Firefox Support Forum

Hello

I'd like to ask you to help me disable a keyboard shortcut. I have CoolerMaster masterkeys keyboard and it has Play/Pause key that can be used by clicking Fn + Insert. Before the last update the function worked as it should - when I was listening to music using either Spotify or Foobar and used the play/pause key, it only had effect on those applications (even though I had Firefox open).

Now, since last update, the shortcut also has effect on Firefox - for example I'm listening to music with Foobar and have a Youtube tab in Firefox with a video stopped and when I use the shortcut - play/pause is done on both of the applications - Foobar and Firefox. It is really annoying and unwanted behavior.

I'm not sure if it has something to do with Firefox. But maybe there is some kind of configuration that can be applied to mitigate this behavior?

I'm using Windows 10, just so you know.

Thank you,

Today while trying to log in to Facebook, a message states "Firefox is no longer supported by Facebook". Ergo cannot log in on a PC. Something needs to be done with this. I am not a cell phone users to log into different websites. I am PC user only.

If I open a website containing grafics which should be embedded from "datawrapper.dwcdn.net" the space where it should be displayed remains blank. An example are is the site spiegel.de, at the page, where Corona numbers are visualized. I see for a second, that "datawrapper.dwcdn.net" is called, but nothing gets displayed. I have the firefox 82.0.1 64bit on a Windows 10 Home system. No blocking add-on is installed.

The Chase.com online banking site does not display properly on Firefox 82.0.2 on two PCs. Microsoft Edge has no problems. This is a major national bank...surprised at this.

Today (oct30) Netflix has stopped working on FF. I'm running v.82.0.2 which just updated maybe yesterday or the day before. It was working yesterday. I'm getting an error "This title is not available to watch instantly - Error code F7121-1331" and won't load any title. I can watch on MS Edge alright. I've tried FF in Safe Mode with no improvement. Any ideas? Thanks.

I use Firefox as my default browser and I pay my bills on-line but it seems over the last year that more and more financial sites do not work at all or some parts do not work on Firefox. They work fine in Chrome!

Is this some kind of conspiracy to force people to use Chrome or Edge?

I have a customers dead laptop, she wants her firefox profile copied to her new laptop.

Since the laptop is dead, I can't use sync. I have her profile data, which is useless in her new laptop.

For future reference, how am I supposed to do this? I've always kept as many customers as I can on firefox.

Is there a conversion tool? A way around this? Or am I just going to have to say shes out of luck?

I saw under 'what's new' a item about media controls. Unfortunately for me, it is full of jargon, initials, and not much in the way of plain English. As an unsophisticated user, I can not understand the explanation. Is there some source of clear explanation of what it does and how it does it, and what you might have to do to use it or not?

I have a windows 10 pc, using Firefox, with both a wired and wireless printer. When I go to print from various web sites, I get a print window pop up. It shows a full size page output. Depending upon the site, the actual print output size varies from about 30 percent of the paper size to more than 100%, leaving some of the page overflowing. For example, when I go to print a Washington post crossword puzzle, it properly fills the page, without changing any setting, if I go to print the Wall Street Journal puzzle, it appears to be reduced in size by more than half.

If I close the pop up, and open the Firefox menu and click on the print icon, I get a page which shows the item to be printed, and I note that the scale option is set to 70%. This apparently works fine for the WAPO puzzle, but renders the puzzle too small for the WSJ. To get the WSJ puzzle full size, I have to change the scale option to 150%, which, of course, renders the output much to large. Another site requires a 100% scale option to produce the proper size output.

I can find no way on the pop up print control to change the scale option or any way to make all of these sites print the proper size without changing the scale option.

Hi, this morning all my outlook emails, folders and list of 'people' have all gone, nothing is in 'Archive' and don't know if anybody is trying to contact me, I'm not happy at all, please help me get them all back. Thank you. Geoff.

I'm using 83.0b6 (64-bit) with both an address bar and search bar. Recently, if I type a g into the address bar the second suggestion is "search with google directly from the address bar. Typing an a does the same thing for amazon. Search suggestions are turned off. Top sites are unchecked in the address bar settings. All Firefox home content is unchecked in settings.

Is it possible to remove these "search with" suggestions from the address bar drop down? Thanks.

Set up colors. How to save my selection? I do not understand p6 Close the about:preferences page. Any changes you've made will automatically be saved. I cannot save my selection. xxxxxx @xxxxx.xxx. Thank you for help.

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items:

   Bookmarks
   Browsing and download history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary "

Bookmarks, gone. Home tabs, gone. Browsing and download history, gone. Cookies: spotty. Autofill; partly missing.

And a new tab is now completely blank (see attached image). I thought it might repopulate itself, but nope. Just blank.

All my home tabs were wiped, and I was able to put them back. But this outcome was unexpected. Some places I had to log back into; some I did not.

So I feel like I am now dealing with a broken browser, and not sure what to do about it. At least the buggy hangups and crashes seem to be fixed. Maybe.

edit: Also noticed I cannot make new bookmarks. Halp....

Good morning. I`ve got one question: I have 81.0.2 version, and - everytime i launch firefox - i receive message that i should install the newest version. Problem is that i did this around 5 times... and still nothing.

This week Facebook decided to stop working properly on Firefox. The image below shows what happens on first attempting to run Facebook after the computer starts. It will hang like that indefinitely. If I close the Firefox tab and run Facebook again it will work. Why does closing the tab or browser make it work on the 2nd attempt? Please note: This not a cache cookies issue, it happens regardless of whether I've run Ccleaner or not. That is the question. A real world analogy would be something like this... I open a porch door then open the front door but the front door won't open. I close the porch door, open it again, then the front door opens. Do you see what I mean. Nothing has changed except opening the porch door a second time which has no physical impact on the front door. I'm probably not describing that well, it's as if doing an unrelated thing a second time makes something work. I've started to use Chrome for Facebook now, I'm fed up of Firefoxes problems lately. Another problem I'm having is a strange Youtube anomaly: https://support.google.com/youtube/thread/77200164?hl=en Particularly annoying. Thanks for any help.

Hi All,

Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Cached Web Content" checked and it still deletes all info. Also whenever I go back in that page, both are (again) checked.

What am I doing wrong?

Is there a way in "about:config" to default this area to "Cached Web Content" only?

Russ