Firefox Support Forum

Hello, I use firefox only on my notebook since I don't have additional internet devices. What does synchronisation exactly mean? If sync is on and I select " settings, bookmarks, chronic, open tabs and installed add-ons " in the dialog and then "synchronise": Does it mean that after a crash or freh install/re-install on this machine or on another new notebook all these categories are saved in my firefox-account(?) so I can apply them to my fresh installtion and my former last firefox session including all the settings, bookmarks, open tabs etc. are fully recovered then? What would I have to do/click to "load" all this data to my fresh installation? Would be very nice if somebody could give me a short hint :) Thanks in advance!

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Hello,

I installed a proxy on Firefox. On the website facebook.com when I click on a button that open a new firefox window to connect my instagram account to my facebook page, it opens a white page with "about:blank" URL instead of the instagram registration page. What does it mean and what am I supposed to do to solve it?

Thank you.

MARTIN Raphaël

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

So firefox is crashing because of many tabs opened. How can I run a command line parameter to select the tabs to restore like it used to be handled? I dont want to lose all the tabs hopefully closing some will fix the issue.

Hi I play jackpotjoy slots on facebook and in order to access the chat feature the game needs to be played in full screen mode. Firefox allows me to go full screen and i can see the chat ect but as soon as i click on any key it goes back to small screen. Any ideas please and thanks... Ryan.

Whenever I save a webpage, it says failed in the Download history. The page actually does save but shows it as failed. If I double-click on the "failed" page in the Download history, the download history says that it saved, but if I open the re-saved page the re-saved webpage many times looks like a non-html page or simply only saves part of the page. This is puzzling in that if I ignore the false message that the page failed to save and open the page from my download folder, all looks fine. Please help, Thanks, pianotech

I am writing second time because something bugged and 10 mins of my text is gone...

Is there a way to stop video on page faster than rmb on every video and then controls and then when play/pause button is visible with other info like video lenght lmb on video to pause it? Like forcing browser to show video controls like this on every video on a page would be really nice because i often show controls to check how long video will be. Shouldn't it be like on youtube where you can see video controls just by moving your mouse over it and it auto dissaper after you stop moving it? Also there is really annoying bug or something, sometimes videos won't auto pause when i scroll down, and on pages with infinite stuff like 9gag it is really troublesome, you have to rmb then controls then lmb to stop it. Prevent videos from auto playing setting isn't working at all.

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole control interface area (address bar, menu bar, window header) disappears. This only affects the window that played the video, & although the other tabs areyet available through [Ctrl]+<hotkey>, all tabs in the wind lack the window/browser control interface. Firefox returns to normal after a re-opening of the browser. This disappearance does not resolve by just pressing the [Alt] key or by moving the mouse cursor to the top of the screen or by pressing [f] or [F11] to toggle full screen/normal. [F4], [Alt]+D, [Ctrl]+L, & [F6] are of no effect as URL input becomes unavailable (including no known access to "about:" features. [F12] does what it normally does (show webpage source code/elements). [F7] triggers caret browsing prompt. I did not bother with [F1], but all unmentioned F-keys were of no effect when pressed without combining with other keys. Perhaps it's a Win7 64-Bit issue, but I hope that you have a FireFox answer. Thanks in advance.

Firefox 81.0.1 (32-bit)

Everything was working fine until a couple of weeks ago.

Now whenever I go to a website which requires as login password it asks me for it every time whereas previously it just automatically logged me in.

Even more annoying is that the login boxes are already populated with old login details. However these are not for the most recent login details (username/password).

How do I fix this?

This question was already asked [this thread] but the solution doesn't work for me.

In about:config, no matter what value I give to permissions.default.shortcuts, sites are still able to intercept my keyboard shortcuts (eg Ctrl+f).

I can disable it for individual sites, using Page Info > Permissions, but I'd like this turned off across the board because I find it creepy when sites mess with my controls.

Hi and thank you for your help,

I've just moved from firefox 80 to 81 and none of my passwords are showing and I'm desparate to login.. how to I bring them all up in firefox 81. There's 50 to 100 passwords i'm desparate for in firefox lock and a third pary password app that has also dissapeard.. in fact all apps are gone. It's like a clean firefox install from scratch, help, i need all the old functions back!

Thank you, Dan.

Received notification this morning that I received the latest and greatest update from Firefox. Ever since receiving that notification, every time I do a Google Search, it comes back with response from Yahoo. My default Search engine is Google yet I can't receive anything back from Google. It won't even allow me to get in to Google Maps. What gives?

Before the last Firefox update, when I clicked a link in an email it opened a tab in Firefox. Now nothing happens and I have to copy the link and open a new tab in Firefox and paste in the link. How can I fix this so that the link opens directly? Thank you.