go into browser history and find the link. All there is now is Recent activity and suggested sights that are picked for me. I don't want this on my browser!!

I live in Norway, and here I need to use a password to communicate with official offices. Whenever I want to log in, a list of three passwords appears. I have to remember that only one is right. Always, Firefox has a link to manage passwords. But when I go there, the wrong passwords are grayed out, and if I click on the delete symbol, only my valid password is deleted! How to manage the manage password page?

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

This started happening a few days ago.

I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable, and if i scrolled in the tab bar, the tab icon and text would remain locked in place in the display while the other tabs moved behind it.

The main Firefox window also lost the minimize, restore, and close buttons. The only way to make the tabs work was to close Firefox and relaunch it.

I noticed this happened only after any app in the OS went full screen, be it a steam game, or another Firefox window, or a VLC window, or anything else that I did that made an app full screen in any of my monitors.

I am using Ubuntu 24.04 with KDE Plasma 5.27.12. Kernel is 6.14.0-29. Display server is Wayland.

Initially I thought this could be a problem with the snap version of Firefox, so now I've installed the deb package, but the problem remains. Firefox is the only app which presents a problem of any kind when any window goes full screen.

Here's a video showing what the problem looks like, in case my description was not clear. The ghostly tab in this video is the chess.com home page and you can see it as the third tab from the top right of the video, and it remains in that position as i scroll the other tabs, completely unselectable with the mouse.

https://www.youtube.com/watch?v=-mAfPS3_qkg

Any idea of what could be causing this issue to appear?

Thank you!

Hey, I'm trying to change the font of my browser. I have dowloaded it and installed it in my fonts folder, yet I don't see it in the dropdown menu when I try to change it. Did I miss something?

Thanks in advance for your help

Dear Mozilla Translation team,

I have noted translation error of of some Imperial Years: Web page: https://www.jpo.go.jp/resources/report/takoku/zaisanken_kouhyou.html See subheadings: ... 平成30年度研究テーマ一覧 => List of research topics for FY2018 [ Correct: 平成30 Heisei 30 correspond to 2018] 平成29年度研究テーマ一覧 List of research themes for FY2017 (correct) ... 平成24年度研究テーマ一覧 List of research themes for FY2012 (correct) 平成23年度研究テーマ一覧 List of research themes for FY2013 (incorrect, should be 2011) 平成22年度研究テーマ一覧 List of research themes for FY2010 (correct) ... 平成19年度研究テーマ一覧 List of research themes for FY2007 (correct) 平成18年度研究テーマ一覧 List of research themes for FY2018 (incorrect, should be 2006) 平成17年度研究テーマ一覧 List of research themes for FY2017 (incorrect, should be 2005) 平成16年度研究テーマ一覧 List of research themes for FY2004 (correct) https://www.jpo.go.jp/resources/report/takoku/zaisanken_kouhyou.html Interestingly, the same errors of translation error of Imperial Year is also JP-RU language translation pair. Best Regards, Aleksandr

1. y extensions do not appear at the top of my browser window even though they are enabled. 2. My url field now goes almost all the way across my window!! Moving the window requires careful cursor placement on the edge. 3. When I click the Firefox name on the top of my computer it only offers me the option to open a private window.

Can't find any way to cancel Mozilla VPN. It is not working. Cannot find ANY help to resolve the issue. It hasn't worked in over a year, and it just renewed. Not really wanting to pay for something that is not working, and has not worked for over a year, and there appears to be no real help to remedy this problem. Pretty easy request... I want to cancel, and would like the refund (30 days that you advertise, and be done with Mozilla. Please make my day and cancel this subscription and refund my money.

Thanks!

Hello, dear Mozilla support team :).

I have a question that has to do with the ever growing memory usage. I just found out the about:memory page in Firefox, which allows the users to manually free up the system memory by clicking the "Minimize memory usage" button. This is great and it does its job well, however for many years I've wondered why doesn't the browser clean up the memory taken by web pages like Twitch, Kick, Youtube, etc., which take a lot of memory, especially when people leave them open for hours, then when they close the tabs, the memory stays buffered until the browser has been completely closed.

The "Minimize memory usage" button does clean up the memory, so won't it be possible to implement such functionality that can be enabled/disabled somewhere in Settings, to allow the users to choose the browser to unload all memory taken by any tab when they close the tab, but not the whole browser?

This will help a lot, because I personally leave my PC and browser open for days, and sometimes I have to either close and re-open it, or go to about:memory and do a "Minimize memory usage" to free up the memory, that was taken few days ago by a single Twitch stream tab or some other tab, and the information in this buffer is absolutely pointless, but it sometimes takes all of my 96GB of RAM.

Thank you for any information on the subject :).

All the best, Borislav.

Seems no sound from one website phone.com when trying to play mp3 voice messages - no problem playing sound in edge browser and other websites play sound ok using firefox. Have checked firefox app audio settings and all good - even can see audio bar moving - but no sound and it is not muted. Using windows 11 pro and firefox version 144 and my autoplay is set "allow audio & video" as default for all. Any help appreciated - thanks.

I have no idea which heading this goes under, but as the title says, when loading a page that needs consent for cookies, the dialog box momentarily flashes up on the screen and is then gone.

To add insult to injury I have to fire up another browser, go to the site and it then works, so this is specific to Firefox.

I can get this to work if I go into safe mode, but after that I am back to square one.

Now if this were any attachments I am using I could understand it, but I recently bought a new Laptop for a friend and installed a fresh copy of FF on it.

So given this is a virgin copy of FF with no attachments or anything else other than default settings, why does it exhibit the exact same behaviour?